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Facebook Calls All-Hands Meeting On Privacy

CWmike writes "A Facebook spokesman said that the company will hold an all-staff meeting on Thursday to discuss privacy issues, but would not say whether executives are looking to make significant changes to the popular site's highly contentious privacy policies following a bevy of changes to the service." (More, below.) "In an interview with Computerworld last week, Ethan Beard, director of the site's developer network, defended Facebook's policies and even said users love the changes that Facebook has made. However, it seems calls for people to delete their Facebook accounts, which have gathered momentum, have not fallen on deaf ears at the company. Adding to the perception of a crisis on hand, the NY Times profiled on Wednesday a project called Diaspora, which is creating a more private, decentralized alternative to Facebook."

39 of 302 comments (clear)

  1. Re:Limey by Mordok-DestroyerOfWo · · Score: 5, Insightful

    Serious? Our eyes and minds are being sold to advertisers and you don't find that troubling? We are not the consumers any more, we are the product. If society mimicked Facebook you're damned right there'd be privacy concerns. If I stop by a motorcycle shop to buy some oil and they sold that information to other distributors without my consent so they could bombard me with unwanted solicitations there would be hell to pay.

    --
    "Never let your sense of morals prevent you from doing what is right" - Salvor Hardin
  2. Here's the problem. by AnonymousClown · · Score: 5, Insightful

    "I see the clouds of a civil war on the horizon between users and the platform vendors as users want more discrete control over their history, privacy and data, and the platform vendors who drive advertising and data mining businesses."

    The ability of Facebook to generate revenues requires the exploitation of their users data and their privacy - if they want to keep it "free" for the users. Otherwise they'll have to charge a subscription.

    Advertising on pages for revenue? Enough to pay the bills let alone drive the sky high stock prices?

    Ask the management of Digg and Slashdot about that.

    --
    RIP America

    July 4, 1776 - September 11, 2001

    1. Re:Here's the problem. by Pojut · · Score: 5, Interesting

      If they offered the option of a subscription service, and in return I got no advertising and had complete control over my privacy settings, I would totally do it. I use Facebook a lot, not just to interact with my friends, but to get the word out about updates to my website and new music tracks I make. $5-$10 a month for something as ubiquitous as Facebook would be well worth the money, in my opinion.

    2. Re:Here's the problem. by owlnation · · Score: 5, Insightful

      "The ability of Facebook to generate revenues requires the exploitation of their users data and their privacy - if they want to keep it "free" for the users."

      The HELL it does. That's 100% NOT true. That may well be the spin their marketing droids spout, but it is absolutely not, in any way, true.

      TV advertising remains the most lucrative form of advertising. It does not require detailed information about all its viewers. They know demographics, and they occasionally survey samples to validate that, but no personal information is needed. And this system works.

      It is pretty easy to work out Facebook demographics. They do not need to target-market to this level of granularity. The only reason they are doing so, is because people at Facebook (and Google for that matter) are letting them.

      There's enough eyes on Facebook that they WILL generate revenue from ads targeted at the whole Facebook demographic, rather than individually targeted ads.

      There is absolutely no reason whatsoever that Facebook needs to hand over private information -- other than naked greed.

    3. Re:Here's the problem. by Rival · · Score: 5, Insightful

      If they offered the option of a subscription service, and in return I got no advertising and had complete control over my privacy settings, I would totally do it. I use Facebook a lot, not just to interact with my friends, but to get the word out about updates to my website and new music tracks I make. $5-$10 a month for something as ubiquitous as Facebook would be well worth the money, in my opinion.

      You will never have "complete control over your privacy settings" as long as Facebook keeps the "Friend's Apps Have Access To Your Data" permission. Facebook will not remove that, because if they did, major application developers would stop making free Facebook apps. Access to your personal information is why Zynga (the maker of virtually ALL the most popular Facebook applications) gives away their games.

      The real problem is that Facebook suckers people in with a semblance of privacy and control over it, then changes the Terms of Service -- over and over again, often with little or no notice -- then makes the changes retroactive and sells your personal information to all interested parties.

      If they defaulted to sane privacy settings and opt-in marketing "features", there would be no current uproar. They could still make money from ads like normal sites do; they already have insane numbers of page hits. If they behaved responsibly in this way, and then offered enhanced functionality (such as customizable layouts, themes, members-only applications, &c.) for a monthly or annual fee, then I would very likely subscribe. I do use Facebook on a daily basis to keep in touch with friends and family around the world, and in that regard it works quite well.

      But who am I kidding? Their track record is soiled so badly that it would take a complete change of ownership, management, privacy settings and implementation, before I could trust them enough to type any credit card or other payment information in the same browser session as Facebook -- let alone into their page.

  3. Re:Limey by Jafafa+Hots · · Score: 5, Insightful

    "Our eyes and minds are being sold to advertisers and you don't find that troubling?"

    For a second I thought you were referring to the TV and Radio broadcast industry as it has existed for the last... oh,70 to 80 years?

    --
    This space available.
  4. Re:Limey by LurkerXXX · · Score: 5, Insightful

    They want lots of privacy for things THEY do. Just none for things WE do.

  5. Gander, Goose by Anne_Nonymous · · Score: 5, Interesting

    I wonder if they'd care to post a transcript of the meeting to their own website.

  6. Zuckerberg's attitude is clear by rsborg · · Score: 5, Interesting
    Link:

    Zuck: Yeah so if you ever need info about anyone at Harvard
    Zuck: Just ask.
    Zuck: I have over 4,000 emails, pictures, addresses, SNS
    [Redacted Friend's Name]: What? How'd you manage that one?
    Zuck: People just submitted it.
    Zuck: I don't know why.
    Zuck: They "trust me"
    Zuck: Dumb fucks.

    Wonder how much this new released IM thread has to do with this "All-Hands".

    --
    Make sure everyone's vote counts: Verified Voting
    1. Re:Zuckerberg's attitude is clear by kuzb · · Score: 5, Insightful

      Just deleted my account. Screw facebook.

      --
      BeauHD. Worst editor since kdawson.
    2. Re:Zuckerberg's attitude is clear by QuietLagoon · · Score: 4, Insightful
      That is exactly the problem. The company reflects the attitude of those who run it. So long as Zuckerberg has no concern about the privacy of the users of Facebook, there will be no privacy for the users of Facebook. The "all hands" meeting is little more than a public relations event to give the illusion that Faebook is doing something about privacy.

      .

      The only way to bring privacy and security to Facebook is to replace Zuckerberg with someone who cares about the privacy of Facebook users. Until Zuckerberg is replaced, little or nothing will change.

    3. Re:Zuckerberg's attitude is clear by Anonymous Coward · · Score: 5, Insightful

      Five bucks says the meeting is less about how to respect peoples' privacy than it is about how to more surreptitiously subvert it.

  7. Re:Any grownups work there? by Roberticus · · Score: 4, Insightful

    You oversimplify. Facebook changes privacy policy for the worse, users complain, Facebook backs off (though rarely all the way) or offers (torturous and convoluted) ways to bypass new privacy violations.

    I won't dispute the "base is full morons" point, but to say everyone there just whines to no effect is inaccurate.

  8. Posting private info to a public website by Mr.+Neutron · · Score: 5, Insightful

    My opinion is that if you post personally identifiable information to a public website, and expect that information to be kept from all the world's eyeballs, you're being incredibly foolish.

    I'm not saying Facebook has no responsibility here, just that people should take care to only share in a public forum what they are comfortable sharing with the entire universe. My Facebook profile contains nothing that I wouldn't want my mom, boss, pastor, or future employer to see.

    I'm probably departing Facebook because... well... just watch the South Park Facebook episode and that sums up everything I hate about it.

    Privacy? I don't post private stuff to a public website, no matter how much they promise only to share that stuff with "friends" and "networks."

    --
    dinner: it's what's for beer
    1. Re:Posting private info to a public website by twidarkling · · Score: 4, Interesting

      You don't "depart" facebook. You can't delete your profile. Trust me. I tried. The best you can do is remove *most* of the information, and try and falsify the rest, and then hope they don't go too far in to the backups to get your old information.

      --
      Canada: The US's more awesome sibling.
    2. Re:Posting private info to a public website by rueger · · Score: 5, Informative

      You can (allegedly) actually delete it, but you need to find the secret link and wait out a two week cooling off period.

      In several US States you can actually buy a handgun faster than you can delete your Facebook account.

    3. Re:Posting private info to a public website by DigitAl56K · · Score: 4, Insightful

      My opinion is that if you post personally identifiable information to a public website

      Part of the problem is that these are not entirely "public" websites, and there were promises about your privacy in Facebook's published policies. Over time those policies have changed, and by consequence the level of privacy has changed despite what was originally promised. If privacy changes are retrospective in effect to their application to your submitted information that's very, very bad. If your argument is that nobody should have any expectation of privacy even on a website with a published privacy policy and "privacy controls", I think that your argument is wrong and instead companies who don't stick to their own promises should face some consequences, as their users inevitably will.

      I suggest you take a look at this timeline from the EFF:
      http://www.eff.org/deeplinks/2010/04/facebook-timeline

  9. it is easy to delete your account by meatron · · Score: 5, Interesting

    according to this blog all you have to do is put a dick as your profile picture, and they do the work for you... no more photos tagged, everything gone. pretty simple.

  10. Re:Limey by Mordok-DestroyerOfWo · · Score: 5, Insightful

    The problem isn't the opt-in. The problem is the arbitrary changing of the TOS with little fanfare. I will grant you that I am a giant hypocrite since I doubt I'll be abandoning Facebook any time soon. I think I was able to deal with TV and radio because it was just broad advertising. Being targeted just seems a little creepier.

    --
    "Never let your sense of morals prevent you from doing what is right" - Salvor Hardin
  11. Second in the series, what's next? by Boss+Sauce · · Score: 5, Interesting

    First came MySpace, and when people realized Facebook suited them better, they saw MySpace as the pile of crap software that it really was. Now Facebook is falling victim to its own success, and people are seeing its limits and pitfalls, looking for the next thing as Facebook tries to monetize their personal information. What will it be? Probably not something called "diaspora*" in spite of its founders' apparent good intentions: despite the upbeat definition they picked, most people associate diaspora with slavery, oppression, and other painful historical memories. Seriously: what's next?

    1. Re:Second in the series, what's next? by Arthur+Grumbine · · Score: 4, Funny

      ...most people associate diaspora with slavery, oppression, and other painful historical memories...

      You have a very high opinion of most people's vocabulary.

      --
      Now that I think about it, I'm pretty sure everything I just said is completely wrong.
  12. Who has the issue? by Anonymous Coward · · Score: 5, Funny

    All-hand staff meeting leaks out on /.? Sounds like to me that they have some privacy issues themselves, maybe created by their own product?

  13. Who's attending the meeting... by One+Louder · · Score: 4, Interesting

    ... and what are their names and addresses?

  14. Re:Limey by Scrameustache · · Score: 5, Insightful

    "Our eyes and minds are being sold to advertisers and you don't find that troubling?"

    For a second I thought you were referring to the TV and Radio broadcast industry as it has existed for the last... oh,70 to 80 years?

    Leela: Didn't you have ads in the 21st century?"
    Fry: Well sure, but not in our dreams. Only on TV and radio, and in magazines, and movies, and at ball games... and on buses and milk cartons and t-shirts, and bananas and written on the sky. But not in dreams, no siree.

    --

    You can't take the sky from me...

  15. Re:That's OK - FB Doesn't want you either. by Todd+Knarr · · Score: 4, Insightful

    Not really. Users are product, but unlike most industries this "product" has legs and can walk off on it's own. The more product Facebook has, the more valuable it is to it's customers. The less product, the less valuable. Now, the major reason people use Facebook is that the other people they know also use Facebook. The larger a percentage of the people they know that use something other than Facebook, the less incentive there is for them to use Facebook too. This is one thing Google gets: no matter how profitable something may seem in the short term, if it scares off or runs off your product it's not a good idea in the long term.

    And it isn't just this one thing. Facebook's gotten some press lately over employers looking over people's profiles. The new forced networks based on things like employer don't help people with jobs feel comfortable, which makes them more likely to drop off Facebook. Which makes everyone they know just a little more likely to drop off too.

    The whole thing isn't linear. Reach a critical mass and your product base grows exponentially. Drop below that critical mass, and your product base implodes exponentially too. I think Facebook's starting to worry that if they don't do something they may drop below critical mass.

  16. A side note, possibly relevant... by seebs · · Score: 5, Interesting

    Facebook and Blizzard recently announced a cooperative effort.

    In prior days, Blizzard had publicized plans to include cross-game chat and the ability to mark people as friends (rather than individual characters), so you could see when your friends were on. Much was made about the importance of the privacy features that would make this secure, safe, and usable.

    Then they announced that:

    1. It would be done in conjunction with Facebook.
    2. The only way to invite someone would be to send an invitation to the email address which is used as that person's login name for the battle.net service. (Blizzard has in the past told people to use a special email address just for that, and not to share it with anyone.)
    3. Your real name, as on your billing info, will be shown to all your friends.
    4. Also, your real name, as on your billing info, will be shown to all your friends-of-friends.

    The service is "optional", but the only option available is to not use it at all -- even though these are features which would be EXTREMELY desireable to many users, if they didn't come with the privacy problems. Furthermore, a recent glitch during the Starcraft 2 beta allowed ANY user to see ANY user's full name -- whether or not they were friends.

    So I'm pretty sure Facebook is doing the wrong thing thus far, and if they don't change that, I suspect they will start losing popularity faster than they're gaining it. I'm certainly starting to think seriously about deleting my account there over this crap.

    --
    My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
  17. Re:Limey by PopeRatzo · · Score: 5, Interesting

    Come to think of it, the internet is kind of an Orwellian sort of TV, isn't it?

    It didn't start out that way.

    In fact, it didn't even start to move in that direction until big business and telecommunications decided that there was billions to be made and that the hippies and programmers and college students couldn't be trusted with this powerful new tool.

    Do you remember when there were dozens of ISPs in every big town? Little shops would open up in a storefront offering everything from dialup to T1. You'd get your connection and do with it what you would. Where did they all go? And before you tell me all the huge technical innovations that the corporate world has brought to the internet, remember that there was IRC before anyone knew what a "text message" even was. The big contribution of the corporate world to the internet? Television! I can watch Jersey Shore over the internet! Big fucking deal.

    Government made the internet, and they goddamn well better get a handle on the corporate takeover of it before it turns completely into cable television.

    --
    You are welcome on my lawn.
  18. Re:Limey by metrometro · · Score: 4, Insightful

    If you think it's OK that the Internet is turning into what the TV and Radio broadcasting industry has given us for the last 80 years, then yeah, it's all good. I, however, will fight this with everything I've got. It's worth it.

  19. Re:Too Late by __aajfby9338 · · Score: 4, Interesting

    You're not the only one who has opted out of Facebook. About a week ago, I deleted all of my pictures, all of my old posts (that took a lot of clicking), all of my group affiliations, and almost all of my personal information. I'll maintain the account just to let people I've lost touch with find me. The only things I post there now are links to stories about what's wrong with Facebook, and its potential replacements. I won't comment on or click "like" on anybody else's postings. I've changed my bio information to state that I do not approve of Facebook's privacy policy changes and that I'm only maintaining my account to allow old friends to make initial contact with me.

    The recent news about diaspora interests me, and I'll be keeping my eye on that project. I'm looking forward to seeing what they come out with at the end of summer. I enjoyed using Facebook until their privacy policy changes led me to stop, and I hope to see future social media options that lack Facebook's undesirable features and policies.

  20. Re:Limey by Anonymous Coward · · Score: 5, Insightful

    There will be no "getting a handle on the corporate takeover"- Corporate America sponsors the largest part of US "government"; there is very little divide between the two. In time it -will- turn into cable vision, and there's not a damned thing you can do about it. The cute little policy rulings by the FCC, the passionate wailings of the EFF are no more than attempts to hold back the tide with a rake- The last twitches of a failed republic. Take an objective look at things.... The power -will- follow the money; corporate America has and will continue to use phenomenal amounts of money to bend government to it's will; They've got all the time and money they need- do you really think they'll give up / stop?

  21. The thing with Facebook is this ... well, *these* by 2muchcoffeeman · · Score: 4, Informative

    Last year, which seems like the last time this bubbled up, Facebook took input from its members and eventually came up with a statement of Facebook Principles, which its members voted in favor of adopting by about a 3:1 margin. So what happened to that?

    Well, as Kurt Opsahl of the Electronic Frontier Foundation pointed out today, Facebook's management didn't even pay lip service to those principles when it came up with the latest evolution of its privacy policy and things like Instant Personalization.

    I haven't decided if this is a separate reason to dislike Facebook or part of the same reason for disliking Facebook. One thing I have decided: I'm glad I blew up my Facebook account.

    --
    Prevent Windows piracy. Use Linux instead.
  22. Re:Limey by metrometro · · Score: 4, Insightful

    Actually, I help run a small but scrappy nonprofit dedicated to providing democracies with good information, and part of that is looking after the tools that make that possible.

    http://www.omidyar.com/portfolio/global-integrity

    I know it's Slashdot, but some of us actually do mean what we say.

  23. Click here to delete your facebook account by Animats · · Score: 5, Informative

    Click here to delete your Facebook account. This is the less-publicized "real deletion" link, not just the "deactivate" link. However, if you log into your Facebook account for 14 days after clicking that link, your Facebook account will be re-activated.

  24. Re:Limey by surmak · · Score: 5, Insightful

    I think the real problem is not Facebook, but a system that allows businesses to retroactively and without notification, change the the agreement that the user agreed to when business relationship was first established.

    If Facebook wants to change the TOS, privacy policy, or anything else, about the service, they should have to require an affirmative opt-in from the user first. They have the right (in the absence of a contract) to cancel a user's account, on the service, but not to change the terms or settings. If they want to change the terms, they can either advertise how great the new features are, and ask users to opt-in to them, or they can put up a notification at the next log-in telling exactly what has changed, and require the user to accept or reject the changes. (Depending on how critical the changes are to the business, a rejection may require closing the account.),

    In a just world, that is how all terms with a business should be. It is unconscionable to require the users to keep checking a document on a website with no notification that the terms have changes. And yet, Facebook, ISPs, credit cards, and many other businesses scam their users with such sneakwrap provisions.

  25. Re:Any grownups work there? by bsane · · Score: 4, Funny

    Yeah because signing up for another public facebook group is the way to show them you don't want to have your information shared with the world...

  26. Re:Limey by grrrl · · Score: 4, Interesting

    Well said. "We may change the terms of service at any time" is a clause that lets companies get away with whatever they want.

    I recently noticed, purely by accident but thankfully in time, a bait-and-switch type terms and conditions change for the Woolworths/QANTAS frequent flyer program card. When signing up for the program I checked there was no selling of data to third party sources for advertising etc. Then they changed the conditions to add just that! I immediately rang and cancelled my account (I hate being sent advertising in the mail, not to mention the disgusting waste of resources it represents). But with no actual notification of such changes, via mail, email or otherwise, (I just happened to look at their website on that day) most people would not even know and would probably be shocked to realise the change of terms to include such a bastardly clause after the fact.

  27. Re:Limey by LaminatorX · · Score: 5, Insightful

    :"Where did they all go?"

    :::"Economies of scale happened to them."

    Not so, the same fate befell the small players as did the big national ISPs and online services: They got squeezed out of the broadband market by last-mile carriers abusing their monopolies.

  28. Re:Limey by Eskarel · · Score: 5, Insightful

    The issue with facebook is really rather simple.

    Facebook's value for its investors is that it's a gigantic comprehensive advertising database where the marks *cough* I mean customers input all the data on their own. People put information into Facebook that they'd never tell someone taking a survey and you don't even have to pay someone to ask them the questions. Achieving this goal is basically top on Facebook's list of long term priorities, just as it will be on any other free social networking site which doesn't want to operate at a massive loss.

    The conflict is that the users of facebook didn't sign up for that. They want and quite rightfully expect a certain level of privacy for the content they post on the site. You might argue that telling everyone about your personal life is the antithesis of privacy, but privacy is about your ability to determine your own level of disclosure, not having some specific level of disclosure which the older generations find appropriate.

    Essentially the end result of all of this is that every 6 months or so, facebook tries to turn all the information it has into cold hard cash and shortly thereafter their userbase throws a wobbly and they have to back out.

  29. Re:Limey by Anonymous Coward · · Score: 5, Funny

    Remember, kids: you can't spell panopticon without opt-in!