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Microsoft Accuses Google Docs of Data Infidelity

Hugh Pickens writes "For years Google has been pitching migrations from Microsoft Office to Google Docs, arguing that Docs makes Office 2003 and 2007 better because users can store Microsoft Office documents in Google's cloud and share them in their original format. Now eWeek reports that Alex Payne, director of Microsoft's online product management team, says that moving files created with Office to Google Docs results in the loss of data fidelity, including the loss of such data components as charts, styles, watermarks, fonts, tracked changes, and SmartArt. 'They are claiming that an organization can use both seamlessly,' Payne writes. 'This just isn't the case.' Meanwhile, Google defended its original 'Docs makes Office better' in a statement, noting that it has made a lot of improvements to the web editors in Docs with its recent refresh, and promising that functionality will only get better as Google integrates the DocVerse assets into Docs. 'It says a lot about Microsoft's approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,' says a Google spokesperson."

178 comments

  1. Re:Google vs Microsoft by DarkKnightRadick · · Score: 0, Flamebait

    I actually have to agree with you on this one. The same problems exist (or existed) with OOo formats IIRC (I haven't used docs in about 2 years, so things may have changed) and they have always been open.

    This is one case where Google's claims of "good enough" just don't make the grade.

    --
    "There is a way that seems right to a man, but its end is the way of death." Proverbs 16:25 (NKJV)
  2. Re:Google vs Microsoft by Anonymous Coward · · Score: 5, Informative

    Even while the file formats are open now

    Really? Please point me to the relevant reference for the Office 2007 file format. And don't even think about saying anything related to OOXML because its not even close.

  3. Re:Google vs Microsoft by DavidR1991 · · Score: 5, Insightful

    That's because the formats are 'open' in the sense that they are poorly documented and difficult to implement. Opening your formats is one thing - assisting others to actively achieve interoperability is another

  4. Web Based Document Editing by fatwilbur · · Score: 2, Insightful

    Well, if true, I guess you could count my (rather large) organization as one that would never used Google Docs. Tracking changes alone is a feature used extensively by our business departments.

    I honestly don't think any web-based document system will can compete with MS Office (desktop version). If you've ever worked for any type of large business lately, word processing is WAY past the basic formatting options I've seen in any online suite.

    1. Re:Web Based Document Editing by Anonymous Coward · · Score: 3, Informative

      Well, if true, I guess you could count my (rather large) organization as one that would never used Google Docs. Tracking changes alone is a feature used extensively by our business departments.

      I honestly don't think any web-based document system will can compete with MS Office (desktop version). If you've ever worked for any type of large business lately, word processing is WAY past the basic formatting options I've seen in any online suite.

      Change tracking in the current Google Docs seems more than sufficient as you can see each change a user made in a timeline and choose to revert to any point in the timeline. You even get to do comments and such very similar to MS Word. In the end Microsoft intentionally doesn't play well with others so that they can continue to lock people into one forced solution. This is typical business strategy and can't be argued. They have done this for years with IE as well as hold the web back as a result.

    2. Re:Web Based Document Editing by Dragoniz3r · · Score: 2, Interesting

      I don't know what sort of an organization you work for, but you mention that your business departments use change tracking a lot. What about your other departments? Obviously Google Docs isn't for everyone, but I'd be more than a little surprised if the majority of your organization needed that feature, and I know for sure that my (also rather large) company doesn't (as a whole).

    3. Re:Web Based Document Editing by LordThyGod · · Score: 2, Interesting

      Mabye in your world, but in our office, we've yet to hit something Google docs is not good enough at. And the ease of sharing documents, and collaborating vs MS tools is light years ahead. No contest. MS Office is too desktop bound to be useful in all situations.

    4. Re:Web Based Document Editing by jo42 · · Score: 1, Interesting

      First one has to ask why one "rather large" organization would even entrust it's confidential documents in the first place to another rather large organization which makes its living based solely on the looking at the contents of one's emails, searches, web browsing habits and documents just to deliver advertising.

    5. Re:Web Based Document Editing by dangitman · · Score: 2, Informative

      I honestly don't think any web-based document system will can compete with MS Office (desktop version).

      Have you heard of this thing called the World Wide Web? It is a web-based document system that has quite a few more users than MS Office does. It's even available on the internet!

      --
      ... and then they built the supercollider.
    6. Re:Web Based Document Editing by dangitman · · Score: 2, Informative

      First one has to ask why one "rather large" organization would even entrust it's confidential documents in the first place to another rather large organization which makes its living based solely on the looking at the contents of one's emails, searches, web browsing habits and documents just to deliver advertising.

      They don't do this when you get a corporate or institutional account with Google. The company/university pays for the services, and there is no advertising or data-mining.

      --
      ... and then they built the supercollider.
    7. Re:Web Based Document Editing by InfoJunkie777 · · Score: 3, Insightful

      Well, if true, I guess you could count my (rather large) organization as one that would never used Google Docs. Tracking changes alone is a feature used extensively by our business departments. I honestly don't think any web-based document system will can compete with MS Office (desktop version). If you've ever worked for any type of large business lately, word processing is WAY past the basic formatting options I've seen in any online suite.

      If that is so, why is MS itself releasing a stripped-down version of MS Office 2010 FREE on their cloud (presumably to compete with Google)?

      --
      Don't explain computers to laymen. Simpler to explain sex to a virgin. -- Robert A. Heinlein
    8. Re:Web Based Document Editing by fuzzyfuzzyfungus · · Score: 3, Interesting

      I suspect the issue is preservation of "change tracking" metadata between Docs and Word, rather than change tracking in Docs, or change tracking in Word.

      I further suspect that this is a difficult thing because(in addition to probably being crufty, complex, and not as well documented as it might be), "change tracking" is partially a strictly technical problem, and partly a UI/design philosophy problem. It would be, by no means, a surprise to learn that Word and Docs have distinct approaches that simply may not be fully commensurate with one another.

      Consider the analogy of programs/UIs that are basically folder hierarchy based, vs. programs/UIs that are basically metadata "tag" based. There are some basic technical challenges you would run into if you wanted to make one approach play nicely with the other(ie. parsing the metadata properly); but most of your challenges would be more about stylistic decisions concerning how best to bodge one style into the other's conventions. Should you parse the metadata and create "virtual folders" that echo a sensible folder hierarchy organization of those files? If you have a hierarchical folder tree, how best to turn that information into meaningful tags?, etc.

    9. Re:Web Based Document Editing by fuzzyfuzzyfungus · · Score: 2, Insightful

      releasing a stripped-down version

      ...

      You basically answered your own question or, at least, gave the seed of the answer. Microsoft, (largely correctly), sees enterprises and organizations with complex requirements and/or a substantial Office-based legacy stack as being substantially locked in. This is why enterprise versions of Office cost as much, per seat, as they do, and why Microsoft's answer to the demand for better networked collaboration at the enterprise level is basically "It's SharePoint, and yup, that'll cost you, or nothing, bitches." For some of these outfits, pretty much any program that isn't feature-for-feature compatible(including binary compatibility with plugins and macros and stuff) just isn't going to cut it, Google certainly won't.

      However, enterprises in that situation are by no means the entire market. For other market segments, Google has a dangerously appealing product(in my observations of nontechnical users, for instance, they find that having their documents "just there" wherever they sit down to be a revelation. Unless you are an office drone somewhere where IT has dumped serious time and effort into making it all magically work, or your techie nephew spent the afternoon playing with Dropbox or something on all the computers you use, you don't get that with Office, even if you pay for one of the fancy versions). Further, the history of technology is littered with admittedly superior technologies that were gradually eaten from below by their "definitely not as good; but a lot cheaper/more versatile" competitors. Given that, at one point, MS was one of those competitors, they probably know this lesson.

      If Google gets a viable toehold in these easier markets, this gives them plenty of time to gradually evolve their way up, picking off whatever targets happen to be softest at the time. If their document fidelity isn't good enough now, it'll probably be a bit better next year, and a bit better the year after that. Since software costs basically nothing to reproduce, the larger your audience, the cheaper (per customer) implementing a feature or improvement is.

      There is probably a secondary reason as well. Even if Google's Docs ends up being a dead end, and gets quietly put on life support, and relegated to light list-making duties forever, the general lesson that people want better networked collaboration is inescapable. Microsoft will want to deliver that(though they will probably prefer to do it with an installed Office version and SharePoint Server, and fat licence fees for both). Rolling out a web-based Office 2010, cheapskate edition, allows them to test and refine their interfaces, models, and ways of doing things for distributed collaboration. Since the users won't be paying customers, they will be able to take some risks with them(and, if dissatisfaction arises, letting the message be "Oh, the web version is feature limited by design. Upgrade to Office 2010 for the Full Office Experience.") and figure out what they want future iterations of their enterprise collaboration stuff to feel like.

    10. Re:Web Based Document Editing by zippthorne · · Score: 4, Insightful

      ...If you've ever worked for any type of large business lately, word processing is WAY past the basic formatting options I've seen in any online suite.

      If a significant fraction of the employees in your large business are wasting time on fancy formatting options, you're going to find yourself using the phrase "too big to fail" sometime in your future. Specialization is good for your business, and the fanciest needs really fall under the auspices of marketing. Let them take care of it using real tools (page layout software, for instance).

      Don't settle for every secretary, intern, and team member in the company spending 28 hours each week churning over which fancy formatting options make the minutes of the other 12 hours of meetings look the best.

      --
      Can you be Even More Awesome?!
    11. Re:Web Based Document Editing by stephanruby · · Score: 2, Insightful

      Well, if true, I guess you could count my (rather large) organization as one that would never used Google Docs. Tracking changes alone is a feature used extensively by our business departments.

      Well, I think you will prefer Google Docs/Spreadsheets then. With Google Docs/Spreadsheet, revision tracking is turned on by default. Google Docs / Spreadsheets is really a collaborative platform built from the ground up.

      You'll just have to be careful when you import any ongoing existing Word/Excel documents into Google Docs. It's only the importing process that will lose that info. After that, Google Docs/Google Spreadsheets will track any changes that are made within it.

      And if you're really worried about losing existing tracking information, or having to maintain a large backup of old Word/Excel files separately (which you should have anyway), then don't migrate to Google Docs / Spreadsheets, and don't even migrate to any new versions of Microsoft Word or Excel. I really doubt that Microsoft's own converters between different major releases are even that smart, that they will retain that meta information during the conversion process.

      That guy's online offering obviously will, otherwise, he wouldn't be bragging about it right now, but I really doubt this type of feature was working that well in the past, or that it will continue to work that smoothly in the future. Converting Word Documents between major versions was never an elegant process. In my case at least, it always seemed to lose my original formatting (and god only knows how many other things it lost, that were not immediately visible to me at the time).

    12. Re:Web Based Document Editing by steelfood · · Score: 0, Offtopic

      First one has to ask why one "rather large" organization would even entrust it's confidential documents in the first place to another rather large organization

      I think that in and of itself is sufficient reason to not use a cloud solution.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    13. Re:Web Based Document Editing by dangitman · · Score: 1

      I think that in and of itself is sufficient reason to not use a cloud solution.

      What's your reasoning behind this? Entrusting your documents to large corporations basically is business. Do you think you'll get better results with a small business or something?

      --
      ... and then they built the supercollider.
    14. Re:Web Based Document Editing by causality · · Score: 1

      I think that in and of itself is sufficient reason to not use a cloud solution.

      What's your reasoning behind this? Entrusting your documents to large corporations basically is business. Do you think you'll get better results with a small business or something?

      I think the intended contrast was between entrusting your documents to large corporations or entrusting your documents to your own solution (developed in-house or purchased) that runs on equipment you administer and fully control.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    15. Re:Web Based Document Editing by InfoJunkie777 · · Score: 1

      Okay, I guess you got me there. I didn't think it through. I myself have not had use for most of the fancier features of MS Office, nor could I afford the cost for the piddling home projects I was involved in. I found OpenOffice to be the ticket for me, even if some of the features were weak. The Google Docs programs are severely deficient in features to me, but, as you said, I LIKE the idea of my document always being available on any computer, never to be lost. I recently had my thumb drive goes tits up. My LIFE was on there, and that info is unrecoverable. I think the "cloud" is the future, and MS is building huge cloud facilities to take advantage.

      --
      Don't explain computers to laymen. Simpler to explain sex to a virgin. -- Robert A. Heinlein
    16. Re:Web Based Document Editing by BrokenHalo · · Score: 1

      Change tracking is just one issue, and it isn't always as important as some people seem to insist.

      FTS: "Docs makes Office 2003 and 2007 better because users can store Microsoft Office documents in Google's cloud and share them in their original format."

      For once, they're correct, but mostly because Google Docs' formatting capabilities are so weak, one might as well just use a text editor. If you want to be specific about your formatting, just about any desktop WP program is better.

    17. Re:Web Based Document Editing by dangitman · · Score: 2, Interesting

      I think the intended contrast was between entrusting your documents to large corporations or entrusting your documents to your own solution (developed in-house or purchased) that runs on equipment you administer and fully control.

      Realistically, how many companies do that? Most companies use Microsoft Office, which they don't fully control. And most companies use outsourced servers, services, pretty much everything. A company that rolls all of its own technology is basically wasting resources.

      --
      ... and then they built the supercollider.
    18. Re:Web Based Document Editing by Anonymous Coward · · Score: 0

      I'm still in the Windows camp, although I love Linux. I'm still not convinced about the wisdom of handing my documents over to third parties. However, that said, Google's comments about Microsoft vendor lock in are right on point and a feature that most users have loved to hate. MS is always tweaking their products so that they create interoperability issues for users. If MS keeps it up, the MS grip on the desktop will continue to diminish, which would be too bad as MS does have a lot of good technology and some great features in many of their products.

    19. Re:Web Based Document Editing by Anonymous Coward · · Score: 0

      Advertising, no. Data-mining? I wouldn't be so sure.

    20. Re:Web Based Document Editing by abigsmurf · · Score: 1

      The point of 'fancy formatting options' isn't so that everyone spends all their time making things look pretty and not doing actual work. It's so that one person can spend a bit of extra time on a document and make it clearer and easier to work with for hundreds or thousands of other people who'll be handling it.

      Just because a document uses advanced formatting, it doesn't mean the people using it need to worry about how it works. With proper use of templates all they need to know is where to type what and which styles to use for different bits of text.

      Feel free to start a business where 1000 employees all struggle with clunky, ugly, unprofessional documents rather than having 1 of those 1000 employees making life easier for the other 999 and making their documents better presented for clients.

    21. Re:Web Based Document Editing by VinylPusher · · Score: 1, Insightful

      If only Microsoft Office weren't so darned useful as a productivity tool with solid collaborative features. *sigh*

      I have zero love for Microsoft but they time and again push out tools that make my home and work life much easier.

      I have great fondness for Linux and UNIX-like OS's in general (with a special mention to the Haiku project) but whilst I like using them at home, they're fuck-all use to me at work. If we implemented Linux at work, it would cripple the business in the short-term.

      Other businesses may be able to make a successful migration but in a small/medium sized company which has seen systems and procedures grow organically and haphazardly, any attempt to transition the IT infrastructure would be foolishly epic in its failure.

    22. Re:Web Based Document Editing by dmahugh · · Score: 1

      You'll just have to be careful when you import any ongoing existing Word/Excel documents into Google Docs. It's only the importing process that will lose that info. After that, Google Docs/Google Spreadsheets will track any changes that are made within it.

      Yeah, and Google Docs helpfully removes change tracking from documents created in OpenOffice.org or Symphony and saved in ODF (any version), too. I'm looking forward to the flood of complaints about IBM and Oracle writing change-tracking metadata that Google Docs loses on import. ;-) Who needs standards like ODF and OXML when Google has a nice proprietary change-tracking approach we can all use? ROFL

    23. Re:Web Based Document Editing by Geosota · · Score: 1

      Karma. In the early 1990s, MS blew Lotus 1-2-3 out of the sky with Excel by including a "translation" program that worked about as well as a blender with the top off. Funny to hear MS squak now that Google is giving them a taste of the same stinky shaft.

    24. Re:Web Based Document Editing by tepples · · Score: 1

      I honestly don't think any web-based document system will can compete with MS Office (desktop version).

      Have you heard of this thing called the World Wide Web? It is a web-based document system that has quite a few more users than MS Office does. It's even available on the internet!

      And there are areas where the World Wide Web falls down. For example, not all browsers fully supported rich text editing the last time I checked. Nor do all browsers support the HTML5 technologies needed for use on devices with only sporadic connections to the Internet.

    25. Re:Web Based Document Editing by stephanruby · · Score: 1

      Yeah, and Google Docs helpfully removes change tracking from documents created in OpenOffice.org or Symphony and saved in ODF (any version), too. I'm looking forward to the flood of complaints about IBM and Oracle writing change-tracking metadata that Google Docs loses on import. ;-) Who needs standards like ODF and OXML when Google has a nice proprietary change-tracking approach we can all use?

      Ah!!! You had me, and I was totally with you, until you implied that OpenXML was an open standard!!

      Saying the truth about Google Docs doesn't necessarily mean that you're saying the truth about Microsoft's Proprietary OpenXML format. An open standards zealout would never have made that mistake. But thanks for playing. Better luck next time. ;-)

    26. Re:Web Based Document Editing by Anonymous Coward · · Score: 0

      Actually, they would save a lot of money if they controlled most of these technologies. You might be surprised how much money is wasted on outsourcing.

  5. But is this a real usage scenario? by Dragoniz3r · · Score: 5, Interesting

    On the one hand, it seems anyone who's ever used a computer before in their life would half-way expect this sort of incompatibility to arise, given the drastically different natures of Google Docs and Office (Web based vs standalone app).

    On the other hand, how often do the people Google is trying to cater to actually use these features? Google Docs has always struck me as a quick and easy way to get Word documents from anywhere. And I've gotta say, not many of my office reports use fancy styles, or SmartArt. Charts occasionally, yes, but the rest of those items just strike me as "meh" and SmartArt particularly strikes me as "yeah, that was cool when I was seven."

    I dunno. It just doesn't seem to me like this is going to be a problem in common usage.

    1. Re:But is this a real usage scenario? by jittles · · Score: 0

      Try doing contracts for the Federal government. We have to write documents for documents for the love of God! And of course we have to use advanced formatting for all of them. None of the formatting we use is supported by Google docs.

    2. Re:But is this a real usage scenario? by kelanden · · Score: 2, Interesting

      On the one hand, it seems anyone who's ever used a computer before in their life would half-way expect this sort of incompatibility to arise, given the drastically different natures of Google Docs and Office (Web based vs standalone app).

      Lowering your expectations is a great way to ensure the underlying problem is never addressed . The fact that we still don't have dependable multi-vendor support for some of the world's most common document interchange formats over 15 years after they were first introduced is a bit sad, don't you think?

      Google Docs has always struck me as a quick and easy way to get Word documents from anywhere.

      Even if you only use Docs as a distribution system, its unreliable import / export conversion can be infuriating. Things as simple as line spacing or paragraph indentation frequently get broken, and I've yet to see an embedded object that didn't get converted to an uneditable image or just dropped without any notification. Exporting from Docs can easily reduce a professional looking document to careless looking garbage.

      On the other hand, how often do the people Google is trying to cater to actually use these features? [...] And I've gotta say, not many of my office reports use fancy styles, or SmartArt. Charts occasionally, yes, but the rest of those items just strike me as "meh" and SmartArt particularly strikes me as "yeah, that was cool when I was seven."

      SmartArt might be dispensable, but decent styles support is essential for all but the shortest and simplest of documents. Without it, anything but flat text quickly turns into an manageable soup of conflicting format attributes.

      I dunno. It just doesn't seem to me like this is going to be a problem in common usage.

      The fact that many large organizations are passing over Google Docs in favor of continued dependence on Microsoft's offerings is evidence to the contrary.

    3. Re:But is this a real usage scenario? by MeNeXT · · Score: 1

      The expectations were lowered a very long time ago by Microsoft. This was the same strategy it used against Wordperfect.

      --
      DRM? No thanks, I'll just get it somewhere else...
    4. Re:But is this a real usage scenario? by Anonymous Coward · · Score: 0

      Some pretty basic formatting (used to) break with google docs. I dunno how it is now, but I've used it only for draft versions of documents. Switched to OOo and LaTeX now.

    5. Re:But is this a real usage scenario? by kurt555gs · · Score: 3, Informative

      I have found Google Docs is very true to Open Office format reproduction. The problem isn't Google Docs. It is M$'s sneaky secret, proprietary format. Switch to Open Office for your primary word processor and there will be no problem!

      --
      * Carthago Delenda Est *
    6. Re:But is this a real usage scenario? by Maestro485 · · Score: 1

      Maybe it's just my particular setup, but Open Office fonts on Linux are absolutely atrocious. So much so that I run an XP VM strictly for Office.

      I've given KWord a spin, and although it looks much nicer with regards to the entire KDE interface and the fonts are substantially better, KWord is still rough around the edges. I tried typing up an article the other day with it and that red squiggly line appeared under a misspelled word I was typing. I corrected the word, but then the red line just kept following the cursor. I cut the entire paper, pasted it back, and the line was still there. I was unimpressed.

      For the record I'm running Slackware 13.

      Do you know of any font packages for Open Office that might fix this problem? I would prefer to not have a VM strictly to type stuff. I admit I've seen ways to get Windows fonts on Linux, but I really haven't delved that deeply into it. If you'd care to enlighten me, I'd appreciate it.

  6. What fidelity by fermion · · Score: 5, Insightful
    It really is quite amazing that vendor lock in would be the defense. I stopped using MS Word because it would not read my old files accurately. I see students failing papers because the Word on one machine does not read word files created on another machine in a different version. Rather than automatically updating MS Word from MS servers, there is a complex process on has to go through to read files from different versions. It would be nice if they had an online tool to switch versions. At least with Google you are never going to be in a case where you fail a class or lose a contract because you the software won't read the document. Sure they may be data loss, but what is worse. A few mangled graphs, or no product what so ever?

    The unfortunate thing is that teachers and professors all see the student issues due to the failure of the MS products, yet continue to insist on their use, blaming it on the incompetency of the students rather than the incompetency of MS.

    MS products are good in firms that have the resources to insure all machines are homogeneous and up to date, firms that require a high level of collaborations of complex non-technical documents(This does not include most educational places). Otherwise, at least for documents, OO.org, Google docs, or LaTeX should be the norm. For spreadsheets OO.org, and especially Google, has some stuff lacking. For presentations, I think everything but Keynote pretty much sucks.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    1. Re:What fidelity by drinkypoo · · Score: 1

      I think google docs is a fine class requirement, it's not like people will have trouble getting it to run. There's always chrome. If you're worried about privacy, use it only for google apps.

      For spreadsheets, there's gnumeric. You can even run it on Windows.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:What fidelity by RowD1 · · Score: 1

      On the other hand, I've tried on a few occasions to share an MS doc on Google Docs, and Google Docs has failed catastrophically with a "file too complex" message. And, they aren't all that complex. Just long, with embedded hyperlinks and extended bibliographies (e.g. any typical scholarly journal article with a reasonably complex linked references list). The reality is, Google Docs is good for some simple things and decidedly underpowered for other more complicated tasks. I have lots of docs Google Docs simply can't handle.

    3. Re:What fidelity by Anonymous Coward · · Score: 0

      Students don't fail papers because of incompatibility between versions of MS Word. Students fail papers because they procrastinate to the point where incompatibility becomes a crises. Get your papers done a day or so early and test for any compatibility problems before deadlines approach.

    4. Re:What fidelity by grcumb · · Score: 4, Informative

      MS products are good in firms that have the resources to insure all machines are homogeneous and up to date, firms that require a high level of collaborations of complex non-technical documents(This does not include most educational places).

      Nothing could be further from the truth. MS products are generally terrible for the creation of collaborative, complex, non-technical documents. It's just that organisations are for the most part incurious and unwilling to depart from the well-trodden path.

      This isn't exclusively Microsoft's fault. Almost without exception[*], WYSIWYG editors suck.

      This is just another example of a phenomenon that remain inscrutable to hackers and geeks the world over. Generally speaking, people are incurious. They don't particularly care about the best or even the right way to do something. In fact, as long as they create the surface impression of having done something (e.g. using Word to create an unparseable, ungodly hodge-podge of visual formatting and calling it a 'complex document'), they're generally satisfied to let things lie.

      Of course, this is the fundamental principle that animates the Dilbert universe and makes it the serio-comic tragedy that it is.

      --------------
      [*] I only say 'almost' because I'm willing to admit that in some parallel universe, some Leonardo of the keyboard might conceivably have invented a WYSIWYG word processor that actually does an adequate job at non-trivial tasks. In that same alternate universe, however, I can skate across a giant butter lake wearing a frilly orange tutu, then mount my flying unicorn and float away over cotton-candy clouds to my home in an enchanted toadstool.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    5. Re:What fidelity by kramerd · · Score: 2, Insightful

      I see students failing papers because the Word on one machine does not read word files created on another machine in a different version.

      I'm calling bullshit.

      The specified format that teachers/professors use is generally the format that the on campus computers use (if you are in high school, the format is printed, not electronic), so if you are a student, you have access to write your paper, save it in the appropriate format, and electronically convey it to the professor using your school email address. Or if you live off campus, you can write in the format of choice, send to your school email address, show up on campus, convert it from the text, and send it to your professor through email. Other teachers use turnitin or some other web based service that formats text for the recipient automatically. If you are taking online classes, the format for papers will be specified, and it is the student's fault, not Word, for failure to adhere to it.

      As for using googledocs for a paper, if it has graphic requirements (charts, analysis, specified formating), the student can and should be penalized for not adhering to the requirements. This makes googledocs a non-solution. Think of it as training for the real world. If your boss wants a one page, double spaced, times new roman, 11 font summary of what you did this month, you damn better well not be surprised when you get fired for turning in a 4 page email complaint about how you wanted to use googledocs instead of wasting paper.

        The unfortunate thing is that you want to blame Word for your personal failures.

    6. Re:What fidelity by steelfood · · Score: 1

      I'm not sure it's a matter of being incurious. These products have reached a certain critical mass, where a business analyst from Company A can easily integrate into Company B's workflow without too much training.

      The good thing about monoculture is that you can pretty much take your knowledge and go anywhere, and likewise, as an employer, you can hire anyone and expect a certain competency in your systems on day one. There are a lot of downsides, but for a business, whose only interested in results and the speed of attaining those results, any downside to monoculture is largely marginalized.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    7. Re:What fidelity by grcumb · · Score: 2, Insightful

      I'm not sure it's a matter of being incurious.

      You would be if you'd were curious enough to consider the issue a little more. 8^)

      These products have reached a certain critical mass, where a business analyst from Company A can easily integrate into Company B's workflow without too much training.

      'Critical mass' is exactly my point. Companies A & B call their awkward, borderline anarchic process of batting emails and Word attachments back and forth a 'Workflow'. And to some degree they're right. But they never consider how else the information exchange could happen. They don't have to, because nobody else does, either.

      Efficiency or appropriateness are not important. Word isn't the tool of choice because it's Good. It's not the tool of choice at all. It's just What We Use.

      And that, children, is why geeks inevitably find themselves at odds with most of humanity: They simply cannot comprehend why someone would choose to continue polishing turds when there's so much else that could be done.

      And they're fools, because they think there's a choice involved, when in fact what's important to most people is that no-one ever be forced to choose.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    8. Re:What fidelity by El+Capitaine · · Score: 1

      Very much agreed.

      The whole "The Word on one machine does not read word files created on another machine in a different version" is utter bullshit. While some formatting data tends to get screwed up, I've never had this problem with one version of word to another in over 10 years.

      On the other hand, I used to get one-day extensions in high school by taking a random file, changing the extension to .doc, and then showing the teacher that the file wouldn't open =D

    9. Re:What fidelity by tabrisnet · · Score: 1

      I'm calling bullshit on your calling bullshit.

      Davenport University, 2005 (spring session), English. Online course, prof uses MS Word on Mac, I use OpenOffice.org (1.x, on WinXP).

      Things showed up different on his screen vs mine, and thus I got marked down.

      Same problem now with submitting my CV to various companies that refuse to accept it in PDF.

    10. Re:What fidelity by kramerd · · Score: 1

      That sounds like your fault, for failing reading comprehension m(especially since your situation is entirely different than what I called out).

      I specifically pointed out that if you use googledocs (which would include openoffice), you could and should be penalized for not adhering to paper requirements.

      You got marked down either because you didn't follow directions regarding formatting or your paper was not well written (which, having not met your professor or read your paper, I would assume the latter). The point of my calling bullshit however, was on the basis that students were being failed because a word doc shows up differently because of a different version of word on a different computer. Your issue where you used a different software program, rather than an older/newer version of a specific program, sounds like you deserved to be marked down.

      If you want to claim that there were no software requirements for the class for an online course, I'm calling bullshit on you as well.

      Furthermore, what the hell were you putting in an english paper that didn't work in the conversion from openoffice to word?

    11. Re:What fidelity by RickRussellTX · · Score: 1, Informative

      I see students failing papers because the Word on one machine does not read word files created on another machine in a different version.

      I have to call FUD on that -- Word 2007 will read file formats from before those students were born. If they are claiming that Word ate their homework, they are lying.

      Microsoft has locked out some older file formats, such as PowerPoint before Office 97, because they don't want to maintain security on the conversion code. Organizations with long memories (like the company I work for) have bumped into that issue.

    12. Re:What fidelity by Anonymous Coward · · Score: 0

      Why is it that people insist on a highly proprietary format that isn't even compatible with a slightly older version of itself. Clearly they have been gaming customers for more money on every release, and yet suckers keep buying, perhaps out of stupidity, perhaps they have been brainwashed. Quite insane.

    13. Re:What fidelity by Tony-A · · Score: 1

      >MS products are good in firms that have the resources to insure all machines are homogeneous and up to date, firms that require a high level of collaborations of complex non-technical documents

      Including both customers' and vendors' computers. (regardless of how or how not technical) ;-)
      Actually you need to make exactly the same errors in the same way that your big customers/vendors do.
      Esperanto is a better language for everybody to use rather than English/French/Spanish/German.etc-etc, BUT

      It is always useful to be able to blame your own mistakes on somebody else's version/configuration/whatever of software.
      With Microsoft this is much easier than if using software that actually works correctly.

    14. Re:What fidelity by tabrisnet · · Score: 1

      Margins, alignment, footnotes, etc. That's it. He was very strict about following APA.

  7. Err right? by Adambomb · · Score: 4, Interesting

    So this basically just states that Google Doc's data fidelity is only as good as Google makes it. So the only question businesses have is "Are Googles data fidelity policies better maintained than our own".

    If yes, use it, if no, stay internal.

    What Microsoft has to do with that question other than warping the question into an assumption to fear i sure dont know.

    --
    Ice Cream has no bones.
    1. Re:Err right? by Anonymous Coward · · Score: 2, Insightful

      if you're going to be a grammar troll you could at least be right. Policies is the subject in the second sentence and it's plural, are is correct.

    2. Re:Err right? by greentshirt · · Score: 5, Funny

      You fail at being a Grammar Nazi.

      You begin by launching a colon without satisfying the grammatical prerequisites: A colon must always be preceded by a complete sentence. You followed that up with another neat trick: You inexplicably added phantom periods into some of your quotes. Periods are people too, and I’m sure they would be rather annoyed at being dragged into quotes they have no business being in. Moving along, it is also incorrect to capitalize the first word after a colon unless the word is a proper noun, or it is the first word in a complete sentence.

      You'll be interested to know that you fail at using semicolons, too; semicolons must be preceded and followed by complete sentences.

      Finally, your third sentence sounds like something out of a third-grader's journal, you might want to add a "there" in there.

      You should probably focus less on correcting the zomg-grammars-of-the-internets, and more on solidifying your grammatical command.

      A good day to both you and your horse, sir.

    3. Re:Err right? by Eternauta3k · · Score: 1

      Do a diff next time

      --
      Yeah. Would you choose a neurosurgeon who pokes around people's brains in his spare time? I wouldn't.
    4. Re:Err right? by teg · · Score: 1

      if you're going to be a grammar troll you could at least be right. Policies is the subject in the second sentence and it's plural, are is correct.

      Grammar trolls shouldn't confuse "it's" and "its". They should also know when to use capital letters and commas.

    5. Re:Err right? by Anonymous Coward · · Score: 0

      You fail at being a Grammar Nazi.

      Orly?

      You begin by launching a colon without satisfying the grammatical prerequisites: A colon must always be preceded by a complete sentence.

      False. I went to the store to buy three things: bread, eggs, and yeast. Definitely not a complete sentence, but still correct. You should read up on all of the colon uses.

      You followed that up with another neat trick: You inexplicably added phantom periods into some of your quotes. Periods are people too, and I’m sure they would be rather annoyed at being dragged into quotes they have no business being in.

      Wrong. Periods that end sentences belong inside the quotes. Commas do as well. It's considered proper grammar in the United States.

      Moving along, it is also incorrect to capitalize the first word after a colon unless the word is a proper noun, or it is the first word in a complete sentence.

      Also incorrect, although it depends on the purpose. If I were to begin a paragraph with "Question 1:," then what follows should be capitalized. On the other hand, if what follows a colon is a list, then it would be improper to capitalize. Again, you might want to do a little brushing up on your grammar.

      You'll be interested to know that you fail at using semicolons, too; semicolons must be preceded and followed by complete sentences.

      Again, not true. They can be used in lists where a comma could result in confusion. But where they were used, complete sentences did follow.

      Finally, your third sentence sounds like something out of a third-grader's journal, you might want to add a "there" in there.

      The majority of the sentences were truncated to some degree. It would have been more proper to include "the words," but when mapping grammar critiques, it's easier to do with less words. You may remember this from college where your instructor marked up your pages. She probably didn't do so in complete sentences. It's normal given the context.

      You should probably focus less on correcting the zomg-grammars-of-the-internets, and more on solidifying your grammatical command.

      Going off of your critique, I'd say I did pretty well. Your grasp of grammar is questionable, however.

      A good day to both you and your horse, sir.

      Why, thank you! But that's no way to talk about your mother!

      Hopefully you don't mind the mother comment. I suspect you'll be fine with it; after all, you didn't mind making a rude innuendo.

    6. Re:Err right? by Anonymous Coward · · Score: 0

      Technically, the second sentence didn't make sense. I noted that with the comment regarding poor word choice. If you interpret the policies as the subject, you are correct. Fidelity is a noun, and I interpreted that as the subject.

      Also, you should have capitalized "if," and you missed a comma in both sentences. The comma that appears in the second sentence should probably be a colon; however, a semicolon or period would also work.

    7. Re:Err right? by Anonymous Coward · · Score: 0

      Are you suggesting that a diff would result in something I don't know? Perhaps you are referring to the addition of punctuation in the quotes? If so, it's proper grammar in the United States. If you are referring to something else, you should explain yourself better.

      Also, you're missing a period at the end of your sentence.

      [The next part isn't directed at you directly]

      I really don't understand all the hate replies. The parent's grammar was absolutely awful. There's nothing worse than having something intelligent to say, but presenting it in a way that's unclear. When people present themselves as uneducated, why would anyone bother listening to what they have to say?

      It's also somewhat ironic that those who seem to have been offended the most--at least those compelled to reply--seem to have the worst grasp of grammar. Perhaps I struck a nerve?

    8. Re:Err right? by thethibs · · Score: 1

      That should be "you and the horse you rode in on."

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    9. Re:Err right? by greentshirt · · Score: 0, Flamebait

      Leave my mother out of this, you insensitive clod.

      Also, you may want to reconsult the blog you're getting your grammar lessons from.

      Da Rulez, Hommie

    10. Re:Err right? by Anonymous Coward · · Score: 0

      Scroll down to where it says "Use a comma with quoted words." You'll notice that the comma is within the quoted text. You'll also notice that my other comma critiques, such as the missing comma before "So" are also supported by your link.

      It's a great link; it even lists some of the lesser-known rules I mentioned. However, I'm not quite sure what point you are trying to make by stating that I get my grammar lessons from a blog, then providing a link that proves me correct. Then again, I think we both know that if you have to try and look up grammar from a website, you aren't likely to prove me wrong.

      And sorry about the mother comment. I was trying to make a point that personal attacks fueled by neuroticism aren't constructive and would only serve to deteriorate the quality of the dialog. However, since you followed up with another insult, you seem to have trouble grasping it. As such, I'll apologize for my comment since you seem unable to control own.

      Fun fact: You're not Asian.

    11. Re:Err right? by greentshirt · · Score: 0, Troll

      Except you quoted periods, not commas. You have an amazing capacity for missing the point.

    12. Re:Err right? by Anonymous Coward · · Score: 0

      I do apologize for missing your point; it's terribly difficult to follow you. The combination of your faulty logic and failure to provide enough detail tends to leave me guessing.

      Periods should be inside the quotes: http://www.grammarbook.com/punctuation/quotes.asp. You'll also note that in the URL you linked, in the section on quotes, periods are enclosed within the quotes. There's actually an interesting story behind why, since it wasn't always the case. Unfortunately for you, that story isn't on most grammar websites. :)

      Out of curiosity, how does it feel to be constantly wrong? You must have an amazing ego to put up with this much abuse and still not admit that you've been wrong on every point. Is it because if you do, you have to admit that you have a poor grasp of grammar? Is it because you can't handle being wrong?

  8. Re:Google vs Microsoft by Ethanol-fueled · · Score: 0, Redundant

    Still, Google shouldn't be talking that trash until Docs renders at least as well as OpenOffice does. It's seems that quality and fidelity take the back burner to data-mining.

    (Rolls eyes while Openoffice insults pour in)

  9. Re:Google vs Microsoft by LordThyGod · · Score: 5, Funny

    Open formats? From MS. That's a paradocs! They can't even faithfully render some older versions of their own stuff accurately.

  10. Seriously? by Xacid · · Score: 1, Insightful

    "'It says a lot about Microsoft's approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,' says a Google spokesperson.""

    While M$ bashing is commonplace here I really think this attitude towards them is short-sighted as hell. Office is one of the one things I'll give credit to Microsoft for doing fairly decently. They're a for-profit software company, don't forget that.

    Microsoft's approach involves selling software and client retention. That's not even something I could call evil in the same terms that google seems to be claiming. You want free? You lose functionality. That seems perfectly reasonable.

    Google, however, is an advertising company, not a software company. Will they offer a product that doesn't in some way use your data for their means? I highly doubt it.

    Henceforth - google's argument is similar to ford being angry that they can't use a honda engine in their vehicles while also admitting they have a superior product.

    1. Re:Seriously? by LordThyGod · · Score: 2, Insightful

      Microsoft's approach involves selling software and client retention.

      No, their approach involves getting a monopoly on something by hook or by crook then keeping the riff raff out. The only markets they make significant money on, are the monopolies.

    2. Re:Seriously? by calmofthestorm · · Score: 0

      Both companies make it clear: MS will sell you a product for money, and now it appears they're being forthright about the vendor lock in too. If you actually read Google's ToS (the non-legalese version even) it makes it quite clear what your data is being used for: being mined to hell and to serve targeted ads. It also makes it clear that it lives in a little box in Google that no human is ever allowed to see*.

      I choose not to accept either of these options, but I don't feel like there's any serious deception going on.

      * Except the US government, of course, and that on a regular basis

      --
      93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
    3. Re:Seriously? by selven · · Score: 5, Insightful

      Microsoft's approach involves client retention. Okay, fine. But the way they're going about doing it - making it nearly impossible to write an application compatible with their formats - is anticompetitive and very evil.

      And the car analogy simply does not hold. Image files are standardized, and I can expect a .png made in Photoshop to still look the same in GIMP or MS Paint. Sound formats are the same. Even for formatted text, there exists the completely open ODF format. MS's actions in making a format so closed and proprietary that often even different versions of their own software show the same file differently are simply inexcusable.

    4. Re:Seriously? by Dumnezeu · · Score: 1

      Office is one of the one things I'll give credit to Microsoft for doing fairly decently.

      Yeah! Backwards compatibility is the best features in the Microsoft Office suite and... oh, wait, never mind...

      --
      Yes, it's sarcasm. Deal with it!
    5. Re:Seriously? by value_added · · Score: 1

      Microsoft's approach involves selling software and client retention. That's not even something I could call evil in the same terms that google seems to be claiming.

      Indeed. Just because Microsoft's past behaviour was universally considered unethical (when it wasn't ruled illegal) does mean we should be using terms like evil.

      You want free? You lose functionality. That seems perfectly reasonable.

      Well, that's certainly a better-phrased bullet point than the one that reads "License agreements, upgrade treadmills and vendor lock-in offer a Genuine Advantage to our customers".

    6. Re:Seriously? by Daengbo · · Score: 5, Informative

      Why would Google mine the data when it doesn't serve ads on Premier Apps (that's the kind businesses use, FYI) unless the customer specifically requests it? I've read the ToS, and it doesn't mention mining data AFAICT.

      7.1 Obligations. Each party will: (a) protect the other party’s Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (b) not disclose the Confidential Information, except to affiliates, employees and agents who need to know it and who have agreed in writing to keep it confidential. Each party (and any affiliates, employees and agents to whom it has disclosed Confidential Information) may use Confidential Information only to exercise rights and fulfill obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its affiliates, employees and agents in violation of this Section.
      ...

      8.1 Intellectual Property Rights. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and Google owns all Intellectual Property Rights in the Services.

      Where are you getting this information of yours?

    7. Re:Seriously? by calmofthestorm · · Score: 1

      My recollection of the ToS when I first signed up for gmail back in '04. I should add that I'm referring to the personal accounts.

      --
      93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
    8. Re:Seriously? by Daengbo · · Score: 1

      The free, personal accounts serve ads -- it's how they support the service -- but the paid-for version (and the free, education and non-profit ones) don't serve ads, though you could turn ads on if you wanted to. Why a business would do that, I have no idea, but I guess Google figures someone will, and that's another penny in the coffer.

    9. Re:Seriously? by jelizondo · · Score: 0, Redundant

      Microsoft's approach involves client^H^H^H^H ANAL retention.

      There, fixed that for ya!

      --
      Be very, very careful what you put into that head, because you will never, ever get it out. - Cardinal Wolsey
    10. Re:Seriously? by J+Story · · Score: 1

      I know it's a stretch, but some may well view unobtrusive ads as a bonus.

      We say we hate ads, but I bet that the ones that really irk us are the "in your face ones": boring TV commercials; popups; ads that make you scroll past them; etc. The ads that stay in prescribed spaces are not a problem for me, and have sometimes actually turned out to be relevant and useful.

    11. Re:Seriously? by RobertM1968 · · Score: 1

      Sadly, it may be implied. Microsoft used to use similar language on their online services to spell out that they could and would sell what information collected from you to their "business partners" - namely anyone who wanted to buy the information to use for advertising.

      Whether such a meaning IS implied in Google's ToS, I dont know. But if it is, it would be in the section I have bolded below.

      7.1 Obligations. Each party will: (a) protect the other party’s Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (b) not disclose the Confidential Information, except to affiliates, employees and agents who need to know it and who have agreed in writing to keep it confidential. Each party (and any affiliates, employees and agents to whom it has disclosed Confidential Information) may use Confidential Information only to exercise rights and fulfill obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its affiliates, employees and agents in violation of this Section. ...

      8.1 Intellectual Property Rights. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and Google owns all Intellectual Property Rights in the Services.

      Where are you getting this information of yours?

      Now... I tend to agree with you because Google adds this part: "and who have agreed in writing to keep it confidential"

    12. Re:Seriously? by RobertM1968 · · Score: 1

      Microsoft's approach involves selling software and client retention. That's not even something I could call evil in the same terms that google seems to be claiming.

      Indeed. Just because Microsoft's past behaviour was universally considered unethical (when it wasn't ruled illegal) does mean we should be using terms like evil.

      You want free? You lose functionality. That seems perfectly reasonable.

      Well, that's certainly a better-phrased bullet point than the one that reads "License agreements, upgrade treadmills and vendor lock-in offer a Genuine Advantage to our customers".

      You are correct. Fortunately though, for those fond of the term "evil", Microsoft's current and recent behavior fits the same categories that earned them that title years back. Ya know... EU cases and all, failing to release any accurate/real docs for their new open document format, and on and on...

    13. Re:Seriously? by jimicus · · Score: 1

      Where are you getting this information of yours?

      AFAICT, some of the logic comes not from "Google is teh evil!!11" but from "Outsourcing is teh evil!!11".

      Something I can fully understand, considering so many of us have seen what happens when an outsourcing deal doesn't quite go according to plan. But frankly, if outsourcing was so terrible there would be no such things as payroll bureaux, accounting firms or HR consultancies.

    14. Re:Seriously? by thethibs · · Score: 1

      No, they go about it by making a superior product. There is nothing out there that comes close in terms of the breadth of documents that can be easily prepared with it.

      That the default format is relatively incomprehensible is (a)a natural consequence of the organic way it grew, and (b)irrelevant.

      First make a better product and then worry about file formats. Frankly, if you are going to go after Word--good luck finding some way to differentiate your product without making it harder to use.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
  11. PDF? by toastar · · Score: 4, Informative

    I see students failing papers because the Word on one machine does not read word files created on another machine in a different version.

    And this is why my resume is in PDF format.

    1. Re:PDF? by Anonymous Coward · · Score: 2, Insightful

      This also works as a good filter for companies I wouldnt want to work for; if they ask you to re-send in .doc format you probably dont want to work there anyway

    2. Re:PDF? by Anonymous Coward · · Score: 0

      It is a good filter for those you don't want working for you too.

    3. Re:PDF? by Anonymous Coward · · Score: 0

      It is a good filter for those you don't want working for you too.

      why is that? isn't that a bit like throwing the baby out with the bathwater?

    4. Re:PDF? by Anonymous Coward · · Score: 0
      PDF is not easily editable, so it does not help for ongoing working documents. For completed documents, it is very useful. This is another reason I like Keynote. It can export to a movie which can be then played on almost any machine, or streamed.

      I do find it funny that I get so much stuff in .doc format, stuff that I do not and should not have the authority to edit. I am surprised that someone has not gotten fired from a side effect of this.

    5. Re:PDF? by Score+Whore · · Score: 1, Interesting

      why is that? isn't that a bit like throwing the baby out with the bathwater?

      No it's like throwing out an idiot who thinks that their personal crusades are more important than doing the job I'm hiring them for.

      Employers aren't interested in your ideologies. When they are paying you, they expect you to stay within the bounds of your job description and your interests should be put aside and the company's interests should come to the fore. And no, some newly hired developer isn't in a position to have better perspective of the business' needs than the people who hired him.

    6. Re:PDF? by Anonymous Coward · · Score: 1, Funny

      You mean the Portable PDF Document Format?

    7. Re:PDF? by Anonymous Coward · · Score: 0

      It's also why universities (at least mine (which is just one in Germany)) accepts everything only in PDF format.
      How could they not?

    8. Re:PDF? by grcumb · · Score: 3, Interesting

      Employers aren't interested in your ideologies. When they are paying you, they expect you to stay within the bounds of your job description and your interests should be put aside and the company's interests should come to the fore.

      I love the way the term 'ideology' is used to co-opt the debate.

      There are correct uses of the term, of course. But in this example, it means, "I don't care if you're right and I'm wrong. I'm paying you to do your job my way, so shut up and do it."

      In any area of business, this makes the employee exactly as smart -or as stupid- as the boss. Statistically speaking, therefore, it's a stupid approach.

      Let's be clear, though: Here on Slashdot, 'Ideology' is really just code for FOSS and the principle that there is indeed a Right Tool For The Job, but that tool isn't always the most expedient. 'Ideology', therefore, sometimes means more work and potentially delayed gratification.

      Of course, sometimes it means the opposite. Sometimes it means, 'quit floundering about using third-rate tools. Apply a little original thought for once in your life and accept that there are better ways to get things done.'

      The wise boss knows about the risks on both sides of this equation and remains open to persuasion (though appropriately skeptical). The unwise boss, labels every thought not originating between his ears 'ideology' and ignores it.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    9. Re:PDF? by omglolbah · · Score: 1

      No matter how small of a piece of the puzzle you are in a company you influence things.

      The important thing is to know how to limit yourself. I personally like trying to introduce the "open" philosophy in my work. When I have a chance I try to go with an open alternative instead of a closed one.

      This is the key. Do what you have to do to get the job done in the best way you can, but always try to keep in mind where you can pick an open alternative! Dont degrate your work or force the change, make the change happen because it is the best way to do the job. I personally feel this is the way to get a huge company to slowly change. If the open alternatives are just as good or better, and less costly than the closed options... win-win no?

    10. Re:PDF? by Anonymous Coward · · Score: 0, Flamebait

      Fuck you and fuck your piece of shit company you pompous asswipe. Nobody gives a fuck about your OCD need to fellate Ballmer and co.

      FOAD.

    11. Re:PDF? by Anonymous Coward · · Score: 0

      If the "business needs" include revealing critical proprietary information (or even state secrets) by using and reusing old docs as templates such that running the req through "strings" over it just spills their guts, yeah sure.

    12. Re:PDF? by antdude · · Score: 1

      And some people want it purely Word documents like job recruiter, teachers/professors, etc. :(

      Do what I do make PDF, Word doc, printouts, etc. avilable for them and pick the best for them.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    13. Re:PDF? by antdude · · Score: 1

      So, how's that job search coming along? :P

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    14. Re:PDF? by PeterBrett · · Score: 1

      And no, some newly hired developer isn't in a position to have better perspective of the business' needs than the people who hired him.

      Because the fact I don't have MS Office on my home computer somehow affects how well I will be able to do the job I'm hired to do?

      I agree with the AC; I take being unable to handle my CV in PDF format as a good indication that it's not somewhere I want to work.

    15. Re:PDF? by jimicus · · Score: 1

      Though it's a PITA if you're in an industry where finding suitable hires is handled extensively by employment agencies. Which frequently demand your CV in .doc format and simply won't even put it forward if it isn't.

    16. Re:PDF? by tepples · · Score: 1

      Employers aren't interested in your ideologies. When they are paying you, they expect you to stay within the bounds of your job description

      Likewise, employees are interested in employers whose ideologies match theirs in order that the job description is tolerable. A Linux fan would rather work in a Linux shop than a Windows shop.

    17. Re:PDF? by tepples · · Score: 1

      Because the fact I don't have MS Office on my home computer somehow affects how well I will be able to do the job I'm hired to do?

      Yes. You are hired in part for the possibility that you will not need as much training on the software that the employer uses because you use the same software at home.

  12. Yah, right, whatever... by inode_buddha · · Score: 5, Insightful

    Because you know damn well that the moment Google Docs achieved true fidelity with MS Docs, then MS would turn around and change the specs again, thereby breaking fidelity...

    --
    C|N>K
    1. Re:Yah, right, whatever... by harlows_monkeys · · Score: 1

      Microsoft is severely limited by the installed base. What you hypothesize simply would not happen. When a new Office version supports a new format, it takes a long time for the new format to gain widespread use. By the time any such changes were important enough to matter, third parties would have them covered. Heck, that is even how it worked when the formats were completely undocumented.

  13. Grasping at straws by HangingChad · · Score: 3, Insightful

    Wow, Microsoft is really digging deep on that one. I don't have any problems tracking document changes. We use the strike-through and different colored text for each contributor. So I know at a glance who changed what.

    If you need legal change tracking, you're not going to be using web-based software anyway. Besides, if there's a big call for that feature, I bet Google can figure out how to supply it.

    I think the days of desktop software are winding down. Google can be far more nimble with Docs than MSFT can be with Office. And the features that the MS guy mentioned, only small minority of users find those at all useful.

    Taking a swipe at Google just informed thousands people that you can move .docs around with GoogleDocs. Doesn't seem real bright.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:Grasping at straws by thethibs · · Score: 1

      We use the strike-through and different colored text for each contributor.

      Word does that for you automatically when you turn on change tracking.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
  14. Re:Google vs Microsoft by Anonymous Coward · · Score: 1, Funny

    Open formats? From MS. That's a paradocs!

    I see what you did there.

  15. Too late by Billly+Gates · · Score: 1

    'It says a lot about Microsoft's approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,' says a Google spokesperson"

    Which is why I am sticking with Office. Its frustrating and I wish the internet with opendoc was available 15 years ago before MS could lock everyone in but its too late now. If a customer can not read your data in a professional format he/she will think you are incompetent and go with a competitor. If my resume looks unformated it says alot about my professionalism.

    Google just stated their own case not to use their product.

    You can argue that ... well just have everyone on their Google doc cloud. At the end of the day in business if its a hassle then do not bother doing business where time is limited and everything has to be done yesterday.

    1. Re:Too late by Anonymous Coward · · Score: 0

      If a customer can not read your data in a professional format he/she will think you are incompetent and go with a competitor. If my resume looks unformated it says alot about my professionalism.

      I can see why you might need to send a customer a document for them to edit, but a resume? Why aren't you using pdf for that?

  16. Is the year 1900 a Leap Year? by SpaceLifeForm · · Score: 1
    Link

    Does Google Docs treat the year 1900 as a leap year?

    Microsoft is really really desperate to be blowing this kind of smoke.

    --
    You are being MICROattacked, from various angles, in a SOFT manner.
  17. Re:Google vs Microsoft by Snaller · · Score: 3, Insightful

    "Uh, if Google cannot make their Docs applications compatible with Office formats, how is it Microsoft's fault?"

    Because they keep everything a secret - thats been their way of destroying opposition.

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
  18. Security is NOT an issue with The Cloud. by Anonymous Coward · · Score: 0, Redundant

    Wait a minute. I'm a manager, and I've been reading a lot of case studies and watching a lot of webcasts about The Cloud. Based on all of this glorious marketing literature, I, as a manager, have absolutely no reason to doubt the safety of any data put in The Cloud.

    The case studies all use words like "secure", "MD5", "RSS feeds" and "encryption" to describe the security of The Cloud. I don't know about you, but that sounds damn secure to me! Some Clouds even use SSL and HTTP. That's rock solid in my book.

    And don't forget that you have to use Web Services to access The Cloud. Nothing is more secure than SOA and Web Services, with the exception of perhaps SaaS. But I think that Cloud Services 2.0 will combine the tiers into an MVC-compliant stack that uses SaaS to increase the security and partitioning of the data.

    My main concern isn't with the security of The Cloud, but rather with getting my Indian team to learn all about it so we can deploy some first-generation The Cloud applications and Web Services to provide the ultimate platform upon which we can layer our business intelligence and reporting, because there are still a few verticals that we need to leverage before we can move to The Cloud 2.0.

  19. Re:Google vs Microsoft by dangitman · · Score: 4, Insightful

    Google has too many half-assed projects it cannot or doesn't fully support.

    So, exactly the same as Microsoft, then?

    --
    ... and then they built the supercollider.
  20. I simply don't believe this: by Anonymous Coward · · Score: 0

    From the Technet article:

      Now, what if I told you that every time you opened one of these documents in Office it converted this document to a different file format for viewing/editing and that this new converted document actually was missing some of its components (which were there before the conversion). ....snip.... Well, the good news is that Office doesn’t do this.

    Call me a skeptic, but I believe Microsoft office products do exactly this. Each version of office does have a different file format, and it is very unclear about which format it is using at any one time: "I saved it as a .doc file" is meaningless because the actual filetype is embedded in some voodoo bytes (or black magic bytes) and the user generally does not care to try to determine what they are actually saving.

  21. Technet can't get fonts right by Animats · · Score: 5, Informative

    Amusingly, the Technet blog entry has text marked as "Calibri" font, with no alternatives. Calibri is a Microsoft-only font that comes with Vista. So non-Vista systems render the text in Times Roman. Calibri is a sans-serif font, and all the other fonts in that Wordpress theme are sans-serif, so the page looks awful.

    Now that font downloading works in essentially all the current browsers, that's not necessary, at least if you stick to public-domain fonts. However, there aren't many public-domain fonts that don't suck at small type sizes. (Here's a page of mine with some downloaded fonts.) If you have anti-aliasing on, it looks OK; if not, the text font looks ugly. Interestingly, Linux and Macs do anti-aliasing routinely, but older Windows systems do not.

    Google Docs has the same problem. Currently, it works like classic HTML; if you have the font locally, you can use it, but if not, you get some default. The stock fonts in Google Docs are the lowest common denominator: "Normal", "Normal/Serif", "Courier New", "Trebuchet", and "Verdana". If Google is going to make a big push on competing with Word, they need to do better than that. Google could make progress on this by buying twenty or so really good body fonts outright from a major font foundry, and setting them up for download on demand for Google Docs.

    1. Re:Technet can't get fonts right by steelfood · · Score: 1

      Google could make progress on this by buying twenty or so really good body fonts outright from a major font foundry, and setting them up for download on demand for Google Docs.

      Or, they could go the way of Arial and just make up their own set of fonts that are close enough to the popular Microsoft ones. It would be kind of playing dirty, but who knows if Google's typeface creators could come up with some stuff that's better than what Microsoft has.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    2. Re:Technet can't get fonts right by RobertM1968 · · Score: 2, Funny

      Google could make progress on this by buying twenty or so really good body fonts outright from a major font foundry, and setting them up for download on demand for Google Docs.

      Or, they could go the way of Arial and just make up their own set of fonts that are close enough to the popular Microsoft ones. It would be kind of playing dirty, but who knows if Google's typeface creators could come up with some stuff that's better than what Microsoft has.

      Better than Comic Sans? You're insane!!! ;-)

  22. Bad Uploads by hhawk · · Score: 3, Informative

    When you open a DOCX or DOC file in Google Docs it converts them and Google Docs doesn't have the same functionality either.

    But in terms of the data, it's not Google's fault that MS hasn't created an open standard for the document files..

    --
    http://www.hawknest.com/
    1. Re:Bad Uploads by jbengt · · Score: 1

      Actually from what I read, what I would consider the data is not lost at all, (except for change tracking info, if you're using that). Everything else they mentioned seems to be about formatting.

    2. Re:Bad Uploads by hhawk · · Score: 1

      Change tracking is important in my line of work. I know there are a few other features as well. Not mention graphics, etc.

      --
      http://www.hawknest.com/
  23. MS wants recognition for their effort by Arancaytar · · Score: 4, Funny

    says that moving files created with Office to Google Docs results in the loss of data fidelity including the loss of such data components as charts, styles, watermarks, fonts, tracked changes, and SmartArt.

    ... and it took the Office team months of hard work to achieve that.

  24. Re:Google vs Microsoft by Mortlath · · Score: 2, Informative

    Microsoft has documented all the binary and XML file formats used by office: http://msdn.microsoft.com/en-us/library/cc313118(office.12).aspx

  25. Laughing out loud by Vexorian · · Score: 1

    Microsoft openly bragging about trying to enforce lock-in by making formats nearly impossible to implement! That's priceless.

    Wake me up when I don't need a windows license to use MS' google docs alternative.

    --

    Copyright infringement is "piracy" in the same way DRM is "consumer rape"
  26. Simple solution by Jorl17 · · Score: 1

    Just edit wherever you want and save it as PDF. If you need RTE, then find something that suits everybody, but that's a different case. Other than that, PDF is, and always will be, my reference format for document interchange.

    As to TFA, one can only say "Oh my, Google and Microsoft are fighting!...Go figure."

    --
    Have you heard about SoylentNews?
  27. Google has a point by SmallFurryCreature · · Score: 4, Insightful

    This just goes to show that when you use Microsofts software, you are locked to using their products and their products only. Because the format is closed, other parties will always be playing catchup and can never guarantee 100% compatibility. So Googles snarky comment at the end reveals just how lethal lock-in can be. You are locked in, with no way out.

    I can understand that you might resent loosing data in a migration or usage of another tool, but put the blame FIRST with Microsoft and THEN with yourself for having allowed yourself to get locked in.

    In any other part of your business, you would avoid lock-in at all costs. Would you tolerate that your floors could only be provided by ONE company and that it means no body else can put in a carpet without it breaking gravity? Would you allow your truck fleet to be provided by only ONE company and have that company know it? A common trick in the trucking branch is when it is time to place a new order is to invite the truck company to your place of business and have a few rival trucks parked in sight. Just a hint that you and the sales rep know there is competition out there.

    In IT? You happily invite the MS guy to give you a new deal in your all MS office that can only deal with MS formats... yeah. What is the word in the sales rep mind? Bonus? Sucker?

    Governments do this all the time, they give their divisions rules that they must buy from a supplier who has won the bid. And gosh, once they have the bid for the next couple of years, service just goes out of the window. How surprising. Especially when you just know that the quality of service under the previous contract will play no role whatsoever under the new bidding round. Ever wonder why government often does so badly in efficiency? They think lock-in is a GOOD thing. You know how you get good service from a supplier? Make him sweat as to whether your next order will be going to him. It is how the game is played.

    Really, take a long hard look at your own company. How certain are you that you can access your own info without aid from a third party? A paper archive is easy. No matter who supplies the binders, you can read it. Tape drives? How certain are you they continue to be compatible? Are your records required by law actually readable? Can you afford to ditch a supplier who doesn't make business sense anymore? Can you get the best deal if the supplier knows you need him?

    Why do you think MS sells Windows for ever higher prices? They know they got you by the short and curlies.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Google has a point by kramerd · · Score: 1

      Would you tolerate that your floors could only be provided by ONE company and that it means no body else can put in a carpet without it breaking gravity? Would you allow your truck fleet to be provided by only ONE company and have that company know it?

      If I could have a company come install carpet and break gravity, I would do so immediately. Then I would open weightless world. Who the hell wouldn't?

      I would absolutely allow my truck fleet to be provided by one company. I would have them entered into a multi-year contract, with prices set at specified rates or linked to prevailing market rates (determined by an unrelated 3rd party) and have very strict delivery requirements with penalties enforceable to the effect of non-payment and the ability to end the contract as of a specific year or delivery (ie if delivery x is late, I don't pay for that delivery, and if y number of deliveries are late or aggregated late by a specified amount, I don't pay for any deliveries). This cancellation point will be set at a higher standard than I actually demand from my singular truck fleet. The fleet would in turn get a minimum required service level (number of deliveries I pay for whether I ask for that many or not) with pricing structure to their benefit when I need higher usage than a specified level. All of this would be determined annually based on my expected needs. Under contract law, if they were ever unable to provide the contracted service level, I could just get service on the open market at prevailing rates and charge off the difference between contract price and market price (it would be a slam dunk in court to collect, including court costs).

      In short, you are missing a huge number of details about how I would enter into a long term contract.

      MS is not all that different than truck fleets; the software is a service that I pay for based on usage. If I need 1000 seats, I pay more than if I need 100. There is nothing that is stopping me from getting competitive software (SAP for accounting, for example) on MS's end. If I can influence my clients (they really, really, need me to do the work and can't go to a competitor), maybe I can require that they use whatever I want them to use. Generally, I am going to have to put it in my client's preferred format (and make them provide me with the tools to do so if I don't have it). The industry standard is going to be word, excel, and powerpoint for the majority of companies because it is both easiest to use and train on, but also cheaper than most other formats (cost of training is often much more expensive than cost of software, even if free).

  28. "nearly identical" is not good enough by Anonymous Coward · · Score: 0

    The manufacturer of two applications, who claims to cleanly import content from one of these applications to the other, simply has to do better than "nearly identical" when it comes to content.

    cb

  29. Re:Google vs Microsoft by guruevi · · Score: 4, Informative

    First of all, the DOC format (the original Word formats) are not open, only DOCX are somewhat open. The problems are in: charts, styles, watermarks, fonts, tracked changes, and SmartArt.

    Charts, watermarks, tracked changes and SmartArt are not open/documented in the OOXML formats. Styles and fonts are usually converted pretty well unless the document is generated by MS Office because then it isn't according to spec anymore.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  30. Re:Google vs Microsoft by peragrin · · Score: 5, Informative

    except if your paying attention MSFT doesn't actually use those documented features, and instead use an older version.

    OOXML that ISO passed is different from the OOXML produced by office 2007 and 2010.

    --
    i thought once I was found, but it was only a dream.
  31. Microsoft Google??? by Helldesk+Hound · · Score: 2, Insightful

    This is rich! Microsoft's software has the poorest interoperability capability of all Office Productivity suites.

    Why should MS bitch about this when it's own software cannot even open basic documents created in other office productivity suites?

  32. Re:Google vs Microsoft by Mortlath · · Score: 1, Informative

    This isn't only OOXML documentation. This is the current versions used by Office 2007, and also documents the older binary versions.

  33. Re:Google vs Microsoft by Anonymous Coward · · Score: 2, Funny

    "Uh, if Google cannot make their Docs applications compatible with Office formats, how is it Microsoft's fault?"

    Because they keep everything a secret - thats been their way of destroying opposition.

    Logic fail.

    If I slept with your wife and keep that a secret from you, that secrecy isn't why you can't give her an orgasm.

    In the same line of thought, if you sleep with my wife and keep it a secret from me, that secrecy isn't why you can't give her an orgasm either.

  34. Re:Wiki? by xonicx · · Score: 1

    I work in a medium size semiconductor company. We use to document chip spec, board parts, software procedures and other stuffs in ms word. Slowly management realised that wiki is best tool for this. Chip spec can be generated from doxygen comments. Any single change in register spec get available to software on fly through automated tools. No single engineer knows all the parts of a board/software procedures so collaboration is must. When you are looking at wiki you are sure that you are looking at most up to date content. Now I hardly open ms word and we don't have google docs.

  35. Hmm by FranTaylor · · Score: 1

    Maybe Microsoft could pull out the Word file format specification and show us exactly what Google is doing wrong?

  36. Re:Google vs Microsoft by J+Story · · Score: 3, Interesting

    Google's Spreadsheet product is actually in some respects superior to Microsoft's. Yes, it doesn't do data pivots or indents (crucial for accounting layouts), but it's integrated with (online, natch) forms and search. I haven't had much call to use Google's "word", but fire up the spreadsheets daily. In the long run, however, I think that Microsoft has hooped itself by valuing customer lock-in over actual innovation. Google will continue to improve its "office" offering, becoming "good enough" for more and more applications.

  37. Hubris by hachete · · Score: 1

    I'd've thought MS's FUD department would have come up with something better seeing as they're just about to release a competitor to Google Docs - you know, something like a coordinated campaign of spurious patent trolling, adverts etc. But fidelity? Not exactly a rallying cry for the troops. Maybe it's a case of hubris - the MS Office team have had the playing field to themselves for such a long time, they can't really contemplate a successful competitor. Sucks to be them.

    --
    Patriotism is a virtue of the vicious
  38. Re:Google vs Microsoft by MadMagician · · Score: 1

    We're suddenly back in 1994, and "the job's not done until WordPerfect won't run!"

  39. Re:Google vs Microsoft by MeNeXT · · Score: 1

    you poor, poor guy... you actually believed you were giving her an orgasm?

    --
    DRM? No thanks, I'll just get it somewhere else...
  40. Of course Microsoft is correct by RickRussellTX · · Score: 1

    ... because you only have to use Google Docs for about 2 minutes to run into commonly-used features from Microsoft Office that just don't exist. I create a chart and I can't format the axes, I can't put in a trend line, I can't copy and paste it into a document. The drawing tools are laughably unsophisticated. Google Docs doesn't offer feature parity with a 1993 copy of Clarisworks, much less Microsoft Office.

    I like Google Docs as a handy scratchpad to create documents accessible from anywhere and quickly exportable as PDFs. I have dozens of little things transcribed in it. But production work has to meet standards for fonts, formatting, chart appearance, etc that Google Docs cannot produce. The reality is that Office + Exchange + Sharepoint offers a collaboration environment that is unmatched -- it's an expensive combination, but if you need the features, there is no competitive option. Google's services are light years behind, and OpenOffice is not bad at all (and tantalizingly better than Office in a handful of areas) but the collaboration features are not there.

    1. Re:Of course Microsoft is correct by LordThyGod · · Score: 1

      ... because you only have to use Google Docs for about 2 minutes to run into commonly-used features from Microsoft Office that just don't exist. I create a chart and I can't format the axes, I can't put in a trend line, I can't copy and paste it into a document.

      That's one commonly used feature I've never used before in 2 years or so using gdocs. Nor, knew that I was missing out on something.

  41. So is that totally different from MS products? by drolli · · Score: 1

    I stopped using MS word whenever i could when correctly printing a Word document containing equations requiring having loaded the equation editor before printing (otherwise just garbage). Moreover i would imagine that word documents, which contain DDE-Objects (hmm Excuse-me: OLE-Objects) may have some issues when loading them on another Platform.

    *And before you ask: yes, i may have some Floppy images with Documents from 1995 on my HD, not touched sinces then; and yes, my Latex documents from back then still compile*

  42. Not quite. by benjymouse · · Score: 1, Informative

    First of all, the DOC format (the original Word formats) are not open, only DOCX are somewhat open.

    Oh please! The DOC format is not open in the sense that anyone can contribute. But the documentation of the format is fully available for anyone who take interest. It merely requires a single google: http://www.microsoft.com/interop/docs/OfficeBinaryFormats.mspx

    DOCX is fully open. Anyone who wants to contribute is free to do so. You just have to go through ECMA/ISO - just like Microsoft. It is fully described in the ISO standard ISO/IEC 29500. The standard is freely downloadable from ISO. If you had cared to download it you would have found that your claims are BS:

    The problems are in: charts, styles, watermarks, fonts, tracked changes, and SmartArt.

    Charts, watermarks, tracked changes and SmartArt are not open/documented in the OOXML formats.

    Charts are part of DrawingML and described in section 21.2 Charts.

    Watermarks are described as part of the document settings/template feature. See section 11.1

    Tracked changes for DocumentML is described in full in section 17.13.5 Revisions. Similar sections exists for e.g. SpreadsheetML.

    The built-in SmartArt gallery is not part of the standard. But any SmartArt "chart" is just a DrawingML part with a datamodel, both of which are described in sections 14 and 21. It is not like the graphics are intermingled with the data in such a way that others have no way of figuring out what's going on. SmartArt is the term used for the manipulation of such graphics. At all times the "data" is kept separate from the graphics and the end-graphics is the result of a transformation. A transformation which is fully described in the standard.

    Styles and fonts (assuming you mean text styles in Word) are described in section 17.7 Styles and 17.8 Fonts

    --
    Reading slashdot one-liner: (irm http://rss.slashdot.org/Slashdot/slashdot).rdf.item | fl title,desc*
    1. Re:Not quite. by VinylPusher · · Score: 2, Insightful

      If the format was just slightly difficult to understand, one person would have figured it out. If it was quite difficult, a team of people would have figured it out.

      That several teams, talented individuals and the combined power of the internets haven't figured out how to fully and correctly render a fairly simple .doc file, that speaks volumes for the format's obfuscation.

    2. Re:Not quite. by FuckingNickName · · Score: 1, Flamebait

      That's a fairly accurate summary of the pompous attitude at Google: "We're so smart that if we fuck up it must be someone else's fault." Its spokestroll didn't even say, "The specs are hard to read and we are too self-confident to ask for clarification on the official MS developer forums," instead bitching about some unfair advantage for Microsoft which isn't even properly specified. Let me tell you a spec so convoluted that no-one has ever written a full implementation of a recent incarnation: the W3C's HTML. The difference is that web site designers all test in multiple browsers, whereas document creators don't have the time to test in multiple Office suites.

      Guess what? A higher degree and a good canteen don't necessarily make you smart (I'm sure many of us can attest to that :)), nor do they make you able or willing to understand communications from fellow humans. Not invented here!

    3. Re:Not quite. by hey! · · Score: 1

      You make a very interesting point about HTML.

      That said, clearly there are usable, practical subsets of the HTML spec that are supported by multiple HTML rendering projects. The question with HTML is whether the *other stuff in there* should be in there.

      It's not a straightforward question. Look at SQL -- a language in near universal use in relational databases but with a relatively weak standard. The SQL standard is next to worthless for the things you want a standard for. You can't take an application that uses SQL to talk to its datastore and just point it at a different vendor's database. You need some kind of database abstraction framework that allows you to rewrite (!!!) every dang query in each vendor's SQL dialect without dealing with the mess at the application design level. Oh, there's other benefits to that of course, but we've lived with that situation so long it's easy to lose sight of the fact that the most pressing need for those frameworks is that the standard is too weak to address user needs.

      So given my druthers, I'll take a standard like HTML that is rough on vendors over a standard like SQL that is rough on users.

      I'd say that a word processing format standard that doesn't include revision tracking is too weak to do one of the fundamental things a reasonable person would expect from such a standard: allow users working with different word processors to collaborate on document creation. If it's just document *rendering* we care about, then we could just pass around postscript files, or some reasonably secure subset of PDF.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  43. Hah-haaaa Microsoft accuses of 'infidelity' by unity100 · · Score: 1

    hahaha. after all the customers and partners they left halfway, thousands of merchants who learned their estore was going to be shut down in bcentral in one morning, zune, halo 2 multiplayer drop, this that ...

    i mean, how can they. this is the equivalent of getting caught committing adultery, and firing back by accusing others of adultery.

  44. Google should make an ad out of this! by AlgorithMan · · Score: 2, Funny

    When Microsoft badmouths a rival product, then you know it must be really good...

    Google should make an ad out of this, really
    "Would Microsoft badmouth Google Docs, if it wasn't really great?"

    --
    The MAFIAA is a bunch of mindless jerks who will be the first up against the wall when the revolution comes
  45. Re:Google vs Microsoft by lennier1 · · Score: 1

    True.
    OpenOffice certainly isn't perfect either.
    When OO reached 3 and repeatedly destroyed some documents when editing files created with 2.x several of our departments switched back to MS Office ("Better the devil you know ...").

  46. Re:Google vs Microsoft by Anonymous Coward · · Score: 0

    We're suddenly back in 1994, and "the job's not done until WordPerfect won't run!"

    I thought Apple had taken the lead on that now, "the Job's not done until Flash won't run!"

  47. Why is parent modded down? by benjymouse · · Score: 1, Funny

    At time of this posting parent is modded zero.

    All parent did was to provide the exact information GP was asking for. Is the truth really so inconvenient?

    Even if you don't agree, please show some integrity when modding, ok?

    --
    Reading slashdot one-liner: (irm http://rss.slashdot.org/Slashdot/slashdot).rdf.item | fl title,desc*
  48. Closed file formats require antitrust laws. by Anonymous Coward · · Score: 1, Insightful

    "It says a lot about Microsoft's approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products..."

    And, "... valuing customer lock-in over actual innovation."

    Microsoft is EXTREMELY abusive, in my opinion. In this case, most of the customers can't fight the extremely expensive hassles Microsoft creates, and they pay Microsoft again and again as the company changes its file formats.

    I think all file formats should be in the public domain. Any company that doesn't open its formats should face anti-trust action.

    1. Re:Closed file formats require antitrust laws. by DarkKnightRadick · · Score: 1

      Any company that doesn't open its formats should face anti-trust action.

      Been there, done that, hasn't really changed much, if anything.

      --
      "There is a way that seems right to a man, but its end is the way of death." Proverbs 16:25 (NKJV)
  49. Re:Google vs Microsoft by jimicus · · Score: 1

    Purely out of curiosity, how is having your data locked into Google's application and stored in who-knows-what format on the backend any better than being locked into Microsoft?

    (Yes I know Google allows you to download your files in a number of common formats and they provide a scripting API. Does it store the data in, say, ODF at the backend? Considering GFS isn't POSIX compliant, is it even stored in a form that conceptually resembles a file? If the document is converted on the fly when you download it, is the conversion process perfect?)

  50. Re:Google vs Microsoft by J+Story · · Score: 2, Informative

    Yes, it is a valid point that data can potentially be locked into Google's universe. However, Google have set up a website, http://www.dataliberation.org/ to help move data in and out of its products. Not perfect, perhaps, but certainly not Microsoft.

  51. We entirely switched to Google Docs... by Anonymous Coward · · Score: 0

    Documents are shared, we've got people in different countries editing (and then reviewers re-reading, fixing typos, etc.) the shared documents then we use the Google API to fetch them and incorporate them in our "webapp build process".

    Works just so nicely.

    Oh, and if there's no Internet anymore, we've got no business anymore so the fact that we rely on Google is really not an issue for us (our pragmatic view is all about efficiency).

    We've got people on Windows, OS X and Linux collaborating on this. There's NO WAY we could do the same with Office, not to mention things like easy export etc.

    No anti-virus needed, no patch tuesday for those who don't want to.

    Google docs is a godsend to SMEs (and SMEs represent, in any single country, at least 50% of a country's PIB).

    So besides a few non-tech-savvy corporate juggernaut, Google Docs is a huge threat to Office and I understand MS playing scared-FUD.

    As to tech-savvy corporate juggernaut (Google, Apple, IBM, Oracle/Sun, FedEx, Walmart, ...), they already know better than Windows
    (they are all high on Un*x / Java /etc. Basically high on anything non-Microsoft because they can't stand mediocrity).

     

  52. Re:Google vs Microsoft by DarkKnightRadick · · Score: 1

    Now I didn't have that problem, but the issue for me is that all advanced formatting is essentially lost when you upload to Google Docs.

    --
    "There is a way that seems right to a man, but its end is the way of death." Proverbs 16:25 (NKJV)
  53. Re:Google vs Microsoft by Anonymous Coward · · Score: 0

    Now mods, "-1 Flamebait" is not the moderation for "-1 I disagree" and seeing there is no moderation for that someone please mod parent up.

  54. Re:Microsoft Google??? by helios17 · · Score: 1

    In other words Pot...Kettle, Kettle this is Pot...

    --
    Windows assumes you are an idiot...Linux demands proof.
  55. Microsoft x google by Reinaldo+Silva · · Score: 1

    Microsoft imagined that it will dominate the world, but the google came and it placed an end in that history. Reinaldo Silva http://www.otimizacaodesites.org/ Brazil

  56. Tags with parents by tepples · · Score: 1

    If you have a hierarchical folder tree, how best to turn that information into meaningful tags?

    Here's how MediaWiki solves that problem: Each tag (called a Category) has its own page, but this page can itself have Categories. So for each folder, create a Category, and list the Categories corresponding to its parent folders,

  57. Good luck by SmallFurryCreature · · Score: 1

    I either think that you never did a big deal or sucked at it. You are NOT going to get that contract if the supplier knows that you have no choice.

    Proof me wrong: Get MS to accept liability for anything wrong with their product. You can't. If you trucks blew up because of a security flaw, the truck company has to compensate you. Does MS compensate you for its security flaws?

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Good luck by kramerd · · Score: 1

      You sucked at it (well, you certainly didn't think). There is so much competition among trucking companies that I will get a better contract than they want to give me.

      Yes, truck fleets have to compensate me for destruction of my physical goods, and any that I am going to consider will be licensed and bonded. As for MS compensating me for damages, I am quite certain that they would, if I were able to show that I had damages based on normal expected use of MS business software, yes, MS would be liable for damages that it should have expected. Under normal use, I can't think of any security flaws. If any should arise, the service contract is for MS to patch and fix any that might. In the history of mankind, however, you can show me a single time that a user's computer blew up because of the use of Office, I'm willing to bet that MS would pay to replace it.

      Now, when you install the smiley progam or read an email attachment that says 'i love you' and so forth, and you end up having to reinstall your OS, that is your fault, not MS's.

  58. Re:Google vs Microsoft by Golddess · · Score: 1

    Curious, why didn't you switch back to 2.x? It was obviously good enough before 3.

    --
    "I'm not sure I like the fugnutish tone you used in your post!" -RogL (608926)-
  59. My dis am bigger by tepples · · Score: 2, Informative

    The use of generic terms after abbreviations, often called "RAS syndrome" is useful for distinguishing Automated Teller Machine from Asynchronous Transfer Mode or Portable Document Format from Probability Density Function.

  60. LyX: What you see is what you mean by tepples · · Score: 1

    Almost without exception, WYSIWYG editors suck. I only say 'almost' because I'm willing to admit that in some parallel universe, some Leonardo of the keyboard might conceivably have invented a WYSIWYG word processor that actually does an adequate job at non-trivial tasks.

    I seem to remember that LyX, a graphical editor for LaTeX documents, popularized What You See Is What You Mean in word processing. Except I don't see any contributor named Leonard.

  61. GDocs does lack fidelity, but there's more to it by wwphx · · Score: 1

    I use MS Office for work, NeoOffice on my Mac, and Google Docs in between. I find Docs to be fine for general purpose stuff, but I agree that it is lacking fidelity.

    Two cases in point.

    First, I needed my wife to review a rules set for a game that I produce and Google Docs seemed to be the way to do it as she was at work and I was at home. I lost all formatting, but that was easily recreated. No big deal, lesson being share docs like this when remote collaboration is required, but plan on having to redo formatting when you finalize the project. My intent to do this again is to set up a wiki with restricted access and see what the formatting will let me do there.

    Second, I contract/telecommute. Recently due to a hardware failure, I lost the database that I track time and projects in and needed a quickie replacement, so I duplicated the time entry portion in Google Docs Spreadsheet. It has been adequate, but the time/date calculation portions leave something to be desired. Again, it gets me past my problem, but it's far from ideal.

    So I have to agree that Google Docs does not provide total fidelity, but it does a pretty good job within its limitations and when used wisely. And I don't need perfect fidelity for my purposes.

    --
    When you sympathize with stupidity, you start thinking like an idiot.
  62. Newer version at home than at school by tepples · · Score: 1

    I have to call FUD on that -- Word 2007 will read file formats from before those students were born. If they are claiming that Word ate their homework, they are lying.

    Unless Word 2003 at school won't easily recognize .docx files from Word 2007 at home, nor will the school district's IT department let the student install the import filter.

  63. Re:Google vs Microsoft by lennier1 · · Score: 1

    Because they had to have something which will still be compatible with newly updated file formats and the suits didn't want to wait until the OO project got their act together and fixed the backward compatibility.

  64. Calibri, Consolas, Coheed, and Cambria by tepples · · Score: 1

    Calibri is a Microsoft-only font that comes with Vista. So non-Vista systems render the text in Times Roman.

    Microsoft Office Word 2007 comes with these new fonts too. So even if you are running XP, you still get Calibri, Consolas, and Cambria.

  65. Ford Crown Victoria Police Interceptor by tepples · · Score: 1

    Would you allow your truck fleet to be provided by only ONE company and have that company know it?

    Plenty of city police departments run a fleet of all Crown Vics.

  66. Moving layered images between PS and GIMP by tepples · · Score: 1

    Image files are standardized, and I can expect a .png made in Photoshop to still look the same in GIMP or MS Paint.

    But are layered image files standardized? Can I take a .psd from recent Photoshop CS, export it to .xcf (or vice versa), and then continue editing it layer by layer?

  67. Re:GDocs does lack fidelity, but there's more to i by thethibs · · Score: 1

    Strange. I routinely cut and paste heavily formatted complete documents from Word to SeaMonkey and get an HTML document that's as close to the Word document as HTML allows. This includes table of contents, images and tables. I find it hard to believe that Open office and Google docs are less capable.

    --
    I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
  68. Re:Google vs Microsoft by dudpixel · · Score: 1

    so we should be able to use these formats in competing products right?

    wrong.

    the formats are built around Microsoft Office, not the other way around.

    How much of the supposedly "open" specs relies on algorithms known only to Microsoft?

    There is no other product available that can display Microsoft Word documents with correct formatting intact.

    Even Microsoft Word cannot correctly import some of the older documents. When 100% compatibility doesn't even exist between all versions of the one product, how can you rely on the file format as a reliable format for storage and backup?

    --
    This seemed like a reasonable sig at the time.
  69. lacking fidelity by viralMeme · · Score: 1

    I use MS Office for work, NeoOffice on my Mac, and Google Docs in between. I find Docs to be fine for general purpose stuff, but I agree that it is lacking fidelity

    Whatever happened to Open Formats, sorry that should read Open Standards. I wonder will Microsofts' Office Live Workspace suffer the same fidelity problems. Or will the 'Office Live` people get full access to the msOffice developers?

    1. Re:lacking fidelity by wwphx · · Score: 1

      Why do I think the answer is no?

      I love the fact that I can directly upload to Docs from OO. But I have a fundamental distrust of cloud docs vs local as we don't have the best of internet connectivity where I'm at.

      --
      When you sympathize with stupidity, you start thinking like an idiot.
  70. There is NO documentation, apparently. by Futurepower(R) · · Score: 1

    I downloaded those files: "Click here to download a zip file with all of the PDF files." from this page: Microsoft Office File Formats Introduction. There are hundreds of megabytes of files.

    They apparently list is only what Microsoft calls "protocols". There is a list of the name of what is in every byte, but very little information information, that I was able to find, of how the file format works. There is therefore nothing "open" or documented. What is "open" is mostly just a list of the variable names given each byte in a binary file.