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Microsoft Accuses Google Docs of Data Infidelity

Hugh Pickens writes "For years Google has been pitching migrations from Microsoft Office to Google Docs, arguing that Docs makes Office 2003 and 2007 better because users can store Microsoft Office documents in Google's cloud and share them in their original format. Now eWeek reports that Alex Payne, director of Microsoft's online product management team, says that moving files created with Office to Google Docs results in the loss of data fidelity, including the loss of such data components as charts, styles, watermarks, fonts, tracked changes, and SmartArt. 'They are claiming that an organization can use both seamlessly,' Payne writes. 'This just isn't the case.' Meanwhile, Google defended its original 'Docs makes Office better' in a statement, noting that it has made a lot of improvements to the web editors in Docs with its recent refresh, and promising that functionality will only get better as Google integrates the DocVerse assets into Docs. 'It says a lot about Microsoft's approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,' says a Google spokesperson."

4 of 178 comments (clear)

  1. Re:Google vs Microsoft by Anonymous Coward · · Score: 5, Informative

    Even while the file formats are open now

    Really? Please point me to the relevant reference for the Office 2007 file format. And don't even think about saying anything related to OOXML because its not even close.

  2. Re:Seriously? by Daengbo · · Score: 5, Informative

    Why would Google mine the data when it doesn't serve ads on Premier Apps (that's the kind businesses use, FYI) unless the customer specifically requests it? I've read the ToS, and it doesn't mention mining data AFAICT.

    7.1 Obligations. Each party will: (a) protect the other party’s Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (b) not disclose the Confidential Information, except to affiliates, employees and agents who need to know it and who have agreed in writing to keep it confidential. Each party (and any affiliates, employees and agents to whom it has disclosed Confidential Information) may use Confidential Information only to exercise rights and fulfill obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its affiliates, employees and agents in violation of this Section.
    ...

    8.1 Intellectual Property Rights. Except as expressly set forth herein, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or any of the other’s intellectual property. As between the parties, Customer owns all Intellectual Property Rights in Customer Data, and Google owns all Intellectual Property Rights in the Services.

    Where are you getting this information of yours?

  3. Technet can't get fonts right by Animats · · Score: 5, Informative

    Amusingly, the Technet blog entry has text marked as "Calibri" font, with no alternatives. Calibri is a Microsoft-only font that comes with Vista. So non-Vista systems render the text in Times Roman. Calibri is a sans-serif font, and all the other fonts in that Wordpress theme are sans-serif, so the page looks awful.

    Now that font downloading works in essentially all the current browsers, that's not necessary, at least if you stick to public-domain fonts. However, there aren't many public-domain fonts that don't suck at small type sizes. (Here's a page of mine with some downloaded fonts.) If you have anti-aliasing on, it looks OK; if not, the text font looks ugly. Interestingly, Linux and Macs do anti-aliasing routinely, but older Windows systems do not.

    Google Docs has the same problem. Currently, it works like classic HTML; if you have the font locally, you can use it, but if not, you get some default. The stock fonts in Google Docs are the lowest common denominator: "Normal", "Normal/Serif", "Courier New", "Trebuchet", and "Verdana". If Google is going to make a big push on competing with Word, they need to do better than that. Google could make progress on this by buying twenty or so really good body fonts outright from a major font foundry, and setting them up for download on demand for Google Docs.

  4. Re:Google vs Microsoft by peragrin · · Score: 5, Informative

    except if your paying attention MSFT doesn't actually use those documented features, and instead use an older version.

    OOXML that ISO passed is different from the OOXML produced by office 2007 and 2010.

    --
    i thought once I was found, but it was only a dream.