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Palm App Catalog Glitch Locks Out WebOS Users

Posted by Soulskill on from the less-than-handy dept.

hazmat2k writes "Palm's App Catalog appears to have suffered a meltdown of sorts, with users of Palm Pre, Pixi, Pre Plus, and Pixi Plus handsets reporting that after having downloaded a new title — whether paid or free — no aftermarket software would run properly. The issue remained even after fully erasing and restarting the phone; in fact, the apps were still installed even after that process was completed. Core functionality — calls, messaging, and data — were all unaffected. Palm acknowledged the issue on its blog, and later said that it had been fixed."

3 of 36 comments (clear)

  1. Important services unaffected by Idbar · · Score: 4, Interesting

    At least important services were unaffected. My iPhone drops my calls, sometimes won't handle data and when it hangs, no call gets in. If you're buying a phone it's nice that at least the important stuff still works, and that while I'm playing on my device I won't miss critical calls or messages.

  2. Re:I was kind of hoping for an quasi-Apple change by LurkerXXX · · Score: 3, Informative

    It was 'down' for more like 16 hours, depending where you live. Just rolling back the date made everything work fine. It had the appearance of simply being something like an expired certificate. No biggie, but inconvenient if you happened to want a new app this weekend.

  3. Misleading summary by bluec · · Score: 5, Informative

    after having downloaded a new title – whether paid or free – no aftermarket software would run properly

    Not true. The software just downloaded would not run properly, but all other aftermarket software previously installed was unaffected.