Waitress Fired For Complaining About Tip On Facebook
22-year-old Ashley Johnson lost her job after she complained about a poor tip on Facebook. She felt the $5 tip from a couple who had sat in her section for 3 hours was a joke, and wrote about it on the social networking site. From the article: "Brixx officials told Johnson a couple of days later that she was being fired because she violated a company policy banning workers from speaking disparagingly about customers and casting the restaurant in a bad light on a social network." Silly Ashley, as everyone who has worked in a restaurant can tell you, complaining on Facebook isn't the answer. If you want to get back at bad customers you overcharge them, or put something in their food.
Boohoo. I was in a restaurant for a few hours recently, the waitress forgot our drink order twice (each time taking 15-20 minutes), gave our dinner order to another couple (incidently, it was a sushi place and the couple was ignorant to what they were eating), and then didn't bother to apologize or tell us we would be waiting (thirsty) for another 30 minutes. She was only waiting on 4 other tables. I made it a point to sit at the table till after she picked up the receipt so I could see her face when she looked at the $1 tip on a $90 check.
I was in good company so the wait didn't really bother me. But when the service is bad the tip is how you show it. People feel so entitled to getting money without doing the work to deserve it.
On the reverse side of the coin, when a waitress does well, I don't hesitate to leave 25%...
"There ought to be limits to freedom." -George W. Bush