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Revenge of the Cable Customer
crimeandpunishment writes "After years of poor service and poor reception, years of hoping the cable guy shows up sometime within that four-hour window, years of constant price increases ... it may be payback time for cable customers. Cable TV companies are trying to treat customers better. Considering the industry has long had some of the worst customer satsfaction ratings of any industry, it may take a while to overcome that reputation. But they'd better succeed. Cable customers are switching to satellite and phone companies in droves. According to industry research, cable companies lost five million video customers from 2006 to 2009."
My favorite is being on the phone with the cable company after the 4-hour window: /slams the receiver.
"Hi, I had an appointment, but nobody came"
"It says here nobody was home."
"Listen to me, I took a day off work, in order to sit here and wait for someone who didn't come. A day I could've used to make a 3-day weekend and go somewhere warm. I certainly was in my god damn house"
"Would you like to reschedule?"
"Can I schedule it so that I don't have to take a full day?"
"We can offer you 12pm-4pm or 11am-3pm"
"Will the technician come this time?"
"The technician will arrive within 30 minutes of the 4-hour window"
"So you mean it's a 5 hour window"
"And you need to be at home"
It had some chick, I had to close the tab and reload without images
We apologize for the inconvenience. We can schedule a technician to come by and check the computer. Can we schedule a 4 hour window? The service fee will be $45, which is non-refundable.
You're correcting my mistake and you can't even spell intarwebz correctly?
Buddy, this is Slashdot
Oh, that explains it.
Buddy, this is Slashdot; shouldn't that be "with just teh intrawebs"?
This is Slashdot not 4chan.
Real life has more commercials than TV. Just saying...
I run everywhere. It's just like fast-forwarding.
Divide a cake by zero. Is it still a cake?
This. Is. SLASHDOT!!
*kicks paper-triangle-football into empty KFC bucket*
Now that I think about it, I'm pretty sure everything I just said is completely wrong.
JERRY: Well, said he was waiting about two hours. Seemed a little put out.
KRAMER: Oh, was he? Was he? I guess the cable man doesn't like to be kept waiting.
JERRY: You don't seem too bothered by it.
KRAMER: You remember what they did to me ten years ago? "Oh, we'll be there in the morning between nine and one", or "We'll be there between two and six"! (quiet anger) And I sat there, hour after hour, without so much as a phone call. Finally, they show up, no apology, tracking mud all over my nice clean floors. (malice) Now, they want me to accommodate them. Well, looks like the shoe's on the other foot, doesn't it?
JERRY: Boy, I've never seen you like this.
KRAMER: Oh, you don't wanna get on my bad side.
I ignore everything. It's like turning the TV off.
Pisses off the wife, though.
You are welcome on my lawn.
I've become a cheerleader [..]
Some things just can't be unread and unimagined.
"If anyone needs me, I'm in the angry dome."
What else am I supposed to do at the office?
I am officially gone from
Twist the knife a bit more, will ya? :P
A host is a host from coast to coast...
Unless it's down, or slow, or fails to POST!
I got chapped a few years back when Comcast was in my backyard one day, "checking on the lines...".
About a half hour later they knocked on my door, and asked if we had cable tv, and I said "No, just internet, we don't watch tv that much".
He asked if I knew I could have been getting free cable tv that whole time, and(of course) I said "Really, you don't say..."
So, the free cable tv was gone, so I had to sign up with Dish Network.
*sigh* if only I had an imaginary wife....
It's EVIL!! I'm pretty sure I saw the word "Comcast" embossed on that piece of carbon-ized Evil at the end of Time Bandits. I do hate them so.