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Revenge of the Cable Customer

Posted by timothy on from the spindling-jim-carey dept.

crimeandpunishment writes "After years of poor service and poor reception, years of hoping the cable guy shows up sometime within that four-hour window, years of constant price increases ... it may be payback time for cable customers. Cable TV companies are trying to treat customers better. Considering the industry has long had some of the worst customer satsfaction ratings of any industry, it may take a while to overcome that reputation. But they'd better succeed. Cable customers are switching to satellite and phone companies in droves. According to industry research, cable companies lost five million video customers from 2006 to 2009."

2 of 397 comments (clear)

  1. Golden Girls! by Anonymous Coward · · Score: -1, Offtopic

    Thank you for being a friend
    Traveled down the road and back again
    Your heart is true, you're a pal and a cosmonaut.

    And if you threw a party
    Invited everyone you ever knew
    You would see the biggest gift would be from me
    And the card attached would say thank you for being a friend.

  2. Re:I already had my revenge 10 years ago. by hubie · · Score: 0, Offtopic

    Isn't it funny how your comment, which actually is relevant to the story, gets modded "offtopic"?