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Malfunction Costs Couple $11 Million Slot Machine Jackpot

ainandil writes "Engineering mistakes, while frustrating, seldom definitively alter the end user's life. Not so in Cripple Creek, Colorado — MaryAnn and Jim McMahon thought their money troubles were over when they hit an $11 million jackpot at a casino Tuesday. Before paying the jackpot, the Wildwood Casino turned the machine over to the Colorado Gaming Division for inspection. A glitch was found, aha! The Wildwood Casino blamed a slot machine malfunction for the $11 million jackpot. Total actually won by the McMahons? $1,627.82."

11 of 479 comments (clear)

  1. Mistake my ass. by Anonymous Coward · · Score: 5, Insightful

    Let's be clear. The 'engineering mistake' was that the machine hit the jackpot.

    1. Re:Mistake my ass. by Anonymous Coward · · Score: 5, Insightful

      Let's be clear, it's called "welching," the casino should pay out the jackpot and the slot machine maker should pay the casino for his "engineering mistake." Nevada (or wherever) should enact a law such as that, but it won't happen soon. And it's why part of the reason not to gamble in the first place.

    2. Re:Mistake my ass. by ls671 · · Score: 5, Insightful

      About having the machine inspected when you lose to make sure no 'engineering mistake' were made ?

      This is stupid, it should be like in baseball where faulty referee calls are considered part of the game. Especially since I have never heard of machine getting inspected when you lose ;-)

      --
      Everything I write is lies, read between the lines.
    3. Re:Mistake my ass. by PopeRatzo · · Score: 5, Insightful

      Every machine here in Nevada says right on the front "malfunction voids play" or something similar.

      And clearly, a jackpot is a major malfunction for the casino owners.

      --
      You are welcome on my lawn.
  2. Lik they say by Vinegar+Joe · · Score: 5, Insightful

    The House always wins.

    --
    "The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
  3. Re:FTFA... by binarylarry · · Score: 5, Insightful

    Way to be a judgmental asshole.

    I think they meant "money troubles" in that they needed to have money to live on, whereas with 11 million dollars they wouldn't.

    Lighten the fuck up.

    --
    Mod me down, my New Earth Global Warmingist friends!
  4. Upon further investigation... by Ozlanthos · · Score: 5, Insightful

    After pissing all over the message boards about how unjust this action was, I investigated further. To my dismay, it turns out that this is a popular practice among casinos. Apparently one of the problems with going to digital slots is that ANYTIME there is a huge win that the casino doesn't want to pay out on, they cop this "it was a glitch" excuse! I was given the impression that this is happening EVERYWHERE!!! I think it is time that we implement some sort of law or gaming regulation that states that if someone wins that they are ENTITLED TO THE FULL SUM DISPLAYED on the screen! The only exception would be that if the casino can prove that the win was "artificially" created/induced by the player via some "device" designed specifically to fuddle the machine. The penalty for not paying out the sum within 24 hours would be that the casino would be immediately CLOSED and their gaming license REVOKED for a full calendar year, or until the full sum was paid to the player! If you can't stand to lose, don't play the game....The same should apply to the casinos!

    -Oz

  5. Re: Isn't this the SECOND time ... by Black+Parrot · · Score: 5, Insightful

    It's a slot machine, it's a simple device, if they spend the money on reasonable robustness they can easily achieve extremely low error rates.

    They already do. I've seen the engineering that goes into slot machines made in the USA, and know a little bit about the certification requirements and procedures. It's jaw-droppingly stiff. After all, these machines deal with *money* instead of mere lives.

    If the Colorado Gaming Division says the machine is defective, the couple should sue them for allowing it into service.

    Actually, the certification is done by a third party, so the couple should sue the casino and the certifier, and the CGD only if it doesn't revoke the certifying agency's license to certify in their state.

    --
    Sheesh, evil *and* a jerk. -- Jade
  6. Re:Isn't this the SECOND time ... by CaptainPatent · · Score: 5, Insightful

    What I don't understand is how when something goes wrong on the part of the gamer, the Casino can treat the transaction between the slot machine and gambler as a binding contract, yet when something goes wrong because of a fault on their end they can say "oops, we goofed - let's call it off"

    I've heard of a couple of jackpots a while back called off because a user entering the coin, or pulling the lever, or even present while someone they knew gambeled was under the legal gambling age at the time and the jackpot was called off.

    It seems only fair then that a goof on their end should not be able to nulify the standing "contract."

    It should be the responsibility of the casino to test their equipment (or buy from only the most reliable sources which are well tested.) If there was a glitch in the machine itself, the casino should be responsible to pay out and able to sue the company that made the slot machine.

    --
    Well, back to rejecting software patent applications.
  7. Re:Law Suit!!!! by wygit · · Score: 5, Insightful

    Of course you can, if you have a few million to contribute to the whores who write the laws.

  8. Security Only As Good As Physical Access Control by cmholm · · Score: 5, Insightful

    twistedsymphony hints at a major point: the McMahons or a trusted representative didn't retain control of or an eyeball on the device between the gaming floor and the offices of the Colorado Gaming Division.

    --
    Luke, help me take this mask off ... Just for once, let me butterfly kiss you with my own eyes.