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Best Telephone For Datacenters?
An anonymous reader writes "I've been struggling to find an effective wireless/cordless phone headset for use in high noise environments, such as a datacenter. I'd love to have something like the helicopter pilots or aircraft carrier deckmen wear, but that can hook up to a pots line (or Bluetooth to a workstation with Skype). Has anybody found a solution they like for datacenter applications?"
I bought the Jawbone Prime for my Droid and its been fabulous.
Supposedly it was desighned for Helicopter and tank crews, there is a sensor on the earpiece that sits on your cheek, it it can't match a noise from the microphone with a vibration from your mouth, it filters it out. If your jaw loses contact with the sensor it uses normal noise cancelling tech.
I ask everyone I talk to on it how it sounds and they say that I come through clearly.
Cone of Silence"
Actually, David Clarks might be a good solution. They use a pretty standard set of plugs that look "somewhat" similar to what a lot of commercial call center phones use.
But a lot of call center headsets are already similar in noise reduction capabilities, and already built specifically to interface with call center gear, and are probably a little cheaper than a good David Clark headset.
Note to self - see if I can get my DC rigged in to my office phone. Coolest, headset, ever. :)
"This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."
I haven't actually tried it, but I have used other Etymotic products, and they generally work very well. Here's the page.
I'm particularly fond of their hf2 stereo headset -- they sound great!
Your god may be dead, but mine aren't!
We're talking out in the field today. Hi, what's your name?
"My name's Bob Fliber!"
Bob, what do you do?
"I'm in the artillery!"
Thank you, Bob. Listen, can we play anything for you?
"Anything! Just play it loud! Okay?"
You know you're not supposed to be surfing, what is that? Slashdot? What the hell is Slashdot? It's not Discover Card applications, I know that for damn sure. If you want to keep working here, get the fuck back to work. And quit bitching about the headset. You see anybody else complaining?
Generally the microphones on those types of headsets are highly directional and have a bandpass filter to eliminate frequencies outside of human speech - so, no magic, but yes engineering.
I use Bose QC2's in the DC for long stays, they have a phone connection kit, the mic seems to be very able to keep things quiet on both ends, they keep your ears warm and while not serving as a phoneset they can be used to listen to tunes, I do not recommend these headsets lightly or for anyone not in a NOISY environment, they add noise to the sound in quiet environments.
Unix, an obscure operating system developed by bored researchers in an attempt to get a better game playing experience.
Apparently you've never worked as one of the "hard hat" crowd.
We spend hours at a time in these rooms installing, testing, or repairing equipment. Most of which needs to be done concurrently with phone calls to someone sitting at a desk in a quiet area somewhere. This is done to test individual cards, circuits, etc (which as you just pointed out, often can't be done by the person in the machine room) It is simply not practical to run back and forth to a control room for each adjustment, we need to work on equipment while talking with someone who is making the changes live. Running back and forth would increase the time requirements (and the outage lengths) by a very large factor.
The machine room is a constant test of how loud my headset can go, along with a hefty dose of "say again please?"
We've got two datacenters and I've spent ... well, way too much time in both of them. At some point, our network team discovered the Peltor bluetooth headsets -- see http://www.peltor.com/peltor.com/comm_detail.cfm?prod_family=BlueTooth%20Headsets&ind_prod_num=MT53H7AWS2001 -- and stocked up on about 3-4 headsets per datacenter.
These things work beautifully. They're comfortable for wear (I typically put one on even if I'm not going to make a phone call), pair nicely with both the wired telephone and my iPhone, have great sound quality while talking to tech support, etc. Can't recommend enough.