Slashdot Mirror


Australian Buyers Say They Were Told "No iPad Without Accessories"

CuteSteveJobs writes "Australian iPad buyers have been forced to buy all manner of unnecessary add-ons, including screen protectors, docking stations, covers, chargers, and extended warranties, due to a reported official Apple policy. Shoppers reported sales assistants said it was 'company policy' or 'Apple policy' to sell the devices only with accessories, or not at all. A store manager for Authorised Apple Reseller JB Hi-Fi said it was 'a bad policy but it was Apple's policy and they couldn't sell one without it.' Other customers were told they must 'buy a Telstra SIM because the iPad is locked to Telstra,' even though it wasn't. The Australian Consumer and Competition Commission and Consumer Affairs are investigating the complaints."

9 of 412 comments (clear)

  1. Illegal by Bob+Gelumph · · Score: 3, Interesting

    In Australia, you aren't allowed to limit the sale of something because a person doesn't also buy something from a different provider.
    The ACCC will rip shit into Apple over this if it is true.
    They'll probably also lay into the retailers that are performing the actual transactions. Any clause like that in an Apple agreement is illegal and therefore void, so the retailers shouldn't be enforcing it.

    --
    I'm gonna need a spec.
  2. Wii? by rhizome · · Score: 3, Interesting

    Didn't we see this happening at BestBuy or Walmart or something back when the Wii was hard to find? I remember the whole controversy starting this way, stores saying it was manufacturer's policy, when it then turned out to be 100% store policy only. Maybe it was PS3. Anyway, the PR department of the chain should be releasing a statement in the next few days saying they were isolated incidents.

    --
    When I was a kid, we only had one Darth.
  3. Re:bad apple policies by TheVelvetFlamebait · · Score: 2, Interesting

    Name one civil liberty that apple has raped.

    --
    You know, there is a difference between trolling and pointing out the flaws in your reasoning. Just saying.
  4. No offense, but after having worked retail... by MistrBlank · · Score: 2, Interesting

    Policy probably promotes stores that had better sales for accessories or turn around on the sims.

    It was probably store management PUSHING sales with these. iPads aren't having a problem selling and people that want them are more likely to buy with them.

    Why is this a big deal, when I bought my Wii the first month of its release, I was forced to buy it in an overpriced bundle with a bunch of games with a final price tag of $700 from Gamestop. EVERY store did this and EVERY store sold out.

    Once again, corporate blamed for the bite from the little snake in the grass.

  5. Re:bad apple policies by gyrogeerloose · · Score: 4, Interesting

    It doesn't threaten anyone, or shouldn't, but it is brandishing, which is an offense and should be.

    Exactly, and it's something I once got in trouble for doing. The following is a true story:

    One day years ago, I had been having some trouble with a drug-addled neighbor. It had escalated throughout the day and finally reached the crisis point around 7 PM, when I though he was going to come in through my window and cause harm to my wife, a dinner guest and I. I ran into the bedroom, grabbed my Mini-14 and made sure he saw it as I racked the action. The guy left, but a while later, I noticed the motion sensor light in front of the house had come on. Thinking it was my neighbor returning for more trouble, I peeked out through the blinds only to see that it wasn't him, it was several police officers. Armed police officers, one of whom had his M-16 pointed right at me. Trust me when I say that that's not a good feeling.

    In short, all three of us in the house were ordered out, handcuffed and sat down on a wall while the PD sorted the whole thing out. In the end, I wasn't arrested or anything--in fact, the cops said it was my neighbor's fault--but I learned that just showing a weapon can be considered a crime under certain circumstances.

    --
    This ain't rocket surgery.
  6. Just buy and return accessory by failedlogic · · Score: 5, Interesting

    Here's an easy fix and get your 'revenge' at the same time. Buy iPad + accessories. Go back to your car and put your iPad in the trunk. Accessory in hand, go back to the customer service desk. Tell them, on second thought, this accessory I bought wasn't what I thought it would be. I'd like a refund.

    Now I'm sure they would have to refund you. I doubt their terms and conditions of refund behind their receipt would have any wording that would suggest that the iPad would also need to be refunded.

    Its a PITA. But I'll bet when it starts costing the store thousands and taking up staff time, they will get the message.

  7. Re:Bad summary by Pence128 · · Score: 4, Interesting

    A free market means no regulation what so ever. The free market is bad. Everyone is confusing it with the perfect market, which is good, but also impossible.

    --
    404: sig not found.
  8. Re:forced by Dogtanian · · Score: 2, Interesting

    Its not new, its certainly not new for Apple. They haven't changed. They aren't getting any worse. They aren't the only ones that do this sort of thing, its pretty common

    Indeed. Apple are one of the most prominent and popular, however, and that makes it worthy of discussion. The same publicity that gets them in the papers and on television and makes articles like this on Slashdot regular news (when something from Buttfsck Electronics probably wouldn't be). That's why it's discussed.

    If you don't like that, either tell Apple to shut down their PR department or head off to an Apple-lovers-only forum. It's not my problem!

    even if you're too busy railing against the machine to know how often you buy into this same thing.

    Nice strawman. Do you actually think everyone who says anything against Apple is a stereotypical counter-culture consumerist (dreadlocks? cannabis leaf t-shirt? expensive anti-The-Man clothing bought at a capitalist-owned chainstore etc)?

    Sadly, you probably do.

    As soon as you stop making retarded statements about how evil the company is

    In this case, I didn't say anything about how evil Apple is. I said that they weren't entitled to immunity from criticism.

    YOU DON'T HAVE TO BUY IT YOU FUCKING MORON.

    Well, y'know... I haven't, and I won't. Because it sucks. (^_^)

    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  9. Re:Bad summary by Mal-2 · · Score: 2, Interesting

    Very few OSX users use a virus checker. Not a single one that I personally know of. And also not a single one of them has ever got a virus.

    I have a simple question. If they have no virus checker but did have some bit of malware operating under the radar, how would you know? If it's quiet (to the user) and doesn't break anything, would you have any reason to go looking for it?

    Mal-2

    --
    How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.