Slashdot Mirror


Australian Buyers Say They Were Told "No iPad Without Accessories"

CuteSteveJobs writes "Australian iPad buyers have been forced to buy all manner of unnecessary add-ons, including screen protectors, docking stations, covers, chargers, and extended warranties, due to a reported official Apple policy. Shoppers reported sales assistants said it was 'company policy' or 'Apple policy' to sell the devices only with accessories, or not at all. A store manager for Authorised Apple Reseller JB Hi-Fi said it was 'a bad policy but it was Apple's policy and they couldn't sell one without it.' Other customers were told they must 'buy a Telstra SIM because the iPad is locked to Telstra,' even though it wasn't. The Australian Consumer and Competition Commission and Consumer Affairs are investigating the complaints."

3 of 412 comments (clear)

  1. Re:bad apple policies by gyrogeerloose · · Score: 4, Interesting

    It doesn't threaten anyone, or shouldn't, but it is brandishing, which is an offense and should be.

    Exactly, and it's something I once got in trouble for doing. The following is a true story:

    One day years ago, I had been having some trouble with a drug-addled neighbor. It had escalated throughout the day and finally reached the crisis point around 7 PM, when I though he was going to come in through my window and cause harm to my wife, a dinner guest and I. I ran into the bedroom, grabbed my Mini-14 and made sure he saw it as I racked the action. The guy left, but a while later, I noticed the motion sensor light in front of the house had come on. Thinking it was my neighbor returning for more trouble, I peeked out through the blinds only to see that it wasn't him, it was several police officers. Armed police officers, one of whom had his M-16 pointed right at me. Trust me when I say that that's not a good feeling.

    In short, all three of us in the house were ordered out, handcuffed and sat down on a wall while the PD sorted the whole thing out. In the end, I wasn't arrested or anything--in fact, the cops said it was my neighbor's fault--but I learned that just showing a weapon can be considered a crime under certain circumstances.

    --
    This ain't rocket surgery.
  2. Just buy and return accessory by failedlogic · · Score: 5, Interesting

    Here's an easy fix and get your 'revenge' at the same time. Buy iPad + accessories. Go back to your car and put your iPad in the trunk. Accessory in hand, go back to the customer service desk. Tell them, on second thought, this accessory I bought wasn't what I thought it would be. I'd like a refund.

    Now I'm sure they would have to refund you. I doubt their terms and conditions of refund behind their receipt would have any wording that would suggest that the iPad would also need to be refunded.

    Its a PITA. But I'll bet when it starts costing the store thousands and taking up staff time, they will get the message.

  3. Re:Bad summary by Pence128 · · Score: 4, Interesting

    A free market means no regulation what so ever. The free market is bad. Everyone is confusing it with the perfect market, which is good, but also impossible.

    --
    404: sig not found.