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Australian Buyers Say They Were Told "No iPad Without Accessories"

Posted by timothy on from the side-deal dept.

CuteSteveJobs writes "Australian iPad buyers have been forced to buy all manner of unnecessary add-ons, including screen protectors, docking stations, covers, chargers, and extended warranties, due to a reported official Apple policy. Shoppers reported sales assistants said it was 'company policy' or 'Apple policy' to sell the devices only with accessories, or not at all. A store manager for Authorised Apple Reseller JB Hi-Fi said it was 'a bad policy but it was Apple's policy and they couldn't sell one without it.' Other customers were told they must 'buy a Telstra SIM because the iPad is locked to Telstra,' even though it wasn't. The Australian Consumer and Competition Commission and Consumer Affairs are investigating the complaints."

1 of 412 comments (clear)

  1. Just buy and return accessory by failedlogic · · Score: 5, Interesting

    Here's an easy fix and get your 'revenge' at the same time. Buy iPad + accessories. Go back to your car and put your iPad in the trunk. Accessory in hand, go back to the customer service desk. Tell them, on second thought, this accessory I bought wasn't what I thought it would be. I'd like a refund.

    Now I'm sure they would have to refund you. I doubt their terms and conditions of refund behind their receipt would have any wording that would suggest that the iPad would also need to be refunded.

    Its a PITA. But I'll bet when it starts costing the store thousands and taking up staff time, they will get the message.