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Miscreants Exploit Google-Outed Windows XP Zero-Day

CWmike writes "A compromised website is serving an exploit of the bug in Windows' Help and Support Center, identified by a Google engineer last week, to hijack PCs running Windows XP. Graham Cluley, a senior technology consultant at antivirus vendor Sophos, declined to identify the site, saying only that it was dedicated to open source software. 'It's a classic drive-by attack,' said Cluley. The tactic was one of two that Microsoft said last week were the likely attack avenues. (The other was convincing users to open malicious e-mail messages.) The vulnerability was disclosed last Thursday by Google security engineer Tavis Ormandy, who also posted proof-of-concept attack code. Ormandy defended his decision to reveal the flaw only five days after reporting it to Microsoft. Cluley called Ormandy's action 'utterly irresponsible,' and in a blog post asked, 'Tavis Ormandy — are you pleased with yourself?'"

16 of 497 comments (clear)

  1. Dear Microsoft by QuantumG · · Score: 5, Insightful

    Release a hotfix to disable the hlp resource locator.. as you should have done as soon as you got the bug report.

    Then you can work on a fix to the problem for as long as you need. Don't turn the hlp resource locator back on until you've fixed the problem.

    All your pathetic security flaws should be handled this way. We've been saying this shit for *decades*.

    --
    How we know is more important than what we know.
    1. Re:Dear Microsoft by Entrope · · Score: 5, Insightful

      Microsoft's negligent, lazy approach to closing security holes bit Google hard. Google is now letting Microsoft feel some of the pain. I hope that responsible journalists won't judge full disclosure solely by vendor-dictated rules -- when a software vendor has a history of problems, the spotlight should be on them, not on the people who report them.

    2. Re:Dear Microsoft by hedwards · · Score: 5, Interesting

      That's the thing MS cries and whines whenever they're outed for being insecure, but when they aren't it seems to take an interminable period of time for them to actually patch the bug. Now, were they to be taking it super seriously so as not to introduce a new flaw that would be understandable. The problem though is that they haven't learned anything from these incidents. They still expect to be able to hold onto fixes until patch Tuesday and hope that nobody notices till then.

    3. Re:Dear Microsoft by hedwards · · Score: 5, Informative

      If you read the article, the Google security engineer tried for 5 days to negotiate a fixed time table for it to be fixed within. I think it was something like 60 days. MS apparently wasn't too keen on doing it and so he posted the flaw online.

    4. Re:Dear Microsoft by hedwards · · Score: 5, Insightful

      Whether it's their idea or not, it's a horrible idea. Patches should be released as soon as they're finish, as in finished and received reasonable review. Holding back patches for known flaws is ultimately irresponsible behavior. If a corporation doesn't want to do so constantly, then so be it, give them a tool to do it in that fashion. But as is it's terribly irresponsible.

      Given the prevalence of bots in corporate networks, perhaps they shouldn't be given that kind of pull over the security of everybody else.

    5. Re:Dear Microsoft by cbiltcliffe · · Score: 5, Insightful

      But that's their choice.
      If everybody else wants to be secure, they can be, and to hell with the whiney "we can't do this more than once a month, because we're incompetent" corporations. Those corporations can queue updates themselves, if they want. Everything released in the last month gets tested.

      Everybody else should have the option of installing the updates as soon as they're finished.

      But, as usual, the security-idiot blowhards get to dictate policy for the rest of the world.

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    6. Re:Dear Microsoft by guruevi · · Score: 5, Interesting

      Reminds me of a flaw one of my co-workers once found in IIS with ASP.NET. A site on a shared hosting environment could 'root' the IIS service and control all other sites and applications running within IIS even if the configuration had separated them. He reported it but it didn't get fixed for years (it might still not be). He didn't want to publish it though because the company was a Microsoft Gold Partner and both he and the company had a very symbiotic relationship with Microsoft and Microsoft likes to gag everyone in those partnerships that dares to speak against them.

      Microsoft will not fix obscure problems even if you report it to them - they must be living on a huge database of reported issues that could potentially ruin their customers. That's both the benefit and the drawbacks of closed source - nobody will know the problem exists but nobody will be around to fix it either.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
  2. Nice quote. by ArbitraryDescriptor · · Score: 5, Funny

    Graham Cluley, a senior technology consultant at antivirus vendor Sophos, declined to identify the site, saying only that it was dedicated to open source software.

    Ballmer should be able to spin that into a win: "To be safe, all XP users are advised to avoid open source software stuff. It has viruses."

  3. NOT zero day attack. by slashkitty · · Score: 5, Insightful
    This is a 5 day attack. MS had 5 days warning... and maybe a few more before others were exploiting it.

    Zero Day attacks are when you have NO warning, and they are in the wild before you even know about them.

    --
    -- these are only opinions and they might not be mine.
  4. Ormandy did excercise responsible disclosure by Todd+Knarr · · Score: 5, Insightful

    Ormandy followed the rules for responsible disclosure. He reported the problem to Microsoft, and asked for a commitment to actually fixing the problem promptly. Microsoft refused to commit to fixing it. Ormandy then published the details, including the means for others to confirm it was actually a problem, so the rest of us could take steps to protect our systems. This had the desired result: it forced Microsoft to step up and fix the problem. Had Microsoft committed to this from the start, they wouldn't be faced with public disclosure. I have no sympathy for Microsoft, nor for any other vendor who puts my systems at risk because they don't want to fix their own bugs.

  5. Re:Microsoft: are you pleased with yourself? by Todd+Knarr · · Score: 5, Informative

    Actually, he didn't give Microsoft 5 days to fix it. He gave them 5 days to commit to an actual timeline for fixing it (IMO the 60 days he asked for is, if anything, on the generous side). They didn't just refuse to fix it, they refused to even commit to a timeline for fixing it. But Microsoft isn't mentioning that part of it.

  6. Services.msc, use it! by jack2000 · · Score: 5, Informative
    HA help and support center, i've had that service disabled since i installed this thing long ago! If you try to run anything with the hcp protocol it flatout tells you:

    Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named 'Help and Support'.

    So you can disable that service and be at east that nothing is going to happen to you or your users.

  7. Re:Bullshit by Anpheus · · Score: 5, Insightful

    Windows XP is released in dozens of languages with support contracts for all of them, and has two supported service packs, and a third 64-bit edition based off Windows Server 2003.

    Each of those has to be regression tested and the fix needs to be guaranteed to not break anything for all of those customers with support contracts.

    Even Red Hat won't release a patch in 5 days without regression testing all the affected builds. Not only that, but he decided that during the weekend before patch Tuesday.

    No excuse for what this guy did. It was just spiteful, and he then went on to release a hotfix which didn't actually fix the bug. Way to go.

  8. Re:The bad guys thank you Tavis. by QuantGuy · · Score: 5, Insightful
    There are a lot of "go-to" commentators that the press goes to for supposed insights about security. Graham is one of them. He's a smart guy, but also one of the worst carnival-barkers in the industry; always chasing stories. Here are a few classics:
    • On Bluetooth phone viruses, apparently the next big thing in malware (2004): "If you don't know about bluejacking these messages can be quite a shock" (2004)
    • On the groundswell of Mac malware: "This means two real viruses have emerged for the Mac OS X platform in less than a week. The question on everyone's lips is - when will we see the next one, and will it have a more malicious payload?" (2006)
    • On "naming and shaming" (his words) countries from whose IP address space spam appears to emanate: "A new dirty 'gang of four' - South Korea, Brazil, India and their ringleader USA - account for over 30% of all the spam relayed by hacked computers around the globe." (2010)

    It is a bit rich that he's asking Tavis whether he "feels good about himself." Just saying.

  9. Re:Bullshit by victorhooi · · Score: 5, Insightful

    heya,

    Gosh, I love it how people here love to applaud Microsoft on their *spectacular* security record, and demonise all those who would dare to challenge that.

    Please, Google already got bitten with Microsoft's shonky products and poor security in the past, my guess is that Google/Ormandy felt that they were already at risk from this exploit from malicious people in the wild, so they might as well get it out there, so that at least people could be aware of it. It's a public service, for crying out loud.

    Remember, just because Ormandy was the first to publicise the exploit, certainly doesn't mean that he was the first to find it. In fact, statistically, the odds are stacked quite against that. Look, full-disclosure has already been proven to be the method that works. And shonky vendors, who are too lazy to look after their users will try and demonise full-disclosure all they like, but at the end of the day, it just looks like them covering their behinds.

    You can come out and be a stupid little prat and insult Ormandy all you want, but at the end of the day, you've done...err...squat? I don't remember seeing any security disclosures published by "hairyfeet". Compare to him, and other security researches, I have a feeling both you and I know squat all. I certainly couldn't have found the exploit, even if I was looking.

    At least this way, people *know* about the exploit, and it's visible. Better the devil you know, than the one you don't, and all that. Look, if your computer got hit with a drive-by-exploit, and you *didn't* know about about it, are you honestly telling me you'd be happier? You should be thanking security researchers like this, who shine a light on the swiss cheese that is Microsoft's security (yes, this is Windows XP, so perhaps things have improved. I'm not in a position to comment).

    Cheers,
    Victor

  10. Re:Bullshit by drsmithy · · Score: 5, Insightful

    In an effort to make the IE a critical part of Windows, all sorts of components of Windows (like the help system) have been shoehorned into IE.

    How is using HTML for documentation "shoehorning" ? A help system is pretty much a textbook example of where hyperlinking is a good idea.