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Verizon Charged Marine's Widow an Early Termination Fee
In a decision that was reversed as soon as someone with half a brain in their PR department learned about it, Verizon charged a widow a $350 early termination fee. After the death of her marine husband, Michaela Brummund decided to move back to her home town to be with her family. Verizon doesn't offer any coverage in the small town so Michaela tried to cancel her contract, only to be hit with an early termination fee. From the article: "'I called them to cancel. I told them the situation with my husband. I even said I would provide a death certificate,' Michaela said."
Can I hear you? Good.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
Death is a form of early termination. Doesn't death let you out of any contracts you are in by law?
"Early termination" fee?
Lol.
Specifically, what is the widow's phone number? I want to, um, console her.
the company responded saying, " Verizon Wireless has long supported our troops.... Our thoughts and prayers are with Mrs. Brummund and her family."
Huh. So Verizon, as a company, now has a public opinion, not only on supporting our troops, but on the effectiveness of prayer?
Am I being overly sensitive, or is that just a bit odd?
That's not odd to me at all. Companies have professed opnions about god knows what for ages. What is worrying to me is they seem to think the company has a personal relationship with god/jesus/the-holy-ghost-too? and presumably an immortal soul. If true, this might just turn me to a life of virtue; I am not spending eternity with SCO!
IAIFARSIJDPOOTV - I Am In Fact A Reality Star; I Just Don't Play One On TV
Well, I did read my "7 day MBA" book in a weekend ;)
Someone With Half-A-Brain works in Verizon's PR Department.
This low level decision appears to be the norm. We ran into it when my mother-in-law passed. We solved the problem by submitting a forward phone and address of her final resting place. Her old apartment address is no longer valid. I think they soon got the message that she moved and is not replying to letters and can't take a phone call. They are welcome to drop in and visit.
The truth shall set you free!
Nicely elucidated. I must now seek out and read some copy and paste trolling to reassure myself that slashdot is functioning normally...
You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
Dude, do you like anybody? You probably even hate yourself when you're jerking off...jeez, why don't you go smoke a joint, relax, and enjoy life.
You're only in your second year of college, right? Don't worry, you'll grow up some day if you're lucky.
This is actually very courteous by corporate (and especially telecom) standards.
If you check their contract they probably have the right to repossess your corpse's organs to cover early termination fees in case of your death.*
*Only half kidding.
"When information is power, privacy is freedom" - Jah-Wren Ryel