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Tracking Down Wi-Fi Interference?

Nicros writes "Almost every evening, between 8:30 and 10:00, my Wi-Fi just dies. This, in itself, could be explained by a crappy Wi-Fi source or some hardware failure, except that I know both of my neighbors are experiencing the same loss of signal at the same time. While the Wi-Fi is down, the LAN is OK, and anything plugged into Cat5 can access the Internet just fine. One possibility comes to mind — perhaps some other neighbor arrives home and turns on their router from 8:30 to 10:00? And something in their signal is hosing our Wi-Fi? I have tried looking around for software to help identify the source of interference, but either the programs are ridiculously expensive for a home user, or else my card (Intel Link 1000 BGN) isn't supported. (Netstumbler is an example of the latter.) Any suggestions on how I can track this down?"

27 of 499 comments (clear)

  1. It could be any number of things. by IANAAC · · Score: 4, Informative
    I had a neighbor that had an old 2.4 GHz cordless phone that used to interfere with my WiFi signal.

    Once he got a 5 GHz phone all was well.

    Long story, short: lots of things use the 2.4 GHz spectrum. It may not have anything to do with WiFi.

    1. Re:It could be any number of things. by fake_name · · Score: 5, Informative

      We had a lot of trouble with wireless disruptions around our office - I eventually bought a Wi-Spy (http://www.metageek.net/) for $99 because the productivity loss was getting bad enough to justify the cost of the hardware.

      Running a spectrum analyzer, and moving around the office (spending a few minutes in each spot ) was a great way to see what interference was where, and it's great to be able to "see" the 2.4Ghz spectrum instead of just look at what wireless networks exist.

  2. Don't bet on it being wifi. by BabaChazz · · Score: 5, Informative

    An associate of mine reported the same issue. In his case it was a failed security lamp that was trying to come on at sunset and failing; it was only when the ballast gave up after an hour and a half that his wifi -- and his AM radio -- came back. Note that many security lights are sodium arc or mercury vapor arc; not much is as hard on RF in general as a big fat arc.

  3. Also, InSSIDer by millisa · · Score: 4, Informative

    inSSIDer
    I've been pretty happy using that to help find the best channel for my WAPs in congested areas. If you really believe it might be a neighbor jumping online from 8:30 to 10, that could help. I haven't yet found a card it doesn't work with under windows (assuming you are running windows...)

  4. have you tried... by uniquegeek · · Score: 4, Informative

    Happens the same whether you're on channel 1, 6, or 11? (the only b/g channels that don't overlap)

    I know in my high-rise apartment, almost everyone is on channel 6, and I wouldn't be surprised if peak usage was mid-evening.

    Did you double-check that some rule didn't accidentally get selected, which filters you out (either in the router interface... of you're using software that has scheduling...)

    If you're using a radio type that is using the 5Ghz channel, someone's old beastly cordless phone might be affecting it too. If you're using a dual-band radio on your router, try using the other band and see what happens.

    Running Wireshark (free) might not tell you what specifically is causing the problem, but you can narrow it down to see if packets are timing out, or getting filtered. Maybe there's traffic you didn't expect to be there? http://www.wireshark.org/download.html

  5. Cordless phones by Dan+B. · · Score: 4, Informative

    I will add my 2c and say it is the increased usage of cordless 2.4GHz phones during those hours. Some of the (cheap) units don't behave particularly well with WiFi and I've personally seen just one phone cause a complete outage of all WiFi in a house.

    Chances are that one of your neighbours with a teenage daughter bought some cheap but funky looking cordless phone off eBay and uses it every night during your outage window.

    --
    Dan. -- So what if it's spelt wrong, nobody's perfect
  6. InSSIDer by whoisrich · · Score: 4, Informative

    Netstumbler did not support my wifi card but came across InSSIDer which is free, and allowed me to easily see channel usage in the neighbourhood. They also sell USB spectrum analyzers for non wifi interference which is what you may need. http://www.metageek.net/products/inssider

  7. Re:Agree - Old wireless house phones! by Anonymous Coward · · Score: 5, Informative

    This is exactly the problem we had with our apartment neighbor's teenage daughter. 8:30pm -10:00 pm fits the high school homework phone schedule.
    A gift of 5 GHz wireless phones to the neighbors (in exchange for their old phones of course) cleaned up our mutual WiFi problems.
    Took the old phones and dumped them into ATT Wireless Store's recycle bin.

  8. Spec analyzer mode on ubiquity equipment/AP by GSloop · · Score: 4, Informative

    Get either the USB stick or one of the 2.4Ghz supported AP's from Ubiquiti. [www.ubnt.com]

    The newest firmware supports a Spec analyzer mode - quite good, IMO - and it's not limited to WiFi equipment - anything in the radio spectrum is "seen."

    Their wireless bridges in the 5Ghz spectrum using N tech (dual spacial streams) are seriously killer too - if you've got a wireless bridge, or WISP type situation, it's really, really cheap stuff. I'm likely to end up with 2.4 ghz and 5Ghz units just for spec analysis on the cheap. The units then double as AP's / routers / Bridges. (And at around $100 each, they're pretty awesome - Bullet M5, and Nano Station M5's for example.Find a wireless N bridge that will hold links over miles that are that cheap anywhere else!)

    For around $100 you could have a nice AP and a spec unit in the same hardware. Antenna, unless built into the unit is a bit more difficult/pricey, but still do-able.

    Anyway, I've got a setup using them in a PtMP setup, and though it's not miles, I'm seriously impressed - and the cost factor is simply *insanely* cheap.

    http://www.ubnt.com/

    -Greg

  9. Re:report it to the fcc by Anonymous Coward · · Score: 3, Informative

    Unlicensed means you can operate such a device without an operator's license.

    It does *not* mean that the FCC doesn't care, or that they won't investigate interference.

  10. Re:Go 802.11n by GSloop · · Score: 4, Informative

    You realize that N doesn't spec frequency, right?

    802.11n can run in 5Ghz spectrum, but can also run in 2.4 spectrum. So, simply saying "use N" doesn't mean anything in terms of frequency.

    In fact, most of the "consumer-grade" 802.11n equipment is 2.4Ghz exclusively.

    ---
    I'd mostly agree that 5Ghz spectrum will be less cluttered, but I'd also guess that decent equipment using the tech in the N standard will do a lot better in 2.4 than b/g will. Multiple spacial streams, and (when implemented beam-forming) as well as beneficial use of "multi-path" etc will probably make N a lot better in most environments regardless of spectrum.

  11. Re:report it to the fcc by GSloop · · Score: 5, Informative

    I don't know if they'll come and check things out, but they do care about unlicensed bands - if you're way outside the power envelope allowed, I'm sure they'll whack you upside the head just as bad as if you were doing it in licensed spectrum.

    Given the symptoms, I wouldn't be surprised to find something in the spectrum being used that IS outside the allowed power-limits.

    However, I think you're more likely to get results if you find out what the offending device/person/entity is and asking them to help resolve the conflict. If they don't then you can move on to a complaint with the FCC based on power-output.

  12. Re:report it to the fcc by Urza9814 · · Score: 4, Informative

    ...enter the FCC. That's kinda what they do....

  13. Wi-Spy USB Spectrum Analyzer by bassman998 · · Score: 3, Informative

    Metageek has a few products in their Wi-Spy USB Spectrum Analyzer family. The cheapest one (the 2.4i) is $99, and the next model up (2.4x) is $199. It analyzes the entire 2.4GHz spectrum using your laptop and lets you see potential sources of interference. The 2.4x version allows you to use their more advanced software which also has device signatures -- you can overlay signal patterns of various types of devices (microwave, cordless phone, wireless baby monitors, etc.) on top of the signal density graph in order to identify what's causing the interference. I use the DBx version (2.4 + 5GHz) at work, and it's great for helping to find problems.

  14. Re:report it to the fcc by plover · · Score: 5, Informative

    Here's a cheap build-it-yourself spectrum analyzer: http://hackaday.com/2010/03/17/im-me-spectrum-analyzer/ The IM-ME can be had for about $15 or so, and is purportedly very hackable.

    --
    John
  15. Re:report it to the fcc by Cylix · · Score: 4, Informative

    That device only covers 281 - 361, 378 - 481, and 749 - 962 MHz bands. It will not be useful for debugging the 2.4ghz spectrum.

    There are likely some other options for a cheap analyzer around. I had some friends in a wireless shop convert an AP to a spectrum analyzer via a firmware update . However, those AP's were intended for commercial use and the price was a bit too steep.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  16. Re:Change channel / Try Kismet by Cylix · · Score: 4, Informative

    You can do the same issue with dd-wrt, but that only if the signal also conforms to the 802.11b specification.

    A burst of noise or device using the spectrum differently will not display using such techniques. The spectrum is open and there are a number of protocols today that rely on those frequencies.

    I had a friend with a 2.4ghz phone which would completely and utterly destroy our wireless reception.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  17. Re:Use your local ham radio club by APL+bigot · · Score: 4, Informative

    It may in fact be a ham that is legally operating in the 2.4GHz band. Hams are licensed users of this spectrum, and have priority. They could be causing the interference (if in fact they are), and if so you just have to live with it, if it can't be resolved. Hams are also protected from interference (by law) from the unlicensed users of the spectrum.

    And by the way, end users increasing the power output of a WiFi transmitter is not a good idea. It can cause interference on nearby spectrum, and increased noise levels in the band, which can defeat the purpose of the increase in the first place. This is not something that should be hacked.

    --
    Heisenberg may have been here.
  18. Re:Use your local ham radio club by bezenek · · Score: 4, Informative

    A quick clarification: The top of the AM dial (around 1500) is 1500kHz, or 1.5MHz. This is not close to the 2400MHz, or 2.4GHz at which WiFi operates.

    The ability to identify the origin of the interference using an AM radio relies on the fact that the interference is produced from a source (often an electrical spark or arc) which generates RF noise on the entire spectrum. The spark plugs in car engines are a notorious cause of this sort of interference. If the spark plug wiring in a car is not shielded properly, you will hear a whining sound on an AM radio which changes pitch as the engine RPM changes.

    AM radios happen to be easy to find and are very good at "hearing" the noise produced by an arc. If the noise is something like a microwave oven, which produces RF energy only at about 2.4GHz, then the AM radio will not help you find the problem.

    I hope this helps to clarify the issues.

    -Todd

    p.s. As an interesting experiment. If you have WiFi and a microwave oven in your house/apartment, start downloading a large file. Look at the download rate (300kB/sec. or whatever). Then, start the microwave and look at the download rate. Mine drops to about 10-20kB/sec., because the microwave interferes with the WiFi signal.

    --
    Omne ignotum pro magnifico.
  19. Re:Agree - Old wireless house phones! by rapiddescent · · Score: 4, Informative

    +1 - we were given a baby monitor that transmits live video and source temperature. It destroys our WiFi capability - but only within 20 metres or so.

  20. Re:report it to the fcc by Anonymous Coward · · Score: 5, Informative

    airodump-ng --showack -w output mon0

    take note that all your idiotic neighbors all use channel 6 for everything.

    decrypt WEP/WPA keys for router.

    connect to router, login using default (never changed) credentials.

    upload notepad.exe to router as a firmware upgrade.

    no wireless devices running in range of your equipment.

  21. Re:report it to the fcc by ZigiSamblak · · Score: 3, Informative

    If you live close to water where big ships dock then there's a good chance it could be radar. It may sound far fetched but it has happened before with a company who couldn't figure out why the entire wireless network went down every day at the same time. Turned out there was a harbour with big navy ships nearby, due to the tide the ships radar would be at a certain height at a specific time each day which would cause the radar to interfere with wireless signals.

  22. Look for antenna's by Taelron · · Score: 3, Informative

    Growing up a friend of mine had a CB base station and a Ham radio, not satisfied with the range on his CB Base station he added boosters to his system. Any time he fired up his Base station to full power, TV's for a block or so went out everytime he key his mic. Look around and see if you see any radio antenna's around the neighborhood. Could be an overpowered CB or Ham Radio operator that gets on at that time every night.

  23. Re:report it to the fcc by dgatwood · · Score: 4, Informative

    A couple of days ago, I was using my microwave oven while watching a MythTV stream over the Wi-Fi network from a laptop three feet away. Not even a hiccup.

    The whole point of the design of a microwave is that the holes in its Faraday cage are much smaller than the wavelength of the signal generator within. If your microwave is wrecking your Wi-Fi connection, don't grumble about it. Get a newer microwave oven.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  24. Re:report it to the fcc by Andy+Dodd · · Score: 3, Informative

    Unless the interference cause isn't subject to Part 15. The general pecking order in most of the ISM bands is:

    Primary user: Military - They can run whatever power levels they want, and the secondary/tertiary users are screwed. However, the military typically stays out of the ISM bands because they're an interference cesspool unless they run crazy power levels.
    Secondary user: Amateur (ham) radio operators - Legal limit 1500W, can't interfere with the military but can interfere with the tertiary user (but usually try to avoid doing so), and tend to stay away from the ISM bands for the same reason as the military. Occasionally hams will reclassify Part 15 devices under Part 97 (pretty much need to disable encryption and adhere to IDing rules), but it's very rare these days - just not worth the trouble.
    Tertiary user: Unlicensed users.

    The FCC is unlikely to investigate unless you have some evidence. Get a card supported by NetStumbler or Kismet (this won't help you much if your interference source is not 802.11), or get a 2.4 GHz spectrum analyzer such as the Ubiqiti AirView2-EXT ($60) or WiSpy 2.4x ($200).

    I'm surprised that an Intel card isn't supported by any of the Wi-Fi monitoring tools. Intel cards usually are. (Maybe Kismet supports it but NS doesn't?)

    --
    retrorocket.o not found, launch anyway?
  25. Re:Agree - Old wireless house phones! by molo · · Score: 3, Informative

    That is not correct for North America. The 700MHz band is what was freed up, UHF channels 52-69. Channel 69 was at 800 MHz. The highest channel ever allocated was 83, at 885MHz (rescinded sometime in the 80s). There was no 1.3 GHz broadcast TV channel in the US.

    -molo

    --
    Using your sig line to advertise for friends is lame.
  26. Re:Agree - Old wireless house phones! by zill · · Score: 3, Informative

    Decomposition generates a lot of heat...