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The State of iPad Satisfaction
harrymcc writes "We know that the iPad is selling like hotcakes, but how satisfied are the people who buy it? Over at Technologizer, we conducted a survey of 6,000 iPad early adopters. There are a few places where they were critical — the majority, for instance, aren't happy with Apple's App Store approval process. Overall, however, they're overwhelmingly upbeat."
Surveying a subset and generalizing the population from which it's drawn is what we call inferential statistics; it's a cornerstone of modern science and social research.
There may be some significant problems with the survey design, however. There's no information about how the survey was conducted (internet? email? something else?), or how the respondents for it were chosen (self-selection? something else?). The information's a bit to sketchy to tell how reliable the survey is.
I was about 80-90% satisfied at launch; I could use my bluetooth keyboard from my ancient Palm, take it with me as a laptop substitute when traveling for work or personal, and in a crunch write a report in the notepad app and e-mail it to a co-worker to format and PDF. Now, I'm closer to 95% satisfied after getting a spreadsheet/word processor app and a few other gems.
What I hate is the absurd organization and search capability of the AppStore. Yes, I know about 3rd party tracking/review sites, yes, I am willing to waste hours searching... and ultimately, yes, I am willing to pay $5-10 to try something that may not meet my expectations.
But, I am quickly getting to the point where expensive ($30-80) apps have reviews that state they don't live up to stated functionality, and it is becoming impossible to really experiment with different use-cases.
By far though, I get more satisfaction using the device as a content-creation vehicle rather than a consumption device. Consumption is lost on the ads that cannot be blocked that in turn screw up the page formatting.
(Oh, and it pisses the living sh!t out of me that Slashdot jumps down half a page when you expand a comment!)
I admit I originally bought an iPad as little more than an expensive toy, figured I'd just have it sitting on the coffee table at home for casual surfing, email, etc.
But you know what? I'm finding it a wonderful device to have around the office. Being able to combine typing and freeform sketching on something with the same form factor as a pad of paper is great for taking notes, without "separating" you from other people by having a laptop screen in the way. iThoughts is fantastic for brainstorming and more structured note-taking. I can pull up a design flat, walk over to a designer, ask some questions, and scribble notes or sketch right on top of the design. Just as good as a full colour printer and a box of crayons. ;)
And where it really kills? Meetings. The other day someone asked a question about our new site's stats, so I pulled up a table of figures in Google Analytics and passed it around the meeting, just like a piece of paper. Try THAT with a laptop.
Can it replace a laptop or desktop for doing real work? Hell no. But I'm finding it invaluable for many things that have traditionally been the domain of paper & printouts. It's becoming my new "back of the napkin". When lying flat on a table it becomes far more of a shared, group experience than a laptop can ever be. No more huddling around one person's screen, everyone can see it, and even interact with it, at the same time.
Note that most of these points relate to the tablet form factor in general, not just the iPad.
"Mind, as manifested by the capacity to make choices, is to some extent present in every electron." -Freeman Dyson