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The Ignominious Fall of Dell

snydeq writes "InfoWorld's Bill Snyder discusses the ignominious decline of Dell, one akin to that of Computer Associates, leaving the company forever tainted by scandal and a 'shocking breach of faith with customers.' Dell's pioneering business model and supply chain helped make desktop computing ubiquitous, affordable, and secure. But years of awful quality control and customer service have finally caught up to the company in a very public way that will do irreparable damage to the company for years to come. 'What we've learned about Dell recently doesn't qualify as an understandable mistake. Only a rotten company sells defective computers and lies about it.'"

4 of 604 comments (clear)

  1. What about phones? by Totenglocke · · Score: 0, Flamebait

    So, does that mean only a rotten company would sell defective phones and lie about it claiming that the customers are "just holding it wrong"?

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    "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    1. Re:What about phones? by X0563511 · · Score: 0, Flamebait

      Goddammit, why do you freaks keep dragging Apple into every unrelated discussion? Leave that crap out.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
  2. Re:-shrug- by dangitman · · Score: 0, Flamebait

    Yes, it sucks and nobody likes it but a 95% reliable cheap notebook beats a 99% reliable expensive one,

    That doesn't make any sense. How is 95% reliability better than 99% reliability? Perhaps you should study basic mathematics, like learning to count?

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    ... and then they built the supercollider.
  3. Re:cough by perryizgr8 · · Score: 0, Flamebait

    (there is no such thing as an "iTouch")

    why do all itards get angry over petty naming issues? its not like were writing a fucking press release. now if it was something ambiguous you might have had a point. but can you really get confused if someone says itouch?
    i had another asshole get angry with me after i called his holy leader's operating system 'OS eX'. 'its not 'eX', its TEN!!1'. so what asshole? i dont go on and blindly follow what some fucker tells me to say. i do what i want to do. and you should not have a problem unless you are unable to understand what i'm saying.
    seriously these guys sound like they're some sort of trademark protectors for apple.
    here goes: itouch itouch itouch itouch itouch itouch itouch

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    Wealth is the gift that keeps on giving.