Slashdot Mirror


Blizzard Backs Down On Real Names For Forums

Ashe Tyrael writes "Earlier this week, Blizzard announced that they were going to be implementing changes in their official forums (for StarCraft II when it launched, and for WoW prior to Cataclysm) that would require users to post under their real names, as part of the Real ID system. After perusing nearly 14,000 European and 50,000 US forum posts, the majority of which decried this move with various levels of vehemence, it looks like Blizzard has given in to the pressure. From the official statement: 'We've been constantly monitoring the feedback you've given us, as well as internally discussing your concerns about the use of real names on our forums. As a result of those discussions, we've decided at this time that real names will not be required for posting on official Blizzard forums.' Not that this doesn't leave room for them to re-implement this at a later date, but that's a pretty definite 'no.' It was clear they were going to take criticism, but the size of the backlash was impressive. It seems likely Blizzard simply wasn't expecting that level of antipathy toward their new policy.

61 of 432 comments (clear)

  1. Pretty Obvious Reasoning by eldavojohn · · Score: 4, Insightful
    I'm no insider, I don't use the forums all that much but I did play WoW for two years. But you know there were some real jerks in WoW. And it's pretty simple to imagine that you have some really active jerks on the forums that are truly only maybe a few percentage points of the gaming population. It's well known that a pseudonym enables people to be complete assholes. Complete. And I'd bet that the moderators of these forums were sick and tired of seeing cases where this happened. Either someone said something really inflammatory or got under the skin of a beginner -- turning them off to the game. Some people are sensitive and even Mr. Rogers won't undo what a bully can do.

    So Blizzard probably estimated that 90% of those jerks would stop being jerks if their name appeared by their asshole posts. So what if 1% of the population complains about RealID? But in doing so, Blizzard totally ignored the other 98% of the populations enjoyment of privacy. And in doing so once they decided this would be mandatory for the betterment of the community, the rest of the community interjected and seemed to prefer the assholes and their privacy to the converse where the assholes now know who you are. To many of us, this isn't really a surprise.

    Not that this doesn't leave room for them to re-implement this at a later date, but that's a pretty definite 'no.'

    I disagree. I see Blizzard still chasing this dream of moderation through identity and drastically reducing their moderation. I would bet we shortly see a scheme where RealID is opt in with the catch being that if you aren't using RealID then each of your posts has to be read by a moderator before it is approved as viewable by anyone else. Community regulation can be a difficult and touchy subject with gamers and I suspect this is only the beginning of a very long trial run where Blizzard tries to find the happy medium between anonymity and self regulation.

    --
    My work here is dung.
    1. Re:Pretty Obvious Reasoning by Low+Ranked+Craig · · Score: 2, Insightful

      The real answer is to track down the trolls, and permanently ban them from the game as well as the forum, block their IP and and their e-mail address. Well, only a 10 or 35 day ban in the IP since it's probable assigned via DHCP and will get re-assigned to someone else.

      They need to (if they don't already) specify that if people get banned for this reason they don't get a refund on their subscription.

      People will still troll, and and trolls will find a way back in, but if you make it difficult and expensive enough most trolls will just go troll /. for free.

      Of course there are a lot of basement dwellers with a lot of time on their hands and their mom's Visa card...

      This might piss a number of people off, but I know that if Xbox Live had this policy a few years ago I'd still be a member. Instead I purchased my xbox 360 and only play standalone games on it - I'm not paying to listen to the blathering rantings of 30 year old basement dwellers that behave like 12 year olds...

      --
      I still cannot find the droids I am looking for...
    2. Re:Pretty Obvious Reasoning by NormalVisual · · Score: 4, Interesting

      I see Blizzard still chasing this dream of moderation through identity and drastically reducing their moderation.

      This is what annoys me. Blizzard *already* is not providing an adequate level of customer service IMO - you gotta love waiting 3 days to have a ticket answered in WoW, only to be given the same "disable your add-ons, and clear your Cache, Interface, and WTF folders" canned response. They've got bugs in the game that have been there for *years*, and often don't appear to put any kind of real QA effort into their releases (witness the fiasco a few months ago for the "Love is in the Air" event that had their servers down for *days*). They're pulling in roughly $150 million *per month* from the damn game, and they're still trying to reduce the level of service even further.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    3. Re:Pretty Obvious Reasoning by Ephemeriis · · Score: 4, Insightful

      It's well known that a pseudonym enables people to be complete assholes. Complete. And I'd bet that the moderators of these forums were sick and tired of seeing cases where this happened. Either someone said something really inflammatory or got under the skin of a beginner -- turning them off to the game. Some people are sensitive and even Mr. Rogers won't undo what a bully can do.

      So Blizzard probably estimated that 90% of those jerks would stop being jerks if their name appeared by their asshole posts.

      I agree that anonymity allows people to be the kind of jerks that you wouldn't want to be if your reputation was at stake. But I don't believe that you necessarily have to reveal somebody's real name to counteract that.

      In-game, you develop a reputation. If you're enough of an asshole (lootwhore, n00b, whatever) in-game, folks won't want to play with you. They'll put you on their ignore list. You'll be ostracized.

      Right now, you can roll up a new character easily enough and shrug off the reputation of your old character. Or create a character specifically for the purpose of being an asshole. You can log in as "Joe the Night Elf" and be a nice guy and go on all the raids... And then you can log in as "Ed the Dwarf" and be a complete asshole... And nobody knows it's the same person. Ed's bad reputation does not affect Joe at all.

      All you have to do is make it clear that those two characters are owned by the same account. Then if everybody hates Ed because he's an asshole, they know that Joe is also that same asshole, and they can hate him too.

      Associating these characters with your real name is not necessary. And, in fact, I think it creates the potential for some real abuse. Folks will happily harass you to the greatest extent they can for some really stupid shit. They'll post random garbage on the forums, spam you in-game, email you, whatever they can. If you give them enough personal information, they'll happily harass you in the real world as well.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    4. Re:Pretty Obvious Reasoning by mcgrew · · Score: 4, Insightful

      But you know there were some real jerks in WoW.

      There are some real jerks on the highway, in line at the grocery store, and at your workplace. These are the same people who post GNAA trolls and goatse links.

      So Blizzard probably estimated that 90% of those jerks would stop being jerks if their name appeared by their asshole posts.

      Their estimates were 100% wrong. Assholes will be assholes no matter what.

    5. Re:Pretty Obvious Reasoning by MBGMorden · · Score: 2, Insightful

      A) there are many reasons for people not wanting their real name to appear. None fo them have anythign to do with trolling.

      ALL of them might not be about trolling, but you're flat out dreaming if you think you can state that NONE of them are about trolling.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    6. Re:Pretty Obvious Reasoning by Evtim · · Score: 2, Interesting

      People have the right to be complete assholes as long as they do not harm me.

    7. Re:Pretty Obvious Reasoning by stonewallred · · Score: 2, Interesting

      That would be nice, but Blizz won't fucking do it. In game, if you are an ass, and I put you on ignore, it will not ignore any of your other toons, just the specific one I ignored. Which is fucking retarded. If I ignored you, I want to ignore you personally, including any alts you have also. Throw in a 50 slot ignore list also, and that explains why I canceled and am staying canceled.

    8. Re:Pretty Obvious Reasoning by Monchanger · · Score: 2, Insightful

      Blizzard doesn't want to pay to have enough moderators to actually moderate. This idea was to gt around having to do that. Too bad it's based on a false premise.

      That's not moderation you're advocating.

      No authority should be encouraged to be that neck-deep in the business of people. Even if it's just people playing a game. Moderation isn't about having employees read every single stupid thing your customers say (and they do, you just try not to tell them). It's about being responsive to your customers' needs, taking to heart the stuff you need to benefit them (and through them yourself), and taking action when necessary to stop problems.

      As to trolls, they're not going to complain; criminals don't stand up for their rights by admitting their crimes. Allowing only for legitimate complaints results in your false premise.

      Also, you're just plain wrong as to intention. Blizzard's announcement specifically mentioned trolls and their place in the reason behind the intended change: (emphasis mine)

      "The official forums have always been a great place to discuss the latest info on our games, offer ideas and suggestions, and share experiences with other players -- however, the forums have also earned a reputation as a place where flame wars, trolling, and other unpleasantness run wild. Removing the veil of anonymity typical to online dialogue will contribute to a more positive forum environment".

    9. Re:Pretty Obvious Reasoning by Anonymous Coward · · Score: 2, Informative

      We saw exactly this in EverQuest 1 where server forums were independent as 989 Studios/Verant didn't have any. Once one server operator found the real life name of a guild leader that he didn't like, he started getting people to call the child protective services in the guy's hometown and allege felonious acts.

      It took tends of thousands of dollars for the guy to defend himself against the DA's inquiry, and to keep his kids.

      Also, don't forget: The EU would have kicked Blizzard's ass to the curb. I'm sure there is a data privacy law being broken somewhere in this mandatory RealID fiasco.

    10. Re:Pretty Obvious Reasoning by ZerothAngel · · Score: 3, Informative

      Right now, you can roll up a new character easily enough and shrug off the reputation of your old character. Or create a character specifically for the purpose of being an asshole. You can log in as "Joe the Night Elf" and be a nice guy and go on all the raids... And then you can log in as "Ed the Dwarf" and be a complete asshole... And nobody knows it's the same person. Ed's bad reputation does not affect Joe at all.

      All you have to do is make it clear that those two characters are owned by the same account. Then if everybody hates Ed because he's an asshole, they know that Joe is also that same asshole, and they can hate him too.

      Love them or hate them, this is a great feature of Cryptic's games. Every account has a 1:1 mapping to a "handle" (aka "display name" aka "forum name"). When you create a character (for example, "Joe"), in-game, you appear as "Joe," but when you speak in chat, you appear as "Joe@YourHandle." When you right-click or otherwise inspect another character, you also see their handle. And if seeing handles in chat are an immersion-breaker for you, you can easily turn them off -- hovering your mouse over their name in chat will show their full name.

      And one of the great things about this system is that when you friend or ignore someone, you do it based on their handle. So ignoring someone will ignore all their alts and likewise, friending someone will show them online no matter what alt they're on. (Though there has been whining about the latter being a breach of privacy...)

      Although the primary reason I like this system is that it avoids the name land-rush. I can name my characters any name I want (within the rules :P), regardless if it's a dupe. I wish more MMO companies would adopt something similar. Who knows, maybe Real ID (hopefully sans real names) will get there in the future.

    11. Re:Pretty Obvious Reasoning by easterberry · · Score: 2, Insightful

      Moderation isn't about having employees read every single stupid thing your customers say (and they do, you just try not to tell them).

      Trust me. Moderating an online forum is EXACTLY reading every single stupid thing your customers post. "Oh someone started a topic about religion? I guess I can cancel my other plans since my 5 hours will be spent in their reading everything that anyone posts to keep the flames down."

    12. Re:Pretty Obvious Reasoning by Ephemeriis · · Score: 2, Insightful

      You can't use the account name because then you are giving out valuable information.

      Why would you want to use the account name? Sure, it's a simple way to do it... But nobody out there would recognize the account name anyway.

      What you want to do is just list other characters on the same account. You can already inspect a character in WoW to see their equipment and whatnot... Just add a tab/button/whatever that shows you other characters.

      Then if Ed is being an asshat, and I want to add him to my ignore list, I can also take a look at the other characters that Ed plays as and add them to my ignore list as well. Hell, you could make it even easier... When you add a character to your ignore/friends lists you can have a prompt that asks you if you want to add all their characters, or just this one.

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    13. Re:Pretty Obvious Reasoning by sexconker · · Score: 2, Funny

      35 = 15

      Math and science education is seriously lacking.

    14. Re:Pretty Obvious Reasoning by quantumplacet · · Score: 3, Funny

      I've never been standing on line at a grocery store and had someone tap me on the shoulder and then scream FAGGOT and show me a picture of an overextended asshole when I turn around. You might want to think about shopping somewhere else.

    15. Re:Pretty Obvious Reasoning by Monchanger · · Score: 2, Insightful

      No. Not "interesting" at all.

      They're pulling in roughly $150 million

      \
      I'm guessing you're doing a simple $15 * 10M subscribers? That's revenue, not profit. Go get some real numbers about how much discretionary spending they have to put towards QA and come back with an honest argument. If nothing else, how about an estimate of what it would cost to placate you, assuming that's even possible.

      gotta love waiting 3 days ... only to be given the same ... canned response

      Canned responses are there for a reason. Lots of people do need them. You're smarter and almost learned from your mistake. Just run through their checklist and submit a smarter ticket. It'd be great if those didn't solve problems, and if players used the forums as a method of reducing the load on live-help. And again: show us numbers. How many people/shifts/calls per day. What's the backlog, what percent of tickets are solved using the canned response. How about just an to improve the system?

      Complaining is easy, it's also childish to do when making lousy arguments. Blizzard may not be able to "just spend more on QA"- did that ever occur to you? Real life is about making hard decisions, can you handle that? How about $20/mo for faster responses? Postpone Starcraft2, Diablo3, the "next-gen MMO" or the next WoW expansion by a year (no, you can't choose one you don't care about, that's childish again)? Blizzard can do all of these too, but they're probably far worse evils than they ones they choose.

      Of course I could just be a complete idiot and Blizzard is an evil corporation. What do I know I'm a fanboi, right?

    16. Re:Pretty Obvious Reasoning by Beyond_GoodandEvil · · Score: 2, Insightful

      The way to block them would be to freeze their account - which Valve had done a long time ago on their Steam Forums. This got some backlash, I don't know if they still do it, but I wouldn't be surprised. Be an asshat, lose your games.
      Thus illustrating the main problem with Steam and all software as a service. Don't get me wrong Valve deciding you cant spam their forums is one thing, deciding they didn't like something you said and removing the ability to play games you purchased is something entirely different.

      --
      I laughed at the weak who considered themselves good because they lacked claws.
    17. Re:Pretty Obvious Reasoning by sabt-pestnu · · Score: 2, Informative

      To post on the Blizzard forums, you currently must log in using your battle.net account. So Blizzard already has all the information they need to bad a blatant troll from their forums.

      No, the RealID issue was specifically about a) preventing sockpuppetry via alts, b) shaming trolls into behaving, and possibly c) recasting the forums as a social networking site.

      Sockpuppetry, because a user of the blizzard forums is represented by one or another of the characters on an account. We readers of the forums do not have the information required to tie one user to another.

      They could have done this as well by allowing users to define an account sobriquet distinct from any other account information. But they got lazy: "Hey, we've already got a name associated with the account, let's use that!" Todd Knarr mentioned this in a post below.

      The choice to avoid an "account nickname" may have been influenced by the recent change of WoW accounts from "account name + password" to "real/credit card name + password + optional 'authenticator'). Having removed one non-identifying account name, they may not have been eager to attach another.

    18. Re:Pretty Obvious Reasoning by Monchanger · · Score: 2, Insightful

      Yeah, I trust you because you clearly know what you're talking about in that response. Real forum managers can stop flame wars with thread locking and bans, they don't need to waste their life.

      I kind of know what I'm talking about. I moderated on ExpertsExchange years and years ago, where there was no point in reading everything. We moderated where we were needed- users questions, user complaints, open questions. I couldn't give a damn about any other posts unless they were personally interesting to me or became my business through the above demands.

      Do you really think CNN moderates every comment? Think every YouTube producer or Google itself reads every idiotic comment posted on videos? Think every single change on Wikipedia gets checked? There's just too damn much to bother in these cases, and it's not worth it unless you're definitely going to be slapped with a massive lawsuit.

      Want to read everything? That's your call and depends on what kind of forums you want to run. The idiots on Conservapedia tend towards the censorship-loving authoritarian so they may actually care enough.

    19. Re:Pretty Obvious Reasoning by tophermeyer · · Score: 3, Insightful

      The fact is that there are many nasty people that troll the internet for kicks. It stands to reason that many of those people also play WoW and hang out on the Blizzard boards.

      "reasons" does not inherently imply legitimate. If that is what you meant, you should have said that. In fact it is incredibly ironic that while your posts are riddled with spelling and grammatical garbage, you are implying that this other person is lacking a high school education.

      B) Blizzards gas crap for moderators.

      What does this even mean? I can't even deduce what you were trying say.

      zomg srsly lrn 2 spl?

      C) If they had enough moderators, then there wouldn't be a problem on the forums.

      Clearly this is false. Slashdot has about 2 million user ID's, most of us moderate on a semi-regular basis. Yet still garbage like this has been up for hours and has not been modded to oblivion. The problem on internet forums isn't moderators, it's human asshats.

    20. Re:Pretty Obvious Reasoning by D'Sphitz · · Score: 4, Insightful

      "Here is a novel thought. If you don't like the service, just stop playing and forking over your money. Wow what a concept."

      This stupid response is barfed all over the WoW forums repeatedly every time someone has any sort of complaint. Ever think that maybe some people enjoy the game, despite objecting to some of Blizzard's decisions?

      If a customer service rep from AT&T is rude to you, do you cancel your service and just live without a phone? Oh, you don't like Comcast? Well cancel your cable and live without internet or TV, what a concept!

    21. Re:Pretty Obvious Reasoning by NormalVisual · · Score: 2, Informative

      Of course maintenance and salaries aren't cheap, but there is no way it costs anywhere near the amount they pull in.

      As if September 2008, when Blizzard last reported WoW expenditures, it averaged about $4-5 million/month ($200 million spent over 46 months).

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  2. Facebook slippery slope by SquarePixel · · Score: 5, Interesting

    we've decided at this time that real names will not be required

    It only means that Facebook brainwashing has not fully worked yet. Expect them to try this again in an year, along with many other websites, when people have got more used to it ("well these other websites already do the same so what's the big deal")

    1. Re:Facebook slippery slope by AdmiralXyz · · Score: 4, Insightful

      Are you familiar with the saying, "Never attribute to malice what can be explained by stupidity"? If you read their post announcing the turn-around, they say very clearly, "We did this because we thought it would improve the quality of the forums, and having heard your reaction, we're not going to do it." They thought they were acting in the best of their customers. Yeah, it was an appallingly stupid idea, but one with good intentions.

      You can call me naive if you want, but ask yourself: what the hell does Blizzard gain from you posting your real name on their forums? They already know it from your subscription info, it's not like you're giving them new data. It makes no difference to them whatsoever. That's the problem with conspiracy theories: people come up with them before realizing that the conspiracy would not provide any benefit to the alleged conspirators if true

      This was just a lousy call by well-meaning individuals, and the fact that they did such a complete turnarond is a positive sign that Blizzard does care about their customers.

      --
      Dislike the Electoral College? Lobby your state to join the National Popular Vote Interstate Compact.
  3. It all comes down to $ by butterflysrage · · Score: 4, Insightful

    Don't think that this had anything to do with privacy, or "feedback", it was simply that when the accounting department saw just how many hits they were going to lose and the kneecapping their advertising income was about to take, the called the higer ups and put a dollar figure to this kind of bone-head move and it was called off.

    --
    the preceding post was not spell checked... suck it.
    1. Re:It all comes down to $ by Burnhard · · Score: 4, Interesting

      But even so, isn't it rumpsmackingly amazing that the suits aren't capable of anticipating obvious objections from the community about this. I would love to have been a fly on the wall (holding a bullshit bingo card, obviously) in the meeting where it was decided that doing this was a good idea in the first place.

    2. Re:It all comes down to $ by 0123456 · · Score: 4, Insightful

      because you never make mistakes, right?

      There's a difference between making a mistake and doing something that anyone with more than a room temperature IQ should immediatley understand to be an insanely stupid idea.

      And I'm talking room temperature in Celcius, not Kelvin.

    3. Re:It all comes down to $ by gurps_npc · · Score: 4, Insightful
      In other words, they are normal human beings. I always laugh at people that do this kind of argument. It's cynical, rather short sighted, totally lacking in understanding of morality and rules. Ethics are not there just to be there, they are there because they make business sense. Yes - it does in fact make business sense to respect privacy, that is one of the reasons why we value it.

      Look, everyone wants money. That is NOT a bad thing. The fact that they had to do the math and realizing X is bad as opposed to blindly accepting the fact that X is bad with evidence does NOT mean they are evil or bone headed or stupid. Instead it means.

      1. The management of a for-profit company is not composed of moral philosophers that care more about their beliefs than about making money.

      2. The management of a for-profit company is smart enough to consider solutions to things that annoy their customers.

      3. The management was not smart enough to realize their propoosed solution was worse all by themselves.

      4. The management WAS smart enough to learn from their mistake before they actually enacted it.

      You seem to be surpirsed, nay SHOCKED I say, SHOCKED to learn these first three obvious facts and are totally discounting #4.

      Me, maybe I'm cynical, but in my experience, the first three are common and the only surprusing thing is #4, which you seem to think is a horrible thing. I am gladdened to discover that Blizzard appears to be FAR more ethical and intelligent than many other companies, such as Facebook.

      I would trust Blizzard far more than I would trust some one that thinks profit is a dirty word.

      --
      excitingthingstodo.blogspot.com
    4. Re:It all comes down to $ by Anonymous Coward · · Score: 2, Funny

      All they have to do to make up lost subscription is sell a few more new celestial steeds ^_~

  4. Not surprised by Pojut · · Score: 4, Insightful

    I haven't played WoW in a LONG time, but for a while I was a devout player (closed beta, open beta, from launch until two years later), and if there is one thing I saw during my time, it was Blizzard listening to the masses.

  5. Popularity by Translation+Error · · Score: 5, Insightful

    Hmm... The company with some of the most popular computer games in the world listen to customer feedback and reconsider their decisions based on it. You don't suppose there could be some sort of correlation, do you?

    --
    When someone says, "Any fool can see ..." they're usually exactly right.
    1. Re:Popularity by phishtahko · · Score: 5, Insightful

      Yeah, that's why SC2 an D3 have LAN support. O, wait...

    2. Re:Popularity by iceborer · · Score: 2, Insightful

      Blizzard didn't listen to customer feedback. they backed down in the face of customer outrage. To imply that their popularity is due to the fact that they seek feedback is ridiculous. If Blizzard "cared" about their customers' opinions, they would have asked about feelings on this change before they announced it, rather than waiting to bludgeoned into submission after imposing the change.

    3. Re:Popularity by LambdaWolf · · Score: 2, Insightful

      Blizzard issued official no-CD patches for Starcraft, Diablo II, and Warcraft III a while after they were out. They're quite capable of being reasonable about removing anti-piracy features that annoy their players after some time has passed. Something tells me that the removal of LAN support is mostly just to keep Blizzard's corporate overlords from wringing their hands about teh p1rates too much. Hopefully, they will add LAN support in a patch after the initial rushes of retail sales are over.

      Not that it isn't still totally rude. But it's important to separate the Activision business jackasses from the intelligent people who actually make the games. It seems that the latter were in charge of this decision about the forums and they (eventually) made the right one.

      --
      "This algorithm runs in constant time. Come on, 2,147,483,648 is a constant..."
    4. Re:Popularity by LambdaWolf · · Score: 4, Insightful

      Playing a multiplayer game with someone in the same room as you without using/needing Internet bandwidth is functionality.

      --
      "This algorithm runs in constant time. Come on, 2,147,483,648 is a constant..."
    5. Re:Popularity by G00F · · Score: 3, Insightful

      Only a handful? There are 252,781 last I checked who signed the petition. Me and my friends vowed to never purchase a game unless we can play LAN.

      I played SC2 beta with a friend in my network, behind the same firewall the performance was dismal!! And that was just two, I can't imagine 8 people! My network is gig, My firewall is a Linux based one with 4ghz, 1GB ram, Dual Gig,

      Another thing that pisses me off is these gaming tycoons saying LAN is obsolete. A gig LAN(or even 100mb) is far superior to anything I can get from Comcast. Not to mention having friends in the same room (what do you think made halo on xbox so popular)

      Taking away LAN does remove functionality. LAN is the ultimate multi-player gaming experience.

      --
      The spirit of resistance to government is so valuable on certain occasions that I wish it to be always kept alive
    6. Re:Popularity by Anonymous Coward · · Score: 2, Insightful

      Yeah, sure, keep fooling yourself that Blizzard has power to reverse a decision from Kotick.

      *If* we see LAN support, it will be 5 years after the first server emulator is out. But we probably won't. Blizzard want to ram their cheap copy of facebook down our throats one way or another.

      Not with my money.

  6. Another WoW killer passes by BlkRb0t · · Score: 5, Funny

    I thought we had a WoW killer in Real ID this time, but like always the developers don't keep up to their promise.

  7. We're not retreating.... by AutumnLeaf · · Score: 4, Interesting

    We're rapidly advancing in a different direction.

    The pros and cons on both sides of this debate are compelling. Blizzard's time, money, and "quality of product (the forums)" versus people's privacy.

    Not sure why it had to be "either/or". I think they should have rolled out Real-ID-only forums in parallel and let people choose for themselves.

    In the end I think Blizzard waited too long. "Serious" WoW-related discourse doesn't happen on Blizzard's forums anymore. Most serious players know to start at elitistjerks.com. Not that their forums are perfect, but if I want good info on class mechanics, gear, talents, rotations... that's where I go.

    1. Re:We're not retreating.... by Nathanbp · · Score: 4, Interesting

      It's pretty clear that Blizzard either doesn't think they can or is not willing to do the level of moderating that is required to get forums of the quality found at Elitist Jerks. It's also clear that this proposed change had nothing to do with reducing forum trolling.

    2. Re:We're not retreating.... by tbannist · · Score: 2, Insightful

      That's true, the WoW forums are really nothing but a cesspit. Throw in the fact that they've banned some of the best posters for trivial reasons like speculating about unreleased content and there's really no reason to read or post on the official forums. It's ridiculous that they think a handful of moderators can handle tens or possibly hundreds of thousands of posters on a daily basis.

      The real solution to the WoW forum problem is to hire more moderators, require a unique account id that's not necessarily your real name and not your login id, and to be much more public about when people have sanctions imposed on them and why. That won't clear everything up, but those three steps will go a long ways towards improving the situation. The perception that there is little to no effective moderation on the forums only encourages bad behavior.

      --
      Fanatically anti-fanatical
    3. Re:We're not retreating.... by GrumblyStuff · · Score: 2, Insightful

      They just have to turn it into a game. The rating system is a start but can obviously be gamed. Definitely don't want to include tech support forums though.

      Level 1 forum user: Can post only once every 15 minutes for a total of 6 per day. Can create topics only once an hour for a total of 2 per day. Cannot rate posts yet.

      2-4 lowers post cooldown by 1 minute per level. Levels 3 and 5 grants 1 additional post each. Level 5 grants 1 more topic.

      And, you know, go from there. If your posts are reported or downrated enough, a mod will swing by and check them out. If you posted stuff you shouldn't have, you might only be bumped down a level or two (or however much seems fitting). If you're just a complete asshole, forum and game ban.

  8. My question is why? by Meshach · · Score: 2, Insightful

    People can already be traced. In cased of extreme abuse the IP can lead to a subpoena which can lead to the ISP having to reveal the real location of who had that IP at that time. Why would Blizzard want real name to be mandatory for playing?

    --
    "Maybe this world is another planet's hell"
    Aldous Huxley
    1. Re:My question is why? by Nadaka · · Score: 3, Insightful

      He is stating that there are several people harassed, physically assaulted, and even murdered because some asshat took an internet argument into the real world.

      The Real ID change would make doing so much, much easier.

    2. Re:My question is why? by BobMcD · · Score: 2, Insightful

      He is stating that there are several people harassed, physically assaulted, and even murdered because some asshat took an internet argument into the real world.

      The Real ID change would make doing so much, much easier.

      While it would make it easier, it would still be orders of magnitude more difficult than REAL LIFE, where it is not a common occurrence.

  9. anyone awake? by Lord+Dreamshaper · · Score: 2, Insightful

    Can they seriously not notice the weekly Facebook privacy dramas and not connect the dots as to how this scheme would blow back on them?

    I haven't seen the issue addressed, but I can't see that this measure wouldn't violate EU privacy regulations in some way

    --
    When all of your wishes have been granted, many of your dreams will be destroyed - Marilyn Manson
  10. They could make it really easy to track trolls... by CFBMoo1 · · Score: 4, Interesting

    Click on the posters name and you see a list of characters and what servers they're on. Now that level 1 anonymous troll isn't so anonymous while the rest of the populations privacy is still intact. Problem solved without as big an uproar, couple that with a new feature to ignore by account without actually giving out the account name to help ease any stalking fears and your set.

    --
    ~~ Behold the flying cow with a rail gun! ~~
  11. Trouble with user registration by PPH · · Score: 3, Funny

    The system couldn't handle so many people named Cowboy Neal.

    --
    Have gnu, will travel.
  12. Re:They learned why it's a bard idea the hard way. by Zironic · · Score: 3, Interesting

    Do you know what makes you rather pathetic? That you haven't bothered to find out that info was not actually the right Micah Whipple lives in the opposite side of California.

    That utter failure of a copy pasted investigation is probably the least of the reasons they decided to change policy.

  13. Re:They learned why it's a bard idea the hard way. by PitaBred · · Score: 3, Insightful

    Actually, that's part of the problem. What if someone who is completely unconnected to WoW but happens to have the same name as someone who does play? And THEY are the one who gets griefed IRL by some maniac who takes a game too damn seriously?

  14. Vindication! by Drakkenmensch · · Score: 5, Funny

    Never underestimate the power of nerdrage. We may be an army of cats, but stirr us up sufficiently and we become a pride of lions.

  15. Not real names, but tied to accounts by Todd+Knarr · · Score: 5, Insightful

    Blizzard should simply tie forum names to accounts in an opaque manner. You can only create a forum name if you have an account, and you can only create one per account and only if you have a game key activated on that account. The forum name can't be the same as the account username (to prevent disclosure), and once created you can't change it (CS can change it for you, but you have to give them a good reason to). That solves most of the problem without requiring real names anywhere.

    Basically for the purposes Blizzard claims to need to address, real identities aren't needed. What's needed is only two things:

    • Users need to be sure that the person behind a forum name today is the same person as was behind it last week. Usually referred to as "continuity of identity". They don't need to know who the person is, just that it's the same person.
    • Users need to be reasonably sure that a single person can't quickly and easily create multiple new identities to hide behind, so a new forum name almost always does represent a real new person.

    Neither of those requires disclosing real identities.

  16. Removing My Posts by tomakaan · · Score: 3, Interesting

    Although they reverted this change, I'm still pretty weary of the direction that Real ID is going. Personally, I've opted to delete all official WoW forum posts using a GreaseMonkey script I've found: http://userscripts.org/scripts/show/81103

  17. right to both access and anonymity? by theghost · · Score: 2, Insightful

    Why does everyone dismiss the choice of NOT participating in Blizzard's forums as a way to protect your privacy and security. Plenty of people have made that same choice with regards to Facebook.

    So many people seem to think that free speech means being free to walk into someone else's living room and call them a cocksucker without having to fear getting punched in the face.

    --
    The only thing necessary for the triumph of evil is that good men do nothing.
    1. Re:right to both access and anonymity? by Drakkenmensch · · Score: 2, Insightful

      How about the fear of posting a normal message in the forum and having a deranged user track down your name and address, show up at your doorstep and punch you in the face FOR REAL?

    2. Re:right to both access and anonymity? by VGPowerlord · · Score: 2, Insightful

      How do you know that this isn't just the first step?

      If we let Blizzard get away with it here, who's to say the next thing won't be the WoW Armory listing the player's full name when you look up characters on it?

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    3. Re:right to both access and anonymity? by geekoid · · Score: 2, Insightful

      not everyone does.
      That said, when you start to ostracize people for wanting privacy and security, it pretty much means everyone is going to loose privacy and security.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  18. The End of GLBT by Nom+du+Keyboard · · Score: 3, Interesting

    Posting real names would have ended all honest GLBT discussions in an instant. That's immediately a great reason not to post them.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  19. The internet is forever. by ChaoticLimbs · · Score: 2, Insightful

    Look, if I apply for a job, the last thing I want them to know is personal data about me. If I played WoW, I would want to keep that private, because people are petty and opinionated, and the less they know about you, the less they don't like. That's my reason for freaking out about it. The long term record-keeping quality of the internet means that anonymity keeps my opinions, my hobbies, and my interests separate from the database containing my real name. It's not that I'm ashamed of it, it's that I refuse to submit to the whims and prejudices of others.

    1. Re:The internet is forever. by BobMcD · · Score: 2, Insightful

      When I became a man I put away childish things, including the fear of childishness and the desire to be very grown up.

      C. S. Lewis

      And I whole-heartedly agree.

  20. Re:They learned why it's a bard idea the hard way. by geekoid · · Score: 2, Insightful

    So had he been a stalker, he would have killed the wrong person.

    How is that better?

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect