Dell Says 90% of Recorded Business Data Is Never Read
Barence writes "According to a Dell briefing given to PC Pro, 90% of company data is written once and never read again. If Dell's observation about dead weight is right, then it could easily turn out that splitting your data between live and old, fast and slow, work-in-progress versus archive, will become the dominant way to price and specify your servers and network architectures in the future. 'The only remaining question will then be: why on earth did we squander so much money by not thinking this way until now?'" As the writer points out, the "90 percent" figure is ambiguous, to put it lightly.
Made an order for 6 computers and received 11 in January. Returned the extra 5 and they refunded me for all 11, then took 6 months to realize their mistake.
All this after I called them trying to tell them about their error, and getting some script/screen-reading Indian who didn't understand me.
Imagine what it would have been like if the situation was reversed . . . yikes.
Fuck Dell. This is the kind of dumb thinking that will lead to their inevitable downfall. Welcome to Gateway Country Part Deux.
I just answer the phone, asks them to hang on for a second, and then just deposit the phone somewhere silent, like my bedroom, and wait for them to hang up. My current record is 7 minutes and 49 seconds.
This makes it as expensive for them to call me as possible with me just spending 5 seconds of my time.