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Catching Satnav Errors On Google Street View

Barence writes "Most of the satnav companies allow users to report errors with their maps, but do they ever get fixed? PC Pro's Paul Ockenden uses Google StreetView to highlight glaring and dangerous flaws in Tele Atlas maps — which are used by TomTom and Google Maps itself — but the company has failed to respond to numerous reports of map errors posted over the course of several years. 'About half a mile from where I live, a Tele Atlas-based satnav will instruct you to turn off at a junction where there's only an on-ramp,' Ockenden reports. 'I've witnessed some confused and dangerous driving at this junction as people try to find the non-existent exit, so I wouldn't be surprised if major mapping errors like this are a danger to road safety.'"

31 of 312 comments (clear)

  1. Data Posioning.... by LostCluster · · Score: 5, Interesting

    Drive Southbound on Route 3 in MA with a route in your GPS that has you headed South on I-495, and you'll be presented with three routes that tell you to get off Route 3 well before I-495 despite the fact there's a perfectly good direct ramp there.

    How'd this happen? Your GPS is pre-programmed with the "fact" that that offramp is constantly backed up and therefore you should seek alternate routes. However, that's absolutely not true. How'd this mistaken info get there? Residents of the area intentionally caused traffic disruptions on the days years ago when GPS mapping companies were in the area so that people would be routed further away from their homes. The trick worked, and the mistaken info remains on the maps.

    There's got to be a better way to confirm the existence or non-existence of such must-avoid intersections.

    1. Re:Data Posioning.... by MichaelSmith · · Score: 4, Insightful

      There's got to be a better way to confirm the existence or non-existence of such must-avoid intersections.

      Live traffic data I suppose. Traffic signals will calculate degree of saturation from dwell times on induction loop vehicle detectors. In most systems that data is passed up the chain to the software which does strategic traffic management. I have been out of the area for a while but I assume the live data is extracted at this point and aggregated into these live traffic data sets.

    2. Re:Data Posioning.... by camperdave · · Score: 5, Interesting

      My dad will, when making a left turn on a particular red light, hang back about half a dozen car lengths back from the intersection. This tricks the system into thinking that there's a large lineup of cars in the left turn lane, which activates the advanced green. He then can make his left hand turn on his own private advanced green.

      --
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    3. Re:Data Posioning.... by Hays · · Score: 5, Insightful

      I find your claim a somewhat incredible. How did they know when these companies were coming? And then how did they cause traffic disruptions? Did the residents take turns parking on the road for hours on end? Did they fake car accidents? That seems like an awful lot of trouble to go through, with considerable risk of police intervention, just to reduce tourist traffic on a nearby highway. What is your source for this information?

    4. Re:Data Posioning.... by MichaelSmith · · Score: 3, Informative

      Just look for the loop cut into the road. As you say typically two or three car lengths back but you don't have to guess. Its a sawcut filled with polymer filler. Implementations I have seen will assume a queue exists if that loop is triggered for three seconds so stopping for a count of five should be enough.

    5. Re:Data Posioning.... by Anonymous Coward · · Score: 5, Interesting

      I know you were being sarcastic, but just for shits I looked it up and Teleatlas has an office in Concord, MA.

      Concord Office
      150 Baker Ave Ext
      Concord, MA 01742

      There's only one explanation: Sabotage!

      Skewing the traffic data to make the commute to/from work faster.

      Hell, I'd do it.

    6. Re:Data Posioning.... by meerling · · Score: 3, Interesting

      I know an intersection where the sensor is right behind the stop line. Lots of idiots stop 1 or 2 car lengths behind the line, and don't understand why the light never changes. There have been several times I had to get out, walk up to them and point out the sensor in the road. Most of them get the hint, but a couple times I had to tell them that if their car isn't on that diamond (some of them here are diamond shapes, not circles) the light will never trigger.

    7. Re:Data Posioning.... by Mr.+Freeman · · Score: 3, Insightful

      Of course, he's hanging back about 6 car lengths on a left turn lane that's about 8 car lengths long. Two more cars want to turn left and all of a sudden you're backing up left turn traffic into the regular lane which causes a huge jam. Your dad is jamming up traffic.

      Other problems:
      People think that because he's so far back that he has a disabled vehicle and thus move in front of him, causing a dangerous situation.
      People realize that he's a fucking moron and cut in front of him, causing problems.
      People think that he's drunk and call the police, taking up their time.

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  2. User maps... by LostCluster · · Score: 3, Interesting

    The original GPS maps were confirmed by Google-like driving of every road in the nation with a GPS enabled vehicle that recorded where it was and the fact that there was in fact a road there. Now, with the ability to build 2-way communication GPSes, why can't maps be generated by "I didn't know there was a road there... what's the name of the road you used there?" interactions that upload the results to a central server? This would be a great way to map the private roads many people use to connect from the public street to an office or mall.

    1. Re:User maps... by amaiman · · Score: 5, Informative

      Apps that do just that are starting to appear...Check out Waze if you haven't seen it yet. They've built entire country maps from scratch with their client (they started with a base map first in the U.S.)

    2. Re:User maps... by NJRoadfan · · Score: 4, Interesting

      Thats how Navtaq got their data. Google used to use Navteq, which for where I lived provided very accurate and up to date data. Ever since they switched to Teleatlas, it was a step backwards. The maps are outdated (changes from 2-3 years ago aren't present), and there are glaring errors everywhere. Mind you, I live in an area that hasn't changed much in the past 20 years, these errors shouldn't be there to begin with.

      Then there are the routing errors. There is an intersection around the corner from me that Google thinks one can't make a left turn at (you can). So Google routes you straight through the intersection, makes the first possible u-turn, then back tracks to the intersection to turn right.... yeah... really.

      Sadly, the only nice thing about switching to Teleatlas is that it added block numbering to the maps which is handy in urban areas. It also added TOO MUCH information, like obscure/outdated names for parkland, and internal reference numbers for roadways maintained by the state (ex: the Garden State Parkway is known internally by the state as Route 444, it is not posted on the highway itself). All this added information just leads to driver confusion as its really not relevant for navigation purposes

  3. Swing and a miss... by LostCluster · · Score: 4, Funny

    A great new ice cream place opened up a few years ago on the far side of a field that's behind the neighbor's houses that I can see out my window. Now, here's the problem... Google Maps keeps putting the restaurant icon on the wrong side of the field, leading people who are looking for the ice cream place to drive up my residential street looking lost. Plot the icon on the satellite map, and you'd think it's a shed behind a house... nope that's not right.

    1. Re:Swing and a miss... by Anonymous Coward · · Score: 5, Funny

      A penguin's car breaks down and he gets a tow to the nearest service station. The mechanic says he'll take a look and to check back in about an hour.

      Using Google Maps, the penguin quickly located a nearby ice cream parlor. Everybody knows that penguins just love ice cream. After an exhaustive search due to incorrect navigation, he was finally able to find the shop, which turned out to be right across the street. The penguin had just enough time for an ice cream cone before checking back with the mechanic.

      Upon returning, the mechanic stated, "Well, it looks like you blew a seal."

      And the penguin responded, "No, that's just a little ice cream."

    2. Re:Swing and a miss... by Anonymous Coward · · Score: 5, Funny

      Or start an ice cream shop wherever Google says there is one.

  4. Give up on these jokers by F1re · · Score: 4, Informative

    And make your own maps with open street map

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    ...there is no sig...
    1. Re:Give up on these jokers by isorox · · Score: 3, Informative

      Yea, cause OSM is better than ... well no other data source actually.

      Take a look at somewhere like Jerusalem in google, or worse, bing. Then look at Gaza and Islamabad. Now compare to OSM.

      Perhaps google is better in your tiny corner of the world, but OSM gives me a more usable view on a global scale.

  5. Spy satellites for the masses by RightwingNutjob · · Score: 3, Insightful

    That's why I always like to use the satellite photos on Google Maps, to make sure that access roads on the map are actually there. Streetview helps too, especially since the map doesn't indicate whether an intersection with a major road has a full traffic light, or if I'll be stuck on a dinky little road trying to turn onto a six-lane highway with my view blocked by overgrown bushes.

    1. Re:Spy satellites for the masses by BitZtream · · Score: 4, Interesting

      They certainly use it to update their own maps. The line for my street rain through my back yard before we got streetview (probably 200 yards south of where it was supposed to be), now its right on top of the asphalt where it belongs.

      I would bet their updating their one-ways and lane assignments (turn only/HOV/ect) as well.

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  6. Non-issue by VortexCortex · · Score: 4, Funny

    'About half a mile from where I live, a Tele Atlas-based satnav will instruct you to turn off at a junction where there's only an on-ramp,'

    FYI: That moderately sloped grassy area along most on-ramps is commonly known as an "alternate off ramp".

  7. drive off a bridge by Anonymous Coward · · Score: 5, Funny

    When google maps first came to australia, i decided to have a look at the route from my wife's (then gf) house to my house. It mapped out a route that instructed me to drive off a bridge into a street below the bridge as the "shortest" route.

    In subsequent versions of that map it was corrected.

  8. Next step for innovation by fermion · · Score: 4, Interesting
    This is why I have no sympathy for the GPS companies, like TomTom who is currently has the banner ad on the page I am writing. For years they made good money selling GPS navigation units. They made huge amounts of money by selling map cds. Predictably, when hardware became cheaper and the technology became commoditized, they were essentially made irrelevant by competition making all in one devices. So now they offer updates for free and celebrity voices. What innovation.

    Here is what i would like to see. More options in planning trips. What is the safest route that avoids, for instance, single lane mountain roads or highways with no median. Or how can I get from a to b without going through neighborhoods. Google lets you change your path, but you must know what the conditions are like before hand. This would be very expensive to implement, but would differentiate better than celebrity voices.

    There is also a next step for creative companies.

    --
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  9. No real danger to road safety that I can see... by mark-t · · Score: 4, Insightful

    Because cars are not driven by computer, any driver that is remotely conscious of his surroundings would be able to spot the difficulty with trying to utilize paths that are clearly not intended for anyone to utilize.

    And any driver who is liable to cause an accident because of this sort of thing is likely already a public menace for driving without due care and attention in the first place, so I do not think that this creates any significantly additional opportunity for traffic accidents beyond what already exists.

    1. Re:No real danger to road safety that I can see... by SharpFang · · Score: 4, Insightful

      You're missing the point.
      A driver who picks road according to road signs and general look of the road is fine when there's no turn.

      A driver who is ordered to turn into nonexistent street gets confused and distracted. Yes, sure they will realize this is no way, there is no point going there, the GPS is wrong. But they take a second or two to realize this, evaluate the wrong road, pick a new choice of actions instead of the planned ones. This is a distraction of the class of a kid throwing a cup of cold drink on your lap. Not serious by itself, if the situation on the road demands your immediate attention, it may be lethal.

      Also, an experienced driver will just shrug it off, but nobody is born experienced. You need it happen to you 3-4 times before you learn how to cope with it. They don't teach you that in driving lessons. And before you get the experience you are fully vulnerable.

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  10. crowsourcered by cellurl · · Score: 3, Interesting

    TomTom looks at you as a dangerous crowsource-er.
    Google has highly credible drivers and TomTom has uhhh me...

    Thats why I want to build a site called lets say, "streetcred", showing who the heck I am.

    Then all my online contributions will be measured for correctness...

    Shamless plug.
    Add speed limits in your area project.


    BTW, you can only use Google-Street-view N times per day. They know people like you want to "mine" their data
    (Lincoln MA Gear Ticks use Google Street View to mine data) and they throttle such activity! Too bad....

  11. Re:Is it really so difficult... by pelrun · · Score: 4, Informative

    Long distance travel is pretty easy; there is ample signage and you rarely have to make more than a few direction decisions along the way. It's dense urban routefinding that's the problem - you can potentially have to remember an incredible serpentine route with a turn every twenty seconds, all sorts of special-case turn restrictions, and no signs pointing the way to the specific place you're headed to.

  12. Re:Ah, Android Navigation by Telecommando · · Score: 3, Interesting

    Back when I used Delorme Street Atlas to navigate (Version 5 at the time, I think) it once told me to take a sharp right down a boat ramp and drive across the Mississippi to the other side. Fortunately it was daylight when it happened; I wondered at the time what might have happened if it was nighttime and foggy.

    Street Atlas for years had a bad habit of directing me in rural areas to take abandoned (or dismantled) bridges and Level 3 service roads (think cow path with less maintenance.) I don't know if it ever got better or even if it's still around, I gave up on it some years back.

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  13. Klingon GPS by TheStatsMan · · Score: 5, Funny

    Driver: Hm, where is my turn...
    Michael Dorn GPS: Prepare to turn right.
    Driver: But there's no exit here....
    GPS: Accelerate to ramming speed.
    Driver: Good thing I took the Prius...
    GPS: Today is a good day to die!

  14. Waze - you can fix maps yourself by _Shorty-dammit · · Score: 4, Informative

    That's why I like and use Waze for my smartphone. Free client available for many GPS-enabled smartphones, free up-to-the-minute traffic, automatically reroutes you to avoid that traffic, routes you the quickest way at any given time. You can log into the web server and fix any map problems yourself if you like, or simply flag problems and an 'area manager' will get to it when they can if you're in an area that already has area managers. You can even create maps from scratch if you don't have a basemap available in your area, which is exactly what many people have done in many countries all over the world. In some cases you have to hang in there until critical mass is reached, but in many places that time has already come and gone and Waze is working wonderfully. Definitely worth checking out. I don't drive anywhere without it, literally, as you never know when it'll save you some time. And sometimes a LOT of time.

  15. They're incorrect on purpose by Patik · · Score: 3, Interesting

    Go read the documentation on openstreetmaps.org. Map companies put incorrect data in there on purpose to detect and prevent copying. This is why someone at OSM didn't just write a script to copy the whole thing at once, and why their maps have to be created manually.

  16. Google fixed the error I reported... by matthewd · · Score: 3, Interesting

    These directions used to tell you to turn right at 7th street, then left at G street. The street view left hand turn into the chain link fence and non-existent road was particularly hilarious but probably not dangerous.

    I reported this back in March and checked on it a couple of times, but only just now when I checked was it fixed. So it probably took three months or so for it to be corrected. Probably not too bad considering how big Los Banos is. In this case looking at the satellite view would have saved me a few minutes, as the sat view would have conflicted with the old map that had G St running from 4th through to 7th.

  17. Cloth was better than paper by AliasMarlowe · · Score: 3, Interesting

    Those colorful paper diagrams your parents used

    When I was younger and went hiking quite a lot, I'd save up the extra and buy the cloth maps at inch-to-the-mile scale from Ordinance Survey. They actually weren't much more expensive than the paper maps, but had equal resolution (excellent quality lightweight cloth) and could survive bad weather and bad handling a lot better. I don't recall seeing a cloth map in a very long time.

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire