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Dept. of Justice Considers Web For ADA
beetle496 noted a blog entry saying "The Department of Justice (DOJ) announced an Advanced Notice of Proposed Rulemaking (ANPRM) on the Accessibility of Web Information and Services Provided by Entities Covered by the ADA (i.e., State and Local Government Entities and Public Accommodations). You can read the fact sheet, or the entire notice. In short, the Department is seeking comments on their desire to revise regulation to 'establish specific requirements for State and local governments and public accommodations to make their websites accessible to individuals with disabilities.' The Department is seeking specific comment on many things including the standards they should adopt, and if there should be any exemptions for certain entities (e.g., small business) before they publish their Notice of Proposed Rulemaking. This is amazing news! The impact that this will have for individuals with disabilities cannot be overemphasized. It is time for our digital society to forever include individuals of all abilities. The period of public comment is open for 180 days."
Maybe because the web is a medium and not a place?
I'm all for requiring public physical places to be designed with the needs of the disabled in mind. This only makes sense and I think has made a tremendous difference for both the legally disabled and our generally aging population but I don't think the web is the equivalent of a public place. I think it's a medium more akin to a newspaper or book.
Would it make sense to REQUIRE all book publishers to publish extra copies in braille for example? I can certainly see the value of regulations which said that if the publisher (or website author) doesn't do it themselves a third-party service provider must not be prevented from (legally) making the information accessible but to require all websites to do it themselves would put a huge burden on website authors and may just cause a lot of people to stop putting information on the web unless they need to or their is a compelling commercial reason to do so.
Let's look at a project to scan in material from old books and make it available in image/pdf format for research. If the information were required to be accessible it would add a significant amount of work and cost to the (already expensive) digitization process. In my own case where I am putting up some very specific historic and technical material which I am making no money on I might just stop doing it. This would be a net loss for the spread of knowledge.
These types of regulations work best when they encourage people to do the right thing but do NOT just stop anything from happening. eg. If people stopped building public places because of the expense of ADA compliance the ADA would not make sense on a societal level as public places have value. The same goes for websites.
If a business doesn't cater to anyone handicapped (I guess it could happen), or just is ignorant enough to not do so and lose that business, that should be up to them. No one is holding a gun to the person accessing a site, nor should they be holding a gun to a private business to cater to any specific crowd.
Ding ding ding.
In my hometown, a hardware store couldn't afford to put in an ADA-compliant ramp for the one guy in town who used a wheelchair. When they said as much, he sued. The store, in the family for 2 generations, closed down because the owner couldn't carry the expense of the loan he needed for building the ramp- and the cost of the lawsuit. Result: he ended up working for nearly minimum wage at Walmart and couldn't afford to put his daughters through college. Another result: his two employees lost their jobs. The landlord lost a tenant (the store sat unoccupied for 2 years, in part because everyone knew that the first business to move in would get sued for not having an ADA-compliant ramp.)
He was not alone.
Some people just seem to forget that the world doesn't owe them anything. If you're injured or born without the ability to walk, that's nobody's problem except your own. "How cruel", you say. But where do we stop in defining disabilities? If I have autism, does that mean I can sue a store for being too noisy and crowded? If I have a peanut allergy, does a Thai restaurant have to give you a hermetically sealed room and special food stored, prepared, and cooked away from everything else?
Move to a city where businesses can afford good handicapped access. Hire someone to spend an hour each week getting your groceries. There are hundreds of solutions other than forcing your problems onto others.
Please help metamoderate.
That has nothing to do with ADA, it's just a tired old joke. It's a very simple application of the economy of standardization.
Let's say I build ATMs.
If I'm going to build 10,000 ATMs and I have to make the the buttons, why in the hell would I make TWO kinds of button, one for ATMs that need Braille and one for ATMs that do not? That doubles the cost of my key molds or machining equipment, and I have to keep track of separate inventory of assembled ATM models and separate replacement keyboards.
Instead, I'm going to make one ATM model, offer different casings for it depending on whether you want a standalone or one that's built into a wall, and I'm done. I have exactly one ATM model in stock, and when you call and order one, I ship one.
When one of your customers in a fit of piqued rage about the fact that he has to deal with those little dots on the buttons busts it with his ever-present whiskey bottle, I can replace that keyboard with the secure knowledge that it's ADA-compliant even if it doesn't need to be, because it's cheaper to make them ALL compliant.
Standardization leads to a lot of little things like this. It's usually a lot cheaper to standardize on a part that has ALL of the features you could possibly need across as many applications as possible than to make specific parts that fill the exact feature set for each application.
Random example:
Why do you think Southwest is almost invariably good about having working aircraft where they need them? Because they fly only one basic model of aircraft. They've centered their entire business model around flying routes that can fill the 137 seats in a 737-300 or 737-700 (they have a few 737-500s with lower seating capacity for specific routes, but it's a small amount of their fleet). Their pricing adjusts dynamically to make sure that their planes fly nearly full.
All of their mechanics can work on any of their airplanes, all of their pilots can fly any of their airplanes, and if a plane breaks down or is horribly late they can (with very few exceptions) replace it with any aircraft in their fleet without having to worry about finding one with the right number of seats, a qualified crew, etc.
"This post contains words, known to the State of California to cause thought. Wash brain thoroughly after reading."