Slashdot Mirror


Woman's Nude Pics End Up Online After Call To Tech Support

Tara Fitzgerald couldn't find the nude pictures she planned on sending to her boyfriend, but instead of just taking more, she decided to see if a Dell tech support call could fix her problem. Apparently the tech support guy found them. Unfortunately, he then put them up on a site called "bitchtara."

22 of 197 comments (clear)

  1. Let me be the first to say by Mirey · · Score: 4, Insightful

    lol

    1. Re:Let me be the first to say by ottothecow · · Score: 4, Insightful
      Story doesn't go far enough.

      If you read the linked article in TFA, you will find that she BOUGHT HIM A LAPTOP AND MAILED IT TO INDIA! wtf woman

      --
      Bottles.
  2. Story is so absurd by jeffmeden · · Score: 3, Insightful

    So she took the pics and then "lost them"... but the support guy found them in her email. She obviously sent/received them at some point, and how she could just 'forget' they were in her email is hard to fathom. Then she sends the guy who WORKS FOR DELL a laptop? She may be the victim, but boy is she good at it.

    Oh, and of course: PICS OR IT DIDNT HAPPEN

    1. Re:Story is so absurd by theshowmecanuck · · Score: 2, Insightful

      I wonder if he did this as retribution to something she said to him. If so, he is likely a hero in the tech support trenches of Hyderabad. If that isn't the case, then "off with his head". (Quoting Alice In Wonderland for those who might be too literal minded.)

      --
      -- I ignore anonymous replies to my comments and postings.
    2. Re:Story is so absurd by John+Hasler · · Score: 2, Insightful

      > ...how she could just 'forget' they were in her email is hard to fathom.

      Not done much tech support, have you?

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  3. Re:Ha! by h4rm0ny · · Score: 5, Insightful


    Probably that Dell employees would actually respect customer confidentiality. Would it be any different if it had been a confidential business letter or accounts statement?

    I hope the employee has been dropped from a very great height by Dell. It doesn't inspire much trust in getting support from them.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  4. Unfortunately by Anonymous Coward · · Score: 3, Insightful

    The only way to get action from companies today is to publish a bad PR story.

    How sad is that?

    That is the real problem, lack of accountability not the fact that it happens, that the only way to get it fixed is to make the company suffer publically.

  5. Re:Ha! by Programmer_In_Traini · · Score: 2, Insightful

    Well, the dell employee should be hanged upside down, that said, she certainly lowers the bar for dumb!

    its already dumb enough to call tech support to recover your own nude pics, its even dumber she got convinced to send a laptop to the guy to help her with her nakedness problem., that's be-yond ridiculous.

    also, props to mark72005 below, nicely worded.

    --
    If you look like your passport photo, you're too ill to travel. - Will Kommen
  6. less than a western minimum wage by Anonymous Coward · · Score: 1, Insightful

    Costs a lot less to live in India.

    Less than a western minimum wage doesn't mean it is a bad rate in India. Doesn't mean he was being taken advantage of.

  7. If true... by Antony+T+Curtis · · Score: 4, Insightful

    If true, someone at Dell could end up having a friendly conversation with someone from the FBI.

    If it was only exposure of private data (pictures) then Dell may have gotten away with a just a civil resolution. If it is true that the tech extorted a laptop, then it becomes a criminal case. People can go to jail.

    This could become quite costly to Dell in terms of goodwill if proven that someone representing them extorted material goods from one of their own customers.

    --
    No sig. Move along - nothing to see here.
  8. Re:Ha! by Coren22 · · Score: 2, Insightful

    Wow, you must have had a bad Dell experience to get so fired up you can't even type straight.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  9. Re:Ha! by blair1q · · Score: 5, Insightful

    The fact that he's a Dell Employee is irrelevant (though no doubt the company will get sued, too). This is a simple case of theft and harassment. Jail for the perp, leave his boss alone.

    Next!

  10. Re:Hoax, anyone? by Imagix · · Score: 2, Insightful

    Not only "trust some random guy from India", but "trust some random guy from India who has already posted your private data to the net". What does it take to have her _not_ trust someone?

  11. Here's the problem by Mr.+Freeman · · Score: 5, Insightful

    From the video: "I trusted him because he was a Dell technician"

    Using my amazing powers of deduction, I have found this to be the root cause of the trouble.

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
  12. Re:Too effing bad... sorry. by Actually,+I+do+RTFA · · Score: 3, Insightful

    Whether or not a company or employee has an obligation to respect your privacy (I think they always should do so, but that's irrelevant), if you are going to give them the opportunity to violate it, you had better be prepared for the consequences if they do. While you may have legal recourse against them, that recourse might not be any real consolation, so one should not presume that their confidential information will stay confidential, if they are giving access to it to somebody else who has not actually *personally* earned we sort of their trust through an already existing relationship of some kind.

    Except, that is a shitty way to live. So we invented criminal punishments to deal with asshats.

    Throw the tech in jail.

    --
    Your ad here. Ask me how!
  13. Taken advantage of? by Anonymous Coward · · Score: 2, Insightful

    People in Indonesia line up for MILES to get a US Outsourced job like this. They get paid roughly similar to what a DOCTOR in these places makes. They can live VERY nice, middle-class lives with the money they're making.

    Maybe you should do a quick study on the Cost of Living in these countries before you start spouting off how Dell (or any other company) is "taking advantage" of workers in other countries.

  14. Re:Too effing bad... sorry. by mark-t · · Score: 2, Insightful

    Sure, but criminal punishment may not be any sort of consolation... one's privacy has still been compromised and putting the jerk behind bars who broke that doesn't change what happened.

  15. Wait a minute... by Anonymous Coward · · Score: 1, Insightful

    How do we know Dell is responsible? Couldn't her boyfriend have uploaded them? Couldn't her machine be infected with something that exposed the pictures?

  16. Re:Ha! by Belial6 · · Score: 5, Insightful

    I would agree with most of what you said...Except...

    Just as there is little the company could do to stop this, they also have to expect to pay for the damage done. That is the price of doing business. Being liable for damages and being bad are not the same thing.

    If one of the trees in my yard falls over in a storm and crushes my neighbors car, I am liable for paying for it. I am not a bad man because of it.

    This woman called Dell. She did not look up this perticular tech person and seek his help. She called Dell. Dell answered the phone. They used this tech as their agent, but the company responded. The woman did not have a business arrangement with the tech. She had one with Dell. Is Dell evil for hiring this guy? Not likely. Are they responsible for the actions of their agent. Yes.

  17. Re:Minimum wage means minimum effort by AvitarX · · Score: 2, Insightful

    Yes, and the Geek Squad is provably safe with customer files.

    There's never been reports of them keeping and trading customer images.

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  18. Re:Well by Anonymous Coward · · Score: 1, Insightful

    Ha, ha, man, that video. Man, that's great. She's dancing in a bra like an idiot. There ain't no crime in taking advantage of idiots. I wish I had modpoints to boost you.

  19. Re:Hoax, anyone? by Anonymous Coward · · Score: 1, Insightful

    Surprise butt-sex?