Slashdot Mirror


New PS3 Firmware Causing HDD Upgrade Problems?

Channard writes "While there have been occasional reports of previous PS3 firmware upgrades causing system crashes and so forth, Sony's new firmware upgrade for the system, 3.41, is apparently stopping PS3 owners from upgrading their hard disks. This problem has been encountered by many users on Sony's forums and occurs when you try to put a new hard disk into a PS3 that already has the firmware upgrade installed. The general course of action for upgrading a PS3's drive is that you download the latest PS3 firmware onto a memory stick and, after swapping the hard drive in the PS3, plug the stick in, allowing the PS3 to properly prepare the disk for use. But as of upgrade 3.41, the PS3 fails to recognize the firmware on the stick, complaining that it can't proceed until you insert the correct firmware. Repeating the process and re-downloading the firmware does not fix the problem, as I can confirm, having encountered the problem myself. Users can put the old hard disk back in, provided they've not reformatted it for some other purpose, so all is not lost. Sony have apparently told gaming website CVG that 'The information available to our Consumer Services Department does not suggest that this is a problem PlayStation owners are likely to experience when upgrading the HDD with 3.41 update.' This seems to fly in the face of the currently available information — although whether or not this statement was issued by Kevin Butler is unclear. Either way, PS3 owners encountering this problem will likely have to wait a few days for a fix and use their old HDDs for now."

4 of 82 comments (clear)

  1. Old problem by phoenix0783 · · Score: 3, Interesting

    I've had this problem in the past. When I used a usb hdd instead of a thumbdrive, everything worked fine. Don't ask me why, though...

  2. Re:Just use a CD - that is the GENERAL way to do i by ect5150 · · Score: 2, Interesting

    No way man... I'm over there in the forums with this problem. I have tried CD-Rs, DVD-Rs, USB Drives, External HDD.. others have tried all sorts of variations, even people that have done this successfully in the past - everything comes up bupkiss for a lot of the new models if you had already installed the new firmware on the old HDD, and are just upgrading or replacing the drive. I'm lucky because my old HDD still works, but others old HDD crapped out - so they are stuck with a paperweight until this is sorted out.

    --
    I have never let my schooling interfere with my education.
  3. Re:What's up with companies lately? by adolf · · Score: 3, Interesting

    It's not just "these days." And it's not just mass-market gear.

    I can count on one hand the number of expensive products (think $40,000 to $800,000) that actually worked, as advertised and promised, out of the box. Everything else (I don't think I have enough fingers to count these systems) was broken, even if it'd already been around in production and use for more than a decade.

    Fortunately, these low-volume widgets are usually produced by relatively small companies, and it's not a completely harrowing experience to set up a conference call with their tech support, the engineer who designed it, and a responsible party (CEO or owner).

    But even at this price range, the first suggestion is always "You're doing it wrong." Which, sometimes, I actually am (I'm not perfect). Sometimes it's a software fix that needs put together, other times it's hardware. One time, we had to send a bunch of expensive PTZ cameras back (which were mounted on 100' towers) for fixes because their internal grounding structure was gorfed such that they kept blowing up without provocation.

    In another case, we had engineers from another country on-site for days at a time, fixing real problems that they were initially claimed were impossible. This was successful, thankfully, but once we got it all working correctly they killed the entire (years-old, generally stable, best-of-breed) product line. (WTF?)

    Disclaimer: I work with communications and control systems, not the IT stuff typical of Slashdot. My experience with IT things has been pretty good, but then we don't really ever use any non-mass-market IT stuff since we don't ever need to. I'd be interested in knowing if folks ever have similar problems with (say) low-volume/high-end Cisco or NetApp gear, or if my career is uniquely doomed to consist largely of making companies fix the stuff that they sold us.

  4. Patch vs Full fw image? by anomaly256 · · Score: 4, Interesting

    I notice the usual download for the 3.41 update is a PATCH image not a full image. Perhaps the problem is people aren't putting a FULL 3.41 image on their usb sticks? Just an idea..