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Some LA Coffee Shops Are Taking Wi-Fi Off the Menu

As New York is putting Wi-Fi on wheels, reader Hugh Pickens notes a counter trend in Los Angeles coffee shops. (We remarked on a similar backlash in Seattle in 2005.) "Coffee shops were the retail pioneers of Wi-Fi, but Jessica Guynn reports in the LA Times that now some owners are pulling the plug after finding that Wi-Fi freeloaders who camp out all day nursing a single cup of coffee are a drain on the bottom line. Other owners strive to preserve a friendly vibe and keep their establishments from turning into 'Matrix'-like zombie shacks where people type and don't talk. 'There is now a market niche for not having Wi-Fi,' says Bryant Simon. After Dan and Nathalie Drozdenko turned off the Wi-Fi at their Los Angeles cafe, the complaints poured in, but so did the compliments: Lots of customers appreciated a wireless cup of joe at the Downbeat Cafe, a popular lunch spot in Echo Park. 'People come here because we don't offer it. They know they can get their work done and not get distracted.'"

2 of 312 comments (clear)

  1. Re:Fee Wi-Fi are a drain on the bottom line? by 91degrees · · Score: 5, Informative

    Less of a problem. Bandwidth is cheap. Non-paying customers take up valuable table-space.

  2. Re:They just need to treat it like it's a privileg by rotide · · Score: 5, Informative

    Entirely agree. They should lock the wifi and your receipt comes with a code for a free 30/60 minute wifi key. They do this at the local Burger Kings in my area. Wifi is free, but you have to purchase food to get a limited amount of time to use it. The problem here is the trading/asking for receipts. I guess the local Burger King does this right too, they only print the code on the receipt if you _ask_ for it. It's sort of like asking for no pickles on your sandwich, there is no charge or deduction, just a note that you want no pickles.