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BFG Tech Sending Out RMA Denial Letters, 'Winding Down Business'

Posted by timothy on from the at-least-that's-a-good-excuse dept.

SKYMTL writes "Once one of NVIDIA's primary board partners, BFG Tech has now officially started denying RMA requests for their supposedly 'lifetime warranty' graphics cards. According to a letter from BFG, they are '...winding down business' and are 'unable to replace' any non-working product. A sad turn of events for the thousands who bought BFG's graphics cards and power supplies."

6 of 327 comments (clear)

  1. Whose lifetime? by line-bundle · · Score: 5, Insightful

    My lifetime?

    The product (estimated) lifetime?

    The company lifetime?

    The receipt lifetime?

    Always check which lifetime they mean. Words are wonderful: there are so many definitions to choose from.

    1. Re:Whose lifetime? by black3d · · Score: 5, Insightful

      Independent of the original intention, most "lifetime warranties" are somewhat shortened by the company no longer existing, the receipt no longer existing, or the user (and in most cases, the only person who cared about the warranty) dying.

      --
      "The true measure of a person is how they act when they know they won't get caught." - DSRilk
  2. Sad to see them go by Local+ID10T · · Score: 5, Insightful

    BFG made good gear.

    --
    "You want to know how to help your kids? Leave them the fuck alone." -George Carlin
  3. Lifetime Warranties... by Anonymous Coward · · Score: 5, Insightful

    A "lifetime warranty" is for the lifetime of the product, not your lifetime.

    You'd think people would have figured that out by now. If the warranty doesn't have a specific period spelled out in terms of days, years, months, etc. then it's essentially worthless. All the company has to do is "end of life" a product, and voila! no more warranty. And when a company shuts down, the warranties are gone forever regardless.

  4. Re:details details by FlyHelicopters · · Score: 5, Insightful

    +1 to the above... If a company goes out of business, lots of people have a worse day than me with a video card... How about all the employees out a job to start...

  5. Legality? by Renraku · · Score: 5, Insightful

    Is it actually legal to sell someone a product with a warranty and then refuse to fix it because business is winding down? Don't closing companies have to keep a certain amount of money for problems like this? Can I put a lien on their property if they fail to meet their contractual obligations and I'm shorted money because of it?

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?