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Leaders Aren't Being Made At Tech Firms
theodp writes "In this article Vivek Wadhwa laments that short shrift is paid to management training these days at many high-tech firms. You can't be born with the skills needed to plan projects, adhere to EEOC guidelines, prepare budgets and manage finances, or to know the intricacies of business and IP law, says Wadhwa. All this has to be learned. Stepping up to address the problems of 'engineering without leadership,' which may include morale problems, missed deadlines, customer-support disasters, and high turnover, are programs like UC Berkeley's Engineering Leadership Program and Duke's Masters of Engineering Management Program, which aim to teach product management, entrepreneurial thinking, leadership, finance, team building, business management, and motivation to techies."
I agree. Computer technology changes every 5 years and we are now expected to keep pace with the latest technologies on our own time, I think the same is expected with management skills. In a sense, these skills are easier to develop because the required skills aren't changing as fast.
With the computer skills, I have to learn the new technologies on my own if they aren't being used at work yet. With management/leadership skills (project planning, budgets, IP law...), they are obviously being used at every company and there are more chances to learn (insert bad management joke here).
Most good managers are overworked and there are opportunities for on the job training. Do some research, read some books, and then ask your boss to take one thing off of his plate. Start small and build from there. Note: A bad boss will be unwilling to give up responsibility for fear of you showing him up and taking his job. A good manager/leader will is interested in developing those under him and realizes that you doing a good job reflects well on both of you. A good manager doesn't have to worry about you taking his job. He should be moving up (not sideways) anyway.
Some good places to start training are:
1) Agile development: By definition, SCRUM masters come from the development team, not the business/management team. This is a good intro to management & leadership skills, and the Sprint Demos give you good opportunity to communicate with the business and management teams.
2) Scheduling: In a non agile environment, this means owning the Pert chart. In agile, it might mean helping prioritize the product backlog and contributing to ROM estimates.
3) Customer Satisfaction: Sometimes product maintenance (bug fixes) can involve lots of customer interaction. Making unhappy customers happy is a useful skill that will get you noticed.
4) IP Law: Reviewing existing patents for conflicts is a boring job. Sometimes the legal team creates a huge list of patents where half of them can be dismissed right off the bat. Maybe you can take a first pass at the patent review and just summarize your thoughts in an Excel spreadsheet with High/Medium/Low priorities so that other managers can focus on the high priority ones first. This will give you insight into the whole process and a foot in the door.
5) Interviewing: Any potential candidate should be reviewed by multiple people. Not just the boss. Again, read some books and do some research on good interviewing techniques first. Then see if you can participate in interviewing candidates. This area can be tricky because your interviewing style might conflict with your managers. He may not like your style, but that doesn't mean you are wrong. You will probably handle the interview differently depending on whether you are doing it with your boss or not. I suggest the 5 Why's style here. As a new interviewer, your opinion will matter less. If you use the 5 Why's then you will have much more detailed facts on why the candidate did what he did in a certain situation - your comments will be based less on your opinion and more about what you got the candidate to say. During the candidate review after the interview, someone may bring up a scenario that the candidate discussed and say he did the right thing. You will be able to go 3 levels deeper into the decision process used by the candidate to verify if this is actually true.
These are good places to start. I don't think you will get much finance/budget exposure or deal with any equal opportunity issues if you are not a manager. On the leadership side, there are always changes to exercise your skills as a mentor and leader without having the official title. This is just part of doing your job.
My God, how did we ever survive, much less built some amazing technology before this great mind discovered we are not "making leaders" today. We are not making leaders, or are the leaders focused in the wrong direction. IBM, HP, Wang, Dec, Microsoft, Apple, yes even Google started small and grew because their "leaders" did not focus on the next month, the next quarter, but on a long term vision of what they wanted their company to be in the market. In my thirty years in this IT industry I know of only two managers that understand that if you manage the people, they will manage the project. The rest managed the budget, the project and never took time to understand the resources they had. Whet these new classes should re-teach is the art of managing people so they become a positive, motived work force and not indentured labor.
Life is a great ride, the vehicle doesn't matter
Careful with the broad brush, there. I've met MBAs who were well-trained to run a business, and I've met others who just got their ticket punched from a "name brand" school who were somewhat worse than useless.
-jcr
I haven't met any of those people. The good MBAs that I HAVE seen have an MBA pretty much as an afterthought. They were already good managers that came up from a different background. Engineering, IT, something like that.
The rest can often negotiate well and make decent business decisions but the majority of the problem with them is they think management is everything and that they don't have to listen to their employees, even when the employees are saying "Listen, theres a bridge up ahead thats only half done. At the rate you're going, when you get to it, you're going to smash into the cliff wall on the opposite side of the gap"
Often the MBAs will feel their authority is being threatened by something like that as well because in a good amount of cases their underlings are smarter than they are, if not as well trained in powerpoint. In this case the MBA over reacts to something small that someone brings to their attention, and next time it just doesn't get brought to their attention, then the MBA blames worker X and moves up the ranks.
I've met an MBA who moved up the ranks at a fairly large corporation this way, he wasn't at the top at that point, but very close to it and by all indicators going to get it when the opportunity arose. He knew almost nothing about his companies product. I don't mean knowing technical details, though at that point he should have been able to answer a few technical questions well enough to at least satisfy the average joe, but basic functions of the product.
The CEO of that company on the other hand had a technical background and could answer almost anything you wanted to know, and that is largely responsible for its success. I'm shorting stock in the company if I hear he's leaving.
There are outliers of course, I think I may have met one a year or so ago but its too early in his career to tell. The SNR is just so bad that I haven't met the folks you are talking about.
In my experience, leadership isn't something which can be taught, anymore than integrity and strength can. Sure you can help somebody develop those skills, but at the end of the day, it comes from someplace within.
People tend to follow me for the simple reason that I'm not scared of really anything, but haven't lost my respect for the dangers out there. I'm willing to take responsibility for the people that are following my orders and willing to tell people to screw off when I have the need to do so.
The absolute worst thing that a leader can do is flip flop and fold on a subordinate following orders.
The technical skills can all be taught, pretty much anybody willing to put in the time and effort can learn them, same goes for the laws applicable to the situation.