Slashdot Mirror
American Business Embraces 'Gamification'
Hugh Pickens writes "JP Mangalindan writes that for years psychologists have studied what makes video games so engrossing — why do players spend hours accruing virtual points working towards intangible rewards and what characteristics make some games more addictive than others? Now, companies are realizing that 'gamification' — using the same mechanics that hook gamers — is an effective way to generate business. For example, when Nike released Nike + in 2008, it 'gamified' exercise. 'Place the pedometer in a pair of (Nike) sneaks and it monitors distance, pace and calories burned, transmitting that data to the user's iPod. The Nike software loaded on the iPod will then "reward" users if they reach a milestone,' writes Mangalindan. 'If a runner beats his 5-mile distance record, an audio clip from Tour de France cycling champ Lance Armstrong congratulates him.' In addition, users can upload their information, discuss achievements online with other users, and challenge them to distance or speed competitions. The result: to date, Nike has moved well over 1.3 million Nike + units."
You're probably not the only one on Slashdot. To the semi-mythical average Joe, those achievements probably seem like some sort of triumph over the incomprehensible computing device, while a slashdotter is more likely to recognize it as merely a subroutine in the code triggered by some arbitrary numbers.
I wonder if adding "achievements" to other types of software might be useful, though, to help counter computerphobia. "Congrats, you have typed 50,000 words in your Word Processor." "Achievement: 20 different programs executed." "Opaquemastery: you have successfully shoved more than fifty elements into a single PowerPoint slide!" :)
Way ahead of you.
http://live.gnome.org/OMG
https://projecthamster.wordpress.com/2010/08/18/gnome-achievements-the-alternative/
Funny may not give karma, but +5 Informative never made anyone snort coffee out their nose.
"Am I only the one who doesn't need a pat on the back every 5 minutes in order to enjoy something or derive satisfaction from it?"
No, while the vast majority of individuals out there enjoy praise as a motivator, a subset enjoy snark and haughty comments to provide their motivation.
Then again, some us prefer both.
A few years ago, Microsoft Research Labs created a "game" add-on for Word, Excel, and PowerPoint that turned training and using the software features into a bit of a game.
Basically, in challenge mode it gave you some task to perform with an example (such as "Turn on columns and add a vertical line"). When you got it right, you got points.
And in regular mode, the more features of the app you used, the more extra points you got.
A few other twists let you get points for repeating tasks a few times, doing them quickly, using shortcut keys, etc.
And to wrap up it all up, you could post your scores to Facebook automatically and "compete" with your friends.
Everyone I've shown it to really likes it, and it's totally unobtrusive during your normal work unless you're in Challenge Mode.
-David
Am I only the one who doesn't need a pat on the back every 5 minutes in order to enjoy something or derive satisfaction from it?
"Congratulations! You survived a bird looking at you! Achievement unlocked, 10 points!"
If you truly feel this way, there's probably something wrong with you. If you just don't feel this way about, say, Farmville, but do feel it about other things (and probably don't realize that you do) then you're merely normal and not paying attention.
"Gamification" is a fuzzy description of operant conditioning. Anything with a bit of intelligence (dogs, parrots, maybe even sheep, and certainly humans) are wired to get a little jolt of pleasure after successfully negotiating a crisis situation. It's how we learn. What games do is short-circuit this by providing lots and lots of crisis situations, and providing the player with ways to get through them and win, and get that little burst of success-feeling. Some people are seriously susceptible to this kind of shenanigans and spend all their time enjoying their imagined success at Farmville. Others do the same thing climbing the corporate ladder and running companies. In that case, of course, it's not imagined success, it's the intended result of how we're wired, operating in a complex social environment. In any case, it's an essential system for learning in humans, and while it sucks that people are getting really good at twisting it to manipulate other people, it's still vitally important and ubiquitous.
Nostalgia's not what it used to be.
Be honest, you've been checking back every five minutes to see if your post is +5 Insightful yet...