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Defending Self In a Case of On-Line Identity Theft?

SoccerDad41 writes "I am a systems administrator for an Indiana-based bricks-n-clicks retailer currently suspended because an unscrupulous typosquatter stole my name and registration information for his/her fraudulent domain registration. My company hired a third party service to protect their trademark by identifying and terminating infringing web sites. The third party identified a domain name, performed a WhoIs lookup & issued a complaint in compliance within ICANN's rules. This was presumably all reported back to our Legal department and it was noticed that the name on the domain registration matched mine. I have a locally uncommon ethnic last name so an immediate connection to me was made & although I protested my absolute innocence in the matter, I have been suspended on grounds of violating non-compete policies pending proof that it isn't me. The fraudulent domain registration was made with a different registrar (let's call them Registrar B) than the one my company uses (let's call them Registrar A). The public parts of the registration information at Registrar B match pretty exactly those of my legitimate domain registrations at Registrar A, including Registrar A's mailing address and phone number. The only things left out in the mailing address are the reference to a domain name and ATTN: Registrar A. Of course the anonymized email address differs as well. Surely I'm not the first in the Slashdot community to find myself in this situation. I'd like to avoid incurring the cost of a lawyer but I am intent on maintaining my good name and continued employment. What are my rights and responsibilities in this matter? What is my best course of action? How did you resolve this issue? How can I prove it's not me?"

29 of 390 comments (clear)

  1. Uh, what? by Anonymous Coward · · Score: 5, Insightful

    See a lawyer.

    1. Re:Uh, what? by Xiph · · Score: 5, Insightful

      as many will presumably say: See a lawyer.

      While slashdot can give you eggcelent legal advice, It'll hit you in the face that you don't play dice with the important parts of your life.

      So please mods, don't put redundant to the people who say "Get a lawyer"

      --
      Blah blah sig blah blah blah irony blah blah
    2. Re:Uh, what? by Anonymous Coward · · Score: 5, Insightful

      if you had any sense you would have started acting terribly emotionally damaged. Fake a suicide attempt. Find a friendly doctor to certify you depressed. Disappear into the wilderness on camping expeditions (so that you can have fun in an environment where it will be difficult to trace you) etc. etc.

      You are an asshole. It is people saying shit like you do that make people so cynical about people who have real mental health problems. Many people do not help friends, family, etc., because they assume people are faking and are trying to be manipulative when they talk about suicide or make suicide attempts. And the reason they think that way is because when non-depressed people talk about suicide, they typically talk about how they can use it to game the system.

      So screw you. People die because of your cynicism.

    3. Re:Uh, what? by russ1337 · · Score: 4, Funny

      I think this IS his lawyer. A lawyer who has no idea about domain registrations so asked slashdot.... by pretending to be the client...

    4. Re:Uh, what? by nbauman · · Score: 4, Insightful

      as many will presumably say: See a lawyer.

      While slashdot can give you eggcelent legal advice, It'll hit you in the face that you don't play dice with the important parts of your life.

      When you do see a lawyer, you need to know two things: The law and the facts.

      The facts include the details of how domain registration works. The lawyer may not know that. Readers of Slashdot may well know important information about domain registration that the lawyer can't easily get and would need to make the best decision about this situation.

    5. Re:Uh, what? by commodore64_love · · Score: 4, Interesting

      >>>Why should they invent an excuse or lie?

      They did it to me. I was signed to a 6-month contract, but the company suddenly decided to cut costs by getting rid of half the staff. Since I was only 1 month into the 6 month contract, they invented a bunch of lies: "You eat too much food at lunch time," and "You showed up late for the 11 o'clock meeting [even though I was there at 10:55]," and "You charged 45 hours when you were not given permission [even though just one week earlier the boss said we could go upto 50]."

      They had to Lie to make it appear I had broken the terms.
      Otherwise my termination would have been a breach of contract.
      (BTW don't ever work for Rockwell Collins in Iowa; they treat you poorly.)

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    6. Re:Uh, what? by Toonol · · Score: 4, Insightful

      I *am* a lawyer and I have no idea what an "effective and brutal libel" attorney is. And I'm pretty versed in defamation law. In fact, I'm published on it.

      You're being deliberately obtuse, which may be a good skill for you to possess in the courtroom, but not on slashdot. An "effective and brutal libel" attorney is a libel attorney that is effective and brutal. This isn't a legal term; this is English. You need to be able to read and parse both.

      You're completely correct that the OP needs to go talk to a lawyer. Slashdot, at most, might provide some technical clues to tracking down the real culprit.

    7. Re:Uh, what? by tomhudson · · Score: 5, Informative

      my advice, of course, is go to talk to a lawyer.

      You claim to be a lawyer, and your advice is:

      1. self-serving
      2. expensive
      3. stupid as sh*t
      4. not a solution

      He "owns" the domain. Since it has his contact info, he can get the domain into his boss's hands in 1 day. Since he is the official owner of record, all he has to do is tell them he wants the domain transferred to the company, and that the email address is inaccurate. They will ask him for proof of identity. He sends them, either by email or by FedEx, a copy of his drivers license, which has the right name and address on it, and they initiate the transfer.

      Since he's also the official "owner", he can also ask for "his" billing info and what the email address on record was. It's not like the scammer will sue for identity theft.

      End result? The employer has the domain, the scammer is out a domain, and he gets the billing info and email address quickly, all for the cost of a pizza. If the email address is for some place in China, and the cc info is stolen, then the only people unhappy are the scammer and the lawyer who didn't get a 4-figure retainer and manage to churn it into a 5-figure lawsuit.

      That's 2 scams for the price of one. Stupid lawyers, trying to make everything into a lawsuit. Shakespeare had it right.

    8. Re:Uh, what? by sjames · · Score: 4, Insightful

      When hiring any professional, it helps to know enough to decide if they know enough.

  2. Retain Shaggy as Counsel by Anonymous Coward · · Score: 5, Funny

    Say it wasn't you.

  3. Begging the question by Anonymous Coward · · Score: 5, Insightful

    I am sorry you are in this unfortunate situation. However, you have begged the question, and ACCEPTED AS FACT that they presume you guilty and that YOU MUST PROVE YOUR INNOCENCE.

    That's not how it works.

    Please in writing request a meeting with your boss and the corporate counsel.

    Explain simply these NONTECHNICAL FACTS:
    1. You have done nothing to violate your terms of employment, your noncompete, or other agreements.
    2. If the company has PROOF that YOU did it, it is THEIR responsibility to show it.
    3. Until they do so, you want your job and pay FULLY reinstated.

    Offer them a concession:
    If they fear you MIGHT be a risk, they can PAY YOU, put you on a PAID BREAK until it is resolved.
    Additionally ONCE they do so, you ARE WILLING to help them figure it out.

    If they ask you a bunch of stupid questions like:
    1. Why wouldn't you want to clear your name?
    2. Why won't you volunteer information?
    3. Can we search your home/hard drive/etc?
    4. When did you stop beating your wife?

    BE POLITE, BE RESPECTFUL, and tell them you ARE willing to be cooperative, but FIRST they must
    restore the rights of yours they have trampled (job, pay, respect), and after that you will help them but
    you will not give up your CIVIL or CONSTITUTIONALLY or LEGALLY protected rights to do so.

    You don't need a lawyer for this unless they insist on not giving you job/pay back.

    In that case, hire a lawyer and you'll be happy to find many who will take a case like this on contingency.

    Innocent until proven guilty.

    Never give up your right to be innocent by begging the question of "But why am I suddenly guilty."

    E

    1. Re:Begging the question by cptdondo · · Score: 5, Informative

      Get a lawyer first. There's all sorts of things you can say that will screw you. Don't go talking to your employer without talking to a lawyer first.

      I say this as a former business owner; the first thing I would have done as your employer is consult our attorney about the situation. If you request a meeting, chances are they will have corporate counsel there. I would have been acting on legal advice; so should you.

      GET A LAWYER!

    2. Re:Begging the question by dougmc · · Score: 5, Informative

      "Innocent until proven guilty." ... only in criminal cases, and even then it's only "*presumed* innocent until proven guilty".

      Fair or not, the best possible advice for this situation is to get a lawyer.

  4. If you absolutely cannot hire an attorney... by crankyspice · · Score: 5, Insightful

    Grab a Nolo book or two (check your library, or www.nolo.com), file a "pro se" lawsuit against John Does 1-20, and via that lawsuit subpoena the domain name registrar. Get everything they have, IP address(es) used to register the domain (i.e., load the website), etc. Get records from wherever the site was hosted. Get ISP records corresponding to the IP addresses in use by the person/people who registere the domain name / set up the website. Etc. Document, document, document. Then summarize it in a memo to your employer, citing to the documents you've uncovered (include them as labeled exhibits, e.g., "As you can see from the Billing Information Statement ("Billing"), attached hereto as Exhibit A...")

    And then, as long as you're already wet, go swimming. If you can come close to identifying these asshats, amend the complaint and sue 'em. (Service might be tricky, but if you can satisfy the diligence requirement, most jurisdictions will allow substitute service by publication. Then go for the default judgment... Satisfying it will likely be impossible, but having a civil judgment in your favor can't hurt your attempts to remain employed and clear your name.)

    Disclaimer, I am a lawyer, but I am not licensed in Indiana, this is not legal advice, this does not create an attorney-client relationship.

    --
    geek. lawyer.
    1. Re:If you absolutely cannot hire an attorney... by 93+Escort+Wagon · · Score: 4, Funny

      ... this is not legal advice, this does not create an attorney-client relationship.

      And these are not the droids you are looking for.

      --
      #DeleteChrome
    2. Re:If you absolutely cannot hire an attorney... by Kuo-Cheng · · Score: 4, Insightful

      Not legal advice? By virtue of what -- not advising any particular action? Not being about legal matters? It makes you wonder. (This is not sarcastic rejoinder.)

    3. Re:If you absolutely cannot hire an attorney... by AK+Marc · · Score: 5, Informative

      A lawyer has responsibilities to anyone they provide legal advice to. A hypothetical "If I were in your situation" answer is, de facto, legal advice. However, stating "this is not legal advice" makes it not meet the legal standard of being official legal advice, and thus he doesn't have the same responsibilities to the person asking the question as if he was an actual lawyer. That and giving actual legal advice in a jurisdiction one is not licensed to practice in could be illegal. And a non-lawyer giving legal advice is not actual legal advice, as they aren't a lawyer and unless they present themselves as one, it is not considered legal advice.

  5. STOP. GET A LAWYER. by topham · · Score: 4, Informative

    GET A LAWYER.

    Any further action on your part may be detrimental otherwise.

  6. Re:Don't talk to anyone. by sdnoob · · Score: 4, Insightful

    A good lawyer is worth their weight in gold

    better check your calculations....

    weight of lawyer: 200 lbs
    weight of lawyer: 2,916.67 troy ounces
    price of gold : $1,246.72 USD per troy ounce
    worth of lawyer : $3,636,270.82 USD

  7. Lawyers. by Essequemodeia · · Score: 4, Insightful

    All lawyers are assholes until you need one.

  8. Really odd circumstances by BufferArea · · Score: 5, Insightful

    Your id was stolen by someone to create a website that infringes on the trademark for a company that you work for? First, it's odd that somebody would steal your identity for the purpose of creating a website. But secondly, the website is one that infringes on the trademark for your company. And then your company actively looks for violations on this stuff? I think somebody wanted you fired. Possibly it is your own company - after all, they didn't need much 'proof' to suspend you, did they? If your company is big enough to have a legal dept, it seems they can afford to be (and should be) a little more thorough. Hire a lawyer.

  9. Re:Contact the registrar. by rainmouse · · Score: 5, Insightful

    Identify yourself and take control of the domain name.

    This seems rather risky without legal consultation. It could be used to further incriminate you.

  10. How do we know... by pongo000 · · Score: 4, Interesting

    ...that it wasn't you? Seriously, folks: Maybe this individual is guilty as charged, and he's asking us about ways to defend his actions, or how to create a web of plausible deniability. Think about it: If this situation really happened to a truly innocent party, with looming consequences of job loss (especially in the current economy), don't you think said party would seek the advice of counsel before airing out his laundry on /.?

    I know some of us are always willing to lend a hand to a fellow geek, but sometimes I have to shake my head at how quickly some of you jump to defend an individual who claims to be innocent, framed, whatever.

  11. Get A Lawyer! STAT!! by BlueStrat · · Score: 4, Insightful

    Consulting a lawyer is the only sensible thing to do at this point. Of course if you really want to go out in a blaze of irony, you could also register another domain in the head of HR's name or the CEO's name just as was done to you. :D

    Strat

    --
    Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
  12. You kidding with us, right? by pongo000 · · Score: 5, Insightful

    I'd like to avoid incurring the cost of a lawyer but I am intent on maintaining my good name and continued employment.

    Right...so let me get this straight: You stand a good chance of losing your job, affecting your life and your family's well-being, and you're too cheap to hire a lawyer? I'm sorry, but you really have your priorities out of whack if you think posting your woes on /. is time well spent.

  13. Forget the lawyer - you're hosed. by tomhudson · · Score: 5, Insightful
    This is civil - not criminal. All the lawyer will end up doing is costing you more money to tell you something you already know - U == Screwed!

    The lawyer will tell you basically that, unlike criminal cases, where you have to be shown to be guilty beyond a reasonable doubt, that in civil matters, the indicators of your innocence have to be more than the indicators of your guilt.

    It's called "the balance of probabilities." So far, the balance of the probabilities, based on the "evidence", is all in their favour.

    You've already told them you didn't do it. Your best option now, unless you live in a jurisdiction that isn't "at will", is to conserve your resources while you look for another job. If this were a small enough business that the people around you would find it totally out of character for you to do this, you wouldn't be in this situation right now - they would have believed you. As it is, they don't, and worse, they can't afford to back down at this point.

    Pick your fights. You've told them you didn't do it - now tell them you're not comfortable working for a place that calls you a liar and you want to discuss a severance package that includes an agreement that you were RIF'ed if anyone should ask for references. Because even if you prove you didn't do it, your job there is history, and at some level you know this is true. Besides, do you want to work for a place that calls you a liar and a crook?

    I'm not being mean here, even though the tone might come across as such - it's because you really need a bucket of water (or a brick) to the face to make you realize that you're in a no-win situation. It's the same "wake up and smell the coffee" advice I'd give to my closest friends if they were in the same situation. It sucks, but so does life in general. We can't change that, but we can change how we react to it. We can either stew on it, and let it turn into acid that eats through our guts and permeates our life and our personality, or we can move on.

    We all know people who, a decade later, still won't stop talking about someone who screwed them over at EVERY occasion. Try it - go on a dinner date with someone who's divorced - sometimes it's like their ex is sitting at the table with you ... you want to say "you're obviously not over them. Maybe you two should get back together if you like arguing about each others actions so much. Call me when you're really single."

    This is the same situation. Nobody, not a lawyer, not anyone on slashdot, can change what's happened. What we can do is give you the encouragement to help you deal with the situation in the most efficient, least destructive, way, both professionally and personally, and help you rebuild. The lawyer won't do that - their first interest is $$$. Before it's finished, this case will cost you a minimum of $20k, and probably a lot more.

    If you can handle the legal stuff yourself, my advice would be a bit different, but not by much. Some things it's just best to agree to disagree, tell them that you've thought about it, and when they find the culprit, you'd like to be kept in the loop, that you won't use that info to hold them responsible, and if there's anything you can do to help, just call, and that you understand they're only trying to protect their business and the other employees, and then move on. You'll keep your respect and earn theirs. It's a small world. You never know, they may call back in a few years with good news - you should keep that door open.

    I've had bosses who are dicks - even after I've quit, I tell them that if there's a problem, call me. They might be too proud to admit they made a mistake, but the smarter ones are not too proud to take my advice when they're stuck, and I'm not too proud to refuse to help them.

    1. Re:Forget the lawyer - you're hosed. by tomhudson · · Score: 4, Insightful
      If he is under suspension, and not getting paid, he is free to look for work elsewhere, provided he respects any non-compete. He might as well start his job search as soon as possible, because with the current economy, it's going to be a long one.

      Now is also the best time to negotiate - the longer this is not addressed, the more set in stone everything becomes.

      A lawyer cannot show him he was wronged by the company - the company has acted legally. The party who wronged him was the scammer. The company has no legal liability for the acts of any 3rd party they don't have a business or contractual relationship with.

      Eventually, either the domain is going to be used, or abandoned.

      The public parts of the registration information at Registrar B match pretty exactly those of my legitimate domain registrations at Registrar A, including Registrar A's mailing address and phone number. The only things left out in the mailing address are the reference to a domain name and ATTN: Registrar A. Of course the anonymized email address differs as well.

      So he sends, by snail mail, a notice to the registrar telling them that the email address information is not valid, and to please transfer it to his soon-to-be former employer, along with a copy to his former employer. The registrar will ask for government photo id confirming his mailing address and name, and transfer the domain. What's the big deal? No need for a lawyer.

      What happens after that is anyone's guess, but the employer doesn't have to take him back, since this doesn't prove that someone else registered the domain. My advice stands - cut your losses, because there will always be suspicion, and the next time something happens, guess who the #1 suspect is going to be.

      None of this requires a lawyer, just common sense, and the cost of a couple of registered letters and a few photocopies. The well is poisoned. If he does what I suggest, he will be seen as acting in good faith, but that is all that can be done. No lawyer will be able to "prove" anything - that's simply not their job, and in this case, probably not possible anyways, so he'll be blowing between $20k and $50k for nothing.

      It's like a bad marriage - who cares who's right? The relationship is over, it's too poisoned to recover from. Sure, you can spend a ton of money "proving" you're right. All that will get you is more debts. Lawyers love this - people spending hundreds of dollars an hour arguing who gets custody of a half-empty bottle of dish-washing detergent (true case that finally caused one lawyer to decide to quit family law altogether).

      Like I said, pick your battles. It's not YOUR $20k-$50k to prove nothing. My way, at least the domain confusion is ended. A lawyer wouldn't think of that, and would charge a 4-figure retainer before even sending the registered mail.

      Pick up the biography of any famous retired lawyer who can speak honestly - they'll tell you that lawyers are for the most part lazy, stupid, unprepared, and greedy. Or search for "lawyer billable minutes scam".

  14. GET.A.LAWYER.NOW. by Steeltoe · · Score: 4, Insightful

    Problem: His company now sees him as a liability. Anything he does with this domain can backfire ten times. He claims nothing to do with the domain, so he should have nothing to do with it at all.

    DO NOT DO ANYTHING RIGHT NOW BUT GET A LAWYER!

  15. Re:Gain control and terminate by echucker · · Score: 4, Insightful

    If he terminates, that is proof in the company's eyes that he registered it in the first place. Then he'll be handed a little box to put his stuff in, and get walked to the door.