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Haystack and the Myth of the Boy Wizard
Jamie sent in an interesting writeup about
The Myth of the Boy Wizard. No, it's not about Hogwarts, but rather about Haystack and its creator, Austin Heap. Last summer the media covered the programmer, the software, and its supposed effect on Iranian censorship. But as is often the case, truth is less interesting than reality. What happened is that the story managed to press some magic buttons, and the media ran with it. This one is worth a read.
The problem is then the people in management don't understand it so they force the tech people to "dumb it down" to the point where it becomes essentially false. For example:
Cookies can store data about where you have been and what ads you have seen. Therefore, cookies can be used to track you.
Soon becomes:
Cookies track data about people.
Eventually becomes:
Cookies are a privacy threat.
Which gets read by the masses as:
Cookies are viruses.
Taxation is legalized theft, no more, no less.
But the problem in this case isn't with engineers that don't know tech, it's with journalists that don't know journalism. Consider what the article's author asked Newsweek:
There John Graham-Cumming hits the head right on the nail: they spoke only to Austin Heap and failed to get a second source. That isn't a failure to understand tech, that's a failure to understand Journalism 101.
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Even the journalists that focus their entire career on tech subjects often don't gain any appreciable expertise in the field. Besides, journalists aren't meant to be experts, they're meant to know exactly enough that they know when they should be asking questions. That usually isn't that much but for whatever reason (maybe they don't want to look stupid, maybe they don't want to appear to be dumbing down the article) journalists are quite reluctant to do so when it comes to technology issues.
I'm one of those tech journalists. You're right that the job is to ask questions, even when they sound stupid.
The simple solution to getting your facts right (the Principia Mathematica of journalism, as it were) is to check your facts with an independent expert in the field (preferably more than one).
There are single-source stories and multiple-source stories. If a dermatologist claims at a scientific meeting or in a journal article that his method cures baldness, I want to call another dermatologist who treats baldness and get his reaction. Even if the first guy is basically correct, the second guy can usually add some important qualifications. In the ideal situation, after I've interviewed 3 or 4 experts, I usually have a reasonably good understanding of the story. Then when I talk to the *next* expert, I can usually ask him really good questions. I may not be able to get the truth, but I can get as close as humanly possible by deadline.
When I decide whether a news source is worth reading, the first thing I look for is whether they quote a single source, or get a reaction from a second source. Why should I waste my time reading an article that's wrong, when I can read an article that got its facts right? Why should anybody?
I once gave a journalism course and told my students to look up stories in the New York Times. For example, here's a science story http://www.nytimes.com/2010/09/14/science/earth/14fuel.html Did they just take the promoter's claims at face value, or did they check with an independent expert?
One of the magazines I worked for would pay me $50 extra for every additional source I interviewed, up to about 2 or 3 sources. That reflected on the quality of the story, and the effort required, pretty well.
The big problem today is that the pay for these stories has gone down. You used to have reporters on staff who could spend a full week working on a major story. Now newspapers have laid off half their staff and doubled up the work for the remaing staff. Freelance writers used to get $1,000 or more for a 2,000-word story that would take a week, and give them time to read the literature and interview a lot of people. Now they're lucky to get $500, and sometimes $150. You can't interview a lot of people for $150.