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Users Say Sprint Epic4G 3G Upload Speeds Limited To 150kbps

Miamicanes writes "Nearly everyone who owns a Sprint Samsung Epic 4G and has benchmarked its 3G performance has discovered that its 3G upload speeds are apparently limited to 150kbps. So far, Sprint has not officially acknowledged it as a problem, nor has it indicated whether this might be a firmware bug, a PRL issue, tower-related, or the result of a deliberate policy to cap 3G upload speeds. Regardless, the problem is causing widespread anger among Epic4G owners, many of whom have bitterly noted the irony of being charged a $10 surcharge so they can endure data transfers that are slower than they had 4 years ago (and a quarter of the speeds enjoyed by Evo owners on the same 3G network)." Cellphone networks are fickle beasts; can anyone out there with an Epic provide a counterexample?

11 of 138 comments (clear)

  1. Opps by QA · · Score: 5, Funny

    Epic fail

  2. from Sprint... by brxndxn · · Score: 4, Funny

    "Don't worry. We are slowing down the Evo speeds too and we will be charging them $29.99/month for wifi hotspot."

    --
    --- We need more Ron Paul!
  3. Re:What would you upload from a cell phone? by erroneus · · Score: 5, Insightful

    VOIP, Video Chat are good examples. There's more to the internet than files.

  4. Re:What would you upload from a cell phone? by Anonymous Coward · · Score: 4, Informative

    Movies and pictures shot with your phone. Runs into the 100 megabytes for a couple of small movies.

  5. Re:What would you upload from a cell phone? by Anonymous Coward · · Score: 4, Insightful

    Video. Most phones have cameras. You could upload directly to YouTube.

  6. A classic example of "what the market will bear." by erroneus · · Score: 5, Insightful

    So long as people keep paying their bills, the market is bearing this imposition. I am all but certain that this is another example of telcoms limiting and crippling their services rather than improving their infrastructure. AT&T taught the industry a hard lesson with their iPhone exclusivity deal. They burdened their entire infrastructure which was unprepared for the load. I am of the opinion that Sprint seeks to avoid the same. Additionally, as these handheld computers are getting phone network enabled, I suspect VOIP and other forms of internet communications will become more frequently used. So they will sell you a "phone" and you will in turn use it to bypass their business model? Not if they can help it.

  7. Re:A classic example of "what the market will bear by ledow · · Score: 4, Insightful

    I have to agree - don't "be angry" as a customer, phone them up and complain. If they won't do anything for you, cut the service there and then and tell them why. If they bother to argue about things, dig out your contracts, file official complaints, etc. But, ffs, don't just "get angry" on a forum they probably never read and don't care about while you're still paying your monthly fee. Damn well complain, move companies, terminate contracts, etc.

    This is the sort of thing you should realise while the contract is still fresh if it's important to you, so use the early get-out clause and introductory periods and get the hell off it. If you keep paying, it's really NOT that important to you. And if you entered into a cast-iron contract that you can't get out of (HIGHLY unlikely) for a service that you didn't bother to read up on, check terms, insist on minimum speeds, etc. then that's your own tough luck.

    I still can't figure out why people pay for shit that they don't want, and then complain about it.

  8. http://explainthefee.com/ by brenddie · · Score: 4, Informative

    Information about the $10 "4G tax" can be found in http://explainthefee.com/ . There's a new post about how to cancel service without paying ETF in case you want out

    --
    The best test environment is production. - Me
    chrome://browser/content/browser.xul
  9. Re:Insightful... by KingMotley · · Score: 4, Interesting

    Except that it's correct. When the iPhone was first released, the baseband code was misconfigured and it caused all iPhones to "scream" at the cell towers and the cell towers to "scream" back. This caused all other phones that weren't configured as such to start dropping calls. It was pretty well documented and there was quite a few stories on slashdot about it.

  10. ROM Bug by Cylix · · Score: 4, Interesting

    In the forum thread mentioned there appears to be a comment regarding the phone's firmware.

    Apparently, some guys over at xda developers uploaded the european rom and were able to get full bandwidth from the phone. Given the reception issues and other communication problems I'm going to say this is a badly cooked rom on part of the Sprint side. (Even more Epic fail).

    Now, at the moment this is completely unconfirmed and if you are an Epic fail owner I would suggest visiting their site to confirm.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  11. Re:A classic example of "what the market will bear by nine-times · · Score: 4, Informative

    Either you don't know what's going on or you're purposefully spreading misinformation. Virgin and Boost are Sprint. Cingular is AT&T. Really there are only 4 companies to speak of: AT&T, Sprint, T-Mobile, and Verizon. And it'll probably be down to 3 in the next few years.

    But these 4 companies don't compete very vigorously. If anything, the cost of SMS messaging leads me to believe they're coordinating.