Slashdot Mirror


Providing Wireless In the World's Most Dangerous and Remote Places

grcumb writes "The Economist magazine is running a brief profile of Digicel, a 'minnow' in the wireless telecoms market that has distinguished itself by setting up shop in some of the most unlikely (and dangerous) markets in the world, including Haiti and Papua New Guinea, whose capital, Port Moresby, has one of the highest murder rates in the world."

16 of 40 comments (clear)

  1. Most dangerous? by santax · · Score: 3, Funny

    I dare him to make a regular - wired - connection to my mother in law. Then they will know what dangerous truly means!

  2. Telecoms is supply-driven by grcumb · · Score: 4, Interesting

    Original submitter here.

    The point I find most interesting in all this is that Digicel succeeds by defying conventional wisdom about supply and demand. They simply create supply and trust local demand to rise. Here's the second paragraph of the original submission:

    "If you just focus on risk, you can't do a thing," said Digicel's billionaire president Denis O'Brien in a 2008 Forbes profile. But O'Brien's small-market revolution should teach us another lesson, too: Traditional economic analysis doesn't work when it comes to communications. Telecommunications is a supply-driven economy. If you build it — no matter where you build it — they will come.

    --
    Crumb's Corollary: Never bring a knife to a bun fight.
    1. Re:Telecoms is supply-driven by evilviper · · Score: 3, Informative

      Digicel succeeds by defying conventional wisdom

      Considering that TFA says they are $4.3 billion debt, and trying to take their profit out of $3 phone cards, I'm not so sure I'd say they are succeeding AT ALL.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:Telecoms is supply-driven by grcumb · · Score: 4, Informative

      Digicel succeeds by defying conventional wisdom

      Considering that TFA says they are $4.3 billion debt, and trying to take their profit out of $3 phone cards, I'm not so sure I'd say they are succeeding AT ALL.

      No, you're reading that wrong. Yes, they are carrying debts of $4.3 billion, but their operating profits are quite tidy. Almost all of the debt is capitalisation in new markets, which means their prospects are quite good, provided they don't do anything stupid.

      Digicel SIM cards here in Vanuatu are $US 5.00 each, and they currently have over 100,000 active accounts in a country whose entire population is only 235,000. I've seen some numbers about their call volumes and I can assure you that their national operations are profitable.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    3. Re:Telecoms is supply-driven by R3d+M3rcury · · Score: 2, Interesting

      The "dot-bomb" fails were a quest for market-share above all else. "If we build it, they will come, and then we'll figure out how to make money." That's why the "???" shows up in that particular business plan meme.

      Consider that it takes a big hunk of money to build a cell tower and connect it to the local telephone system. But actual operating costs are pretty low. So most of the money they make selling access is profit. Also, there aren't too many companies competing in these markets, so you can pretty much set prices as you want, based upon local conditions. Obviously, $70-per-month phone plans aren't going to work where the average person makes $700-per-year. But if you can talk 100,000 people into paying $3 per month (or 5% of their monthly income), that's $300,000 per month or $3.6 million per year. Again, with low expenses, that can be mostly profit.

  3. Digicel is in Tonga by Anonymous Coward · · Score: 5, Informative

    This post was made from a Digicel connection from my yacht (currently in Tonga).

    Digicel works better than some Pacific internet connections. It isn't fast, but no connections are out here. It is relatively affordable: eight hours of internet time in Tonga is ~USD15, while eight hours in French Polynesia is about EUR40 (USD55).

    1. Re:Digicel is in Tonga by RMH101 · · Score: 2, Funny

      You're posting from a yacht in Tonga? A million basement-dwellers salute you.

    2. Re:Digicel is in Tonga by tehcyder · · Score: 2, Insightful

      This post was made from a Digicel connection from my yacht (currently in Tonga).

      Taking a break from the champage, coke and hookers eh?

      --
      To have a right to do a thing is not at all the same as to be right in doing it
  4. interesting definition of billionaire by citizenr · · Score: 2, Interesting

    said Digicel's billionaire president

    hence Digicel's $4.3 billion debt

    --
    Who logs in to gdm? Not I, said the duck.
    1. Re:interesting definition of billionaire by DerekLyons · · Score: 2, Insightful

      Being a billionaire means you have billions of dollars worth of assets, the debt or lack thereof of a company you work for is utterly irrelevant.

  5. Re:danger by grcumb · · Score: 4, Informative

    How do they get wireless routers to operate in an environment filled with so much fear? I'd be dropping packets left and right. "Is that guy going to kill me?! checksum error." "That guy has a knife! No route to destination." Packet, packet, packet, pac--ARGH, THEY GOT ME!

    Heh, yeah. Here in Vanuatu at least one tower was dragged down by locals because of a land dispute.

    By and large, though, people tend to protect the things they value. This Forbes profile of Denis O'Brien reports that, during a period of rioting and looting in Haiti, people actually guarded the towers, because they saw Digicel as being on their side.

    --
    Crumb's Corollary: Never bring a knife to a bun fight.
  6. Fluff article by Alwin+Henseler · · Score: 2, Insightful

    I fail to see the 'unconventional' here - as if people in [underdeveloped country of your choice] don't want to talk to each other. Or somehow network effects or being able to connect to the rest of the world doesn't count, just because your cell tower is the first in the area.

    So you can't really say Digicel created such market(s) IMHO. It's more like the market did exist, and (by taking a big risk) they where the first to crack it open. Kudoz to them for having the balls, but that's about it. What it does show, is that (potentially) you can sell telecoms gear anywhere where there are people. And in a booming market, no less. Oh wait... news at 11.

    Likewise, the article's premise of 'build infrastructure & clients will come' is nonsense. Put cellphone network in the middle of the Atlantic, and all it will do is sink.

    1. Re:Fluff article by hjf · · Score: 2, Interesting

      I see it more as a matter of underestimation. Most companies only want to invest where they can be sure they will make a profit. Or better said, where they were supposed to make a profit (in case their business plan fails).

      I live in one of those economies where companies don't want to invest. Here in Argentina, only recently the XBOX360 has appeared in large retailers, only after Sony took the first step. Microsoft saw that Sony was selling the PS3 so they decided to bring the XBOX. But Sony didn't just decide to sell PS3s because they like challenges. No, they started selling them after online auction sites sold LOTS of PS3s (which they still do), and Nintendo attracted the casual gamer to the Wii.

      The problem is, both the 360 and the PS3 are priced at ARS3000, which is almost USD 800. One has to wonder why they can't offer the product as the same price as in USA. In fact, most online auction sites sell the consoles at half price (still making a huge profit). It's just that companies don't want to take risks, or they make wrong assumptions. For example, the console "for the third world" (Zeebo). What's the point of that? There's like 40 games for that piece of crap, why the hell do they even bother to develop that thing?

      Another story is what happened here with the Motorola Milestone (USA: Droid). We weren't going to get the update to Android 2.2 because "people here are not ready for that update", this was said by a CEO of Motorola for Argentina. WTF? A few thousands of angry tweets (#motoFAIL) and the Milestone (which goes for about USD 300-500 here, depending on your plan), and Motorola decided to allow Latam to get the upgrade to 2.2. I still don't understand that move. USA had the update, Europe and Asia will get it, but we weren't going to. Why? It's just software, it's already been developed, why don't release it here too?

      So you can see why some things you take for granted in the "first world" aren't even heard of here. Not only we get things 2-3 years later, we get them for 4x the price (even high taxes would count for only 2x the price). They get no promotion (I haven't seen any ads for the Milestone on TV), and are sold as luxury items. I think Motorola's plan with the Milestone was trying to force you to get the Milestone 2 (Droid X) because that one will come with Android 2.2 from factory. Me? I wouldn't buy that crap. After motorola tried to fuck me like that, I'm switching to something else. Also, we're starting to get digital TV on air (it began only a couple of months ago, with Brazil's derivative of Japan's ISDB), so I expect some Japanese sets (Brazilian versions) to start showing up here.

    2. Re:Fluff article by MaWeiTao · · Score: 3, Informative

      The problem is, both the 360 and the PS3 are priced at ARS3000, which is almost USD 800. One has to wonder why they can't offer the product as the same price as in USA.

      Companies don't arbitrarily decide to charge more for products, especially in a country with a lower standard of living than the US. Products are expensive because of taxes and import tariffs. Argentina has a 21% VAT. Retail goods are also subject to a 3% anticipated profits tax. Those are the ones I could dig up quickly. There are a variety of other taxes imposed on goods.

      For good or ill the US doesn't tax imported goods all that heavily. It's why imported products cost nearly as much as they do in the country of origin. If you're in a country where stuff costs twice what it costs in the US chances are it's the fault of your government.

  7. Interesting. by Leebert · · Score: 4, Informative

    I was just in Haiti over the weekend. On my prior trip in 2007, Digicel was everywhere. This time, it was Viola, and relatively little Digicel. My phone connected to Viola. In fact, Digicel wasn't even listed in the list of carriers on my iPhone when I checked. I was actually wondering if they still existed.

    What's striking about Haiti (and, from what I'm told from missionary friends, parts of Africa) is how many people have cell phones. People who don't even have electricity in their homes run around with cell phones. When you wander around the mission I was working at, everywhere you go there is a cell phone plugged in and charging. Viola even has charging stations at retailers in Port-au-Prince.

    1. Re:Interesting. by cerberusss · · Score: 3, Funny

      When you wander around the mission I was working at, everywhere you go there is a cell phone plugged in and charging.

      They do that. My workplace and recently my home got infested. The little buggers creep out and about, and sneakily insert their appendages into wall sockets. Sucking energy until their little metallic bodies are bloated, their tiny bars pulsing with power. I see them everywhere. They aim their tiny energy rays at my balls, slowly dehumanizing me. Yesterday, one started talking to me and I crushed it under my combat boots. I've been preparing. I'm ready for them. I'm going to kill each and everyone of them.

      --
      8 of 13 people found this answer helpful. Did you?