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UK's Two Biggest ISPs Rip Up Net Neutrality

Barence writes "The UK's two biggest ISPs have openly admitted they'd give priority to certain internet apps or services if companies paid them to do so. Speaking at a Westminster eForum on net neutrality, senior executives from BT and TalkTalk said they would be happy to put selected apps into the fast lane, at the expense of their rivals. Asked specifically if TalkTalk would afford more bandwidth to YouTube than the BBC's iPlayer if Google was prepared to pay, the company's executive director of strategy and regulation, Andrew Heaney, argued it would be 'perfectly normal business practice to discriminate between them.' Meanwhile, BT's Simon Milner said: 'We absolutely could see a situation when content or app providers may want to pay BT for quality of service above best efforts,' although he added BT had never received such an approach."

225 comments

  1. What's with this app horsedookie? by Pojut · · Score: 3, Insightful

    You know, not every bit of software is an app...I'm getting really tired of that term becoming so ubiquitous. You would think someone in such a position within a tech-centered company would know this (actually, on second thought...)

    1. Re:What's with this app horsedookie? by MoonBuggy · · Score: 2, Insightful

      Isn't it just short for application?

    2. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      "senior executives" - At a tech company, I assume they *may* have an understanding of the difference between an operating system and an application or a computer and a cpu. Unless they come from the marketing side. In which case I assume they *may* have an understanding of the difference between a computer and a rabbit.

    3. Re:What's with this app horsedookie? by Pojut · · Score: 1

      Etymologically, yes...but it's used (or at least is supposed to be used) to describe small applications downloadable to phones. I noticed it really take hold with Apple's App Store, although its been around longer than that.

      There's no written rule saying it can't be used to describe all software, but it pisses me off in the same way it pisses me off when someone says "put it on the floor" when they're standing in the middle of a forest, or call a truck a "car".

      It's wrong. It's WROOOONGGGG. /Cartman

    4. Re:What's with this app horsedookie? by Que914 · · Score: 2, Insightful

      I don't think that such is accidental, it's marketing. As we all know, there are legitimate reasons to shape traffic, i.e. VOIP is far more sensitive to latency that FTP. By calling everything an application they're hoping to confuse the legitimate traffic shaping described above with the crap that they're describing here. Technocrats aren't likely to fall for it but it will be very useful in confusing those with a vague understanding of the issues.

    5. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      No, it's not wrong. It's perfectly OK to call anything a user uses to perform an activity an app. This is the first time I've ever heard sometime talk about an app being only for cell phones. Weird.

    6. Re:What's with this app horsedookie? by IndustrialComplex · · Score: 3, Interesting

      There's no written rule saying it can't be used to describe all software, but it pisses me off in the same way it pisses me off when someone says "put it on the floor" when they're standing in the middle of a forest, or call a truck a "car"

      You must be angry a significant portion of the time if trivial things like that set you off. You are using the English language, it's a very flexibile language that allows for a wide variety of 'errors' while still conveying the intended message.

      Restated:

      You must be fuming a bunch if you make mountains out of molehills. English puts up with a lot of meddling. It can be bungled up and still convey the same meaning.

      --
      Out of modpoints but really liked a post? 1BDkF6TtmmeZ3yqXbz9yhdYVqRYnwFoXDj
    7. Re:What's with this app horsedookie? by Pojut · · Score: 1

      AUUUUUUUUUUUUUUUUUGH

      But seriously though, it's just a slow day at work :/

    8. Re:What's with this app horsedookie? by qubezz · · Score: 1

      "senior executives" - they will gladly whore out their network for a buck.

    9. Re:What's with this app horsedookie? by interkin3tic · · Score: 1

      The other exec used the word "discriminate," which to me seems like the bigger word choice gaffe. Granted, he avoided saying things like raping free speech, fucking over the little guys who can't afford our extortion, whoring your ability to access content out to the biggest spender, or comparing his own company to nazis, but I'd argue he probably didn't want point out that they intent to "discriminate." Seems like a bad PR move.

    10. Re:What's with this app horsedookie? by nine-times · · Score: 2, Insightful

      Yes, and it's been used as a short form of "application" for decades. The fact that Apple has made use of the term has gotten some people to use it conventionally to mean iPhone applications specifically, but I remember people using it to mean "application" long before (e.g. people talking about having a "killer app").

    11. Re:What's with this app horsedookie? by IndustrialComplex · · Score: 1

      AUUUUUUUUUUUUUUUUUGH

      But seriously though, it's just a slow day at work :/

      To be fair, I thought the same thing, until I remembered when I was getting angry at everyone calling MP3 players iPods and regular web served audio recordings as Podcasts.

      On a related note, ever notice how each company or organization will use a different term for a Powerpoint Presentation?

      Slides
      Charts
      Foils
      etc.

      I've seen debates on THAT! One of those things you never notice until someone points it out to you. Then you can never unsee it!

      --
      Out of modpoints but really liked a post? 1BDkF6TtmmeZ3yqXbz9yhdYVqRYnwFoXDj
    12. Re:What's with this app horsedookie? by gorzek · · Score: 2, Insightful

      Indeed. The phrase "killer app" was used before the notion of smartphones was a glimmer in anyone's eye. From where I'm standing, "app" is just an abbreviation of "application," and it need not even be a software program. Social networking is an "app," in terms of being an application of Web-based technologies to provide useful services, despite not being a program in any strict sense.

      I really hate what Apple does to language sometimes.

    13. Re:What's with this app horsedookie? by Hognoxious · · Score: 1

      Etymologically, yes...but it's used (or at least is supposed to be used) to describe small applications downloadable to phones.

      Bullshit. The term was in use before mobile phones even existed.

      it pisses me off in the same way it pisses me off when someone says "put it on the floor" when they're standing in the middle of a forest, or call a truck a "car".

      It annoys you when people use language wrongly, but insist they're correct?

      Pot, let me introduce kettle...

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    14. Re:What's with this app horsedookie? by 0xdeadbeef · · Score: 1

      I'm getting really tired of that term becoming so ubiquitous.

      Don't be such a whiner.

      but it's used (or at least is supposed to be used) to describe small applications downloadable to phones

      No, it isn't.

    15. Re:What's with this app horsedookie? by Anonymous+Cowpat · · Score: 1

      My problems are doubled - my player, though it does play mp3s, is primarilly used for playing vorbis, so calling it an mp3 player is, to me, almost as wrong as calling it an ipod. This technology business is complicated stuff...

      --
      FGD 135
    16. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      Etymologically, yes...but it's used (or at least is supposed to be used) to describe small applications downloadable to phones. I noticed it really take hold with Apple's App Store, although its been around longer than that.

      There's no written rule saying it can't be used to describe all software, but it pisses me off in the same way it pisses me off when someone says "put it on the floor" when they're standing in the middle of a forest, or call a truck a "car".

      It's wrong. It's WROOOONGGGG. /Cartman

      No, you've got it totally backwards. App is an abbreviation for Application, and to try to twist it into anything else is stupid marketing-speak.

    17. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      You seem angry about this. You should relax. I'm sure there's an app for that.

    18. Re:What's with this app horsedookie? by Hognoxious · · Score: 0, Flamebait

      If app had meant, from time immemorial, what Patoot (1027544) claims, there'd have been no need to coin the term applet to describe a mini java program downloaded from a website; the suffix would be redundant.

      He's of those arrogant little twerps who speaks English pretty well for a non-native, but vastly underestimates the difference between that and perfection. The icing on the cake is that he always gets a major strop on when you call him on it.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    19. Re:What's with this app horsedookie? by Maxo-Texas · · Score: 1

      I agree "Killer App" existed before.

      It wasn't used exactly the same way tho.

      Most of the crowd around here would would say "I'm getting a new program, word processer, game, software", they didn't say "app" except as "killer app".

      I never heard anyone on the amiga, the older apple II's, the ibm pc, AS/400, Vax say they were getting an "app" or "I have a cool new app!"

      While "killer App" existed, it was used more by news organizations and visionary groups than by people. As in "What's the next 'Killer App' going to be?"

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    20. Re:What's with this app horsedookie? by Hylandr · · Score: 2, Interesting

      Way back in 91 they were going nuts trying to get everyone to use the term application when we were referring to a program. Go figure...

      - Dan.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    21. Re:What's with this app horsedookie? by rogabean · · Score: 1

      I can see your point on the fact we call every portable device that stores/play music these days an MP3 player... I can't remember when I last used an MP3 file... then again I don't think I call my iPod an MP3 player... I call it an iPod. On the subject of apps though.. I just assume they mean appetizers. I'm still waiting on my phone to give me those damn mozzarella sticks I asked for.

      --
      "why don't you just slip into something more comfortable...like a coma!"
    22. Re:What's with this app horsedookie? by digitig · · Score: 1

      Etymologically, yes...but it's used (or at least is supposed to be used) to describe small applications downloadable to phones.

      Supposed by whom? I've been calling programs "Apps" since the mid-1970s, long before there were mobile phones that you could download software to. Just because you want to change the language doesn't mean anybody else has to follow.

      --
      Quidnam Latine loqui modo coepi?
    23. Re:What's with this app horsedookie? by MMInterface · · Score: 1

      You know, not every bit of software is an app...

      Isn't that why it said "and services"? Although...

      Etymologically, yes...but it's used (or at least is supposed to be used) to describe small applications downloadable to phones. I noticed it really take hold with Apple's App Store, although its been around longer than that

      That usage of the word apps especially "internet apps", web apps etc predates the mobile phone usage. Your reference is just the more recent trend even it if has been used for a while.

    24. Re:What's with this app horsedookie? by nine-times · · Score: 1

      Well I'm not sure it's worth getting personal about it.

    25. Re:What's with this app horsedookie? by gorzek · · Score: 1

      We're far too busy for a word with so many letters these days.

    26. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      Geez.

      An app is an application. It's a program that performs a complete function or set of functions to the user. As applications, they are a way of applying technology to solve a problem or perform a task.

      Look it up.

      Photoshop is an app. Emacs is an app. The fart sound maker on your iPhone is an app.

      Apps are distinguished from other programs, like background daemons, that users do not (normally) interact with. Programs that exist only to support actual applications.

      So now you know, and can stop being that idiot who can't tell a truck from a car.

    27. Re:What's with this app horsedookie? by MatthewCCNA · · Score: 1

      On a related note, ever notice how each company or organization will use a different term for a Powerpoint Presentation?

      Slides Charts Foils etc.

      I've seen debates on THAT! One of those things you never notice until someone points it out to you. Then you can never unsee it!

      When out company was purchased by an American the new executives started requesting decks after two meeting in our office and a Google search we realized they were talking about Power Point.

      --
      "He is so stupid. And now back to the wall!" Moe Szyslak
    28. Re:What's with this app horsedookie? by mad_minstrel · · Score: 1

      Supposed to? Says who? Linguistics is not a prescriptive science. I've been using the term to describe all kinds of small, specialized utilities since something like 1993.

      --
      May the source be with you.
    29. Re:What's with this app horsedookie? by oldmac31310 · · Score: 1

      FYI: ALL applications in OS X are .app regardless of size or function.

      --
      http://www.acetonestudio.com
    30. Re:What's with this app horsedookie? by cjb658 · · Score: 1

      That's not the least of it! I have people every day call desktop PC towers "hard drives", web browsers "the internet", LCDs "flat screens", DVD discs "CDs", and disk space "memory."

      Don't even get me "started" on how difficult it is to get people over the phone to click the "start" button in Vista and Windows 7, now that it doesn't say "Start."

    31. Re:What's with this app horsedookie? by postbigbang · · Score: 1

      VoIP isn't a guaranteed service, but QoS protocols should be respected where the bandwidth is available. If you want to be known as a 'quality' ISP, you deliver enough bandwidth to support a low data-rate protocol, like VoIP and other QoS delivery systems. Beyond that, an ISP is prioritizing for money-- and the theory of net neutrality is to give no priority for monetary privilege. You play into their hands thinking in any other direction. ISPs are ex-telcos and PTTs that haven't figured out the Internet yet, other than they want to control it for maximized profit to your disadvantage. They have a monopolistic behavioural profile, and instinctively want to control what should be a public utility like water and electricity.

      --
      ---- Teach Peace. It's Cheaper Than War.
    32. Re:What's with this app horsedookie? by Quirkz · · Score: 1

      I'd be happy if my users called their installed software app, application, or software. Any of those are fine. I object a little to "software program" or "application program" but not to their face. What I can't stand is the "I need my icon for X" when they mean "I need you to install this software."

    33. Re:What's with this app horsedookie? by PopeRatzo · · Score: 1

      You play into their hands thinking in any other direction. ISPs are ex-telcos and PTTs that haven't figured out the Internet yet, other than they want to control it for maximized profit to your disadvantage. They have a monopolistic behavioural profile, and instinctively want to control what should be a public utility like water and electricity.

      That's the most important thing that was said on Slashdot this month. A lot of important points condensed to a couple of sentences.

      Most internet users (and too many Slashdot readers) won't take the time to think about these points and understand their political implications. If they did, it's less likely the new corporate ownership of the Internet would be able to get away with what they're doing.

      --
      You are welcome on my lawn.
    34. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      You seem angry about this. You should relax. I'm sure there's an app for that.

      App yours!

    35. Re:What's with this app horsedookie? by MacGyver2210 · · Score: 1

      I think you might have missed the point of this article...there is so much more to be outraged about here than misuse of the word App.

      --
      If the only way you can accept an assertion is by faith, then you are conceding that it can't be taken on its own merits
    36. Re:What's with this app horsedookie? by lgw · · Score: 1

      "application program" is fine, I think, as not all programs are applications (at least, the way I've always heard the word used). User-facing programs that do user-facing things are applications, other programs are "system progams". The OS, a driver, and the system library are examples of programs that are not applications.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    37. Re:What's with this app horsedookie? by lgw · · Score: 1

      Well, LCDs are (a subset of) flat screens, and my Windows7 start button does say start, but I feel your pain.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    38. Re:What's with this app horsedookie? by MeatBag+PussRocket · · Score: 2, Insightful

      The problem is that half of your grievances are a result of you being a tech-hipster. LCD's *are* in fact flat screens. DVD's *are* Compact Discs, granted they are a specific type of disc, and Hard Disk space *is* memory, its not RAM, but it is memory.

      look, i understand these are pet peeves because they dont conform to the vernacular you're used to, but being frustrated about the way people say things when they're technically accurate... well thats a sign of deeper issues.

      --
      i wage a holy war against the apostrophe.
    39. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      ...that's Apple (TM) :)

      And if you look through a lot of users 1980s software collection, you'll find 5.25" floppy disks with labels marked "Games", "Apps", "Utils", "Demos", etc. So no, Mr. Jobs does not get the exclusive right to "App" and what it means (even though there were quite a number of Apple ][ floppies marked as such).

      Utils = utilities; copy programs, sector editors, warp-speed boot menu creator, etc.
      Apps = applications; word processor, DTP program, BBS software, etc.

    40. Re:What's with this app horsedookie? by Hylandr · · Score: 1

      Yes I agree.

      I call this demographic "The Menopausal Army".

      - Dan.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    41. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      Play On Words! ahahaha

    42. Re:What's with this app horsedookie? by sjames · · Score: 1

      The term app was being used as short for application back in the days when cellular service was for CAR PHONES.

      Time to put the crack pipe down.

    43. Re:What's with this app horsedookie? by cgenman · · Score: 1

      Remember when everything on a computer was a "killer app?" People have been using app as shorthand for application for years. Devs would walk up to other devs at conferences and ask "So what's your app?" or "How's the app going?"

      App as Apple applies it to phone applications is a relatively recent development. Before Apple, apps existed.

    44. Re:What's with this app horsedookie? by mr_gorkajuice · · Score: 1

      I've certainly observed the trend you're describing, but I'm refusing to obey by this ridiculous twist of an established word. Differentiating between apps and applications pisses me off the same way it pisses me off when people differentiate between potatoes and potatoes.

    45. Re:What's with this app horsedookie? by DrSkwid · · Score: 1

      so grep is an app ?

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    46. Re:What's with this app horsedookie? by IndustrialComplex · · Score: 1

      and Hard Disk space *is* memory, its not RAM, but it is memory.

      Even more confusing:

      Couldn't a Flash Hard drive be a hard disk that is also RAM?

      --
      Out of modpoints but really liked a post? 1BDkF6TtmmeZ3yqXbz9yhdYVqRYnwFoXDj
    47. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      no, since a flash drive is not a disk in any sense. technically i dont think the term "hard" even applies here because flash memory doesnt hard write anything, its held with an electrical charge IIRC.

    48. Re:What's with this app horsedookie? by metrix007 · · Score: 1

      No, it's fine. App has been around for at least 10 years prior to the iPhone.

      What pisses me off is how many people started using podcasting when it's just streaming.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
    49. Re:What's with this app horsedookie? by Anonymous Coward · · Score: 0

      Have you looked up the definition of car? One definition is "any wheeled vehicle". And remember English is a living lamguage, new words become part of it every day, and it is defined by its usage, word definitions aren't set in stone.

      There is an argument for being pedantic over technical word since their misuse can cause confusion, but "app" and "car" aren't technical words.

  2. Credit where credit is due by Volante3192 · · Score: 2, Insightful

    At least they're upfront and honest about this. No weasel words, no political doublespeak, just a flat out, "Yep, bigger payoffs, bigger pipes."

    1. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      You know who else was up front and honest about what he wanted to do? Yeah, that's right.

    2. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      Nixon?

    3. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      It's always the same ISPs, BT, TalkTalk; Virgin already announced Net Neutrality is bullshit a year or two ago.
      They are the same ISPs that flirted with Phorm, and the first to rat on their own customers.

      Do yourself a favour and get a real ISP.
      Better yet, get yourself a real country with consumer Gigabit symmetric connections and no caps. There are many to choose from, all in Asia.

      -- A British ex-pat

    4. Re:Credit where credit is due by capnchicken · · Score: 1

      That only makes it scarier though, they aren't being honest out of some sense of altruism. They are admitting it like they don't think there is anything remotely unethical or wrong about it.

      They probably think it would be like a water company building bigger pipes for premium customers so that they can get more water (though you would have to increase the pressure for the whole system).

      Rather it would be like redirecting pressure to another customer because they paid a premium, and anyone under that tier would have to sacrifice their water pressure whenever the premium customer's demands are not being met.

      --
      A libertarian shat on my carpet once. Claimed the free market would sort it out. -Ford Prefect(8777)
    5. Re:Credit where credit is due by Wocka_Wocka · · Score: 0

      I know, I know! Hitler!

    6. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      Fuck Asia. I lived in Tokyo for 2 years.

      Never again.

    7. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      I thought that Hitler was pretty duplicitous such that most of Germany had no clue about the Holocaust until after the war.

    8. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      Tokyo's not in Asia.

      -Signed,
      The American

    9. Re:Credit where credit is due by ElectricTurtle · · Score: 1, Offtopic

      While the rank and file German population may not have known specifically that the Jews (and others) were being starved/gassed/experimented upon/worked/prostituted/etc. to death and then skinned so that their skin could be made into lampshades and other common objects one might associate with leather goods for the amusement of the SS (yes, that happened, look it up), it strains credulity to think that the German people thought that all the Jews who were being rounded up into trucks were going to some halcyon isle of puppies and rainbows. Ignorance of the specifics does not absolve them of complicity with prima facie wrongdoing.

      --
      I support the Slashcott and will not be reading or commenting from 2/10/14 to 2/17/14. Beta is steaming pile of dog shit
    10. Re:Credit where credit is due by MBC1977 · · Score: 1

      Not sure this is flamebait, as it is truth-in-advertising (for once).

      --
      Regards,

      MBC1977,
    11. Re:Credit where credit is due by Anonymous+Cowpat · · Score: 1

      or that speech where he said that he had no quarrel with Denmark, Norway, the Netherlands, etc.

      Also, Godwin!

      --
      FGD 135
    12. Re:Credit where credit is due by ElectricTurtle · · Score: 0, Offtopic

      You know, honestly, if I could learn Mandarin and tolerate the deficiency of individual liberty, I would move to Taiwan as soon as possible. The xenophobia of East Asia I can deal with, but I'm kind of attached to the whole 'inalienable rights' thing. I just wish Asia would stop taunting me with all the cute girls, haute cuisine, cheap electronics, fascinating arts and culture... but limited freedom. Motherfucker... I suppose I'm stuck living around Coors-guzzling rednecks where every other radio station is evangelical Christian.

      On the bright side, I suppose, if the left ever succeeds in undermining all the freedoms I care about, I won't have anything left to keep me here... too bad I'm already married... so still no cute girls.

      --
      I support the Slashcott and will not be reading or commenting from 2/10/14 to 2/17/14. Beta is steaming pile of dog shit
    13. Re:Credit where credit is due by jimrthy · · Score: 1

      If you go back and read the text of his speeches, he wasn't being very subtle.

      I haven't gotten around to reading Mein Kampf yet, but I've been told it's pretty obvious. I think the general excuse is that everyone thought it was just over-the-top hyperbole.

      That's why all those people warning about freedom and vigilance just won't shut up. We have to remember, at all times, that it only takes 1 generation for an entire country to degenerate into psychotic madness.

    14. Re:Credit where credit is due by Anonymous Coward · · Score: 0

      You really are a dumbass, aren't you?

    15. Re:Credit where credit is due by ElectricTurtle · · Score: 1

      Well I'd get in the box with you, but I don't think I would fit. Have fun being repressed!

      --
      I support the Slashcott and will not be reading or commenting from 2/10/14 to 2/17/14. Beta is steaming pile of dog shit
    16. Re:Credit where credit is due by Seumas · · Score: 1

      Too bad the article submission wasn't just as upfront and honest about this.

      I don't see what this has to do with net neutrality, unless they're going to discriminate against traffic, which does not seem to be the point. Paying extra for better, faster, smoother, or more featured service isn't some evil thing. Hell, that's fucking capitalism. Now, if Google paid a company to give them far better service while negatively impacting other search engines -- that is an issue. But that doesn't appear to be what is happening.

      I pay for a business broadband account and therefore have more speed and data transfer allotted to me than consumer users and I also get better customer and tech service available to me 24x7. Is that some evil net neutrality thing, too? After all, if I'm getting more bandwidth, more data transfer, and better customer service access, it must come at the direct cost of providing consumers with worse everything, right?

      I will agree that there are possible situations where the line is harder to spot, such as in potential issues where improving one service might somehow directly degrade another -- but even then I'm not sure that's a problem, unless they are degrading specific targets (ie, instead of degrading for everyone who isn't paying extra, it ONLY degrades the experience for . . . say . . . a direct competitor of your service).

  3. And? by Nidi62 · · Score: 3, Insightful

    As a business whose sole existence is to make money and pay their shareholders, is anyone surprised at this? Hell, does any reasonable person expect otherwise? It makes perfect business sense to prioritize websites that pay you. This is why people should not expect businesses to promote net neutrality.

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    1. Re:And? by julesh · · Score: 1

      As a business whose sole existence is to make money and pay their shareholders, is anyone surprised at this? Hell, does any reasonable person expect otherwise? It makes perfect business sense to prioritize websites that pay you. This is why people should not expect businesses to promote net neutrality.

      Not really, no. As a customer of an ISP (i.e. an end user), I'm paying to have my packets transferred across their network. I'm not going to be happy to find that they're prioritizing the traffic of another customer just because that customer is using a service that the ISP prefers to the one I'm using. I download several hundred megabytes of data per day from a specialist streaming data provider. I don't suspect my provider is going to be willing to pay my ISP (in addition to me paying them) to get that data to me, but I do need it to arrive reasonably quickly after it is sent. If my ISP starts playing around with this kind of bullshit, then:

      1. I'll be very carefully reading the terms of service for terms like the one in my ISP's terms right now: "[We] attempt to provide [you] with the best possible service" (which is usually followed by a disclaimer that they won't be responsible for failures that are out of their control). If they're prioritizing somebody else's traffic, they're *intentionally* not providing *me* with the best possible service, a breach of this term, meaning I can expect to recover my reasonable costs as a result of this in compensation, which is to say at the very least a partial refund of what I'm paying for the service.

      2. I'll be moving ASAP to an ISP that *doesn't* do this.

    2. Re:And? by TaoPhoenix · · Score: 1

      You're missing that this gives them a chance to complete the MAFIAA chain. "Torrents? Who the hell legitimately needs a torrent? That will be $750/Gig, thank you. HTML can go at a Dollar-Per-Megabyte". When you ask to audit then they can wave their hands and call it proprietary.

      --
      My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    3. Re:And? by nine-times · · Score: 5, Insightful

      I hate this sort of argument. There are people who constantly use this excuse for every shitty thing that any company does, and it fails to take a few things into account.

      First, it's not clear that a business's sole purpose is to make money for shareholders. Businesses and corporations are artifices that society has created for the purpose to increasing productivity and fairness and economic growth for the sake of benefiting society as a whole, i.e. "the common good". We have laws that limit an officer of the corporation from acting against the shareholder's interests, but those are largely in existence to prevent fraud. They are not there to prevent businesses from acting out of moral/ethical responsibility.

      Second, your argument assumes (to some degree) that acting to please their customers and to cooperate with their partners and competitors would not be in the company's best interest. That's not a very clear issue. Certainly going against the best interests of your customers is dangerous over the long term, and the Internet is built in a way that assumes that many people are cooperating in good faith.

      So no, I'm not surprised that someone might choose to do this, but that doesn't make it appropriate, ethical, or wise.

    4. Re:And? by Dutchmaan · · Score: 1, Insightful

      As a business whose sole existence is to make money and pay their shareholders, is anyone surprised at this? Hell, does any reasonable person expect otherwise? It makes perfect business sense to prioritize websites that pay you. This is why people should not expect businesses to promote net neutrality.

      And the precise reason it needs to be regulated.

    5. Re:And? by mattver2 · · Score: 1

      As a business whose sole existence is to make money and pay their shareholders, is anyone surprised at this?

      Just a reminder that any business that does not have profit as their sole purpose will not stay in business very long. That doesn't mean that business = evil, but it's good to remember that the purpose of a business is to make a profit. Nothing else. Overall I agree with your point though. I'm generally against more regualtions, but this is a good example of why they are probably needed in this case.

    6. Re:And? by Anonymous Coward · · Score: 0

      First, it's not clear that a business's sole purpose is to make money for shareholders.

      Shareholders are simply investors hoping for a return on their investment. You buy stock at X dollars and hope it reaches 2X before something safer that is guaranteed to make money slower would. Certainly they would like for their company to do do the right thing and the wise thing so that they are successful in the future, but mathematically you cannot grow indefinitely. Eventually, some rich person's millions aren't performing any better than normal interest could net them then what? Are they going to take one for society, because I would assume investors to be more aggressive than that.

    7. Re:And? by Anonymous Coward · · Score: 0

      [...]This is why people should not expect businesses to promote net neutrality.

      Unless their customers want it and society is allowed to provide a competing service that has it.

    8. Re:And? by dryeo · · Score: 1

      No, businesses can have other reasons to exist. My business exists to give me employment and tax deductions. The business is 15 years old and has never made a profit. At that it hasn't kept me fully employed but it has given me as good as a salary as anything else I can think of doing and a lot of independence.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
    9. Re:And? by Anonymous Coward · · Score: 0

      Just a reminder that any business that does not have profit as their sole purpose will not stay in business very long.

      To counter, allow me to introduce you to the Crown Corporations of Canada, specifically SaskTel.

      SaskTel has been in business since June 12, 1908. By the charter which governs its operations it exists for the sole purpose of providing telecommunications to the people of the province of Saskatchewan. Not profit. Not shareholders. But service, for the people of the province.

      In 1984 SaskTel completed the world's longest commercial fibre optic system: 3,268 kilometres.
      In 1988 SaskTel developed the first fibre/coaxial hybrid network with pick-and-play Video-On-Demand.
      In 2002 SaskTel was the first to commercially deploy Internet Protocol video over DSL.
      etc etc

      All with a customer base of 1,000,000 people.

      Yeah, evil socialistic Canadian enterprise, I know...

    10. Re:And? by andrewbaldwin · · Score: 1

      Unless I'm having a "senior moment" this actually favours torrents :-)

      1 Gbyte = 1000 MByte (or 1024 let's not open up tat argument again !!) so 1Gbyte of HTML would be $1000 (more than torrent)

      Side issue: Wouldn't traffic shaping mean that they'd lose "Common Carrier" status as they are now inspecting packet data [albeit header only] ?

      Personally speaking, it's academic anyway -- BT lost any chance of my being a customer after the Phorm fiasco.

    11. Re:And? by jthill · · Score: 1

      I'm paying my ISP to provide Internet service. If they unilaterally convert to a video streaming service for specific companies and deliver my traffic with whatever's left over, but still charge me full rate, I can think of no more contemptuous insult than to call that "unsurprising".

      --
      As always, all IMO. Insert "I think" everywhere grammatically possible.
  4. It's perfectly legal - and I agree by bogaboga · · Score: 0, Flamebait

    The UK's two biggest ISPs have openly admitted they'd give priority to certain internet apps or services if companies paid them to do so

    This is what Google does too. A business pays cash to get a chance at being displayed on Google's first page of search results. And nobody raises a finger...right?

    1. Re:It's perfectly legal - and I agree by zorg50 · · Score: 2

      Except that they're completely different services. The only real thing they have in common is that both have something to do with the Internet.

    2. Re:It's perfectly legal - and I agree by NeutronCowboy · · Score: 1

      Wow - you're saying that being able to even be accessed is the same as being able to display your marketing material somewhere? And let's not kid ourselves - an incumbent with cash to burn will be able to relegate an upstart competitor to the equivalent of a geocities page if this becomes common practice.

      As khasim already set, bandwidth in the current set up is largely a zero-sum game. There isn't much headroom into which ISPs can put priority traffic.

      --
      Those who can, do. Those who can't, sue.
    3. Re:It's perfectly legal - and I agree by AltairDusk · · Score: 1

      Not in the results themselves. They can pay for ads which may appear near the results but are clearly separated from them. Google doesn't sell PageRank.

    4. Re:It's perfectly legal - and I agree by bogaboga · · Score: 1

      In any case, these businesses get "one nudge ahead" just like those ISP customers that pay. Right?

    5. Re:It's perfectly legal - and I agree by julesh · · Score: 1

      This is what Google does too. A business pays cash to get a chance at being displayed on Google's first page of search results. And nobody raises a finger...right?

      I'm not paying Google to provide me with search results. They therefore have a right to do whatever the hell they want. I *am* paying my ISP, so they *will* carry my packets, with equal priority to their other customers' packets, or I *will* be terminating my contract and taking my money elsewhere. I'm sure I'm not the only one who feels like that.

    6. Re:It's perfectly legal - and I agree by AltairDusk · · Score: 1

      No, in the case of ISP's this could directly harm the "nudged" companies' competitors by reducing available bandwidth to them. In your example this would be similar to Google letting them buy actual search results that are displayed as such to the user.

    7. Re:It's perfectly legal - and I agree by Anonymous Coward · · Score: 0

      No. The ads are separate from the primary search function. If the ads were included as typical search results, then the comparison would be better.

      To make it a car app:
      Google's ads are like a billboard along the highway. Said billboard takes advantage of traffic, but does not affect traffic patterns. More money gives you better billboard positioning.

      These ISPs want to restrict access to the fastlane for only those willing to pay extra, leaving the rest of traffic either unwilling or unable to pay said fee crowded in fewer lanes, which does interfere with traffic patterns.

    8. Re:It's perfectly legal - and I agree by bws111 · · Score: 1

      So because you are paying for something that means no-one else is allowed to pay more for better service? So FedEx should not be allowed to sell 'Custom Critical' services because it may interfere with your 'Ground' delivery? Airlines should not be allowed to sell first class seats because those seats take away from your standby-coach leg room?

      The only thing you can reasonably expect is that you get the same priority as everyone else paying the same price. Saying a business should not treat customers differently based on how much they spend is just silly.

    9. Re:It's perfectly legal - and I agree by Haeleth · · Score: 1

      The only thing you can reasonably expect is that you get the same priority as everyone else paying the same price.

      Exactly. Which is NOT what would happen in the scenario posed in TFA. If I want to watch iPlayer, and some other customer paying the same price wants to watch YouTube, then we should get the same service; my ISP should not deliberately downgrade my service just because the BBC hasn't bribed them not to.

    10. Re:It's perfectly legal - and I agree by icebraining · · Score: 1

      They may make optimize routes in their equipment, or ensure that in the event of some form of downtime that the paying customers will be brought online first if possible while troubleshooting the overall problem.

      They're not talking about prioritizing by what costumers pay, they're talking about prioritizing by what service providers pay. Which means my neighbor who pays the same as me for his connection but happens to like Netflix, which pays the ISP for priority, will have a better service than me, because I happen to prefer archive.org, which can't afford to bribe every ISP.

      Paying the same, getting different quality service because I like different websites. Fuck them.

    11. Re:It's perfectly legal - and I agree by Anonymous Coward · · Score: 0

      costumers

      What the hell does Halloween have to do with this?

    12. Re:It's perfectly legal - and I agree by bws111 · · Score: 1

      OK, let's say you purchase something online from store A. Your neighbor purchases the same thing from store B. You both pay the same price, including shipping charges (for basic delivery). Your store ships the item basic delivery, just like you agreed to. The other store ponies up some money of it's own and bumps the shipping to '2-day' delivery. Has the shipping company done something wrong by delivering your neighbors package several days sooner?

    13. Re:It's perfectly legal - and I agree by bws111 · · Score: 1

      Basically the service providers are paying on their customers behalf. What is wrong with that? It's called competition.

    14. Re:It's perfectly legal - and I agree by icebraining · · Score: 1

      It's called competition.

      Yes, just like paying someone to burn down your competitors' offices.

      I'd argue that it's in fact anti-competitive behavior. One of the things that keeps the Web under a fast development pace is the low barriers on entry, which is comprised of time, a couple hundred bucks for a small server & domain, and the (usually) low cost of switching for the user.

      By adding this new layer, you're basically adding a huge artificial barrier on entry that will promote monopolies and reduce quality overall, because established players will have the ability to cripple newcomers, instead of competing on quality.

    15. Re:It's perfectly legal - and I agree by AmiMoJo · · Score: 1

      The difference is that Google isn't screwing its users. They have paid ads but the search results remain neutral and useful.

      BT seem to think that they can sell better access to their customer base to other companies. Problem is that their customers will find that YouTube doesn't work at peek times any more and leave. It is already happening with iPlayer. BT blocks access to the HD streams during peek times. Nothing to do with the BBC, it is BT throttling them.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  5. Not exactly. by khasim · · Score: 0

    The pipes are still the same size. They don't say that they're going to use the money to buy more bandwidth overall.

    What they're saying is that if Company A pays them, they'll make sure that Company B's users get less of the available bandwidth.

    If the size of the pipe doesn't change, in order to "prioritize" something, you have to "de-prioritize" something else.

    1. Re:Not exactly. by karnal · · Score: 4, Insightful

      What they're saying is that if Company A pays them, they'll make sure that Company B's users get less of the available bandwidth.

      No, that's not what they're saying. What they're saying is that they'll give Company A's packets "priority" - this would not necessarily have to have any impact over Company B's available bandwidth, until a saturation point is reached.

      --
      Karnal
    2. Re:Not exactly. by Dalzhim · · Score: 2, Insightful

      That's how you make something's price go up. You make sure it remains scarce.

    3. Re:Not exactly. by IndustrialComplex · · Score: 1

      No, that's not what they're saying. What they're saying is that they'll give Company A's packets "priority" - this would not necessarily have to have any impact over Company B's available bandwidth, until a saturation point is reached.

      'Not necessarily' is what we are worried about. How much 'priority' are they willing to sell?

      --
      Out of modpoints but really liked a post? 1BDkF6TtmmeZ3yqXbz9yhdYVqRYnwFoXDj
    4. Re:Not exactly. by Even+on+Slashdot+FOE · · Score: 2, Insightful

      How much are you willing to pay them? There's your answer.

    5. Re:Not exactly. by human-cyborg · · Score: 1

      If it didn't have any impact, then what would be the point?

      Let's say we have competitive services A and B. Their traffic travels over a connection with 10 units of bandwidth (the actual units are unimportant). For the sake of argument let's say that the services in equal demand, and both use 4 units of bandwidth so the connection is not saturated. If company A pays the telco money, what exactly do they get for their money? They're not going to get more bandwidth, because they could have used more before and their demand has not gone up.

      Now let's say that service A and service B would each use, if available, 6 units of bandwidth. With only 10 available, the connection is now saturated. Treated equally, that means they each get 5 units. But then company A pays out money, their traffic gets prioritized, and now runs at 6 units of bandwidth. That only leaves 4 for company B.

      If no bottleneck exists, then there's no point in companies paying for priority. If a bottleneck does exist, then someone's gotta lose when someone else gets priority.

    6. Re:Not exactly. by citylivin · · Score: 1

      If they can degrade non "bribed" sites, they will. I doubt major ISPs are ever heavily saturated, to the point of which if they dont do QOS they would go offline. I have a hard time believing that most ISPs would be so badly managed. Most likely you are paying to have your competitors connection degraded. They might not word it in such a way, but if you read between the lines, that would be the most logical way to do it.

      When was the last time your upstream provider ever got saturated? Your connection might, but unless there is some major temporary infrastructure fault (say forcing everyone over a slow link), the ISPS should have more than enough bandwidth. When was the last time you saw a "connection timeout" that wasnt becuase a server was slashdoted or something. Connectivity has been great for the last 10 years.

      In short i dont buy your apologizing for the industry in this case. If it was really paying for saturated prioritization, which would be 99% of the time meaningless as links are very rarely saturated, then people wouldn't be so upset about net neutrality. The isps will use it to justify over selling their links and then offer you an "upgrade" to "fix" your favourite sites. Pure bullshit, and thats what they want to do. They want to make the internet like television channels, with paid apps so they can charge for every last connection. They want to charge both the provider and the subscriber.

      --
      As a potential lottery winner, I totally support tax cuts for the wealthy
    7. Re:Not exactly. by airfoobar · · Score: 1

      It wouldn't have any impact on B's bandwidth, but it might well have a huge impact on latency!

    8. Re:Not exactly. by cheekyjohnson · · Score: 1

      Likely as much as it takes to get basic internet access, which is something that most people use frequently, if not need for many things.

      --
      Filthy, filthy copyrapists!
    9. Re:Not exactly. by Drummergeek0 · · Score: 1

      They are basically saying that the company that pays will have better quality of service. They are saying nothing of hurting those that don't pay. The sites that don't pay get the same service they always have, the companies that do will be treated differently. They may make optimize routes in their equipment, or ensure that in the event of some form of downtime that the paying customers will be brought online first if possible while troubleshooting the overall problem. This does not hurt the internet, and will most likely, help it. Imagine if Hulu and Netflix pay for better QOS, then you can be sure that the video you play from their end will be of higher quality with less problems.

      The director of BT said specifically that they would offer QOS above best efforts. Best efforts is what everyone has now, routes are what they are and if there are problems, everyone is brought back at the same time. Anyone not wishing to participate will have the same QOS they always had.

      This is no different than a utility company. If a bad storm downs the grid, the first places brought back online are the ones that affect the most people, or, as the power company is concerned, the most money.

      --
      http://en.wikipedia.org/wiki/First_Amendment_to_the_United_States_Constitution
    10. Re:Not exactly. by Anonymous+Cowpat · · Score: 1

      until you reach saturation and that effect starts, surely there's no value in being prioritised.

      i.e. no-one is going to pay for this unless they get some result out (better performance than others), so by definition someone else will be getting poorer performance, else there won't be a service to sell.

      --
      FGD 135
    11. Re:Not exactly. by Anonymous Coward · · Score: 0

      until you reach saturation and that effect starts, surely there's no value in being prioritised.

      i.e. no-one is going to pay for this unless they get some result out (better performance than others), so by definition someone else will be getting poorer performance, else there won't be a service to sell.

      So what you're saying is that the overhead involved to do the DPI, coupled with the fact that prioritize in this context means degrade everyone else, is going to lead to a better consumer experience?

      Brilliant!

      You can't fictionalize this shit!

      Degraded service, complete with DPI, all for the sake of poor little us!

    12. Re:Not exactly. by asdf7890 · · Score: 1

      This would not necessarily have to have any impact over Company B's available bandwidth, until a saturation point is reached.

      ... which is most of the time. There are very few ISPs who do not have a significantly over-subscribed backbone at peak times (BT and TalkTalk both being quite bad at times according to people I know who have used them recently) and some are even over-subscribe at most times (all but the middle of the night).

    13. Re:Not exactly. by zeroshade · · Score: 4, Insightful

      They are saying nothing of hurting those that don't pay.

      It's simple network management. If you prioritize one source of packets and the network reaches a saturation point, the mere fact that you've prioritized one means you have to de-prioritize others. There's limited resources, if you always send Company A's packets before you send Company B's, then Company B will have degraded service.

      Also, TFA said so:

      ... senior executives from BT and TalkTalk said they would be happy to put selected apps into the fast lane, at the expense of their rivals.

      Hmm, I wonder what 'expense of their rivals' means....

    14. Re:Not exactly. by rezalas · · Score: 3, Informative

      Having actually been in charge of bandwidth allocation for an ISP I can tell you that no sites for any company have an unlimited fat pipe of bandwidth at their disposal. Even the big boys buy from someone else, and what they buy is closely regulated based on current usage and future potential over a pre-determined period of time (factoring in local growth and competition). The price of bandwidth changes based on the location of the demarc and the quantity purchased, so the higher your population density the more bandwidth you need, but you can buy it cheaper because you can spread that price across more people. Saturation levels of 90% or more are regular during peak hours (6pm-2am) for an ISP (at least one that doesn't lose customers hand over fist) because they run as cheap as possible for as long as possible in order to please management and see better profit numbers. Even when saturation hits 100% you still won't normally 'time out' of anything unless there are very serious issues, but you will likely see higher latency times (which you likely do see regularly during these hours anyway because of saturation). Prioritization of data will cause latency for other things to become higher, sites will seem slower, and it is wrong to do that to customers. If you were right and there was no limit to bandwidth then it wouldn't be wrong at all to use QoS-for-pay (QfP?) but that is definitely not the case. Companies purposely create a scarcity from the top down when it comes to bandwidth in order to give it an artificial value which is then passed on to big ISPs, then to medium ISPs, then to small ones and then to us. The price just gets bigger the farther down the food chain you go.

    15. Re:Not exactly. by rolfwind · · Score: 1

      The customer pays for "internet". Not AOLnet, Ynet, or any other subset including the ISPs.

      They are saying they would be willing to rip off the customer in order to double dip. Company A nor B has "bandwidth" once it reaches the ISP, it is the customers, to be used as they see fit. Not the ISP, who sold it to the customer already.

    16. Re:Not exactly. by sumdumass · · Score: 1

      Well, it can function in another way (or two). Suppose the bandwidth relative to the ISP isn't maxed out, but to the consumer is. So if Google pays for it, then consumer requests for Youtube could take priority over Hulu or whatever to that consumer.

      But it can be dragged out even more. Suppose the customer is limited to a basic 1.5 meg connection and he has it maxed out syncing to some CVS or something while his kid is playing an online game.. Now the consumer's wife or anyone else in the household wants to visit youtube and view movie clips of her aunt's birthday party or something. The ISP can increase the bandwidth on demand to the connection to prioritize the packets and instead of a 1.5 meg connection, they temporarily have a 2 meg connection as long as the paid transmissions/communications are active.

      In both situations, it would be consumer requested preferences and not solely the ISP's deal with Google. Granted, it would be possible only because of a payment from Google, yet it would be consumer initiated and not to their detriment.

    17. Re:Not exactly. by Anonymous+Cowpat · · Score: 1

      no, I said that unless what they're doing creates winners and losers, it won't have anyone willing to pay for it. Ergo, if they manage to sell this service it will be precisely because it is creating winners and, more importantly, losers.

      I can't entirely follow what you're saying, but I think we agree with each other.

      --
      FGD 135
    18. Re:Not exactly. by jimicus · · Score: 1

      What they're saying is that they'll give Company A's packets "priority" - this would not necessarily have to have any impact over Company B's available bandwidth, until a saturation point is reached.

      BT's network reached saturation point years ago.

    19. Re:Not exactly. by JasterBobaMereel · · Score: 1

      One of these is BT ... They are the Telephone company, they do not buy from anyone else, the own the Fat Pipes .... ....But they are still not able to have all the bandwidth they sell ....

      --
      Puteulanus fenestra mortis
    20. Re:Not exactly. by Xest · · Score: 2, Informative

      I think it's all theoretical.

      OFCOM said some time ago that ISPs are free to prioritise protocols and such, but if they go so far as giving one company priority over another, they'll step in. They can deprioritise BitTorrent for example, but if they deprioritised BitTorrent for World of Warcraft's updates in favour of some theoretical competitor then they'd fall foul of what OFCOM has declared legitimate for them to do.

      I'm not sure the BT execs saying this really know what they're saying, because it puts them in breach of OFCOM's viewpoint on the issue which could see them stuck in an expensive face-off against the industry regulator and I doubt they'd knowingly do that. I think they're just stating what they'd like to do if the opportunity arose, not what they actually do or are actually able to do for the above mentioned reason- it'd get them in shit, unless OFCOM has changed it's stance, but I do not believe it has.

    21. Re:Not exactly. by jthill · · Score: 1

      They are saying nothing of hurting those that don't pay

      Of course they are saying nothing of that.

      Imagine if Hulu and Netflix pay for better QOS

      My ISP becomes a Hulu and Netflix Service Provider that graciously allows internet traffic to use the leftovers.

      --
      As always, all IMO. Insert "I think" everywhere grammatically possible.
    22. Re:Not exactly. by zeroshade · · Score: 1

      I agree completely. I did not say they are currently doing it, only that they outright said they would like to.

      I guess the next time someone says that Net Neutrality is a solution without a problem we can point to these guys =P

  6. Not every web site provides just content by jimicus · · Score: 1

    You know, not every bit of software is an app...I'm getting really tired of that term becoming so ubiquitous. You would think someone in such a position within a tech-centered company would know this (actually, on second thought...)

    I suspect what he means is companies providing web-based SaaS solutions may wish to pay so that data relating to their service is prioritised, making their product faster.

    1. Re:Not every web site provides just content by mbkennel · · Score: 1

      "I suspect what he means is companies providing web-based SaaS solutions may wish to pay so that data relating to their service is prioritised, making their product faster."

      Or may """wish"""" to pay so that the data relating to their service doesn't have a sudden increase in ""accidental"" packet drops. Especially after their competitor was rumored to pay the network.

  7. What about the reverse? by molesdad · · Score: 1

    And then they could accept payment to block certain "apps" or a least slow them down to crawl.

    --
    If the shoe fits, it's ugly.
    1. Re:What about the reverse? by Pop69 · · Score: 1

      That's what they are doing.

      For a fixed speed/bandwidth to speed someone elses traffic up the only way to do it when you're at capacity is to slow something else down.

      Don't believe anyone who says that they're speeding anything up

  8. Well then... by Anonymous Coward · · Score: 0, Interesting

    As the owner of a backbone, router, dns, other service, frequented by many of your customers...

    Some random guy who hates you paid me to redirect all your customers traffic to tubgirl.

    Still think it's a good idea? If money is all it takes to change service and quality for anyone... The net's gonna be stupid and unusable by everyone. Including your own customers.

  9. My website has 9000 partners! by Dalzhim · · Score: 3, Interesting

    If I want my service to be fast just about anywhere on the web, I guess I'll need to make this kind of deal with >9000 ISPs?
    I guess I should do that as an individual as well, I'll pay so that all the traffic with my IP goes on the fast lane to the detriment of other customers in my area.

    I can see the company's point. Why improve on the infrastructure of the network when you can get customers to pay an extra to get a better share of the limited connectivity?

  10. Double dipping by the back door by Anonymous Coward · · Score: 1, Informative

    ISP's have long held this rather far fetched belief that both consumers and content providers should be paying to shift data between the two, I'm sure as soon as ISP's got 1 or 2 big players (youtube , facebook etc) they would use it as an excuse to shitlist any non-premium traffic to the extent that you either paid up, or stooped delivering content to that particular ISP's customers and said ISP would throw up it's hands and say "it's not our problem, facebook and youtube are using all our bandwidth and they have paid for priority"

    I can see this being an especially attractive prospect considering the looming need for extensive network upgrades as people start to actually make use of their 10+ meg "unlimited" connections for HD content delivery, why upgrade your capacity when you can sell the same bandwidth twice and cut out anyone who's not prepared to pay.

    Virgin media has already said it takes a dim view on net neutrality, and most other ISP's are beholden to BT to a greater or lesser extent, truely it is a dark day for British broadband.

    1. Re:Double dipping by the back door by julesh · · Score: 1

      most other ISP's are beholden to BT to a greater or lesser extent

      AIUI, usually only for the so-called "last mile" (which, on BT's network, averages more like 2 miles), over which there should only be a single customer's traffic, so prioritization shouldn't be an issue at this level.

    2. Re:Double dipping by the back door by Anonymous Coward · · Score: 0

      most of the so-called "backbone" is owned by BT (not the ISP company, the parent company. They were forced to split it up, but it's still all BT in the end)

      even with local loop unbundling (ISPs can install their own equipment and connect it to BT's copper) the ISPs are still bulk buying circuits that go through BT's network.

      of course if BT started interfering with an ISP's dedicated pipe there'd be hell to pay but they wouldn't ever do that anyway because in most places the "backbone" is no where near being in any danger of saturating.

      BT went on a huge spending binge in the late 80s early 90s burying loads of fibre, which has sat dark since.

      The congestion caused by the contention of 50 last mile customers sharing the same upstream bandwidth has nothing to do with the amount of bandwidth out of the exchange, only the amount an ISP is willing to pay for circuits (which is always the minimum they can get away with or they wouldn't make any profit)

  11. Transparency and Competition by m6ack · · Score: 2, Insightful

    If the customer cares about Bandwidth to a particular service that is discriminated against, then given the availability of competition the customer will move on. Heck, maybe a particular customer agrees with the discriminatory choices -- in this way, it is a gain and a feature for him. The issue for me is not with network neutrality, it's if companies don't tell you up-front about their practices, and if government allows no competition in the space.

    1. Re:Transparency and Competition by cheekyjohnson · · Score: 1

      "then given the availability of competition the customer will move on"

      This must be some sort of joke. I have a single high speed isp in my area. That's it. Nothing else. If they implement this, it's either dial-up, satellite, or nothing at all. This would be especially bad for people whose jobs depend on having internet access and such. Competition cannot solve everything (not that you said it could). Really, something must be done about this.

      --
      Filthy, filthy copyrapists!
  12. hosted maybe by bhcompy · · Score: 2, Insightful

    If this ISP hosted the data, sure, that has always been the case, but if this ISP is saying that any data that passes over their wires can get prioritization by paying more, fuck you buddy

    1. Re:hosted maybe by aaandre · · Score: 1

      The point is it's not important who hosts the data. It's important who owns the subscribers.

      "Owning" a large number of subscribers allows to manipulate what gets shown and how fast and therefore charge for it.

      I'm sure it would be also possible to charge to "disappear" certain sites, indie media outlets etc. from the "internet" as seen by said subscribers.

      Right now, AT&T can easily censor the internet for a huge number of iphones. Comcast, Verizon and Earthlink are not exactly beyond this either.

      Guess where your tax dollars may go next.

    2. Re:hosted maybe by hierophanta · · Score: 1

      as someone who designed parts of BT's 21CN project (revamp of the country's network infrastructure) i can tell you the BT owns all of the network backbone (not all of the last mile though). So if what you assert is true, that would be a hell of a lot of power for BT.

      This cant be right, but the world is filled with so much wrong- so go figure...

  13. the last time this issue came up here by circletimessquare · · Score: 5, Insightful

    somebody made the extremely astute comment that to do the kind of thing they are saying they want to do, the ISP would have to slow down everyone else. because there is simply no such thing as speeding up only one website selectively, there is only artificially slowing everyone down (except for those who pay up). this isn't capitalism, this is monopolistic blackmail

    everything on a network as TCP/IP currently works is being delivered according to factors that have nothing whatsoever to do with financial input. yes, you can use financial input to build network infrastructure or build more servers, but on an existing pipe, to make financial input a factor, you would need to do artificial things that would add to overhead and cost. you would have to

    1. proactively examine the headers,
    2. pick out the headers from companies that are paying you,
    3. proactively block all other headers

    ironically, the effort involved to do this proactive promotion of certain headers is an additional cost on the speed of your network

    so in other words, in a world where traffic priority is determined by who pays up, you are artificially hobbling the entire network for the sake of who gets priority in order to make the scheme work, and furthermore, the sheer effort of prioritizing headers hobbles your network even further

    its silly

    if i were a company and i wanted my traffic to get to internet consumers faster than my competitors, i wouldn't pay the isp to do that. i'd simply build more servers and place them at more nodes. much bigger bang for your buck, and you aren't buying into a bullshit system that creates an artificial rigged marketplace by ruining the elegance of how the internet works best

    in the real world, all these ISPs are doing is giving their ISP competitors a selling point: "we're faster, because we don't interfere". the ISPs would have collude against the consumer and the content providers to impose an artificial tax on the internet, that would also slow it down

    monopolistic and oligopolistic anti-capitalist schemes are alive and well. we learned nothing from the gilded age of victorian times. bust the assholes up and sue them into oblivion if any of them tries this crap

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
    1. Re:the last time this issue came up here by RightSaidFred99 · · Score: 3, Insightful

      Facile BS. Bandwidth is over-allocated, and at some point you need to decide "which packet goes through first, I've got 10 in line". There's no reason not to charge to allow someone to move to the front of the line.

    2. Re:the last time this issue came up here by EdZ · · Score: 1

      There's no reason not to charge to allow someone to move to the front of the line.

      Well, apart from destroying the concept of a transparent and reliable packet-switched network, that is.

    3. Re:the last time this issue came up here by DragonWriter · · Score: 4, Insightful

      this isn't capitalism, this is monopolistic blackmail

      Capitalism tends to monopolistic blackmail, which is why intelligent advocates of economic systems organized for the common good as far back as Adam Smith have argued against allowing economic policy to disproportionately favor the interests of the capital-holding/mercantile class.

      Oddly enough, the word "capitalism", originating in the 19th Century and popularized by Marxist writers using it as a label for the 19th Century system in advanced industrial countries that they advocated needed to be replaced is often used in a rather equivocal way to refer to that system, the economic system of modern advanced countries, and the economic systems advocated by classical economic theorists like Smith, as if those all were the same, or even similar, systems; however, its obvious to any sensible observer that those systems are completely different -- the 19th Century system to which the name "capitalism" was first attached was driven by policies of the precise types Smith warned against, and the modern economies sometimes labelled "capitalist" are, virtually without exception, systems which have thrived precisely because they adopted many of the proposals that 19th Century critics of capitalism demanded in the Communist Manifesto.

      monopolistic and oligopolistic anti-capitalist schemes are alive and well. we learned nothing from the gilded age of victorian times

      The "monopolistic and oligopolistc" schemes of Victorian times are the heart of the system the word "capitalism" was first widely used to describe, and they very much serve the interests of the capitalist class. They are not, in any reasonable sense, "anti-capitalist".

    4. Re:the last time this issue came up here by iammani · · Score: 1

      Would it also be fine if someone paid to slow certain packets (and may be even drop certain packets)?

    5. Re:the last time this issue came up here by jimrthy · · Score: 1

      Don't sell more than you can provide.

    6. Re:the last time this issue came up here by RightSaidFred99 · · Score: 1

      OK. Are you willing to pay 25%-50% more for your bandwidth when 90% of the time you probably don't use it anyway?

    7. Re:the last time this issue came up here by RightSaidFred99 · · Score: 1

      What concept, the one you imagine exists but which doesn't?

    8. Re:the last time this issue came up here by cj_nologic · · Score: 1

      everything on a network as TCP/IP currently works is being delivered according to factors that have nothing whatsoever to do with financial input. yes, you can use financial input to build network infrastructure or build more servers, but on an existing pipe, to make financial input a factor, you would need to do artificial things that would add to overhead and cost. you would have to

      1. proactively examine the headers, 2. pick out the headers from companies that are paying you, 3. proactively block all other headers

      ironically, the effort involved to do this proactive promotion of certain headers is an additional cost on the speed of your network

      This is BT and Talk Talk we're talking about. Remember Phorm? I don't think they're too bothered about the extra overhead of packet analysis if it makes them a few more quid.

    9. Re:the last time this issue came up here by smallfries · · Score: 1

      Wrong in every way. Bandwidth is not infinite, when a pipe is running at capacity you need to decide which packets to keep and which to drop. It's called quality of service, and it's been around for a looooong time...

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    10. Re:the last time this issue came up here by CODiNE · · Score: 1

      Right because

      'We absolutely could see a situation when content or app providers may want to pay BT for quality of service above best efforts,'

      There's no quality of service above best efforts.

      --
      Cwm, fjord-bank glyphs vext quiz
    11. Re:the last time this issue came up here by bws111 · · Score: 1

      Yes there is. Best effort is quite a common term, and not just in networking. Best effort means a task will be done as time allows, with no target deadline. It is not a statement of high priority. Basically it means that if you have nothing else to do you will work on that task. Everything of higher priority comes before best effort.

    12. Re:the last time this issue came up here by vadim_t · · Score: 3, Informative

      Facile BS. Bandwidth is over-allocated, and at some point you need to decide "which packet goes through first, I've got 10 in line".

      Dropping packets without thinking much is easy. You can limit the buffer and drop anything that won't fit, or do something like RED. You can do this without looking at the packet itself.

      Dropping packets by customer requires examining the packet in detail, and deciding which priority it should have. This costs more effort, which means you need more CPU power to handle it.

      There's no reason not to charge to allow someone to move to the front of the line.

      The first company who pays will be happy, it will have noticeably better performance.

      The second probably as well.

      By the 200th or so, there will be so many "priority" customers that the situation will be effectively the same it was before, except they will be paying for that privilege of having any traffic delivered at all. If the link is so busy that priority traffic can take all of it, and it's indeed priority traffic, then everything else is going to get slowed down to a crawl if it gets delivered at all. And guess what, if you have a small website, or work at a small company, that's where your traffic will end up: at the very bottom of the pile.

      Think they'll upgrade the pipe? But why would they? There must be congestion for a priority scheme to make sense.

      The end state of this is considerably worse than what we have now, and in exchange for it we get no benefits. There is no reason for society to allow it.

    13. Re:the last time this issue came up here by icebraining · · Score: 1

      Quality of Service means prioritizing protocols that require low latency over those who don't need it, like VoIP over FTP. Not about having VoIP packets from eg. Skype being always being preferred over other VoIP provider.

    14. Re:the last time this issue came up here by smallfries · · Score: 1

      Actually QoS is a broader topic than that and includes choosing which packets to drop based on criteria not limited to latency.

      In the field of computer networking and other packet-switched telecommunication networks, the traffic engineering term quality of service (QoS) refers to resource reservation control mechanisms rather than the achieved service quality. Quality of service is the ability to provide different priority to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow. For example, a required bit rate, delay, jitter, packet dropping probability and/or bit error rate may be guaranteed. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications such as voice over IP, online games and IP-TV, since these often require fixed bit rate and are delay sensitive, and in networks where the capacity is a limited resource, for example in cellular data communication.

      As wikipedia says.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    15. Re:the last time this issue came up here by RightSaidFred99 · · Score: 0, Troll

      The end state of this is considerably worse than what we have now, and in exchange for it we get no benefits. There is no reason for society to allow it.

      There's no reason for society to allow you to bloviate on the Internet, either, yet we allow it. And I'm completely serious - what do we, the "Society Hive" you seem to value so highly, gain by allowing half the shit we do?

      Because god damn if browsing another silly YouTube video gets a little slow or it takes me 1/5 of a second longer to post some inane bullshit on Facebook! We, society, should control private property over such important issues as this!

      Pfft. I'll tell you what, as a part of "society" I'll vote to force them to prioritize emergency data. Other than that, it's unimportant and certainly not worthy of gunpoint coercion.

      I'm not a nutty big-L Libertarian who thinks the government should do nothing, but Jesus Christ, I'm also not for needless meddling in cases where the free market _does_ work and where even if it doesn't it's not that important anyway.

      You'd think we were all dying in the fucking streets 30 years ago before the Internet proliferated. Some of you people are like a bunch of god damn addicts.

    16. Re:the last time this issue came up here by LordVader717 · · Score: 1

      You're wrong. Quality of service is about maintaining service quality for vulnerable or sensitive services, not discriminating against those who don't pay for "quality" and thus degrading service.

    17. Re:the last time this issue came up here by vadim_t · · Score: 1

      Well, explain then, how will the free market work in this case?

      In my view, if there really was a free market, everybody would have 50 ISPs to choose from, and the first one to suggest such a thing would be left with no customers, because this isn't in anybody's but the ISP's interest.

      Also, why would you pay for a connection from such an ISP? If it's a free market then I expect you'll be choosing the best ISP for your needs. So what in this scheme works in your favour?

    18. Re:the last time this issue came up here by smallfries · · Score: 1

      No. Read my other reply (which was made before you posted). It explains exactly why you are wrong.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    19. Re:the last time this issue came up here by LordVader717 · · Score: 1

      The text you pasted from Wikipedia? Yeah, I read that. It confirms what I say.

      The approaches are:

      Stupid packet routing: Ben is making a phonecall, Bob is watching Youporn. The router says "first in first out". For every voice package Ben gets Bob gets a hundred porn packages. When the bandwidth is maxed out the router indiscriminately drops packages. Bob might still be getting faster-than-realtime video, but Ben's lost packages cause the audio to break up and can make the voice inaudible.

      Smart QoS routing: The router sees that Ben's packages are VoIP packages, which it knows to prioritize. So when they arrive it makes sure they are processed quickly. The Result is that Ben can make his phone call, and this has little effect Bob's ressource-demanding video stream, which he's probably still receiving faster that real-time anyway. Everyone is happy.

      Asshole biased routing: The ISP offers their own VOIP service. Ben isn't happy with the pricing and would rather use his own VOIP solution or that of a competitor. The ISP makes sure that their own service works flawlessly, but decides that they should slow or block all other voice traffic because that will encourage their customers to use their expensive solution.
      They might do the same for video providers, or online games. If they use any smart QoS system at all, it will discriminate against those who haven't payed extra.

    20. Re:the last time this issue came up here by smallfries · · Score: 1

      In your own world there is some moral distinction between good and bad filtering of packets. No doubt you think QoS looks for some "evil" bit in the header. In the real world QoS describes a bunch of techniques for prioritising packets according to some programmed criteria. It doesn't matter if the criteria is a technical decision (optimising these packets reduces latency for application X) or a business decision (optimisation these packets increases revenue). Both cases are QoS.

      So reread the wiki text that I quoted. It explains this. The other thing that I can think of is that you have performed some kind of internal translation to make it read as what you want to see.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    21. Re:the last time this issue came up here by LordVader717 · · Score: 1

      In the real world QoS describes a bunch of techniques for prioritising packets according to some programmed criteria.

      Bullshit. QoS describes prioritizing packets based on service quality. Even dumb routing algorithms need to be somehow programmed to drop packets.
      If you're using your hardware to make sure VOIP packets are preferred that's QoS.

      If you use the same hardware to prefer your own service over a competitor that's network discrimination, not QoS.
      At the very least it's unnecessary, discriminatory and adds complexity to your system.

    22. Re:the last time this issue came up here by smallfries · · Score: 1

      You are defining service quality to be a narrow term that suits your agenda. That is not the standard definition of service quality which is wide enough to prioritise packets based on end-points, even if the choice of those end-points was a commercial decision.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    23. Re:the last time this issue came up here by gcobb · · Score: 1

      somebody made the extremely astute comment that to do the kind of thing they are saying they want to do, the ISP would have to slow down everyone else. because there is simply no such thing as speeding up only one website selectively, there is only artificially slowing everyone down (except for those who pay up). this isn't capitalism, this is monopolistic blackmail

      No, it is much more subtle than that nowadays.

      Led by the mobile business, there is a move to per-user bandwidth-based tariffs. I may subscribe to 1Mbps access at a certain price, while you subscribe to 10Mbps access at a higher price. That seems fair to most people (it works for flights, hotels, insurance, healthcare, etc...). These tariffs also come with options for users to pay for temporary bandwidth increases (I need more bandwidth this weekend).

      In that model, it is perfectly reasonable that a site that wants to sell me something (e.g. a movie rental, delivered using streaming) might arrange with the network for a temporary bandwidth increase just for the session being used to deliver their content, and included in the price of my rental. Once you have that, it seems reasonable that BT and YouTube might decide it is in their joint interests for every BT subscriber, whichever tariff they are on, to have access to YouTube at (say) 5Mbps -- money would change hands, although I do not know in which direction in that example.

      All of that is perfectly reasonable, as long as I am still receiving the 1Mbps service to the general internet that I am paying for. Regulation should be making sure that I get what I pay for, not worrying about what other people may be paying for. The move to bandwidth-based tariffs will bring much more clarity in what you are paying for, and better controls for ISPs to deliver it. There will still be over-allocation (just as with flights), but the regulation should control what happens when the over-allocation causes breaches of the bandwidth guarantees (just as it does for flights). The ISP industry will manage that just as the airline industry does today -- and if the regulator insists that stats are published, people will be able to choose ISPs who do more or less over-allocation (who will be more or less expensive) depending on their own personal preferences.

  14. Extortion? by Anomalyx · · Score: 1

    This is like classic mafia-style "oops insurance". They aren't speeding anything up. It's basically saying "pay us more or your traffic will be slowed down".

    --
    No, there is no "-1 I'LL NEVER ADMIT BEING WRONG!!!" mod.
  15. Backwards by Anonymous Coward · · Score: 0

    I don't think we'd see Google or other companies paying for their websites to be any faster... they're already pretty much as fast as they're going to get. What would be nice (or the end of the world depending on who you ask) is if users could pay to give their data priority. Think about it, no more lag spikes in the middle of the video game and likely (in theory) cheaper internet access for the people out there that just want email or whatever. And truthfully I already have to pay my ISP more if I want more bandwith (and I do) so where's the harm for paying for faster data too?

    1. Re:Backwards by molesdad · · Score: 1

      I have a bridge you might be interested in...

      --
      If the shoe fits, it's ugly.
  16. We absolutely could see a situation when by Culture20 · · Score: 4, Funny

    "We absolutely could see a situation when content or app providers may want to pay BT for quality of service above best efforts,"

    What's that got to do with it? I could absolutely see a situation when content or app providers may want to pay Assassins to kill their competition. That shouldn't be legal either.

  17. And I'm bloody outraged! by HeckRuler · · Score: 1

    And I'm bloody outraged!
    One of the purposes of the water/gas/internet providers is to, sure, earn a buck and get paid for their time. I get that. But another reason for their existence is to get me my effin water, gas, or internet. If they failed to do that or the quality was really piss poor, for whatever reason, there would be outrage. I And on a deeper, non-personal level, they are destroying the internet. I'm not one to really cozy up to tradition, and I'm aware that all is transient and change in inevitable, but I'm kind of a fan of this Internet thing. It's one of the very few things that I feel really strongly about, and I'll defend it the best that I can.

    1. Re:And I'm bloody outraged! by cheekyjohnson · · Score: 1

      "and I'll defend it the best that I can."

      As everyone knows, the best way to do that is to do absolutely nothing! Or, as the average person believes, it's best to give in to baseless propaganda talking about things that you don't even understand in the slightest while not even bothering to do any research yourself. Net neutrality is just some bad "mumbo jumbo!"

      --
      Filthy, filthy copyrapists!
  18. 110% ?? by Comboman · · Score: 1

    How exactly do you get "service above best efforts"? Isn't "best" the maximum by definition?

    --
    Support Right To Repair Legislation.
    1. Re:110% ?? by SOOPRcow · · Score: 1

      Hypnotist: You will give 110 percent. Team: That's impossible no one can give more than 100 percent. By definition that's the most any one can give. 3 Simpsons (Homer at the Bat)

    2. Re:110% ?? by SydShamino · · Score: 1

      You get "service above best efforts" by putting "best efforts" inside its own quotations.

      "service above 'best efforts'"

      There. Now it's obvious both terms are marketing speak and don't mean what they literally state.

      --
      It doesn't hurt to be nice.
    3. Re:110% ?? by AHuxley · · Score: 1

      "service above best efforts" think of it as a low end ISP that shares a network with many other ISP's ect down over shared optical.
      If everybody at 4-11 pm uses p2p, 3 low end ISP's will feel it - best effort.
      vs an ISP that buys real dedicated optical space. Everybody is packed in but only their users are and its all a known known ~ carrier grade network.
      If Sony makes an itunes clone for the ps4 and lets you download/upload remixes of selected artists within their 'application' .. it seems some telcos would allow that encrypted flow to get its own 'space' to move in. No slumming it with emails, youtube, p2p, voip, games, http for a price.

      --
      Domestic spying is now "Benign Information Gathering"
    4. Re:110% ?? by Confusador · · Score: 1

      If your paying for best effort, the ISP can say "Sorry, that was our best, you're SOL." If you're paying for service above best effort, then when the best isn't good enough you get reimbursed.

      That's the theory anyway... somehow when money is on the line it turns out their 'best' wasn't really.

  19. Re:My response: by Anonymous Coward · · Score: 0

    How much would it cost to have an ISP degrade the performance of a competitor's web site to where it is almost unusable? Not much different than this really.

  20. Wait a minute... by Anonymous Coward · · Score: 0

    You expected any different?

  21. Not as bad as in the US by AndyS · · Score: 5, Insightful

    Not seen this mentioned yet, but in the UK we have local loop unbundling, otherwise known as line sharing.

    This means that any company is permitted to put their own equipment in the exchange and use the last mile as they choose. So in my house I have a choice between about 10-15 ISPs all of whom can have different policies.

    I still think that net neutrality is a good thing, but if Google started to slow down, or the IPlayer then most people would simply switch to a new provider - in fact it would be likely that other ISPs would absolutely hammer them in marketing if they started to make other sites (like the iplayer) slower.

    1. Re:Not as bad as in the US by jimicus · · Score: 2, Informative

      Not seen this mentioned yet, but in the UK we have local loop unbundling, otherwise known as line sharing.

      This means that any company is permitted to put their own equipment in the exchange and use the last mile as they choose. So in my house I have a choice between about 10-15 ISPs all of whom can have different policies.

      I still think that net neutrality is a good thing, but if Google started to slow down, or the IPlayer then most people would simply switch to a new provider - in fact it would be likely that other ISPs would absolutely hammer them in marketing if they started to make other sites (like the iplayer) slower.

      There are only about 15-20 ISPs who have unbundled services in the entire country, and none have every exchange covered. Even the most heavily unbundled exchange I could find (Battersea) only has equipment from 9 ISPs.

      However, it's very common for one ISP to offer their services wholesale to another - so you're paying Company A for broadband, all your bills and technical support queries are directed through Company A, but your actual connection is going over equipment owned by Company B. Several ISPs offer nationwide service by doing just this - if they haven't unbundled your exchange, they will resell you BT's wholesale product.

    2. Re:Not as bad as in the US by coofercat · · Score: 1

      True - even BT realised this, and have been actively marketing their "premium" services which apparently don't suffer from "peak time slow downs" which plague their regular services, yet are curiously absent from many other ISPs.

      I'm fairly sure the market is pretty inelastic - people just don't switch providers very often. Sky customers, as well as BT Vision and Virgin Media customers probably won't ever switch, because they get broadband "thrown in" with other services. Thus, the likes of Sky and BT are best placed to perform traffic shaping, knowing that a decent chunk of their customers won't ever leave. Even smaller ISPs are starting to do home phone line rental - it's all about bundling stuff together to reduce the elasticity. I'm not sure what TalkTalk thinks they have, mind you...?

      Of course, your smaller ISP has to try a little harder - some of them have already got enough bandwidth to avoid "peak time slow downs", so have no need to do traffic shaping, and instead market themselves as being better performance than the bigger providers. It just depends if the services they buy from others are traffic shaped or not - obviously, we hope not, and given how competition rules are in the UK, that's a fairly likely outcome (although of course, not a guarantee).

  22. So what, exactly, are they selling? by khasim · · Score: 2, Interesting

    What they're saying is that they'll give Company A's packets "priority" - this would not necessarily have to have any impact over Company B's available bandwidth, until a saturation point is reached.

    So they sell "priority" to Company A ... but Company A's packets go through with the exact same speed as Company B's packets.

    UNDER IDEAL CIRCUMSTANCES THAT IS.

    The only way for an ISP to make a profit is to over-sell their bandwidth. If the ISP is profitable, their lines WILL be saturated.

    1. Re:So what, exactly, are they selling? by butlerm · · Score: 1

      The only way for an ISP to make a profit is to over-sell their bandwidth. If the ISP is profitable, their lines WILL be saturated.

      You are mis-using the word "over-sell" which normally means that no, you can't have peak bandwidth all the time. That doesn't mean that ISP backbone connections are saturated all the time, due to statistical multiplexing. At a well run ISP, lines are saturated only at certain periods during the day (if that). Take a look at this page, from Xmission, one of the best ISPs around. See any saturation there?

      The whole point of good network management practice (to say nothing of congestion control) is to prevent lines from being saturated, because when they do the network tends to become unusable. Congestive failure, traffic jam, skyrocketing latency, web timeouts. If you experience that _all_ the time, then yes, your connection or your ISP is probably saturated.

  23. Oh goodie! by Anonymous Coward · · Score: 0

    Yet another thing these greedy corporate douchbags can ruin for a quick profit.

  24. and the next packet and the next packet by Marrow · · Score: 1

    So if your priority clients gets to the front of the line for every packet on this over allocated network, then your unpaying sites are going to start timing out. They are defeated. And then the ISP is going to start lying. The ISP is going to claim that there must be something wrong with the "unpaying site" because otherwise they would have to admit that they shoved the money in their pockets instead of buying more bandwidth.

    1. Re:and the next packet and the next packet by Anonymous Coward · · Score: 0

      Who said anything about unpaying sites? It will be dropped bittorrent traffic.

    2. Re:and the next packet and the next packet by Marrow · · Score: 1

      Maybe, and maybe it will be traffic on netflix some other portal the competes with the ISP in some way or its business partners. The point is there will be a hidden and ever changing set of rules as to how reliable the network is.

      If your car starts 3 out of 4 times, its not a car you want to ever use.

  25. Read between the lines, kids by haruchai · · Score: 1

    If they're saying they are willing to do it, bet your bottom dollar they have already done it or are already doing it. And, if they're being public about it, then they want those with the big chequebooks to open their wallets.

    --
    Pain is merely failure leaving the body
  26. Better Than Best by StikyPad · · Score: 1

    "We absolutely could see a situation when content or app providers may want to pay BT for quality of service above best efforts."

    What's better than best? Or are they acknowledging that they don't really make a best-effort at present?

    1. Re:Better Than Best by wabbit347 · · Score: 1

      'Best Efforts' is a Quality of Service marking: usually Priority 1. It doesn't mean do your best at all costs, it just means do your best with the available resources. If a packet is received by a router that's acting on QoS markings that have a priority that's higher (eg Voice @ Priority 5) that should go through first. To use a car analogy; If you pay a premium (or buy a smart card or whatever) you can use special lanes or toll barriers to get onto the freeway faster. If you don't, you're lumped in with everyone else and have to make your best effort to get through the toll barrier. Disclaimer: This is fuzzy and half remembered from a CCNP course I did a couple of years ago. IANANE.

    2. Re:Better Than Best by ilsaloving · · Score: 1

      I think it would be more like, the cars in front of you get shoved to the side of the road by your own personal mac trucks to make room for you to drive your car as fast as you can. :)

    3. Re:Better Than Best by StikyPad · · Score: 1

      Yes, I'm well aware of what the term means from a QoS standpoint, it only underscores my point. There is best effort, or there is deprioritized traffic. There is no "better than best".

    4. Re:Better Than Best by AHuxley · · Score: 1

      deprioritised traffic sounds so negative. Best call it a special toll pipe for paying users. Then everybody feels good and it sounds like new tech was rolled out too :)

      --
      Domestic spying is now "Benign Information Gathering"
  27. this is why we need a law by Tom · · Score: 3, Informative

    This was so obvious, I'm sure even the famous british bookers didn't take any bets on it.

    Of course a for-profit ISP will gladly take money to slow down the opposition (there's no such thing as speeding up "selected services" if you assume that they are currently delivering packets as quickly as they can). Who would not love a business model that consists of being the middle man in an exchange where you get money from both sides?

    However, most of us here know enough about networking that we realize that no matter what any kind of "priorisation" will come at the expense of everyone else. Even if you don't have saturation, your discrimination protocol is running and taking up router CPU time, adding to the latency, etc.

    As someone else pointed out last time we had the topic, "let the market sort it out" is (once again) not a valid solution. You can switch your ISP, but you can't choose what route your packets travel and you have no choice in the backbone providers it may travel through. So there simply is no way to vote with your dollars/euros.

    We need a law. One that says in no uncertain terms that network neutrality is the law and if you violate it as an ISP you lose your license to operate. Any less and they will tell their lawyers to go find the loopholes.

    --
    Assorted stuff I do sometimes: Lemuria.org
    1. Re:this is why we need a law by TheSync · · Score: 1

      Even if you don't have saturation, your discrimination protocol is running and taking up router CPU time, adding to the latency, etc.

      Yet Traffic shaping and QoS happens all the time in IP networks. For example, CloudGuard.

      You can switch your ISP, but you can't choose what route your packets travel and you have no choice in the backbone providers it may travel through.

      You could switch to an ISP that refuses to exchange traffic with "non-neutral" ISPs...

      I'll worry about "network neutrality" when someone actually does something. All the ISPs know they'll get whacked by their customers if they are doing something to significantly reduce user experience.

    2. Re:this is why we need a law by Inda · · Score: 1

      Bookies. The word is bookies. :-)

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    3. Re:this is why we need a law by Tom · · Score: 1

      uh, right. IANANES (I Am Not A Native English Speaker)

      --
      Assorted stuff I do sometimes: Lemuria.org
    4. Re:this is why we need a law by Tom · · Score: 1

      All the ISPs know they'll get whacked by their customers if they are doing something to significantly reduce user experience.

      Bwuahahahahaha

      As if customers would notice. And yes, I work at an ISP, I know what the fuck I'm talking about.

      The key word is "significant". Of course you never do that. You add your degredation of service gradually, so their experience never really changes from one day to the next, and human beings are pretty much incapable of noticing a gentle slope. The only guys who have a chance of catching what you're doing are those who do measurements (a hand full of geeks plus some journalists) and those who return after a very long holiday or absence. Have a bullshit explanation ("additional quality ensurance on the lines does unfortunately introduce a negliegable amount of latency") ready for them.

      The primary reason free market theory is not applicable to the real world is that it makes assumptions about both sides that are not true if they are humans. Free market theory is the Newton of economics - a pretty good approximation, but once you go outside of everyday experience, and get to huge corporations or split-second stock markets, it simply fails.

      --
      Assorted stuff I do sometimes: Lemuria.org
    5. Re:this is why we need a law by jimicus · · Score: 1

      However, most of us here know enough about networking that we realize that no matter what any kind of "priorisation" will come at the expense of everyone else. Even if you don't have saturation, your discrimination protocol is running and taking up router CPU time, adding to the latency, etc.

      Not necessarily true - many network technologies simply don't degrade gracefully towards 100% saturation, which means that you can be using only a small fraction of your hypothetically available bandwidth yet performance goes to hell.

      It's possible to set up QoS to avoid this issue, making better use of available bandwidth - which involves making trade-offs based on latency and reliability - and if done carefully, you can make overall performance much more predictable without significantly slowing it. Obviously you can't give two HTTP downloads 10Mbps each when you've only got a 10Mbps link, but you can ensure things like VoIP and SSH remain usable when such demand is being placed on the link. The difficult bit is configuring everything appropriately.

      There exist scripts for Linux firewalls which attempt to do this in a fairly idiot-proof "one-size fits all" fashion. A well-known example of this is Wondershaper.

      (Disclaimer: my employer produces QoS software, though I'm not directly involved in that bit).

    6. Re:this is why we need a law by Tom · · Score: 1

      Agreed, and I've used QoS to that end myself.

      However, that is the case of "ISP doing its best to deliver all traffic as best as possible" that I was referring to. Priorisation according to non-technical criteria, on the other hand, means leaving that optimum that you worked so hard on getting to.

      --
      Assorted stuff I do sometimes: Lemuria.org
  28. latency....I pay and everyone who didn't loses by Chirs · · Score: 2

    It's not "someone" getting poorer performance, it's everyone who didn't pay. The bottom of the slippery slope is that if you don't pay the extortion money, your packets don't get through at all.

  29. How useful is this to content providers? by rfugger · · Score: 1

    The ISPs say they've never been approached by a content provider with a request to pay for priority transmission... Presumably the content providers have thought about it. Maybe it's just not worth spending the money on?

  30. BT by Anonymous Coward · · Score: 0

    These chumps brag about having the fastest broadband in the whole universe and openly try and mock other ISPs .. yet when I was with them my line broadband maxed out at 6.5mb, and they still think that is the best I can get yet with my current ISP I get 10mb+ !! They are full of it and I hope the company crashes and burns after reading this BS coming from there collar mouths.

  31. AND who has to piss off customers by Anonymous Coward · · Score: 0

    YEA great way to do business

    i can see the hotdog guy with a picture of the hotdog ALL YUMMY
    and its a foot long, and what you get is 4 inches and cold NO condiments and you think you will do business with him again?

  32. Consumer Revolt by rabidjoe · · Score: 1

    Switching ISPs is easily done as long as your kept informed with changes that could affect services but do it underhand and I'll start asking the price of your 12oz Soda

  33. Two can play at that game by asdf7890 · · Score: 2, Interesting
    Two can play at that game. If I ever create something popular enough to require quite a bit of bandwidth (unlikely, I know, but it might happen...), I know which ISPs will get more "traffic shape"ed than others (i.e. this pair and Virgin whose top dick made similar statements a couple of years ago).

    "although he added BT had never received such an approach."

    Maybe the few companies interested in doing so though they would be told to get lost and didn't want to risk having their name found out for making the request if they got nothing out of said request. I can't be the only one who sees this statement from the ISPs as an invitation for providers to start making offers for priority over their competitors.

    1. Re:Two can play at that game by dmgxmichael · · Score: 1

      Ask Google how that worked out for them in China. (The issue there was censorship, but the tactic - take my ball and go home - is the same as you suggest and futile).

    2. Re:Two can play at that game by cbeaudry · · Score: 1

      Google can decide to make their service slow as molasses for BT or TalkTalk customers.

      Still available, but almost unusable.

      Then offer to bring it back up to speed for the same amount BT is asking to "speed" up their service for Google.

      If Facebook, Ebay etc... all decide to do the same thing with all ISP's asking for money to "speed" things up for them, they will soon realize that the futility of this new "service".

      Now the question is... will Google fight them, or do they WANT this to happen...?

    3. Re:Two can play at that game by asdf7890 · · Score: 1

      I was working on the basis that I wouldn't care so much about being part of the market (the imaginary scenario when I have time to put something worth-while together that people might want to use is dependent on another imaginary scenario: the one where I win millions on the lottery).

      Even then: an ISPs customers are not like the public in China. An ISPs customer can move to another ISP if their current one become inconvenient (though in this scenario I'll admit that even in my imaginary case this is highly unlikely - many sites/apps/services would need to be thusly angered into action to have any effect) but the people of China can't just up sticks and move to a country they might find more convenient.

    4. Re:Two can play at that game by Amarantine · · Score: 1

      Two can play at that game. If I ever create something popular enough to require quite a bit of bandwidth (unlikely, I know, but it might happen...), I know which ISPs will get more "traffic shape"ed than others (i.e. this pair and Virgin whose top dick made similar statements a couple of years ago).

      Hah, and if your potential customers try to reach you, and find out your service is painstakingly slow... Who do you think they will blame? Their provider (who has no trouble with them visiting facebook or whatever), or your site? Hm?

      The only thing you'll accomplish, is having fewer customers than you could have had. I'm afraid that this game cannot be played by two that simple.

    5. Re:Two can play at that game by thijsh · · Score: 1

      I dunno, people with crap ADSL tend to blame the ISP when their Youtube doesn't play right away and needs minutes to buffer... Especially because they know their neighbors who pay a comparable amount for the 'same' bandwidth can play the video right away without interruptions... Guess which ISP they will switch to next month.

      For e-commerce sites this is a different story, they will lose customers when their site responds slowly. But generally this is not the kind of thing people will use to evaluate their ISP bandwidth 'value-for-your-money' and decide if they want to upgrade to a competitor. When bandwidth is prioritized and limited (scarce) at the same time the effect will be most pronounced on high bandwidth sites, so these sites can certainly affect the customer experience for ISPs by limiting their bandwidth to those ISPs.

      In my opinion this is a can of worms they should not open, and customers will punish them for trying to pull shit like this. There are other legitimate ways of achieving acceleration (like local caching at the ISP) that can be sold without resorting to double dipping and selling bandwidth twice.

    6. Re:Two can play at that game by asdf7890 · · Score: 1

      I said nothing about what-ever-the-hypothetical-something-is making money from its visitors. And you wouldn't have to make it unusable to anyone - just enough slower or laggy that people might notice the difference between their connection and a friends.

  34. Re:My response: by Anonymous Coward · · Score: 0

    I'm pretty sure BT do this already.

    They throttle their competitors, like Youtube, but they do not throttle their own services or people that they collaborate with.

  35. at least you are consistent by circletimessquare · · Score: 2, Insightful

    "There's no reason for society to allow you to bloviate on the Internet, either, yet we allow it. And I'm completely serious - what do we, the "Society Hive" you seem to value so highly, gain by allowing half the shit we do?"

    it's called free will. yes, there is no money to be made off of it. this offends you, and a number of other people, who don't believe in capitalism. you believe in turning everything into a marketplace. for what purpose? for making cash. not because it is right, nor if it wrong, but just because in your value system, the only thing that matters is that someone somewhere is making money off of it. that's the only thing that matters, against which all other meaning is judged

    you are what is called a free market fundamentalist. this is the basis of your belief system. if you were trying to sell bottled water in front of a crystal clear lake, you'd poison the lake. if you were trying to sell canisters of air, you'd pollute the atmosphere

    where there is no scarcity (the only REAL WORLD foundation for a marketplace) you will create a false scarcity

    the internet, such as with media distributors, has turned what was a scarcity with cost into a zero cost ubiquity. their entire foundation for thought has been shaken. they don't know how to deal with it. they honestly believe that the economics of scarcity should and forever more apply to their business, and if technology has changed and destroyed their marketplace by removing the scarcity, well by golly, they'll enforce an artificial one

    that way is the way of destruction and enslavement. and i'm sorry sir, but you who wish to monetize everything will not prevail, as long as there is a shred of decency and humanity in this world

    some things are free, not because i said so, but because they are not scarce. this is not about power, this is about the reality and the definition of a natural marketplace. something is not a marketplace because someone on a throne or with a gun said so, but because people want something that has a cost involved. if there is no cost, THERE IS NO MARKET. you don't make something scarce just because you wish to make a buck

    so go study your economics 101, reacquaint yourself with your conscience, and fuck off, asshole

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
    1. Re:at least you are consistent by RightSaidFred99 · · Score: 0, Troll

      First, oooooh, browsing porn or the hilarious video of the day of some guy flipping over the top of his bike is big, important stuff! We better blather on about destruction and enslavement.

      Second, what the fuck are you on about? Are you convinced that bandwidth is free?

      Third, I'm not a free market fundamentalist at all. I just remember when we fought to keep the government _out_ of the business of controlling the internet and now jackholes like you are all laughably righteous about a bullshit issue and think the Freedom of Mankind (properly capitalized to convey the drama you imply) is at stake if we don't (!) have the government go in and run the ISPs.

      I care about fairness, property laws (tempered by the caveat that society protects your property rights so has some rights to build laws around them), and the principle of least interference.

      If there was anything important at stake, I'd give a shit about net neutrality. But there simply isn't, it's just chicken littleism.

    2. Re:at least you are consistent by mr_gorkajuice · · Score: 1

      I believe that making the assumption that all humans have the right to make any sort of publication available for the entire world to see with a minimum of effort is short-sighted, dangeroues, and possibly wrong. I'm all for freedom of speech, but 20 years ago, teenagers could not simply make a blog about their hardships for the world to deal with. Humanity has not only survived, but developed concepts such as democracy without the convenience granted by the internet.
      Fact: On a historical scale, the internet is VERY NEW! It's proper place in human culture is not yet fully understood or established.
      I absolutely believe that the convenience of allowing people to do their banking, rent movies, buy music, watch porn, etc., from the comfort of their own home, is great, and such premium services are likely gonna be the first to offer paying the premium rates to ISP's.
      Well-established social networking sites will likely keep up. So what exactly is gonna hit the bottom of the priority pipe? I'm sure we'll "get rid" of timecube.com.
      Should Gene Ray have the liberty of speaking his mind about his theory? Absolutely!
      Is it his god-given human right to be able to simply set up a domain and get his "publication" google-able? I think not.

  36. Paid to block by Stiletto · · Score: 1

    If they'd accept money to favor one site's traffic over a competitor, would they also accept money to outright block traffic to the competitor?

  37. he said he wasn't a libertarian by circletimessquare · · Score: 1

    additionally, i quoted him where he never mentioned libertarianism, and i reacted to that

    so... what is your problem again?

    oh and fuck that putz noam chomsky

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
    1. Re:he said he wasn't a libertarian by uninformedLuddite · · Score: 1

      oh and fuck that putz noam chomsky

      You would have to buy me the beer first

      --
      The new right fascists are bilingual. They speak English and Bullshit.
  38. If you are unhappy with this, complain then switch by jonwil · · Score: 1

    I dont know what the landscape is like over there but if my ISP here in Australia tried a stunt like this, I would have no hesitation venting my spleen (both in public and to the company) and then changing to another ISP.

    If enough people stand up to ISPs that want to pull these tricks, ISPs will stop doing it.
    Any ISP that doesnt listen to its customers is not an ISP you should be supporting anyway (too many companies in this modern world have adopted a "screw the customer, its all about the money" mentality. GOOD companies realize that the way to make more money is to keep the customers happy so they remain customers)

  39. PAYOLA by Anonymous Coward · · Score: 0

    Pay to play. Want us to play your records on the radio? PAY US! Here, we have people who are making money selling bandwidth, except that you only get a limited amount of some kind of bandwidth (what no one is paying extra for) and you get lots of bandwidth because someone wants you to have more. Come on. Its no worse than a doctor prescribing drugs for you that the pharmaceutical company paid the doctor to give you. Sure they aren't really well tested and you may die, but if you don't, you might get hooked and spend your life savings buying more. Sure some schmuck paid for the bandwidth, but that doesn't mean that it can be purchased twice and controlled. I could even see bidding wars over who gets final control. Its good to be the ISP.

  40. Conflict of interest by Thnurg · · Score: 1

    There is clearly a conflict of interest here. Two groups of people are paying these companies.

    Their customers are paying for net access and don't want someone else getting more bandwidth than they are because of their choice of websites / software.

    But then others come along and say we'll pay you to prioritise our traffic.

    These ISPs should decide who their customers are.

    --
    The months are just too short. I can count the number of days on one hand.
  41. Re:If you are unhappy with this, complain then swi by Haedrian · · Score: 1

    This would never work.

    Do you think Gradma who uses the internets for facebook, youtube and emailing her cookery classmates cares about this?

    Do you think anyone except nerds will care about this?

    And do you honestly believe that if ISPS want to dress this up nicely "Now with 50% more speed on facebook!" - that your voice is going to be heard ?

    This of course is assuming that this change happens at the endpoints, and not at the infrastructure level - which wil give you no choice whatsoever.

  42. polarizing glasses at different angles anyone ? by Anonymous Coward · · Score: 0

    Anyone care to tell me what happens when one ISP which my packets pass thru has one "prioritizing" scheme, and others have different "prioritizing" schemes ?

    Yep, only a trickle will flow, if at all ...

    Ofcourse, no single ISP will be to blame for that (they will all point to "the others" as the culprit, therefore claiming that their customers can't sue them), but the end-effect will be the same : no service for any customer wanting to connect outside of the area his ISP has got deals with.

  43. BT aren't far off doing this anyway! by Anonymous Coward · · Score: 0

    Funny that Simon Milner said "BT had never received such an approach", when they have a service called Wholesale Content Connect which is pretty much a hosted CDN from BT.

  44. so you believe in censorship by circletimessquare · · Score: 1

    and you are against free expression

    fuck you you twatstain

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  45. if you don't think there is anything important by circletimessquare · · Score: 1

    at stake, that says to me that you are not quite bright and/ or not very perceptive

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  46. Re: Common Carrier by TaoPhoenix · · Score: 1

    Hiya.

    Oh-yeah they want to trash "common carrier" status so that they can play the whole suite of nasty business tricks. But they'll find a way to whine about "not being responsible" or something that normally comes as part of being common. I like to call these kinds of ploys "division by zero style tactics". In other words, if you allow a formal logic error in your argument, after it's dressed up you can pseudo-prove anything.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine