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Most Readers Don't Like Customized News

An anonymous reader writes "Despite the push by organizations such as Google and Yahoo!, a recent study found not everyone is a fan of web-based customization for news. The researchers defined customization as when the user gets to choose specific topics to read on a daily basis. Instead, some prefer personalization. This is when the system chooses content based on a reader's past choices. 'The obvious assumption is people would like more control over what they read,' Sundar said. 'We found when it came to evaluating new stories and quality of content, customization was the preferred method for power users. If you were not a power user, you wanted the system to tailor the news for you.'"

13 of 107 comments (clear)

  1. I don't want any customization by timeOday · · Score: 5, Interesting

    It's selection bias. I intentionally visit salon.com and foxnews.com back-to-back to make sure I've covered both extremes.

    1. Re:I don't want any customization by cappp · · Score: 3, Interesting

      I come to Slashdot for the comments. The story-summaries are usually questionable but the articles themselves tend to be rather interesting (and Idle is awesome for my despair-about-humanity-emo-rants) however the real treasure tends to lie down below when everyone piles on. Don't get me wrong, there is a lot of pure rubbish festering around the place, but I usually leave a comments threat benefitting from a well argued perspective or a link to some resource I didn't know existed. I've used Slashdot as a research tool many-a-time, mining the comments for data or at least the beginning of a search for data, hasn't let me down yet.

      And all the goatse links a man could ever want.

  2. Professors of communications... by RocketRabbit · · Score: 3, Insightful

    Why does the title "Professor of Communications" sound like "Bullshit Artist Extraordinare" to my ears?

    People love personalized news. Most folks I know get their news from Google News or other customizable news aggregators for just such a reason - it is a digest that you can edit so you are only seeing stories that matter to you. For example, I don't care about sports or entertainment. Lindsay Lohan's trials and tribulations, and big 'roided out athletes beating their mammas, are just not important. I also do not enjoy getting AP or Reuters news - neither can really be trusted after all their fuckups and propaganda plants. However I do enjoy getting news from abroad and Google lets me do this.

    Professors of Communications are the people we can blame for the sorry, shabby state of the media today. Infotainment is the name of the game thanks to these bastards and their corporate overlords.

    1. Re:Professors of communications... by Peeteriz · · Score: 3, Interesting

      Read TFA or even the summary - while people love personalized news, according to TFA most don't like or want to do the customization themselves - so system where you can customize/select/configure news types as you describe is inconvenient, but only a system that guesses your preferences automagically based on your clicks, behavior, whatever is seen as desirable.

      And I entirely agree with the professor. I have strong preferences for various news types, but I can't be bothered to manually customize even the slashdot article categories.

  3. Power user? by rs1n · · Score: 3, Interesting

    WTF is a "power user"? Is someone selling illicit forms of "power" and I'm just not aware of it? Is this just someone who actually does more than click on the website to read their content? What sets a power user (as far as news-reading is concerned) from your "typical" user? Sounds to me like a lot of bullsh*t buzzwords to merely say that most people will choose to read whatever they want to read -- like a real newspaper. I don't read every little article written -- just whatever catches my fancy.

  4. Who would've thunk.. by Mascot · · Score: 3, Funny

    "Not every one is a fan of option x", "some prefer option y".

    Different people prefer different things? This is truly revolutionary news. Quick, someone make more than one flavor of ice cream!

  5. I disliked it when Google changed up by Shivetya · · Score: 3, Insightful

    it fouled up my reading to no end. From the different layouts to it choosing stuff it thought I wanted over others. I prefer the old version much better. I am more likely to visit sites like DrudgeReport which throw it all up there and I pick and choose with ease instead of trying to figure out where something I might want to read went. I bounce between CNN/FOX to get all the stories afterward and then back to google's news collector.

    Its getting to the point where my local newspaper's website, with its lack of customization is much more readable. With customization I am never sure what I miss.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
    1. Re:I disliked it when Google changed up by arth1 · · Score: 4, Insightful

      With customization I am never sure what I miss.

      This is exactly why I don't want customization nor personalization.
      Just because I'm interested in Tech and World news doesn't mean that I want news there to push aside a piece of news I'd be interested in on a topic I don't normally read.

    2. Re:I disliked it when Google changed up by Kjella · · Score: 4, Insightful

      Well, there's always more news than there's time. Usually most people do it by reading some general sources and some specialized sources in the topics that interest them, what these customs news are trying to offer is to be your one-stop shop for all your needs. Reading a specialist source like "news for nerds" instead of reading more general news that might have interested you is also a form of "pushing them aside".

      What I find annoying is that the filters tend to be too absolute. Its fine that I have preferences, but even if I'm not huge on sports I might like to catch some headlines. I'm not into celebs but it might be nice to not have the deer-in-headlights look saying "Paris who?". Even though I don't need to hear of every bowel movement on the stock market I like to know where the economy is going. For me to really use it, there's have to be a less/more slider with articles getting ranked by importance. I imagine that is why the "guessing" algorithm is better, I bet it's not so absolute as most crude checkbox selections I've seen.

      --
      Live today, because you never know what tomorrow brings
  6. one problem with online news by sirinek · · Score: 3, Insightful

    I'd be pleased just to get rid of all the anonymous commenting on most news sites. The level of nastiness leveled by pretty much anyone commenting on sites like Yahoo News is just mindblowing. Anonymous web commenting has gotten so out of hand, someone even made a firefox plugin to filter it!

  7. I'm not fond of the idea.... by nine-times · · Score: 3, Insightful

    I don't think I like the idea of computerized customization of what news I see. I think for real news, the question shouldn't be "is this a topic I'm already interested in?" because maybe you'd be interested if someone informed you about it. The real question is, "Is this important?" I don't see myself ever trusting a computer very far in determining what's important.

    Of course, the problem is that the people at news organizations are also doing a terrible job of determining what's important. News organizations are focused on things like Farmville, Lindsay Lohan, the newest viral video to become a big hit, and the latest Twitter buzz. Honestly, even if you do care about those things, you probably shouldn't.

    Not that they should prevent you from learning about these things, or even completely fail to cover them, but I feel like media outlets are really failing to keep a sense of priority and a sense of perspective.

  8. Polarization by theshowmecanuck · · Score: 4, Interesting

    I think having the system automatically personalize your news based on prior viewing history is bad for society. Right now in both Canada and the U.S.A. there is increasingly extreme polarization between conservatives and liberal (R versus D in the 'States). Granted people view what is of interest to them but when they are served ONLY news pages based on the articles they normally view, they never get the chance to see a different view point. Sure they can search for it if they want, but out of sight generally means out of mind. This can only lead to increasing polarization.

    I believe one of the insidious dangers of the web is that it allows people to not only associate with those of like ideas, but to focus those ideas/ideals. science fiction author Gordon R. Dickson explored this idea in his Dorsai books. His idea was that if man were to be able to migrate to different star systems, those with like minds would choose to locate together. In his books, there ended up being planets of mostly agnostic scientists, mostly philosophers, religious fanatics, etc. And all with strong feelings towards their own doctrines. As they isolate themselves, the stronger their ideologies become. I see the internet facilitating this on our one and only planet and within countries, and often pan-nationally. People with like interests form groups on the internet, associate with proportionally more people in those groups on the internet, and become very entrenched in those ideas (i.e. closely interact proportionally more with internet friends than than they would with real people they meet in the 'real world') . Before the internet we had no choice but to interact only with real people who generally had a wider range of ideas and ideals.

    While the internet is generally a good thing, I think the biggest danger of it is the polarization of society. Helping people to only see one view point is only contributing to this negative aspect. I wonder if it would help to instead of only choosing similar news viewpoints to what people normally look at, to make sure the system automatically presents at least a few news stories reflecting something different. i.e. Provide choices of what people generally view, but always show a few alternatives so that perhaps they might choose them occasionally and the system doesn't spiral the viewer into say radical right or radical left wing only ideologies in the news that is presented to them.

    --
    -- I ignore anonymous replies to my comments and postings.
  9. they're just doing it wrong by PJ6 · · Score: 3, Interesting

    Why make people chose what they want when it would work better the other way round? Just give us a block feature that works like Facebook - mouse over an article and an X appears over a corner, and when you click on it you'd get options like 'Hide this article', 'Hide this author', 'Hide stories about football', 'Hide stories about sports'. No longer seeing crap I will never be interested in, yet not narrowing content to just what I pick, that would make me a pretty happy reader.