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UK's National Rail Shuts Down Free Timetable App

JHaselden points to this "sad tale of one developer's trying time with the National Rail, the owners of the UK's train timetable data, which flies in the face of the recent assertion of Chris Scoggins (Chief Executive, National Rail Enquiries) in Wired recently stating that they had 'opened up' their data, 'often free of charge.'" This is a good case for keeping your old emails handy; the app's author uses cut-and-paste to excellent effect in his correspondence with the rail system.

16 of 145 comments (clear)

  1. Dear Riders ... by WrongSizeGlass · · Score: 5, Informative

    Dear Riders,
    Recently we've become aware of a non-commercial use of our timetables. It is our position that commercial use of these timetables is strictly prohibited and it is highly likely that any license - even those we did not require in the past - will include a charge.

    Based on the facts clearly outlined above, and not our website which used to say something different, we do hereby eliminate your only way of getting live timetable and on-time updates. No, we do not provide this service for you - some poor sap does for free - and will not be doing so in the future.

    Enjoy your ride,
    Maj. AssHat
    NR/ATOC

    1. Re:Dear Riders ... by AltairDusk · · Score: 3, Informative

      They don't have the full capability of the web app he wrote though, which he mentions in the article (combining departure times from two nearby stations). Admittedly a niche case but I'm sure it was handy for some.

    2. Re:Dear Riders ... by teh+kurisu · · Score: 2, Informative

      This has nothing to do with the usage of their data being 'commercial' or otherwise (despite their rather bizarre assertion that a free Android app constitutes commercial usage). It has everything to do with National Rail maintaining a monopoly over data pertaining to a public service, so that they can make money out of it.

      This isn't the first time that National Rail have killed apps like this. The Apple App Store used to be full of them, until National Rail had them pulled because they competed with their own app. At £4.99, it's one of the most overpriced apps in the store, but they get away with it because they had the competition removed from the store.

  2. Me too... by tim_retout · · Score: 5, Informative

    I wrote the CPAN module for this API, and have had a similar cool response from NRE to my request for an API token.

    ATOC were investigated by the Office for Rail Regulation for possible breach of the Competition Act over this data (the full report is long, but interesting in its own way):
    http://www.rail-reg.gov.uk/server/show/nav.2433

    "Critical to this conclusion was that we found no evidence that ATOC’s conduct in granting access to Darwin had prevented a new product from coming to market or hampered the emergence of new technology."

    I believe the ORR plans to revisit this decision at some point, to examine whether this is still true. So... if the efforts by local and central government to "persuade" ATOC to open this data do not produce results, one approach is to build as many cool, innovative apps on top of this API as possible while it still works. Then ask for licenses for them. If ATOC do not grant those licenses, the rejection notices can be handed to the regulator to show what effect this is having on development in this area.

    Bizarrely, you would think it would be in the interests of the Train Operating Companies for the public to have convenient access to this data - but the association that represents them seems more interested in making a quick buck on licensing Android and iPhone apps.

  3. Mirror of text by neil_rickards · · Score: 4, Informative

    TFA appears a bit sluggish (possible Slashdot effect?) so here's the text...

    National Rail Have Killed My UK Train Times App
    Posted on October 29, 2010 by alexmock

    About a year ago I wrote a simple web application to present UK train times in a simple format for mobile phone users.

    It’s best described by the instructions. The app was deliberately spartan, really just a list of upcoming trains between a collection of stations you specified in the URL. Data came from a free API which National Rail (a body representing the UK’s train companies) has run for years. Output was presented in the cleanest way possible – people on the move don’t want to be encumbered with advertising or excessive page furniture!

    One neat feature was multiple start/end points. Say you live halfway between two stations (I do) and don’t care which station you travel from. The app would look up departures from both, combine and reorder them then produce a unified table of all services you could catch. When I wrote the app none of the official train timetable sites could do this and I don’t believe any can now.

    Useful, huh? And all for free. I only wrote it to scratch an itch, so that rather than wading through the cluttered National Rail site I could click a bookmark on my phone and immediately know when the next train into town was. To reiterate – I built this because it was convenient and would be useful to others. Not to make a profit.

    and today National Rail killed it.

    So who runs this SOAP service?

    The API is supplied within a website operated by National Rail – a brand of ATOC, the grandly titled “Association of Train Operating Companies”. Their name is confusingly similar to “Network Rail”, a publicly owned organisation which owns and maintains all the infrastructure. Network Rail own the track, members of National Rail / ATOC run trains on it for a profit. Confused? Good, you’re probably supposed to be.

    The Live Departure Board API has existed for a few years and I’m not the only person using it. Some kind soul even wrote a CPAN module. The API is well-documented, publicly accessible and presented as something freely usable by the public. A lot of people were doing neat things with it.

    It was even listed on the London Datastore site – a state-run list of open data feeds which developers are encouraged to use to provide data to web users in new and innovative ways. There was a lot of buzz around open data like this around the time of the last election.

    Edit: the page on London Datastore has now been locked. “Access Denied”. Possibly because a lot of discussion appeared on there which was critical of ATOC’s decision to extract money from users of the service. Here’s the page from before ATOC’s bombshell in Google’s cache and in case that evaporates too here’s a pdf.

    After writing the web app last year I had the idea of doing an Android widget to show departure times from the user’s nearest station. It would locate a user from the phone’s GPS, look up their nearest rail station then query the LDB web service to get a list of the next handful of trains they might catch. It even got as far as a Spec for Train Time Autofinder2 – complete with mockups of the widget and definitions of its functionality. Since I’m no Android programmer it’d necessitate paying a developer and I hoped to recoup that cost by selling the app for a nominal fee. I wrote to ATOC asking whether this would be okay. A month later when they hadn’t replied I wrote again, this time by registered post. Their eventual response:

    “I can confirm the National Rail Enquiries Website is for personal and non-commercial use only. Therefore, the suggestion made in your letter, to utilise the data to build an Android application is expressly prohibited. I’m sorry that we cannot be of any further assistance

  4. Re:WTF by Mr_Silver · · Score: 2, Informative

    I really expect an app from National Rail to be arriving any time now based on the squirming exhibted in the corrspondense.

    Based on this list it looks like their business model is to charge for the feeds and lets others manage the hassles of development, testing and publishing.

    You'll notice that they are all pretty expensive, I read somewhere else that this is because the cost for the licence to use the API is a lot of money and this forces up the pricing.

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  5. Re:Who pays for this? by Anonymous Coward · · Score: 2, Informative

    There is already a section on Public Sector Information Unlocking Service by British Government.

    http://www.opsi.gov.uk/unlocking-service/CommentView/guid/9abb80cc-d21a-497b-bbce-bed10e5fc5fb

    Aynone interested, should go and vote so that the issue gains visibility.

    According to a comment at the site above, the data will be public next time contracts are agreed. (might be some time before current ones run out)
    Here is the Quote:

    "Prime Minister's Building Britain's Digital Future Speech 22nd March-
    Public transport timetables and real-time running information is currently owned by the operating companies. But we will work to free it up - and from today we will make it a condition of future franchises that this data will be made freely available."

    Syd

  6. Re:WTF by ewanm89 · · Score: 2, Informative

    Or the Swiss. There is a reason their trains run on time, and it's not just that they make accurate timepieces.

  7. Re:Web services are a stupid idea. by pla · · Score: 3, Informative

    In the end, this all comes down to web services being a stupid idea.

    Whatchoo smokin', Willis? Web services absolutely kick serious butt.

    Whether using them as a means of enforcing a hard three-tier architecture through a DMZ (do all the "hard" stuff in the web service, and rewriting either your data access or presentation layers becomes trivial, not to mention the security implications), or just as a way of exporting some level of programmatically-accessible (possibly) public functionality (such as the Google or Bing Maps API), I've liked just about everything I've seen so far about web services - With the exception of importing the wsdl of a service you don't control, which IMO counts as the weakest link in the whole concept.


    They're implemented not to provide useful data to customers or to the public in general, but rather to be just one more "accomplishment" that said manager or executive can list on his CV.

    You could make that same claim about any tool - If you use them just for the sake of using them, you probably won't like the end result.


    Put bluntly, if you consider web services a stupid idea, you haven't used them properly.

  8. Re:WTF by Anonymous Coward · · Score: 5, Informative

    This information is already publicly tracked. I guess you don't travel by train or you'd know this because there are posters in all major stations advertising their two quality metrics, which are percentage of trains that ran, and percentage that ran to timetable.

    Operating companies that can't hit their targets have to refund part of the season ticket price, and may lose their franchise (this has happened in the past)

    The numbers got a lot better on most lines in the past years, as government funded a backlog of work on maintaining and improving railways. But that doesn't make headlines, nobody wants to hear "trains run slightly better for fifth year in a row".

    Nor do station improvements. "Station closed, Thousands unable to get to work" is a headline, but "Elevators installed to make all platforms accessible to the disabled" is not. Or safety improvements. "Fifty injured in train crash" is a news item, but "No-one killed due to trains not crashing" is not.

  9. Re:WTF by Anonymous Coward · · Score: 3, Informative

    I travel on around 300 trains per year in the UK. I've been doing this for many years.

    Typically I arrive on time or no more than two or three minutes late (considering how poor most people's timekeeping is this might as well be on time)

    On a handful of occasions I have been seriously delayed. Once I had to stay home because the weather made everything grind to a halt. Maybe two or three times a year I am stuck somewhere for an hour longer than I should be. Once a month or so I'm 10-15 minutes late because of some minor mishap (e.g. idiots trespassing on the line).

    I have done a similar journey over a six month period by car. In that time: We broke down once, we had to wait for the windows to be replaced due to vandalism once, and we spent many hours going nowhere on congested roads due to accidents, weather or roadworks. Unlike the train it's not possible to use my laptop, buy booze or visit the toilet.

    It's a no brainer.

  10. Re:Just a precursor by ommerson · · Score: 2, Informative

    No. National Rail is a trademark of ATOC. They are already a private company - otherwise the data could be liberated with repeated FOA requests.

  11. Re:Web services are a stupid idea. by RDW · · Score: 5, Informative

    I also see no need for these so-called 'web-services'. The entire timetable is already available in a handy 2048 page paperback format that easily fits into a medium-sized rucksack, is perfectly readable by most travellers under 30, and costs only 16 GBP! Buy it today and you'll get a whole month's use from it before it's out of date:

    http://www.amazon.co.uk/GB-rail-timetable-summer-10/dp/0117063665

    Bargain!

  12. Re:Legality by Xest · · Score: 2, Informative

    That makes sense really, when we had MPs (who are after all, right at the top) managing to reply to a private request from a constituent including the text of the constituents original e-mail that included their name, home address and phone number as well as their concern and somehow including every single person in their address book (thousands of public sector employees) then it doesn't breed much respect for the Disclaimer at the bottom.

    At least if you don't include the disclaimer people don't associate such a fuckup with that and chuckle when they see requests to keep things secret or private whilst making snyde comments like "well if the guys at the top can't, why should we be expected to?".

  13. Re:"We OWN You..." by Anonymous Coward · · Score: 1, Informative

    This isn't the government though - it's a private company with a name that's deliberately chosen to make them look official.

    I believe they get government subsidies, however, and certainly have to meet some government targets in order to retain their position.

  14. Re:Syummary written by a 'tard by tehcyder · · Score: 1, Informative

    You appear to have started several sentences with a lower case letter, proving the point yet again that is those who have the slimmest grasp of spelling and grammar who complain most about their spelling or grammar being corrected.

    --
    To have a right to do a thing is not at all the same as to be right in doing it