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Sophos Free A-V For Mac May Kill Time Machine Backups

Posted by timothy on from the mysteriouser-enough-already dept.

kdawson writes "Herewith the tale of the instantaneous loss of 19 months of Time Machine backup data, with the possible involvement of a fresh install of Sophos's new free Mac A-V package. Sophos support has been contacted but has not responded as of this writing."

3 of 133 comments (clear)

  1. Assuming this is true.... by 8127972 · · Score: 3, Insightful

    ... Then this is a serious hit to Sophos as they have a very good reputation. Having said that, AFAIK this is their first Mac app. So perhaps it needed more QA before release. Until more reports of this phenomenon appear, I'd reserve judgment. However it might be wise for Sophos to get out front of this issue before the spin gets out of control.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
    1. Re:Assuming this is true.... by baddaybeav · · Score: 3, Insightful

      we've used the business side of it for over a year, major performance headaches... as to the time machine part, if my memory serves, time machine creates one large file (like tar, but a lot more advanced) it saw the "virus" in the one large file, didn't differentiate that and deleted what it saw as the "file containing the bad stuff" now that he's written data to the drive he's lost any good chance at recovery... I guess we'll need a time machine time machine soon.

    2. Re:Assuming this is true.... by uglyduckling · · Score: 3, Insightful

      Blame Sophos. Sparse bundles are a key feature of the Apple filing system and really, really useful. Sophos should know all about them. This would be akin to a Linux AV that could look inside .tar.gz files but would nuke the whole archive if one file inside was questionable, without making that absoluely clear to the user.