Slashdot Mirror
Lawsuit Shows Dell Hid Extent of Computer Flaws
Geoffrey.landis writes "According to an article in the New York Times, documents revealed in a lawsuit against Dell show that the computer maker hid the extent of possible damages due to a faulty capacitor in the computers it shipped from 2003 to 2005. Dell employees were told, 'Don't bring this to customer's attention proactively,' and 'emphasize uncertainty.' (PDF) 'As it tried to deal with the mounting issues, Dell began ranking customers by importance, putting first those who might move their accounts to another PC maker, followed by those who might curtail sales and giving the lowest priority to those who were bothered but still willing to stick with Dell.' In other words, the most loyal customers got the worst treatment."
stereotyping poster is stereotyping
I for one welcome our memeing overlords.
Who's the moron that modded this troll? Ok, now I'm trolling. Mod appropriately.
you're completely pathetic.
slashdot = stagnated
It is not only the Corporations like Dell. It is the service people, the city-county-federal governments, the chruchs, the media, the military, everyone...
It seems that the U.S. A. has just become a pile of garbage with everyone trying to take criminal advantage of everyone else. Absolutely no morals and ethics goes farther downnill everyday. Maybe it always was this way, but I'm old and I sure didn't notice this much garbage going on forty years ago.