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Anxiety and IT?

An anonymous reader writes "During these long breaks from work, it's refreshing to not have to worry about your job. Unless you work in IT, in which case you're salaried and constantly on the clock. To all the server room monkeys and desktop admins, do you suffer from anxiety? How do you deal with it? Does the crushing worry of a businesses IT infrastructure (and the rest of the business) coming to a screeching halt make IT occupations prone to anxiety?"

28 of 347 comments (clear)

  1. Chill out... by bagboy · · Score: 5, Insightful

    Get on the treadmill, go for a run, etc... Stop stressin' dude.

    1. Re:Chill out... by Abstrackt · · Score: 5, Insightful

      That's pretty much the answer: physical activity relieves stress. Do some sort of activity that gets you outside and away from all the blinkenlights for a while regularly and you'll feel a hell of a lot better.

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    2. Re:Chill out... by MichaelSmith · · Score: 3, Insightful

      It depends on your personality. Some people (my wife is one, a guy I work with is another) just seem to let the stress take over. My wife has this client who was pushing her to deliver work on an impossible schedule so she is up to 3 AM working on CAD drawings and wrecking herself in the process. I keep saying its not worth killing yourself over it. Life will go on without that client. But she keeps trying to deliver.

      Other people know when to let the breaker trip, and go home to sleep.

    3. Re:Chill out... by Anonymous Coward · · Score: 5, Informative

      My secret to avoid stress... Not Caring.

    4. Re:Chill out... by Abstrackt · · Score: 4, Funny

      When you said fun exercise I thought you were talking about sex, which I guess would work with the rest of your comment: "I've found sex is an awesome way to exercise, be part of a team and really enjoy what you're doing. Plus, you learn some cool stuff too!"

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    5. Re:Chill out... by Monkeedude1212 · · Score: 4, Informative

      Yes. He needs to chill, he sounds like a zoloft ad or something.

      do you suffer from anxiety?

      No, why would I? It's just like any job. Sure, I could get called at any moment, but the biggest reliever of anxiety is knowing how to say No, and not get jerked around. Me and my boss have a system - I may be 20 or 30 minutes late for work sometimes. I may stay late to make up for it, or come in early. I might need an afternoon off. He does not harp me to be here at 8:00 AM because he knows if he did, I would be out of here at 5:00pm on the dot and not bother coming in when the phone rings. I don't have to deal with the anxiety most other jobs do because I know the policies are a bit more lax, because if they want me in an emergency, they need some perk to keep you around.

      And the only way you get around that is knowing your stuff. You don't want to be replaced by some other monkey who WILL take that abuse, so make sure you read up on new stuff you don't know, and make yourself valuable. I know a lot about computers and I know the ins and outs of fixing them, and I have a certificate in Programming. However, I don't have my A+, I don't have my Network+, I'm not a Microsoft Certified Desktop Technician - all things I know I have to work towards.

      How do you deal with it?

      Personally, when I'm stressed, I like to go Stargazing. Makes me feel small, which makes everything else seem smaller, which makes me worry less - about everything, including my job.

      Does the crushing worry of a businesses IT infrastructure (and the rest of the business) coming to a screeching halt make IT occupations prone to anxiety?

      It shouldn't. Lets face it, if the server goes down - the server does down. You don't have to worry about watching it - someone will let you know when it goes down. And then you can deal with it when it goes down. Take your time off like its your time.

      Get a good On-call schedule going, and make sure there's at least 1 other person who knows the basics of your job. That way, if you go on vacation, get hit by a bus, or decide to run away to mexico, you don't have to worry about the IT world - because someone else will be there to pick up your slack. Crosstraining all your employees is never a bad idea.

    6. Re:Chill out... by Abstrackt · · Score: 4, Insightful

      I disagree. I regard myself as a low stress person and I ride a bike to work, That may be a correlation but I don't think its causative. Some people wind them selves up on stress. Panic and stress feeding on each other until there is nothing else. Telling them to go for a swim or something won't help. They have to look outside the job they are working on.

      To be fair, I don't know anyone who relaxes on the trip to work. ;) As for looking outside the job you're working on that's why you need regularly scheduled activity, so it forces you to step away for a while.

      I think the problem with IT, or any knowledge-based jobs, is that you don't produce anything tangible so no matter how much you work it rarely feels like there's something to show for it. That's why I recommend physical activity.

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    7. Re:Chill out... by MichaelSmith · · Score: 4, Interesting

      Explain to them what an "enabler" is. Sociopaths are always going to take advantage of everyone, and people like your friend and your wife are just fodder for them. Better no client than a bad client.

      I think there is a certain thrill in getting stressed. You get an endorphin rush from it. In a sense it could be quite addictive. Its hard to talk a person out of something like that.

    8. Re:Chill out... by Yvan256 · · Score: 5, Insightful

      The thing is, Bob, it's not that I'm lazy, it's that I just don't care.

    9. Re:Chill out... by windcask · · Score: 5, Insightful

      That's people's answer to everything these days.

      Me: "I'm constantly tired and irritable. What should I do to help?"

      Society: "Get more exercise, eat plenty of fruits and vegetables, and sleep eight hours a night."

      Me: "I constantly have the urge to stab my girlfriend in the face, and I see clowns in the toilet whenever I pee. What should I do?"

      Society: "Get more exercise, eat plenty of fruits and vegetables, and sleep eight hours a night." /me solves all problems evar

    10. Re:Chill out... by Stephan+Schulz · · Score: 5, Insightful

      I'm on call 24/7...

      If you are on call 24/7 I hope you charge them 168 hours per week. Seriously. If not, find a reasonable schedule. Being on call a day a week is ok, but being on 24/7 is only acceptable if you are on the C-level and get paid accordingly - and then you need to be able to fully control your own working hours.

      Otherwise, remember, it's not your company. If the server is down, its down. If it cannot be fixed quickly, the company is losing money. Too bad. They should have bought a better server solution and paid an additional IT guy. The people in charge need to live with their decisions. It's not your responsibility unless you are in charge.

      --

      Stephan

    11. Re:Chill out... by mug+funky · · Score: 4, Insightful

      that may be borne of the fact that the average person in the western world does not get enough exercise or fruit/veg/vitamins

    12. Re:Chill out... by JustOK · · Score: 3, Funny

      and they don't get enough sleep. dude, you should have caught that. sure you're getting enough exercise?

      --
      rewriting history since 2109
    13. Re:Chill out... by Anonymous+Squonk · · Score: 5, Funny

      That's people's answer to everything these days.

      Me: "I'm constantly tired and irritable. What should I do to help?"

      Society: "Get more exercise, eat plenty of fruits and vegetables, and sleep eight hours a night."

      Me: "I constantly have the urge to stab my girlfriend in the face, and I see clowns in the toilet whenever I pee. What should I do?"

      Society: "Get more exercise, eat plenty of fruits and vegetables, and sleep eight hours a night." /me solves all problems evar

      Meant to mark Insightful. Accidentally marked troll.

      That's an odd mistake to make. You sure you're getting enough sleep?

  2. Not sure.. by malkavian · · Score: 4, Interesting

    If it's being an anxious person that makes me good at my role in IT (disaster recovery/business continuity), or whether doing that job simply makes me more so, as I constantly have to anticipate the worst.. Either way, yes, I'm an anxious person (and prone to mild depressions), but hey, there are ways of dealing with it. In winter times, a SAD light really helps give a boost.. Every few weeks, I hit a health spa, and get a good massage. I work out at the gym, which gives a good energy rush and helps me feel better.. I dive.. Hanging around the 30m mark doesn't give your body any choice but to relax (the joys of nitrogen).. I keep a fairly busy social life, which doesn't let me dwell (there's nothing like people to keep you distracted!).. And being able to cook pretty well helps with that (and is a great distraction itself).. When you're at work, let the focus (and anxiety) creep up; it gives you an edge.. When you're away from work.. Keep yourself busy and distracted.. In general, that works for me.. And as a side effect, it keeps me pretty healthy and well fed too!

  3. Weed by SkankinMonkey · · Score: 4, Insightful

    Most people I know that work in IT smoke egregious amounts of pot.

    1. Re:Weed by Nyder · · Score: 4, Insightful

      And we wonder why software fails so often... You get the munchies, forget what you were doing, assume it must have been good because it seems to work!

      no, we have crappy software because management doesn't smoke weed. they want software done yesterday with all the ideas they will tell you about tomorrow.

      --
      Be seeing you...
  4. Become the IT manager by TheGiB · · Score: 3, Funny

    And delegate.

  5. The difference between managers and workers by PolygamousRanchKid+ · · Score: 3, Insightful

    The workers care about the stuff that they do, and get anxiety about it. Managers don't give a rat's ass, and have no anxiety.

    The hallmark of a good executive, is that he can turn his problems, into yours.

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    1. Re:The difference between managers and workers by Anonymous Coward · · Score: 4, Insightful

      Spoken like someone new to the workforce.

      It's not that simple, actually. As a lower-level worker, you definitely want time to unplug and get time away from the front lines. And there's always the stress of trying to patch something under fire, or deal with rickety systems that have gone completely sideways at the worst possible moment. It's completely stressful and can be a total nightmare.

      As a manager, especially those of us who have manage departments of former co-workers, or departments that we would have previously worked in, that is never far from mind. The last thing I like to do (truly) is call at an inopportune moment on a weekend, a holiday, or after a long day. Those calls come after exhausting every other option -- is this really a 10:30 PM/Saturday/company holiday problem? Can it wait until the next morning? Is there a patch coming? Is there a workaround in the meantime? Do we have someone on hand who can patch it that ISN'T on a weekend or a vacation?

      Unfortunately, sometimes that call has to be made. And in those cases, there are actually dollars on the line. I have the impression that you've probably heard "dollars on the line" and think it's a lie - there are always dollars on the line, right? Well, yes. And "dollars on the line" - or "account on the line" or whatever variation thereof means, "loss we cannot realistically sustain at this point". Subtext: "We are all in a really bad position if we don't do this."

      When I can run interference or manage expectations, I can. But I know that the last thing you and I want is for me to jump in on systems that I'm, at best, a couple years foggy on (or only algorithmically familiar with) -- you really don't want me jumping in where I'm totally unfamiliar with the nuances. (Nor does QA). So in those situations, I can only hang around and answer priority questions, scope reduction questions on the problem at hand, etc. If we're in the office, I'll gladly buy you a drink, dinner, whatever.

      But for the love of god, don't think I don't have anxiety. I have just as much as you - it's just a different type.

      The best thing for all of us to do is to try and unplug as much as possible when we're out of work. Don't let the time off be tainted by "I could get an email" or "I could get a text", etc... yes, you can, but time off spent worrying about that is not truly downtime. If the call or email or text comes, the call or email or text will come, and worrying about it will not have made that moment any less stressful. I wrestled with that for ages and you really just have to do whatever you can to make it like a switch - off at the end of the day, and if an emergency crops up, on again. It's exceedingly difficult and sometimes you need to have the burnout moment where you realize the job just isn't worth it... some people have to go to therapy to be able to build that separation. Whatever it takes, it's critical to figure out, because it will eat you alive if you don't.

      And remember... in most cases, I got a call before you, and I did everything possible to *not* have to call you.

      But today - I'm not checking my work email. If the world blows up, Tokyo or London will deal with it to the best of their abilities. If they can't and NY or Chicago can't, then it will come to SF and LA. And we'll do what needs to be done. Even though it sucks. (Because the alternative in those cases sucks pretty badly for all of us.)

  6. Personally... by eldurbarn · · Score: 3, Funny

    When I was in that position, I would wake up each morning, go to the washroom and throw up into the toilet.

    Then things got worse and I landed in the cardiac care ward.

    While out on disability, they fired me.

    I'm now unemployed and the lack of stress is WONDERFUL!

    --
    -Eldurbarn
  7. All the usuals + Meditation by cplusplus · · Score: 4, Insightful

    I've gotten a lot more disciplined in my exercise schedule, and have always eaten good foods, but I've started going to weekly mediation and have been going for about a year now. The exercise just helps me feel good (hooked on endorphins!), but meditation helps bring awareness and focus and has given me the ability to slow down and pause during the day, let my thoughts all line up, and then focus on one at a time. Having the ability to focus on one thing at a time is nice.

    --
    "False hope is why we'll never run out of natural resources!" - Lewis Black
  8. Re:Hell yes!!! by GloomE · · Score: 3, Funny

    And some kill that realisation with more beer.

  9. 5-HTP works by Anonymous+Showered · · Score: 3, Interesting

    I work seven days a week, where I manage about 150+ desktops out in the field, over 150+ email accounts and several dozen mobile phones. I am also hosting high traffic websites. This may not sound like much to many people out there, but I am constantly under pressure and yes, anxiety does kick in.

    Even though I work out 3 times a week (strength training) I am still under stress. My social life is a train wreck, where I rather stay in a veg out on the weekends. Mind you, I have friends and plenty of relationships with the opposite sex, but lately it's just too much for me to handle. I come home and the last thing I want to do is talk to another human being.

    One thing that helps is 5-HTP. I pop 100mg in the morning and the rest of the day goes by with little worry. Sometimes, I combine it with a bit of melatonin to have a nice deep sleep (with very vivid dreams). I wake up feeling a bit more refreshed, leading to a better day.

  10. Re:The best way to avoid all that anxiety ... by Spad · · Score: 4, Insightful

    Well that lost a paragraph somewhere...

    This (especially the bit about being too good - fake the occasional mail flow issue if you have to).

    Make sure hardware is under warranty and your 3rd party software is supported with good SLAs in place. Set up server and systems monitoring so that you know when things are going wrong, rather than finding out when they have gone wrong. Hire competent staff to work with and under you that you can trust to set things up properly and fix them when they break. Never agree to support systems that you don't have the knowledge to fix within your team (unless they have reliable 3rd party support, see above).

    Above all, know your infrastructure inside out, take good backups, test your backups and have a DR plan with SLAs for each system and agree it with your business so that people can't turn around in an emergency and demand that you fix *their* system right now because they suddenly decided it was important.

    If you're stressed about the bits of your job that are under your control then you're doing it wrong; if you're stressed about your job due to other factors outside your control, you've got a job.

  11. Relax.. Take a deep breath.. by Steeltoe · · Score: 4, Interesting

    You are spot on. You cannot "think" yourself out of stress. Often, it has the opposite effect. But exerting yourself into some physical activity, can be a tremendous stress-reliever.

    I've also discovered breathing techniques and yoga to be very helpful to relieve both stress and delusions about one's place in this universe, also on how important one really is ;-) Where mere physical activity can relieve your stress there and then, yoga and its knowledge, can relieve you of all kinds of fears and tensions, or help accept whatever comes, which is more important often than trying to "get rid of the bad feelings" - they tend only to get more stuck that way!

    Some people become wise after a long life, but there are ways to speed up the process, if you're smart, and lucky ;)

  12. Re:Not in today's market by greg_barton · · Score: 4, Interesting

    The market is bad, yes, but paradoxically not bad for the already employed. I switched jobs in August.

  13. Re:Of course by cerberusss · · Score: 3, Funny

    Each of which having to deal with systems far less redundant and scalable than what we can set up in IT.

    Try dealing with my girlfriend, for god's sake. Very unreliable, and I haven't even tried the scalability. I've tried to set her up redundant but she wouldn't have any of it.

    --
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