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Deep Packet Inspection Set To Return

siliconbits passes along this quote from a Wall Street Journal report: "'... two US companies, Kindsight Inc. and Phorm Inc., are pitching deep packet inspection services as a way for Internet service providers to claim a share of the lucrative online ad market. Kindsight and Phorm say they protect people's privacy with steps that include obtaining their consent. They also say they don't use the full power of the technology, and refrain from reading email and analyzing sensitive online activities. Use of deep packet inspection this way would nonetheless give advertisers the ability to show ads to people based on extremely detailed profiles of their Internet activity. To persuade Internet users to opt in to be profiled, Kindsight will offer a free security service, while Phorm promises to provide customized web content such as news articles tailored to users' interests. Both would share ad revenue with the ISPs. Kindsight says its technology is sensitive enough to detect whether a particular person is online for work, or for fun, and can target ads accordingly."

38 of 125 comments (clear)

  1. Really? by Anonymous Coward · · Score: 3, Insightful

    More like the identity theft market....

  2. Returns? Did it ever go away? by guanxi · · Score: 3, Insightful

    Deep Packet Inspection Set To Return

    I didn't know Deep Packet Inspection ever went away. Did I miss something?

    1. Re:Returns? Did it ever go away? by Anonymous Coward · · Score: 2, Interesting

      No, it never went away. I used to work for a top5 cable ISP in the US... and all they did put their sandvines servers in 'shunt' mode. Also, they are corporately controlled, so they could be turned on ANYTIME for ANYTHING without the local network admins even being aware. Oh yeah, and I found access to them while i was still there, and still have access to them.... so I could turn them on for ANYTHING without anyone knowing also. Scary, huh? Firesheep anyone?

    2. Re:Returns? Did it ever go away? by Savantissimo · · Score: 4, Interesting

      No, as an ex-employee of a southeastern US ILEC I can tell you that they were doing deep packet inspection (and alteration) on all DSL lines from 2003 at latest. The equipment used was the Lucent BSN5000 switches. We weren't supposed to know about the packet alterations, but they made some problems impossible to fix.

      --
      "Is life so dear, or peace so sweet, as to be purchased at the price of chains and slavery?" - Patrick Henry
  3. Trust by Jugalator · · Score: 3, Insightful

    I'm happy to hear you won't read the mails. I take your word for this, ISP's, because you're trustworthy!
    Thanks for giving me your word, and only reading other parts of my surfing habits!

    --
    Beware: In C++, your friends can see your privates!
    1. Re:Trust by Monkeedude1212 · · Score: 4, Insightful

      Its a stupid thing for them to say that too...

      They also say they don't use the full power of the technology, and refrain from reading email and analyzing sensitive online activities

      Okay - so say my sensitive online activity includes compulsively looking up pornography. How exactly, are you going to determine that its the kind of activity I don't want you to be inspecting, WITHOUT INSPECTING IT?

    2. Re:Trust by Jah-Wren+Ryel · · Score: 4, Insightful

      Okay - so say my sensitive online activity includes compulsively looking up pornography. How exactly, are you going to determine that its the kind of activity I don't want you to be inspecting, WITHOUT INSPECTING IT?

      Exactly the same way all the other trackers like google's doubleclick let people "opt-out" - they still collect all the information about you, they just defer from showing you advertising that would remind you that you are still being tracked. Seriously the industry's idea of "opt out" is never to opt out of data collection, its just to opt out of obviously skeeving you out.

      --
      When information is power, privacy is freedom.
  4. Just sell me internet access please by rolfwind · · Score: 5, Insightful

    And then consider it mine to do with as I please. If people thought of internet access like a rented apartment, they would recognize ISPs seeking revenue on the other end for the double dipping and theft for what it was. It would be like a landlord using your rented place as his storage area and requiring toll for any visitors.

    Stop trying to make a 50 cents per user with everything else and be happy with my $20-50 per month. I stop frequenting other businesses that stop treating me less like a customer in my own right and more like a revenue stream to be exploited and maximized at all costs.

    I know some people put up with this (buying the cheapest computers that have all manor or shitware on them) but I stopped that game long ago. Not worth my time.

    I also drop any so-called friends that try to make me their lower step in any mlm scheme. It's all the same thinking and I want none of that.

    1. Re:Just sell me internet access please by T-Bone-T · · Score: 2, Insightful

      You should read your lease. There are a large number of things you can't do in your apartment.

    2. Re:Just sell me internet access please by rolfwind · · Score: 2, Insightful

      That said, the analogy broke down far before that.

      All analogies break down. If they didn't, it would be because all properties down the list would be equal meaning the situation is the exact same in every respect.

      All that matters with an analogy is if it illustrates the point to the audience and whether it is truthful in doing so.

    3. Re:Just sell me internet access please by Pharmboy · · Score: 5, Informative

      You should read your lease. There are a large number of things you can't do in your apartment.

      You should read your TOS. There are a large number of things you can't do with your ISP as well. The point is that as long as you are being a good customer, neither should be meddling into your life. There is already protection on the books for renters that vary from state to state, ie: the landlord has to give notice before an inspection, they can't just kick you to the curb for no reason with 1 days notice, etc. The problem is that there is NO consumer protections for customers of internet access. They just keep figuring out new ways to try to make money off of you, typically at your expense. In older consumer markets, they would be subject to fines and/or prosecution for similar actions.

      The problem is that since it is the internet, they think that there are no rules that apply to them, and unfortunately, they are almost correct.

      --
      Tequila: It's not just for breakfast anymore!
    4. Re:Just sell me internet access please by Pharmboy · · Score: 2, Insightful

      You are missing the whole point: In your apartment, the landlord can't just put a clause that allows him to install hidden cameras or gets your first born child. It would be illegal regardless of whether it was in the fine print, as a general rule. (excepting reality shows...). Your ISP however, has the ability to chance the TOS any time without the housing authority oversight. You are stating the whole problem, that they can put shit in the TOS that should be illegal to begin with.

      --
      Tequila: It's not just for breakfast anymore!
  5. Deja vu by jamlam · · Score: 3, Insightful

    Err, didn't they try this before and users hated it and it's invasion of privacy so much that it nearly caused a court case? What's changed to make it different this time? Oh look, nothing, they're just hoping everyone's forgotten already...

    1. Re:Deja vu by fuzzyfuzzyfungus · · Score: 4, Interesting

      Unfortunately, so called "outrage fatigue" is both well recognized and quite effective. People with a direct profit motive can just keep trying, again and again, until all but the hardcore tinfoil hatters lose interest)...

  6. Hmm... by fuzzyfuzzyfungus · · Score: 5, Insightful

    As much as I think Phorm, Nebuad, and their ilk are worse-than-worthless subhumans who are only alive because it is illegal to kill them, burn their corporate offices to the ground, and erase every last miserable trace of their existence, they might actually have an unintended positive impact.

    At present, most sites the public interacts with(outside of the very moment of a credit card transaction or banking login) tend to skip SSL, even when that is a terrible idea. Social networks, email, loads of other not-directly-financial-but-really-shouldn't-be-unencrypted stuff goes flying over the wire, in the clear, because the providers don't want the computational overhead of SSL. Even when they have the capability, it is rarely the default, and people who go to http://foo.whatever/ typically aren't kicked over to https://foo.whatever./

    However, most of those sites depend on advertising and user profiling(either third party, as in the case of sites that run adsense or equivalent, first party, as with Gmail, or as a proprietary advantage, as with Amazon's customer recommendation engine). The advertisers will be, to put it in the mildest possible terms Unbelievably Fucking Ripshit when they hear that ISPs and their spook cronies will be horning in on their action. Not Happy. Very, Very, Not Happy. And if you think that they were not happy at that, just wait until the DPI crew starts injecting 3rd party ads and things into pages. Using your DPI evil to, say, inject 3rd party recommended products right into Amazon or any other online retailer's website would be eminently doable, technologically. That will really piss them off. Lawyers will be deployed, faces will turn purple. Shoes will be banged upon boardroom tables, Khrushchev style.

    Since, as stated above, strangling their executives with the entrails of their own children isn't generally legal, they'll have to do something else. Specifically, pull their cheap heads out of their tightwad asses and start using SSL more seriously. Since your ISP is the ultimate man-in-the-middle, they won't be able to stop them from seeing where you are going; but they will be able to stop them, dead, from monkeying with, or even reading in any useful way, your traffic.

    Ideally, Phorm and friends will do more than the EFF has, probably by a substantial margin, to drive mainstream SSL adoption, and then suffer a series of crippling workplace spree-killings.

    1. Re:Hmm... by pknoll · · Score: 2, Insightful

      One small issue with moving everything to https is that you need one IP address per domain. That puts a pretty big wrinkle in the many, many servers out there that serve up multiple domains per IP. (Technically, you can do so if you utilize unique ports on the same IP for each served domain, but that breaks the "just works" aspect of port 443).

      It's not insurmountable, but it does put more pressure on the already shrinking IPv4 pool. Another reason to hasten the adoption of IPv6, I suppose...

  7. I think this is... by Etyme · · Score: 3, Insightful

    ...a good reason to encrypt everything by default.

  8. Your Honor by paiute · · Score: 3, Insightful

    Your Honor, my client was irreparably harmed by a Comcast customer's emails and web traffic, which they now have the technical abiltiy to monitor and are in fact doing so on a regular basis to their financial advantage. Comcast's failure to use this technology to stop the harm done to my client is the basis for our claim of one bazillion dollars in damages.

    --
    If Slashdot were chemistry it would look like this:Cadaverine
  9. Incentive by Beerdood · · Score: 5, Informative
    When I started reading this article, I thought to myself "what possible incentive could they possibly provide if I opt in for targeted ads? Maybe a cheaper monthly bill?" Then I found this little gem :

    The companies now offering ad services based on deep packet inspection believe they have learned how to make the services acceptable to privacy advocates and Internet users. This includes asking for permission up front and offering people incentives to receive targeted ads, such as Kindsight's free security service, which includes identity-theft protection. Customers can pay a monthly fee to receive no ads.

    Wow, that's just fucking fantastic. So according to their model, you're going to have to pay your ISP to not receive ads..? Great, now my ISP is going to start a protection racket - "hey, for a small monthly fee, we won't bombard you with ads and snoop your data!".

    --
    Global warming and other natural disasters are a direct effect of the shrinking number of pirates - Gospel of the FSM
    1. Re:Incentive by MightyMartian · · Score: 3, Funny

      Yeah, you sees, if you pay da money to us, your bakery won't, y'know, burn down, see?

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
  10. Don't touch my packet! by rsteele19 · · Score: 2, Funny

    I read the headline and assumed this would be another story about the TSA's screening procedures...

    --

    This sig is umop apisdn.

    1. Re:Don't touch my packet! by MightyMartian · · Score: 4, Funny

      The difference is subtle. The TSA scanners scan your penis, Phorm's scanners scan you scanning other peoples' penises.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Don't touch my packet! by seanonymous · · Score: 3, Funny

      The TSA's version is called Deep Package Inspection. It's totally different.

  11. Phorm phights phoul phreedom phighters by David+Gerard · · Score: 2, Funny

    Beleaguered Internet advertising phirm Phorm is hitting back at critics with StopPhoulPlay.com, in an attempt to lure Internet activists into herniating from laughter.

    "It is clear that the campaign against Phorm originates in the sinister manipulations of Alex Hanff and Marcus Williamson," said Kent Ertegun, CEO of Phorm, "who have used mind control lasers and the killer robot armies of the Open Rights Group and FIPR to deceive millions of Britons into a Communistic fervor of hatred against the engines of the free market and customer demand, the salesmen and marketers, the true creators and enablers of objective value."

    The website, designed in Microsoft Word, uses the infallible public relations format so successfully put into play by the ReligiousFreedomWatch.org site of the Church of Scientology, an upstanding community institution of similarly flawless repute. StopPhoulPlay.com reveals how:

    • At the age of five, Hanff REFUSED to share his crayons with the little girl next to him, saying she was "poopy" and would only draw a picture to be used against him.
    • At age twelve, Williamson accepted MONEY from his mother to buy sweets, but not to tell schoolmates in case they wanted some.
    • Hanff and Williamson may have attempted to access POTENTIALLY ILLEGAL images blocked by the Internet Watch Foundation.
    • Hanff and Williamson have used WIKIPEDIA at least once in their lives.
    • Hanff and Williamson INVADED POLAND in 1939.

    "Given the persistence with which they propagate incorrect information, we cannot rule out the possibility that a competitor is involved," he said. "The competitor goes under the name 'reality.' Needless to say, we have no tolerance for an entity of such limited possibilities.

    "These people are privacy pirates — people who steal privacy online, off the coast of Somalia. With Internet guns! And drugs! And child pornography!"

    Mr Hanff and Mr Williamson said they were unsure whether to sue Phorm into atomic dust for gross defamation or just to let them continue with their infallible public relations work. Phorm shares have dropped from 405p to being rated a "serious infection risk" by the World Health Organization.

    Picture: Targeted just for you.

    --
    http://rocknerd.co.uk
  12. What if they did this with phone calls? by Logic+Worshipper · · Score: 5, Interesting

    Could anyone imagine the uproar if phone companies let telemarketers listen to your calls to find out what kind you products to market to you? This would give ISPs the ability to that to non-encrypted voip calls.

    I couldn't imagine a cell phone or land-line phone company getting away with that.

    1. Re:What if they did this with phone calls? by dltaylor · · Score: 2, Interesting

      Don't they?

      Not the content, at least for now, but there's money to be made selling the contact list, and not just to the gov't.

      If you're regularly calling the local pharmacy, for example, don't the health insurance scammers have "a right to know that" (for a fee, of course) so they can stuff your mailbox (and email box, if you're lame enough to use your phone company as an ISP) with advertising?

  13. "Opt out" of the Internet service altogether? by whoever57 · · Score: 3, Interesting

    Does "obtaining consent" and allowing "opt-out" mean that customers will be free to terminate their Internet connection if they don't opt-in? Or will there be an option to retain Internet service while opting-out of the snooping?

    --
    The real "Libtards" are the Libertarians!
  14. Re:Encryption by MichaelSmith · · Score: 2, Informative

    An ISP which controls DNS and access to certificates can transparently position itself in the middle of an encrypted link. Unless keys are exchanged off line, or through other networks, end to end encryption will not help.

  15. Re:National Do Not Advertise List!!! by lostmongoose · · Score: 2, Insightful

    It's not about 'not advertising to me' it's about 'not collecting my data in the first place.'

  16. SSL can only be adopted if provided by websites by Mandrel · · Score: 2, Interesting

    Using SSL may not be a solution, because websites that think that these techniques will increase their revenue, because the ads they display will be better targeted, have an incentive to not provide an SSL service.

  17. Now! by CSFFlame · · Score: 2, Insightful

    Everyone needs to get off their asses and enable https.

    1. Re:Now! by dargaud · · Score: 2, Insightful

      Everyone needs to get off their asses and enable https.

      The https-everywhere plugin is great, but as a small website writer, am I supposed to $hell for a certificate or am I supposed to explain to my readers that, yes, the self-signed certificate is not a sign of viral attack onto their browser from my parts. Good luck with that.

      --
      Non-Linux Penguins ?
    2. Re:Now! by CyberDragon777 · · Score: 2, Interesting

      You should get one for free: http://www.startssl.com/?app=1

      --
      We both said a lot of things that you are going to regret.
    3. Re:Now! by wvmarle · · Score: 2, Informative

      Then at least give the correct link: https://www.startssl.com/?app=1!

  18. "Security" Service? Really? by Lanir · · Score: 4, Interesting

    I love how they settled on the soft target of "identity theft protection" too. This is just a non-starter.

    Let's see if we can boil down what a truthful ad for their spyware would look like.

    "Hi! I want to provide you with a service we're going to say protects you from someone pretending to be you. Most likely we'll make sure you can't possibly sue us if someone does steal your identity or we'll just claim someone got your info offline or from a computer not covered by the service.

    In return, you let is spy on you and use this to send ads to you. We promise not to look at certain types of info but this won't be transparent to you in any way. And realistically speaking, we can't possibly keep up with every site of the type we're saying we don't look at but we'll lie to you and say we won't look at email or sites with medical information anyway. By the way did we mention our EULA will immunize us from prosecution for doing it anyway?

    In summary: We onwzorz your infos and you oggle our ads. We'll also make gratuitous statements about protecting your info but you won't be able to hold us to any of it. Have a good day! Big Brother is watching and he wants you (and your little wallet too)!

  19. Re:Encryption by MichaelSmith · · Score: 2, Informative

    Say you have an account with an ISP. The wider internet is accessed through the ISP network. Nothing stops the ISP from building a model of the internet within their network, so that when you think you are connecting to your bank, you actually connect to a proxy run by the ISP which forwards connections on to the bank.

    This is how it works at my workplace. All SSL connections are proxied.

  20. Re:Encryption by SuricouRaven · · Score: 3, Informative

    You can intercept and proxy an SSL connection easily enough, but you can't do so without detection - the certificate won't match, and browers would start warning of something suspicious.

  21. Re:I disagree by SuricouRaven · · Score: 2, Informative

    You could, in theory... except that the browser already has a secure certificate installed with which to verify your identity. They come on the Windows CD (For IE, the most popular browser still) and are thus beyond your power to control. The math is very well-tested. Without access to the corresponding secret numbers for those certificates, no interception without detection. A government agency could pull it off, by demanding those certificates, but an ISP couldn't without their help.