Slashdot Mirror
Computer Glitch Leaves Some Australians Without Cash
An anonymous reader writes "National Australia Bank payments to customers were again delayed today after a computer glitch yesterday morning due to a corrupted file in its mainframe computer. Upset consumers are now demanding compensation for any fees for late mortgage and credit card payments, overdrawn accounts or bounced direct debits charged by any institutions as a result of the mess."
If you have a payment due on X date, you wait until day X - 1, and something goes wrong and delays you by one day, this is your fault, not your bank's fault.
I disagree entirely. In todays age of electronic payments and daily interest, it's important to pay things ON TIME. Paying early for most people means losing interest elsewhere. I pay on X date, not even X-1. I schedule most of this. Noone pays me 7 days early, the banks certainly don't clear a cheque early on assumption it'll be fine. The NAB appear to be acting very fairly on this matter, which is more than I've seen other banks (CBA) doing when a computer glitch duplicated a debit on my account. I was 50k down on an interest bearing mortgage offset account for a week - they didn't even remotely entertain my request $60 interest it lost me. They don't waste any time when the shoe is on the other foot though so good on NAB.
Only big ligs use sigs.
Yes, many people do live from paycheck to paycheck. You've probably seen them but don't recognise them, they are the people who man the cash registers, cut your hair, keep your office clean, serve you drinks and food, cut your lawn, and take away your garbage.
And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
and it's normal not to have any money on your accounts and live from payday to payday?
For some people, yes.
Welcome to the real world.
okay, the banks made an error and should compensate... but do people really find it normal not to save any money and be screwed when the tinyest thing goes wrong?
Some people don't earn enough to "save any money". When 90% of your income goes in basic and essential expenses, being able to save even 10% is a luxury not always afforded should any emergency expenses come up.
It's about as honourable as lending what you don't have.
If God forks the Universe every time you roll a die, he'd better have a damned good memory.