Slashdot Mirror


Which Shipping Company Is Kindest To Your Packages?

Ant writes "Popular Mechanics mailed a bunch of sensors on an epic journey to find out which American shipping company is the most careful with your packages. From the article: 'One disheartening result was that our package received more abuse when marked "Fragile" or "This Side Up." The carriers flipped the package more, and it registered above-average acceleration spikes during trips for which we requested careful treatment.' Here's what they found."

10 of 480 comments (clear)

  1. Interesting but... by Again · · Score: 5, Insightful

    The test is interesting but in my opinion the data set is too small to draw any real conclusions. It would be nice to see this test done at least a few times per mail carrier.

  2. In a just world... by msauve · · Score: 3, Insightful

    they wouldn't be working there long. Also, it makes me wonder why you have reprobates as friends.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
    1. Re:In a just world... by Eskarel · · Score: 5, Insightful

      I worked with a guy when I was young who was an ex UPS employee, he told similar stories.

      The reality is that the guys working in the shipping center are generally young, unskilled, and paid crap. Even if they actually got fired for screwing around(which they generally don't), they'd just be replaced with another batch of idiots.

    2. Re:In a just world... by nospam007 · · Score: 4, Insightful

      If you pay peanuts, only monkeys will work for you.

  3. Re:TSA by MadnessASAP · · Score: 4, Insightful

    I currently work for a Canadian shipping company that handles UPS, Purolator, DHL and a bit of FedEx air freight across the country and I can tell you at 4 AM outside in the cold and rain after the 4000th 50lb supposedly fragile package it's REALLY hard to give a flying(get it? 'cause it's air freight) fuck about your shipment. And of course as they say in the article, express shipping (read: air freight) is expensive, to keep a reasonable profit margin sacrifices have to be made and so that although 1 in 1000 might get damaged the other 999 make it to their destination on time and in one piece.

    --
    I may agree with what you say, but I will defend to the death your right to face the consequences of saying it.
  4. Re:Wait, why? by Eskarel · · Score: 3, Insightful

    Not exactly.

    What they are is generally is people who are paid badly and whose only required qualification is the ability to lift a certain weight. Which translates to "muscular 18-25 year old males with no education". Think of any 18-25 year old males you know or to what you were like back then if you were. Personally I was a dickhead, and your average UPS employee is probably worse.

    I knew a guy who used to work in one of those places and he said that they used to have competitions as to who could break more fragile packages. They're bored, they're stupid, and they're not looking for a lot of career advancement.

  5. Re:TSA by Anrego · · Score: 3, Insightful

    I actually don't mind this at all.. but I wish shipping companies did a better job of handling the aftermath.

    I can accept that in order for me to have a package sent from somewhere in the bowels of the USA to my door step here in Canada within 2 days for under $50 .. some corners need to be trimmed. Trying to deal with UPS over the phone however is way too painful, and DHL is (in my experience) akin to eating a lightbulb.

  6. Re:TSA by Anonymous Coward · · Score: 5, Insightful

    "I can tell you at 4 AM outside in the cold and rain after the 4000th 50lb supposedly fragile package it's REALLY hard to give a flying(get it? 'cause it's air freight) fuck about your shipment."

    Boy, aren't you glad that pilots don't stop giving a flying fuck about your ass after 10 hours of flying? Or that the doctor doesn't stop giving a flying fuck about you after you've been bleeding for 10 minutes and (s)he's all messy? Or that after a long double-shift the guy building your car and assembling the brakes doesn't stop giving a fuck after a long 12 hour shift?

    Fucking pussy. Suck it up. And stop breaking my expensive shit.

  7. Re:TSA by AmiMoJo · · Score: 3, Insightful

    I can accept that in order for me to have a package sent from somewhere in the bowels of the USA to my door step here in Canada within 2 days for under $50 .. some corners need to be trimmed.

    Like the wages bill for the legion of highly trained and helpful staff you want to answer the phone? There is a reason we have to put up with shitty menus and recorded messages. Everyone wants the best deal and when looking at the cost of a service they don't factor in the value of support when things go wrong.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  8. Re:TSA by caerwyn · · Score: 3, Insightful

    That's not necessarily true. A good friend of mine worked in a management position for a few years after college, and one of the stops on his rotations through company departments was shipping. He was expected to be out with the employees he was managing at least part of the time, especially under exceptional circumstances. Just because a job requires a college degree and has excellent compensation (which his did) doesn't meant that it's not going to have its crap moments.

    --
    The ringing of the division bell has begun... -PF