Slashdot Mirror


Antivirus Firms Short-Changing Customers

Barence writes "Two leading security firms have been accused of ripping off customers by cutting short their antivirus subscriptions. AVG and Symantec are offering their own customers discounts on subscriptions via email or pop-ups, but the new subscriptions start immediately, 'short-changing' users who had months left on their existing deal. Both Symantec and AVG owned up to the practice, and said they had no plans to change their ways, instead advising their customers to upgrade as close as possible to the end of the subscription. However, the pair actively send out emails and pop-up messages that encourage customers to upgrade immediately."

2 of 205 comments (clear)

  1. Re:Windows - Microsoft by Anonymous Coward · · Score: 5, Insightful

    it works better than Norton and McAfee

    Really setting the bar up high, aren't you.

  2. Re:Avast also by Beardo+the+Bearded · · Score: 4, Insightful

    You realize that MSE is tested as the best, lightest, cheapest AV solution available, right?

    I used to use AVG until it got spammy. Then I used Avast! until MSE came out and it tested better. (I use Linux and my brain as my main AV products...)

    --

    ---
    ECHELON is a government program to find words like bomb, jihad, plutonium, assassinate, and anarchy.