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Apple Impasse With Magazines Over Subscriber Data

Pickens writes "Peter Kafka reports at All Things Digital that Apple and the publishing industry haven't been able to come to terms over magazine app subscriptions. Publishers want the ability to sell the subscriptions themselves, or at least the opportunity to hang on to subscribers' personal data, and Steve Jobs won't let them. Publishers also don't like the 30 percent cut that Apple wants to take in the iTunes store, but their real hang-up is lack of access to credit card and personal data. It's valuable to them for marketing because the demographic data helps magazines sell advertising, and without it they can't offer print/digital bundles. All Apple is willing to offer is an opt-in form for subscribers that would ask them for a limited amount of information: name, mailing address, email address."

11 of 243 comments (clear)

  1. Credit Card data? by Yvan256 · · Score: 5, Insightful

    They want access to the personnal and credit card data? If I buy a magazine at a kiosk, the guy takes my money, period. Apple is just a digital kiosk.

    If their business model requires both to sell me the magazine AND have access to my data to be able to get money from ads on top of that, too bad for them.

    1. Re:Credit Card data? by Stregano · · Score: 3, Insightful

      Well Apple already has all of that data, so to get anti-corporation about your personal data is a little silly.

      Also, besides porn, who goes to magazine kiosks anyway? Even mentioning going to a kiosk here in /. is like telling me I have to put on pants to program: "It's not happening"

      --
      The world is how you make it
    2. Re:Credit Card data? by dfm3 · · Score: 4, Insightful

      They want access to the personnal and credit card data? If I buy a magazine at a kiosk, the guy takes my money, period.

      Well then you wouldn't exactly be a subscriber, would you?

      Ever wonder why most magazines cost $5-9 at a newsstand, but you can often get a year's subscription to the same magazine for $2-4 per issue? Hint: they're not just making money off of the subscription. The types of magazines a person is interested in can tell marketers quite a bit about their interests, and there's good money to be made in consumer profiling.

    3. Re:Credit Card data? by wiggles · · Score: 3, Insightful

      "If I buy a magazine at a kiosk, the guy takes my money, period." ...but if you get a subscription, you pay around 10% of the cost of purchasing each edition individually because the magazine gets your personal data (name, address, telephone number, personal interests) that they then sell to advertisers. That's been their business model for eons. How do you think they produce telemarketing lists?

    4. Re:Credit Card data? by Tharsman · · Score: 5, Insightful

      Well Apple already has all of that data, so to get anti-corporation about your personal data is a little silly.

      Here is the deal, though: most (sensible) anti-corporation people that complain about personal data do so precisely because they dislike their data being shared afterwards. Apple is doing precisely what I want any company I entrust with my data to do: refuse sharing it.

    5. Re:Credit Card data? by sexconker · · Score: 5, Insightful

      Ever wonder why most magazines cost $5-9 at a newsstand, but you can often get a year's subscription to the same magazine for $2-4 per issue? Hint: they're not just making money off of the subscription. The types of magazines a person is interested in can tell marketers quite a bit about their interests, and there's good money to be made in consumer profiling.

      No. It's because 12 * 3 > 4 * 5 .
      Someone who buys at a newsstand will, on average, NOT buy anywhere near the full year's worth of issues. They'll buy, on average, 3 or 4 issues over the entire year.

      And when you buy from a newsstand, the newsstand makes a profit (shocking, I know!). And if you think that's a razor-thin profit, think again. At one point the Sunday Los Angeles Times cost me 37.5 cents a paper, while I turned around and sold it for the newsstand price of $1.50.

      And by "me" I mean "me". That is to say, I've done this before and I know what I'm talking about.

    6. Re:Credit Card data? by hymie! · · Score: 3, Insightful

      Consumer Reports is non-profit on purpose.

    7. Re:Credit Card data? by Lilith's+Heart-shape · · Score: 4, Insightful

      Well Apple already has all of that data, so to get anti-corporation about your personal data is a little silly.

      If I want $PUBLISHER to have my personal data, then I will buy directly from $PUBLISHER. If they're going to misuse my personal data to generate additional profits, then they can go fuck themselves. I think Apple's doing the right thing.

  2. Re:My advice, don't develop for the iphone. by Tharsman · · Score: 4, Insightful

    You heard the man! If you don't like Apple protecting user data, go to a platform that does not!

  3. Do Antitrust suits even happen any more? by jbeach · · Score: 1, Insightful

    I thought Ticketmaster was bad. Apple now runs what's left of the music industry with iTunes, and wants to do the same with publishing. Apple wants to a) squeeze out magazine publishers from being able to shift subscribers OUT OF Apple's store if they later choose, and b) Apple wants to be put themselves completely in the driver's seat with any possible online-only ad revenue for these magazines.

    And it's completely their capitalistic right to do both - unless our regulated market realizes it's in the best interest of consumer choice to *not* allow Apple to have this potential stranglehold on information. What if Apple becomes the default magazine-delivery platform, and they decided they don't want to host any magazines OR ads that say good things about Android? Or mention that the new iPhone (x) has a tendency to explode?

    I sure hope Apple doesn't succeed in this. If they do, it sure was nice living in a world where the average citizen had something like a fair shot.

    --
    The Invisible Hand of the Free Market is what punches workers in the nuts.
  4. dead due to cost by fermion · · Score: 3, Insightful
    To me the subscription model is dead due to cost and quality. I have one subscription through an app on the iOS, and that is pretty much a donation sort of thing. I would not mind having a subscription to a Linux magazine, but they want a huge amount of money. Ditto for Financial Times, WSJ, and most other subscriptions.

    To me the whole thing is silly. These people have been complaining for years that paper and distribution costs are killing them, and that circulation is in the decline. Here is a model in which they can keep the ads but increase the number of adds as there is no incremental costs for ads in terms of delivery and paper costs, while increasing distribution. While I get annoyed that Architectural Digest has the first third of the magazine as ads, it is still a deal at less than $2 an issue. OTOH, They could have many more ads on iOS, linked to the advertiser, sell it for a dollar, and I would not be annoyed.

    It seems this is second opportunity to traditional media to monetize on the web. Offer digital products, mostly supported by advertising, reduct traditional ineffecient infrastructure, and offer a product at a price that attracts new consumers.

    Apple might be a driver in the process, like they were with music. Or the media companies could resist, as they did with movies which lead to distribution companies like Netflix making the profits at the expense of the media companies. At this point it can go either way.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black