Slashdot Mirror
Consumer Reports Gives AT&T Lowest US Carrier Rank
tekgoblin writes "Consumer Reports has just released results for consumer satisfaction across all US cell phone carriers. The survey covered around 58,000 Consumer Reports subscribers. Over half of the respondents who used AT&T used the iPhone when taking the survey. According to Consumer Reports, iPhone users were less satisfied with AT&T than other users with different phones. An AT&T spokesman responded by citing independent speed tests, as well as higher subscriber numbers and a dropped call rate within 0.1% of the industry leader."
Update: 12/07 01:49 GMT by S : Corrected last sentence to indicate the 0.1% dropped call rate statistic is the difference between AT&T and another carrier, not 0.1% overall.
I had two different iPhones over two years. I experienced dropped calls all the time. It was awful. I hated AT&T. During this time, I even moved from the East Coast to the West Coast and still had the same poor experience. I was ready to leave AT&T. I had friends on AT&T that didn't have iPhones and they said they had a good experience with AT&T. So, I decided to get a new phone. I got a Samsung Focus running Windows Phone 7. Now, my experience is really good. The network seems fast and reliable. No more dropped call issues. I can't speak for everybody. But, this is my experience. I wish I had changed phones sooner. It would've saved me tons of aggravation.