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SatPhones — Why Can't They Make It Work?

RedEaredSlider writes "Satellite phones aren't as clunky as they once were, and technology has made them more powerful. Gone are the days when satellite phones had to be accompanied by a suitcase. Yet to date, the field is littered with bold attempts at a phone that could be used anywhere, without depending on earthbound cell phone networks. Billions have been invested, with relatively little to show for it. Part of the answer is debt. TerreStar is only the latest casualty of a crushing $1.2 billion debt load. The company introduced its Genus phone last month, but is in the middle of Chapter 11 proceedings. It's unclear that the phone will sell enough to help TerreStar stay in business, especially when it carries a $799 price tag."

3 of 337 comments (clear)

  1. Can't make a call from inside by troylanes · · Score: 5, Informative

    I've worked in the industry for the past 7 years or so -- most of the support calls that came in were related to the fact that the phone would not work indoors or in a car. People were really confused and often angry when you told them they need to be outside to make a call. This is small fact is one of the reasons, not to mention the cost, that satphone adoption has been stagnant.

    1. Re:Can't make a call from inside by fpp · · Score: 5, Informative

      I second this. I also work in the industry and people generally don't know that not only do you have to be outside, but you have to have a clear line of sight to the sky and not be near obstructions like buildings. Also, the higher off the ground you are, or the higher the elevation, the better. Even in the best conditions, the call quality can vary as a satellite goes over the horizon and passes your call to another satellite. Also, satellite calls are very expensive, and the hand held units, although getting smaller (like the Iridium 9555 handset), are still bigger than a large cell phone.

  2. Re:Do they still use geostationary satellites? by Wyatt+Earp · · Score: 5, Informative

    Iridium satellites are at 475 miles, not geo sync