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Comcast Accused of Congestion By Choice

An anonymous reader writes "A kind soul known as Backdoor Santa has posted graphs purportedly showing traffic through TATA, one of Comcast's transit providers. The graphs of throughput for a day and month, respectively, show that Comcast chooses to run congested links rather than buy more capacity. Keeping their links full may ensure that content providers must pay to colocate within Comcast's network. The graphs also show a traffic ratio far from 1:1, which has implications for the validity of its arguments with Level (3) last month."

9 of 434 comments (clear)

  1. I, for one... by fuzzyfuzzyfungus · · Score: 5, Insightful

    Am utterly shocked that anybody could be so cruel as to suspect a poor innocent cable company of trying to protect their cash-cow video delivery business by deliberately sucking at being an ISP(harder than they do simply by nature, that is) and using their oligopolistic incumbent position to shake down nimbler and more responsive competitors.

    1. Re:I, for one... by Mr.+Freeman · · Score: 5, Insightful

      Look, comcast is a private company that exists to make money. Because they're a private company, the government doesn't regulate the quality of their product. This is because it's assumed that the free market will take over. The assumption is that people will switch to other providers and thus stop buying comcast service. In a market in which there's actually competition, this works quite well.

      The problem is that comcast has a monopoly (or duopoly) with regard to internet service pretty much everywhere comcast offers service. Thus, there's no free market to drive prices down and quality up.

      The only solution in these situations is government regulation. Either subsidize new providers, cap prices, mandate minimum quality of service, etc. Comcast argues that they don't need regulation because they're doing just fine and that they're serving the public good. These graphs show that this is clearly not the case.

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      -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
  2. Net neutrality by airfoobar · · Score: 5, Insightful

    Seems like they are intentionally congesting their links to force content providers to pay them extra for prioritisation. Ground rules for net neutrality are needed.. badly.

  3. Re:Does it have to be a conspiracy? by epiphani · · Score: 5, Insightful

    This is _ONE_ ten gig link. Lets assume they have another 10 gig to level3.

    His point is pretty clear: ten gig links are NOT THAT EXPENSIVE. We're not talking about a 100 million dollar expense here, we're talking probably an extra 200k per month per link.

    They're intentionally bandwidth starving themselves. I can't see any other explanation, and Backdoor Santa is right.

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  4. Nobody has a peering agreement with Comcast by Rockoon · · Score: 5, Insightful

    The Comcast argument is that they have a peering agreement with L3 (and TATA too) but that is simply not the case. Both L3 and TATA are providers for Comcast.

    TFP (The Fucking Post) points out that Comcast runs its terminations with TATA at full capacity for most of the day and concludes that they do so on purpose to force services like Netflix to co-locate with them (= $$$ for Comcast.)

    So L3 says to Netflix.. "Hey.. you dont need to be a slave to the Comcast overlord" and Comcasts reponse is to re-brand its business relationship with L3 as a "Peering Agreement."

    Many slashdotters bought this bullshit hook, line, and sinker on the last Comcast vs L3 article. They did so because they learned about peering relationships at some point in other slashdot stories and took their 1:1 free peering knowledge and incorrectly applied it to the L3 and Comcast relationship.

    L3 is Comcast's internet provider. Comcast's claim is like you claiming that you can charge your ISP because more stuff comes downstream to your LAN than goes upstream from it.

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    "His name was James Damore."
  5. Re:A provider that uses close to 100% of capacity! by Dunbal · · Score: 5, Insightful

    No, it's more like the construction company is taking forever to finish the road, and by happy chance they also operate the toll booth on the only alternate road.

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    Seven puppies were harmed during the making of this post.
  6. Re:Lowest customer satisfaction rankings by gstoddart · · Score: 5, Insightful

    Does Comcast simply not care about their customer satisfaction ratings, or are they on a quest to consciously plunge their ratings into the gutter?

    Well, in the past, lots of people have pointed out that Comcast is essentially a monopoly in places, so, it's not like they're competing with anybody.

    They simply have no incentive to spend money. They've got all of these customers now, and spending money on infrastructure isn't going to make them any more money, so why do it? Upgrading is just straight cost, and without a benefit to them, why do it?

    The very cynical answer is that until they're more or less forced to upgrade, they have no incentive to. They make money by overselling a service -- the closer to maxed out the service is, the more money they make. They don't really care about you, they care about their profits -- they're not gonna spend profits just so some people have a faster connection.

    And, they're not going to give up on the revenue of having people co-locate with them, so they're doubly uninterested in fixing their capacity issues.

    Welcome to the "free" market, it isn't really about customer choice and value -- it's abut maximizing profits and giving you the least amount of service they can get away with. This is a perfectly logical situation when you look at it from their point of view.

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    Lost at C:>. Found at C.
  7. False advertising by tepples · · Score: 5, Insightful

    A 100 percent full pipe is an efficient use of their resource.

    It also limits the ability of Comcast's customers to use the 6 Mbps downstream burst capacity that Comcast has advertised to them. When an oversold link flat-tops, it's been over-oversold. If Comcast is not capable of bursting at 6 Mbps for the majority of the day, it shouldn't even be advertising 6 Mbps, let alone "PowerBoost".

  8. Re:Universal Health, I mean, Internet Care? by morgauxo · · Score: 5, Insightful

    No, you pay for a high speed connection to the INTERnet and they are providing a high speed connection to their own INTRAnet with a congested gateway to the internet. Then they make money on both ends by charging content providers to get onto the intranet providing their customers with the connection they already paid for in the first place. They get away with it because the consumers are ignorant, the politicians are crooked. The end result is the consumer will be charged more plus the carrier gets greater control of what is on their networks. This decreases competition further eroding what the consumer gets in the end. Eventually maybe it won't even be possible to discuss and make others aware of what is going on. How long until Slashdot for example is inaccessible through Comcast?