Tales From the Tech Trenches

GMGruman writes "Anyone in IT has a story or two involving stupid users, crazy co-workers, kludgy technology, and airhead managers. Lisa Blackwelder has collected top tales of the tech trenches, covering user antics, office politics, and unusual technical challenges that IT pros faced (usually) with aplomb, insight, and savvy."

Comments

Re:Just reply here

[Anonymous Coward]

The unfriendly solution is to tell the company that suppliers the cleaners that if it happens again you cahnge companies. If it's important equipment then it's the only realistic thing to do.

Re:Oh, what's cropped up this month....

[cusco]

"I don't believe you"

Then you've never worked Helpdesk for any appreciable period of time. People **ARE** this stupid. I wouldn't be at all surprised if this same lady were to call again about the same issue next week. If she's an executive or a security guard then I can pretty much guarantee it. I've had (l)users who suddenly one day forgot how to work the KVM switch that they had been using for two years. I've had lusers call because "someone stole my mouse", when in fact it was just covered by the pile of papers that had avalanched over the top of it. People who slopped half a cup of tea into their keyboard and call because "my computer is leaking". I suggest a visit to the Computer Stupidities page of Rinkworks to see how really, really dumb people can be when they have to work with a device that they think is smarter than them.