Why Creators Should Never Read Their Forums
spidweb writes "One full-time Indie developer writes about why he never goes to online forums discussing his work and why he advises other creators to do the same. It's possible to learn valuable things, but the time and the stress just don't justify the effort. From the article, 'Forums contain a cacophony of people telling you to do diametrically opposite things, very loudly, often for bad reasons. There will be plenty of good ideas, but picking them out from the bad ones is unreliable and a lot of work. If you try to make too many people happy at once, you will drive yourself mad. You have to be very, very careful who you let into your head.'"
While you get an idea of what the people who post in the forum like by reading it, it's not necessarily the best choice overall. The people who post on gaming forums are going to be a self-selected subset amounting to a couple of percent of the total player base, tops. This means they're going to have opinions that may not reflect everyone who plays the game. Most notably they're going to be more hardcore than average.
There is no war game, simulation or RPG mechanic so utterly baroque that someone won't decry streamlining it as 'dumbing down' the game. Inevitably that someone posts on the developer's forum. People got unbelievably pissed off when Dungeons and Dragons got rid of THAC0 and made higher armor classes better. All THAC0 did was complicate the rules set and give newcomers one more reason not to play past their first game. D&D 4e among many other things eliminated enemies that drain levels on touch since permanently weakening a PC sucks, it disproportionately hits melee classes, and it brings the game to a halt as you recalculate everything every time someone gets hit.
Ultimately, designing a game is a different skill set from playing the same game. Players can give an idea of what they personally liked and disliked, but as a rule have a pretty terrible idea of what's possible and what's balanced. Designers who forget that are begging for trouble.
"Anyone who attempts to generate random numbers by deterministic means is living in a state of sin." -- John von Neumann