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The Case of Apple's Mystery Screw

Pickens writes "Network World reports that in the past if you wanted to remove the outer case on your iPhone 4 to replace the battery or a broken screen, you could use a Phillips screwdriver to remove two tiny screws at the base of the phone and then simply slide off the back cover. But now Apple is replacing the outer screw with a mysterious tamper-resistant 'pentalobular' screw across its most popular product lines, making it harder for do-it-yourselfers to make repairs. What about existing products in the field? Pentalobular screws might find their way into them, too. 'Apple's latest policy will make your blood boil,' says Kyle Wiens, CEO of iFixit. 'If you take your iPhone 4 into Apple for any kind of service, they will sabotage it by replacing your Phillips screws with the new, tamper-resistant screws. We've spoken with the Apple Store geniuses tasked with carrying out this policy, and they are ashamed of the practice.' Of course, only Apple-authorized service technicians have Pentalobular screwdrivers and they're not allowed to resell them. 'Apple sees a huge profit potential,' says Wiens. 'A hundred dollars per year in incremental revenue on their installed base is a tremendous opportunity.'"

11 of 845 comments (clear)

  1. A quick google search by Dunbal · · Score: 5, Informative

    This screw design was patented in - 1974. Yeah keep that conspiracy going, boys. Especially when the screwdriver costs $2.35.

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    1. Re:A quick google search by idontgno · · Score: 5, Informative

      I can't believe you passed up the opportunity.

      http://lmgtfy.com/?q=pentalobular+screwdriver

      And, in the spirit of actually being immediately helpful, The Register's article about this subject had a link to a kit with the appropriate screwdriver and replacement non-bondange-and-domination Phillips screws for an iPhone 4. Just don't take it to any Apple service outlet after that; as TFA points out, they'll undo your work and put those ridiculous screws back in.

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    2. Re:A quick google search by morgan_greywolf · · Score: 4, Informative

      It says right on that page:

      This is NOT the correct size screwdriver for external screws on the iPhone 4. That driver can be found here: 5-point iPhone 4 driver

      Furthermore, it's clear that Apple's pentalobular screwdriver is not the same pentalobular screwdriver that was patented in 1974 and widely available today for ~$2 and that the screwdriver that you does work to take them out is less than perfect.

      We recommend you use this driver to remove the 5-point screws and replace them with the equivalent Phillips screws, and not for repeated disassembly and reassembly of your phone. This driver does not meet the quality standards we usually require for our tools, however it is currently the best solution available. It is not an industrial or heavy duty tool. May have some slight misalignment of the shaft or tip.

      IOW, GP is full of shit.

  2. Re:Pentalobe... by santax · · Score: 4, Informative
  3. Re:speed bumps by fuzzyfuzzyfungus · · Score: 5, Informative

    When did you last open a Dell?

    They are, admittedly, ugly fuckers; but every desktop of theirs that I've dealt with in the past 4 or 5 years has been held together with a mixture of screwless plastic pieces(they've standardized on green as a visual code for "this plastic piece is an FRU) and hex-head phillips screws that can be removed with either a phillips or hex tool. Usually all the same length, too.

    Laptops tend to have some variation in length, and don't feature the convenient dual hex/phillips; but you can take the entire laptop to bits with a single phillips screwdriver, and each screw hole is labelled with the length of the screw that goes into it(ugly, yes, convenient, also yes...)

    Toshiba, on the other hand...

  4. Pics or it didn't happen by karnal · · Score: 5, Informative
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    Karnal
  5. Re:Yay! by JoeRandomHacker · · Score: 4, Informative

    Except, of course, that penta- is from the Greek; quint- would be the Latin.

  6. Re:While annoying... by venicebeach · · Score: 5, Informative

    When I google "torx 5 point" sans quotes i get a ton of results for suitable bits. Does Apple have some special version that are incompatible with these?

    Yes. This is not a Torx 5-point. The points of the star have been rounded into "lobes". The "iPhone Liberation Kit" being sold by ifixit will open the screws but does not actually fit them precisely so it will ruin them on the way out. They are selling it so you can get the pentalobular screws out and replace them. I suspect the other $2.35 tool people are linking to is the same thing.

  7. Re:Yay! by Moryath · · Score: 4, Informative

    First, that link requires registration. Yuck.

    I prescribe Bugmenot to solve that.

    Second, IIRC from Pharm School, expiration dates are legally mandated by the FDA to be when the active ingredient(s) degrade to 90% efficacy?

    You're completely wrong.

    Alternate link to harvard:

    It turns out that the expiration date on a drug does stand for something, but probably not what you think it does. Since a law was passed in 1979, drug manufacturers are required to stamp an expiration date on their products. This is the date at which the manufacturer can still guarantee the full potency and safety of the drug.

    Most of what is known about drug expiration dates comes from a study conducted by the Food and Drug Administration at the request of the military. With a large and expensive stockpile of drugs, the military faced tossing out and replacing its drugs every few years. What they found from the study is 90% of more than 100 drugs, both prescription and over-the-counter, were perfectly good to use even 15 years after the expiration date.

  8. Good luck with that... by denzacar · · Score: 4, Informative

    From TFA:

    http://www.networkworld.com/news/2011/012011-the-case-of-apples-mystery.html

    This isn't the first time Apple has used screws to gain an advantage. Apple had been using 5-point Torx screws for its MacBook Pros, not standard 6-point Torx screws."We did a little bit of research and found out that this particular screw has been patented," Wiens says. "It is illegal to import screwdrivers that can open this screw into the U.S. unless you buy it through Apple's sales channels. Apple sells the screwdriver for $40." (Wiens doesn't know if the Pentalobular screws have been patented.)

    So I guess if you smuggle one of those penta(hahaha)lobular screwdrivers into USA you'll be an OUTLAAAW!

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  9. Re:Yay! by LynnwoodRooster · · Score: 5, Informative

    iTunes is not their best work, but is far superior to Windows Media 1-99 (whatever version we are up to now).

    Except that I've never needed to use Windows Media Player to update ANYTHING on my Windows Mobile phone. In fact, I can simply drag and drop whatever I want, just like the phone is another memory device... Why do I need a special program to access my phone in the first place?

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