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Clear Has Nationwide Outage
An anonymous reader writes "Based on reports from Clear's forum, the WiMax provider has been experiencing a loss of service problem all over the country. The troubled WiMax provider (also known as Clearwire) has had many user complaints of throttling, over billing, overloaded towers and system congestion, and of misrepresentation of the service offerings in ads and by resellers, so this is can't be good news for Clear's management. Reports are scattered among multiple forum threads, but at least one Clear rep was reported by a user to have acknowledged it was a nationwide issue."
I'm posting this using my Clear dongle... no issues though I did have a really poor connection for a day late last week.
Saying Android is a family of phones is akin to saying Linux is a family of PCs.
I had a customer calling complaining that VPN was taking longer than usual. Simple tasks like email (well, Lotus Notes isn't that simple I guess) and browsing intranet pages was sluggish at best. Turns out the customer switched from a cable-based service to Clear. Her husband stated that they were saving $20 a month. I told her she's probably spending more than $20 in frustration trying to get work done.
Here's hoping she got her cable internet back.
Karnal
Everything's clear now! Move on!
One could say that the problem is Clear?
Thank you! I'll be here all week!
They don't have enough money to pay for their bandwidth after they send me a piece of junk mail every single day.
I Can't ride the 720 rapid in LA across the main sections of LA without getting the 4G interrupted multiple times. Same thing on the 2 on the backside from Hollywood to UCLA/Westwood. That being said, i'm a few GB shy of 1 TB downloaded in 3 months, and no throttling.
...3, 2, 1
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Another blatantly false headline from /. This is getting old quickly.
This seems like pretty irresponsible reporting, so far as I can tell. What? A forum post on Clear's support forums had a few comments, and BAM! Front page of Slashdot. Pure awesome. Duh, guys.
---- Please flame below this line ----
Personally I hate Comcast, but they are a ton better than Clear. I left a couple weeks back because after 3 days of reporting 56k speeds, I was finally told that I had been throttled. What is really bad here, is how they explained to me that the system works. In short, there is no specified cap or limit, instead you are judged by how much data you use on a given tower at a given time. For those who use this at your homes, if you use more data than a passerby or friend of a friend using a dongle on your tower, you are instantly throttled. This can last for an undetermined amount of time. For me it was on day 4 when I finally quit.
Be warned, if you experience slow downs I would wager the farm this is what is happening to you. They like to write it off as "network issues", "tower upgrades", "clouds", "weather", anything but telling you about their network management.
Enjoy Clear.
See, I thought this was relevant until I dug in further and discovered that it's probably a different Clear, in a different country,
from the one I use.
You don't own the entire planet yet, you know.
ymmv but clear customer experience has been excellent for like 18 months, including a corporate shift from xohm to clear, where my equipment was replaced proactively at no cost to me.
i'm in baltimore, which is blanketed in wet snow right now, as much of the east coast. despite clear reps claiming service does not degrade, that has not been my experience. snow storms and snow cover often result in an inability to connect to the network and frequently dropped connections.