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AT&T Sued For Systematic iPhone Overbilling

Hugh Pickens writes writes "UPI reports that AT&T is facing a lawsuit that says AT&T routinely bills for 7 percent to 14 percent more data transactions than normally take place, which could blossom into a costly class-action case. Court papers claim that attorneys set up a test account for an iPhone, then closed all of its apps and left the device unused for 10 days. AT&T still billed the account for 2,292 KB of usage. 'A significant portion of the data revenues were inflated by AT&T's rigged billing system for data transactions,' say court papers filed on behalf of AT&T customer Patrick Hendricks. 'This is like the rigged gas pump charging you when you never even pulled your car into the station.' Attorneys say they would file to have the case moved to class-action status, which makes the outcome relevant to all of AT&T's iPhone accounts."

7 of 265 comments (clear)

  1. AT&T's Response by eldavojohn · · Score: 3, Informative

    you have RTFA

    Well, via Apple Insider I found a more complete detailed account with AT&T's response:

    "Transparent and accurate billing is a top priority for AT&T," an AT&T representative has responded, speaking with MacNN. "In fact, we've created tools that let our customers check their voice and data usage at any time during their billing cycle to help eliminate bill surprises. We have only recently learned of the complaint, but I can tell you that we intend to defend ourselves vigorously."

    It is odd that it seems to only be reported by iPhone and iPad users.

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    My work here is dung.
  2. More info and PDF by EuclideanSilence · · Score: 4, Informative

    Slightly more informative article with a link to a PDF of the complaint: http://www.pcworld.com/article/218381/atandt_accused_of_overbilling_iphone_ipad_users.html

  3. Accident or intentional? by h00manist · · Score: 2, Informative

    AT&T is Apple's partner and should be fully aware this happens. If it's a technical issue, there should be warnings and workaround, preventive measures. There is little info on how to prevent extra charges on the phones, for obvious reasons. I've also noticed many phones make it rather easy to accidentally dial numbers.

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  4. Re:AT&T's Fault? by Anonymous Coward · · Score: 3, Informative

    > If they would of have

    Would HAVE. HAVE.

    Please, think logically about your language before distorting it through laziness.

  5. More "newsyle" fuckup by halcyon1234 · · Score: 3, Informative

    Slashdot: Stop fucking around with basic HTML elements! The above has an OL in it.  Okay, all you user style people, time for another entry in the "red pen" edition of Slashdot css:

    .commentBody ul, .commentBody ul li
    {
      list-style: circle !important;
      margin-left:25px !important;
    }

    .commentBody ol, .commentBody ol li
    {
      list-style: decimal !important;
      margin-left:25px !important;
    }

    1. Re:More "newsyle" fuckup by popo · · Score: 3, Informative

      Uh.. the OL seems to be working for me. I'm using FF 3.6

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  6. Re:AT&T's Fault? by Anonymous Coward · · Score: 3, Informative

    No, the problem was Yahoo! Mail. Read article here: http://www.engadget.com/2011/02/01/windows-phone-7-phantom-data-leaker-unmasked-as-yahoo-mail-fi/